Search the hub
Showing results for tags 'User-centred design'.
Found 36 results
-
Content Article
-
Content Article
-
Content Article
-
Content Article
-
Content Article
-
Content ArticleThis NIHR (National Institute for Health Research) funded study, published in the Health Services and Delivery Research journal, used quantitative and qualitative methods to evaluate the programme in six acute hospitals in England. It found some evidence of a lasting impact, such as wards continuing to display metrics and using equipment storage systems. But most hospitals that adopted the programme had stopped using it after three years, often due to a change in their approach to quality improvement. Productive Ward resources are still available from NHS England’s Sustainable Improvement team, but are under review. This evaluation may be helpful in designing future similar schemes.
-
Content Article
-
Content Article
UK Standards for Public Involvement
Claire Cox posted an article in Patient engagement
The National Institute for Health Research (NIHR), Chief Scientist Office (CSO) Scotland, Health and Care Research Wales, and the Public Health Agency Northern Ireland invites people to use the UK Standards for Public Involvement in all types of research activity. People, teams and organisations in health research often ask "What does good public involvement in research look like?". High quality public involvement can make a real difference to research and healthcare; however, it needs to evolve and improve over time. The UK Standards for Public Involvement provide clear, concise statements of effective public involvement against which improvement can be assessed. -
Content ArticleThis article is aimed at doctors who are practising with telemedicine and would need to understand the guidance and regulation.
-
Content ArticleThrough SHIFT to Safety, the CPSI will help: Patients and their families shift to advocate for their healthcare safety. Healthcare providers shift to prioritise safety when caring for patients. Leaders in healthcare organisations shift to create a positive patient safety culture. SHIFT to Safety promotes a positive, safe healthcare experience for patients, providers, and leaders in healthcare organisations. The tools and resources empower everyone to understand how to make safety a priority while navigating the healthcare system. Includes a short video explaining SHIFT to Safety.
-
Content ArticlePatient-Safety-Learning-Green-Paper-PDF-Online-170918.pdf
-
Content ArticlePresentations include: Martin Bromiley talking a little about his story and the impact of design, followed by discussion with Francois Jaulin and Frederic Martin from the Anaesthesia Network. Dr Tom Clutton-Brock, Clinical Director of Trauma Management, discussing regulations in design safety and usability. Tracey Herlihey, Head of Safety Intelligence, HSIB, looks at the consequences of bad design. Colette Longstaffe, Product Assurance Specialist, Clinical and Product Assurance, NHS Supply Chain, looks at what the NHS is doing differently in procurement. Panel discussion with Martin Bromiley, Colette Longstaffe and Tracey Herlihey joined by Rob Turpin from the BSI and chaired by John Pickles, CHFG Chair. Dan Jenkins, Head of Research (Human Factors and Interaction), DCA Design International, looks at how we can use Human Factors to design better medical devices. Professor Chris Frerk, Anaesthetist, gives real life examples of the impact of poor design. Richard Featherstone, Director of Human Factors Research & Design at Emergo by UL, talks about medical devices and user errors. Panel discussion by Professor Chris Frerk and Dan Jenkins plus Duncan McPherson from the MHRA, Chaired by Professor Rhona Flin, CHFG Trustee.
-
Content ArticleWhat will I learn? The report identifies 10 lessons to support providers and commissioners seeking to adopt this new approach: Start by focusing on a specific population. Involve primary care from the start. Go where the energy is. Spend time developing shared understanding of challenges. Work through and thoroughly test assumptions about how activities will achieve results. Find ways to learn from others and assess suitability of interventions. Set up an ‘engine room’ for change. Distribute decision-making roles. Invest in workforce development at all levels. Test, evaluate and adapt for continuous improvement.
-
Content Article
Oxford Academic Health Science Network: Good Hydration!
Patient Safety Learning posted an article in AHSNs
Key outcomes UTI hospital admissions reduced by 36% in the four pilot care homes (150 residents). UTIs requiring antibiotics reduced by 58%. The gap between UTIs increased from an average of nine days in the baseline period to 80 days in the implementation and sustainability phase. One residential home was UTI-free for 243 consecutive days. Similar outcomes noted in pilot 2 care homes (215 residents). -
Content ArticleWhat can I learn? Practical guidance and examples of best practice in the design of infusion devices How design can be used to change and make safer the use of infusion devices in practice. Principles that can be widely applied to the design of other technologies
-
Content Article
-
Content Article
-
Content Article
-
Content ArticleKey learning points Sharing information with the multi-disciplinary team helps break down barriers and reduce anxiety. Women should have an opportunity to discuss concerns and have questions answered face-to-face rather than a written response. There is a huge benefit for women to have access to a service that supports closure and shared understanding following a poor experience whether from the birth or postnatally. Providing reassurance that their concerns are addressed and there is organisational learning from their feedback. Women are at the centre of midwifery care. Always listening to what women want/need to ensure a positive birth experience improves the quality of care delivery. Passionate patient engagement is essential. Staff working within the service must value patient feedback and be driven to use it to develop services not just resolve a complaint. It’s important to not be afraid of saying ‘sorry’, this simple word can validate someone’s feeling and has made a huge difference. Enabling parents to feel positive about their birth reduces anxieties, increase confidence and reduces mental health problems following the birth.
-
Content Article
Telecare and telehealth - Age UK
Claire Cox posted an article in Telecare
What will I learn? What is telehealth? How could telehealth help me? What is telecare? How could telecare help me? How to get telecare products and services What do I need to consider when buying telecare products? What should I do next? -
Content ArticleThe high complexity model is intended for services that have more complex pathways e.g. chronic (more than one year) services in acute, mental health or community services, where patients may return for several follow up appointments at intervals which may change depending on how their condition progresses. You can use this model to inform decision making and planning, in supporting delivery of timely care to patients. This web page includes the following tools: high complexity model user guidance demand and capacity: high complexity model (blank) demand and capacity: high complexity model (populated).
-
Content Articleand a pioneer in emerging risk.
-
Content Article
Using design for patient safety - NHS England
Claire Cox posted an article in Processes
Design principles covered: Noise Use of colour Equipment Storage Single rooms Medication packaging -
Content Article
Webinar: Using Human Factors in Hospital Technology Procurement
Claire Cox posted an article in Equipment design
The webinar covers: human factors pitfall of hospital procurement usability testing task efficiency examples of good and not so good design. -
Content Article
