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Featured Events
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Nov 09
Systems approach to learning from patient safety incidents
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The Healthcare Governance Academy, PSIRF training trusted by more than 4,000 healthcare professionals. Delivered by a patient safety consultant that developed PSIRF tools. Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationa
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Nov 09
Care closer to home: building the infrastructure for neighbourhood health
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Across the NHS, leaders are being asked to deliver more care in communities, strengthen neighbourhood services, improve population health and reduce reliance on hospital-based care. But achieving these ambitions requires fundamental changes to how services are organised, funded and delivered. Neighbourhood health is not just about where care is delivered, but how it is organised around people and
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Nov 10
Duty of Candour
This course will explain and discuss the statutory duty of candour in principle, in practice, and in context, using real examples of good and poor practice. This course will help attendees to understand the relationship between the statutory and professional duties of candour, in the wider context of the importance of good communication and the reasons why complaints and claims are made. We will l
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Online Events
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Systems approach to learning from patient safety incidents
The Healthcare Governance Academy, PSIRF training trusted by more than 4,000 healthcare professionals. Delivered by a patient safety consultant that developed PSIRF tools. Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationa
-
Care closer to home: building the infrastructure for neighbourhood health
Across the NHS, leaders are being asked to deliver more care in communities, strengthen neighbourhood services, improve population health and reduce reliance on hospital-based care. But achieving these ambitions requires fundamental changes to how services are organised, funded and delivered. Neighbourhood health is not just about where care is delivered, but how it is organised around people and
-
Duty of Candour
This course will explain and discuss the statutory duty of candour in principle, in practice, and in context, using real examples of good and poor practice. This course will help attendees to understand the relationship between the statutory and professional duties of candour, in the wider context of the importance of good communication and the reasons why complaints and claims are made. We will l
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Ambient voice technology: what's next for health and care?
Ambient voice technology (AVT) sometimes called ‘AI scribes’, is already here and moving fast. They offer a rare opportunity to support those working across health and care who are balancing administrative demands with the delivery of high-quality care. Leaders piloting AVT have emphasised that staff are excited to try a technology that could improve working conditions and patient care by red
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How we create patient information people can trust
Meet the experts behind clear, consistent and consent-ready patient information. Join Radar Healthcare’s Content Director, Julie Smith, and clinician and EIDO Library contributor, from Mid & South Essex NHS Foundation Trust, Julie Godfrey. for a behind-the-scenes conversation about how trusted patient information is created. This 30-minute webinar is ideal for healthcare, clinical and governan
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The Patient Safety Incident Response Framework (PSIRF) conference: Responding to patient safety incidents for learning and improvement
This national conference looks at the practicalities of responding to patient safety incidents for learning and improvement under the Patient Safety Incident Response Framework (PSIRF). The conference will also update delegates on best practice in patient safety incident investigation and learning response systems and include an practical case study based overview of key tools and techniques that
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The King’s Fund Annual conference 2026: good health for all
The future of health and care will not be shaped by ambition alone, but by the choices we make now. The King's Fund Annual conference brings us together to consider what it would mean to have good health for all by 2040, and what is needed to make this possible. What’s holding us back, what needs to change, and how can we do this with people at the heart? Bringing together leaders from across hea
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Baby Lifeline training: Implementing Martha’s Rule In Maternity Services
This course aims to help maternity services build the organisational, cultural and clinical foundations needed to successfully implement Martha’s Rule in maternity care. Through expert presentations, discussion, case-based group work and learning from the experience of early adopter organisations, delegates will explore why Martha’s Rule matters in maternity care and the practical steps organisati
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Education and training in clinical risk management: Laying the foundation
The WHO Quality of Care and Patient Safety Education and Training (QPSET) Network, in collaboration with Imperial College London, is pleased to launch a four-part webinar series on education and training in clinical risk management (CRM). The series will explore the role of education and training in strengthening CRM practice, from establishing a common understanding of CRM and identifying compete
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Learning from Letby and the Thirlwall Inquiry
A clear, factual walkthrough of what happened, where, and when — and how a patient safety concern became blurred, delayed, and distorted by a disciplinary process. Delegates will explore the key lessons from the NHS internal investigation and the emerging recommendations from the Thirlwall Inquiry, with a focus on whether similar vulnerabilities exist within their own Trust. What to expect: The Ke
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The role of family liaison officers in patient safety
Families are contacted by a Family Liaison Officer from the NHS at one of the most vulnerable moments people are likely to experience – following an unexpected and traumatic death. Families, often overwhelmed by grief, face arranging the funeral, an NHS investigation, a Coroner’s Inquest – processes that are unfamiliar, confusing and often alarming. Families describing these processes talk abou
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Measuring, understanding and acting on patient experience insight
The 10 Year plan for health highlights the importance of the effective use of patient feedback putting patient experience as a key determinant of quality and performance. This timely conference will focus on measuring, understanding and acting on real time patient experience insight, and demonstrating responsiveness to that insight to ensure patient feedback is translated into quality improvement
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Masterclass: Developing your role as a Senior Information Risk Owner SIRO
This masterclass will focus on developing your role as a SIRO (Senior Information Risk Owner) in health and social care. Key learning objectives Understanding the role of the Senior Information Risk Owner. Identifying Information Risks across the organisation. Working with others to mitigate the risk to patients, staff and organisation. Confidence that all reasonable technical and organisation
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THIS Space 2026
Join THIS Space 2026 to explore what works in healthcare improvement and innovation, what doesn’t, and why. Discover the latest evidence, share learning and connect with others committed to improving the quality and safety of healthcare. Evaluating AI for the NHS is there a better way? Patient and public involvement in digital transformation. Transgressive behaviour as a patient safety challenge.
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Thematic analysis in patient safety: Turning intelligence into insight
Overview Use thematic analysis to identify cross-cutting safety themes and support PSIRF learning and improvement. Thematic analysis for patient safety learning Organisations increasingly need to learn not only from individual incidents, but from the wider patterns that emerge across complaints, claims, risks, audits, and other sources of safety intelligence. This specialist course
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Deprivation of Liberty: Looking towards the Liberty Protection Safeguards
The Government has committed to a new consultation on Liberty Protection Safeguards in 2026, with the aim of improving protection and creating a simpler, more effective system. LPS were originally designed to replace DoLS, operate more closely alongside care planning, extend safeguards to 16 and 17-year-olds, and cover settings beyond hospitals and care homes. However, implementation has been dela
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The Duty of Candour and PSIRF: A practical guide to implementation with emotional intelligence and compassion
Any staff with responsibility for implementing the duty of candour and/or PSIRF and those responsible for quality; safety; clinical governance; safety investigations; complaints; CQC compliance; or patient experience/ involvement would benefit from attending this one-day training. The course will provide participants with an in-depth knowledge and understanding of how to not only comply with the d
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Care closer to home: building the infrastructure for neighbourhood health
This King's Fund virtual conference will focus on the infrastructure needed to make care closer to home a reality. Through practical case studies, detailed presentations and discussion, delegates will explore how organisations are redesigning services, supporting innovation, developing new funding approaches and building the digital foundations required to deliver neighbourhood health at scale. S
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NHS Complaints Summit: Improving complaints handling through the NHS Complaint Standards
This National Summit focuses on improving NHS complaints handling and supporting services to implement, embed and evidence adherence to the PHSO NHS Complaint Standards. The conference takes place at a critical time for complaints reform. The 10 Year Health Plan for England is clear that the NHS complaints procedure is far from where it needs to be, and commits to updating complaints regulations,
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Is anyone really learning from deaths?
Dr Zoe Brummell will summarise her research into the Learning from Deaths programme and explore the obstacles to organisational learning as well as the ways it should happen. The session will explore How the Learning from Deaths programme failed to learn. What gets in the way of learning. What learning that leads to improvements looks like. Why partnership wi
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Structured Judgement Reviews
A different approach to Structured Judgement Reviews (SJRs); using them as a triage tool and avoiding the use of poor and very poor to better align with PSIRF. This course looks at moving SJRs away from questions of avoidability of harm and instead looks at how they can be used to determine what type of learning response should follow a patient’s death. The explicit judgements of poor and very poo
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Martha's Rule Conference
This conference brings together leading experts and experienced NHS practitioners to provide a practical guide to embedding Martha’s Rule across hospital services. The conference will examine the caregiver’s perspective, implementing the three core components, communicating effectively with patients and families, and overcoming cultural and operational barriers. The programme will explore how to e
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A practical guide to Human Factors in healthcare
Healthcare is delivered through complex and constantly changing systems. Staff make difficult decisions while managing high workloads, interruptions, time pressures, new technology and competing demands. Human factors enables organisations to examine how these conditions interact with people, tasks, equipment, environments and organisational processes — and to redesign care so that safe practice i
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The coroner role & preparing for a coroner's inquest
This virtual conference focuses on the role of the Coroner, the coronial investigation and inquest process, and preparing effectively for a Coroner’s Inquest. The conference will provide an important update on current developments in the coroner system, including the impact of the statutory Medical Examiner system and Death Certification Reforms on referrals, investigations and learning from death
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After Action Reviews with patients: From principle to practice
This workshop runs over TWO dates. This booking includes both workshop sessions. One ticket covers both parts. Part 1: Tuesday 2nd March 2027, 09:30-13:00 Part 2: Monday 15th March 2027, 09:30-13:00 Help develop the foundations, behaviours, and systems needed for effective patient and family involvement in the most frequently used of the PSIRF Learning Response Tools, After Action Review. This i
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Practical Thematic Analysis for Patient Safety
Join Patient Safety Learning in London on 8 October or Leeds on 2 November for our new bespoke course - Practical Thematic Analysis for Patient Safety. Our facilitators Dr Helen Vosper and Claire Cox will combine deep subject matter expertise with systems thinking and human factors principles to help you turn patient safety data into actionable learning and improvement. The highly practical and ev
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Beyond the hold: restraint reduction through trauma informed systems
This year’s Restraint Reduction Network Conference focuses on closing the gap between high-level restraint reduction guidelines and the reality of what people experience when they are distressed. Throughout the programme we will move beyond considering the ‘how’ of restraint and instead explore why distress happens in the first place, spotlighting the importance of nervous system regulation
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After Action Reviews with patients: From principle to practice
This workshop runs over TWO dates. Part 1: Tuesday 3rd November 9.30 to 13.00 Part 2: Wednesday 11th November 9.30 to 13.00 One ticket covers both sessions. Help develop the foundations, behaviours, and systems needed for effective patient and family involvement in the most frequently used of the PSIRF Learning Response Tools, After Action Review. This is a practical, interactive workshop for he
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A practical guide to statistical process control using data for quality improvement
This practical masterclass introduces statistical process control in a clear, accessible and confidence-building way. Participants will learn how to understand variation, choose the right chart, interpret signals, avoid common mistakes and use SPC to support better improvement, assurance and decision-making. Healthcare teams are surrounded by data, but data alone does not lead to better decisions.
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Improving patient safety under PSIRF: Thematic reviews
This course is aimed at those who wish to lead and conduct thematic reviews and those who are part of an themed review team. Through national updates and practical case studies, the conference will explore how thematic reviews can identify recurring safety issues and drive meaningful improvements in patient care. Sessions will provide insights into conducting system-based reviews, analysing qualit
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Children’s mental health and social media: creating a healthier online environment
The online world is now a central part of childhood. Around eight in 10 UK children aged three to 17 are estimated to have at least one active social media profile, with research showing that this can have both positive and negative consequences for children and young people, including in terms of their health. Against a backdrop of worsening children’s mental health, this King's Fund event will e
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Happening Today
3rd World Patients Conference
The 3rd World Patients Conference is WPA’s flagship global hybrid event, bringing together patient leaders, policymakers, healthcare professionals, academics, civil society, and industry stakeholders from around the world. The conference aims to empower patient leaders through training, knowledge exchange, and networking, while advancing patient-centred policies through engagement with policy
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Systems approach to learning from patient safety incidents
The Healthcare Governance Academy, PSIRF training trusted by more than 4,000 healthcare professionals. Delivered by a patient safety consultant that developed PSIRF tools. Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationa
-
Care closer to home: building the infrastructure for neighbourhood health
Across the NHS, leaders are being asked to deliver more care in communities, strengthen neighbourhood services, improve population health and reduce reliance on hospital-based care. But achieving these ambitions requires fundamental changes to how services are organised, funded and delivered. Neighbourhood health is not just about where care is delivered, but how it is organised around people and
-
Duty of Candour
This course will explain and discuss the statutory duty of candour in principle, in practice, and in context, using real examples of good and poor practice. This course will help attendees to understand the relationship between the statutory and professional duties of candour, in the wider context of the importance of good communication and the reasons why complaints and claims are made. We will l
-
Ambient voice technology: what's next for health and care?
Ambient voice technology (AVT) sometimes called ‘AI scribes’, is already here and moving fast. They offer a rare opportunity to support those working across health and care who are balancing administrative demands with the delivery of high-quality care. Leaders piloting AVT have emphasised that staff are excited to try a technology that could improve working conditions and patient care by red
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Improving medicines data across health and social care
Improving medicines data across health and social care is the focus of this year’s PRSB AGM, with Dr Melanie Ivarsson, CEO of the Health Data Research Service (HDRS) as the keynote speaker. Melanie has a background in neuroscience research and medicines development and led the creation of Moderna’s mRNA vaccine against Covid-19. Register
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How we create patient information people can trust
Meet the experts behind clear, consistent and consent-ready patient information. Join Radar Healthcare’s Content Director, Julie Smith, and clinician and EIDO Library contributor, from Mid & South Essex NHS Foundation Trust, Julie Godfrey. for a behind-the-scenes conversation about how trusted patient information is created. This 30-minute webinar is ideal for healthcare, clinical and governan
-
The Patient Safety Incident Response Framework (PSIRF) conference: Responding to patient safety incidents for learning and improvement
This national conference looks at the practicalities of responding to patient safety incidents for learning and improvement under the Patient Safety Incident Response Framework (PSIRF). The conference will also update delegates on best practice in patient safety incident investigation and learning response systems and include an practical case study based overview of key tools and techniques that
-
The King’s Fund Annual conference 2026: good health for all
The future of health and care will not be shaped by ambition alone, but by the choices we make now. The King's Fund Annual conference brings us together to consider what it would mean to have good health for all by 2040, and what is needed to make this possible. What’s holding us back, what needs to change, and how can we do this with people at the heart? Bringing together leaders from across hea
-
Baby Lifeline training: Implementing Martha’s Rule In Maternity Services
This course aims to help maternity services build the organisational, cultural and clinical foundations needed to successfully implement Martha’s Rule in maternity care. Through expert presentations, discussion, case-based group work and learning from the experience of early adopter organisations, delegates will explore why Martha’s Rule matters in maternity care and the practical steps organisati
-
Education and training in clinical risk management: Laying the foundation
The WHO Quality of Care and Patient Safety Education and Training (QPSET) Network, in collaboration with Imperial College London, is pleased to launch a four-part webinar series on education and training in clinical risk management (CRM). The series will explore the role of education and training in strengthening CRM practice, from establishing a common understanding of CRM and identifying compete
-
Learning from Letby and the Thirlwall Inquiry
A clear, factual walkthrough of what happened, where, and when — and how a patient safety concern became blurred, delayed, and distorted by a disciplinary process. Delegates will explore the key lessons from the NHS internal investigation and the emerging recommendations from the Thirlwall Inquiry, with a focus on whether similar vulnerabilities exist within their own Trust. What to expect: The Ke
-
The role of family liaison officers in patient safety
Families are contacted by a Family Liaison Officer from the NHS at one of the most vulnerable moments people are likely to experience – following an unexpected and traumatic death. Families, often overwhelmed by grief, face arranging the funeral, an NHS investigation, a Coroner’s Inquest – processes that are unfamiliar, confusing and often alarming. Families describing these processes talk abou
-
Measuring, understanding and acting on patient experience insight
The 10 Year plan for health highlights the importance of the effective use of patient feedback putting patient experience as a key determinant of quality and performance. This timely conference will focus on measuring, understanding and acting on real time patient experience insight, and demonstrating responsiveness to that insight to ensure patient feedback is translated into quality improvement
-
Non-Technical Skills for Surgeons (NOTSS)
Overview Technical skills alone are insufficient to ensure optimal outcomes following surgery. The Non-Technical Skills for Surgeons (NOTSS) Masterclass provides participants with a broad knowledge and practical experience of the non-technical skills that have been demonstrated to be essential for safe patient care. These include the cognitive and interpersonal aspects of operative surgery th
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THIS Space 2026
Join THIS Space 2026 to explore what works in healthcare improvement and innovation, what doesn’t, and why. Discover the latest evidence, share learning and connect with others committed to improving the quality and safety of healthcare. Evaluating AI for the NHS is there a better way? Patient and public involvement in digital transformation. Transgressive behaviour as a patient safety challenge.
-
Masterclass: Developing your role as a Senior Information Risk Owner SIRO
This masterclass will focus on developing your role as a SIRO (Senior Information Risk Owner) in health and social care. Key learning objectives Understanding the role of the Senior Information Risk Owner. Identifying Information Risks across the organisation. Working with others to mitigate the risk to patients, staff and organisation. Confidence that all reasonable technical and organisation
-
Thematic analysis in patient safety: Turning intelligence into insight
Overview Use thematic analysis to identify cross-cutting safety themes and support PSIRF learning and improvement. Thematic analysis for patient safety learning Organisations increasingly need to learn not only from individual incidents, but from the wider patterns that emerge across complaints, claims, risks, audits, and other sources of safety intelligence. This specialist course
-
ASPiH Conference 2026
ASPiH conference is one of the leading simulation events in Europe, attracting professionals, simulationists, commercial colleagues, and students across a wide range of health and social care fields. This year's conference is taking place from the 25 - 27 November 2026 at the Harrogate Convention Centre. With the pre-conference workshops taking place on Wednesday the 25th, and the main confe
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Deprivation of Liberty: Looking towards the Liberty Protection Safeguards
The Government has committed to a new consultation on Liberty Protection Safeguards in 2026, with the aim of improving protection and creating a simpler, more effective system. LPS were originally designed to replace DoLS, operate more closely alongside care planning, extend safeguards to 16 and 17-year-olds, and cover settings beyond hospitals and care homes. However, implementation has been dela
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