Browse By Month
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Clinical Audit Awareness Week 2025 - Patient Safety Lunch and Learn
This webinar will look at how we can collaboratively and effectively utilise clinical audit to continuously improve patient safety, prevent avoidable harm and work together within our patient safety systems. The Clinical Audit Hero Award for Patient Safety will be announced and there will be the opportunity to hear the winner present their project for wider learning for us all. The event is h
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Exploring learnings from MNSI safety investigations: Factors affecting the delivery of safe care in midwifery units
The Maternity and Newborn Safety Investigations (MNSI) programme is part of a national strategy to improve maternity safety across the NHS in England. MNSI has completed over 3500 independent safety investigations, using system focused methodology, into maternity events, including direct and indirect maternal deaths in pregnancy and up to 6 weeks postpartum. In this webinar we will explore fa
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Safety and Quality in Mental Health: Improvement - Led Care
This event will explore successful strategies for enhancing patient safety and driving quality improvement in mental health services. This timely event addresses the critical issues highlighted by recent high-profile incidents in mental health care. Keynote speakers, including Adrian James, the National Clinical Director of Mental Health, and Shubulade Smith, President of the Royal College of
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Royal Society of Medicine, 1 Wimpole St, Marylebone, London, W1G 0AE, United Kingdom
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LFE community call: Dr Intikhab Zafarullah
Dr Intikhab Zafarullah is a paediatric intensive care doctor in the UK, and a volunteer doctor for "Chain of Hope": Chain of Hope - Saving children’s lives: a charity for providing cardiac surgery for children in low-income settings. Register to hear more from Dr Zaf
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Foundations of Patient (Lived Experience) Leadership
A four-week introduction to Patient Leadership, led by David Gilbert. Next cohort June 2025. Patient Leadership signals a breakthrough in healthcare that moves beyond traditional engagement and uncovers the pioneering and transformative work of patient leaders - those affected by life-changing illness, injury or disability who want to lead change in the healthcare system. Or ‘those who have
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Safe birth and neonatal care – Strengthening healthcare systems for every newborn
Join this webinar on “Safe Birth and Neonatal Care – Strengthening Healthcare Systems for Every Newborn” on 13 June 2025, from 3:00 to 4:00 IST. This webinar aims to address system-level gaps in maternal and newborn care in India. The session will bring together healthcare professionals, policymakers, and patient advocates to discuss referral mechanisms, care standards, and strategies to impr
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HIMSS25 - European Health Conference & Exhibition
This HIMSS flagship event is Europe’s leading digital health conference. With expert-led sessions, it’s a chance for health tech leaders to network, share ideas, discuss real-world data and build partnerships. Attendees include CIOs and senior executives, health providers and payers, C-Suite tech leaders and entrepreneurs, and government officials. You can find the programme for the event
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Palais des Congrès de Paris, 2 Pl de la Pte Maillot, Paris, France
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Systems approach to Patient Safety Incident Investigations
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice. This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
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Human Factors: A journey in improving care
This is a 6 hour CPD approved course, written, continuously developed and delivered by Rob Galloway. It evolved after he was involved in a patient’s death 16 years ago. This led to his “Damascus moment”, as he had a realisation that the traditional ways of looking at improving patients safety were not working and a new mindset was needed. The course is based on his 23 years of clinical
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Responding to patient safety incidents for learning and improvement: The Patient Safety Incident Response Framework (PSIRF)
This national conference looks at the practicalities of responding to patient safety incidents for learning and improvement under the Patient Safety Incident Response Framework (PSIRF). The conference will also update delegates on best practice in patient safety incident investigation and response systems and include an practical case study based overview of key tools and techniques that can be us
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Investigation and learning from deaths
This National Conference focuses on improving the investigation and learning from deaths and will update delegates on the death certification reforms which came into force in September 2024. There will be an extended focus on engaging and involving patients, families and staff following a death, and on learning from deaths including an update from a coroner. The conference will discuss learni
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Quality accreditation, monitoring and assurance in health and social care
This conference focuses quality accreditation, monitoring and assurance. The conference will support you to develop systems and processes for local accreditation for quality. Accreditation can be used as a tool to encouraging ownership of continuous quality improvement, reduce variation and increase staff pride and team working. This conference will also update delegates on the New CQC Single
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Happening Today
Systems approach to learning: Patient and staff involvement in learning from patient safety incidents
Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF. Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty
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Oversight of systems approach to learning from patient safety incidents
Facere Melius are the only NHS Framework Provider approved training supplier that worked closely with NHS England in developing tools and guidance to support PSIRF. This training will support the development of expert understanding and oversight of systems based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and international
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Healthcare Ergonomics and Patient Safety 2025
HEPS, the triennial conference on Healthcare Systems Ergonomics and Patient Safety, provides an international platform for the exchange and dissemination of knowledge and experiences between the disciplines of Human Factors/Ergonomics and of Medicine and Health. HEPS conferences are endorsed by the International Ergonomics Association and governed by its Technical Committee Healthcare Ergonom
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Trinity College, Dublin, Ireland
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Patient safety in hospices
This conference focuses on improving safety for hospice patients. The conference will highlight best practice in improving safety in hospices, highlight new developments such as the implications of the new Patient Safety Incident Response Framework (PSIRF), and the new CQC Inspection Framework, and will focus on key clinical safety areas such as falls prevention, medication safety, reduction and m
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Exploring learnings from MNSI safety investigations: Umbilical cord management
The Maternity and Newborn Safety Investigations (MNSI) programme is part of a national strategy to improve maternity safety across the NHS in England. MNSI has completed over 3500 independent safety investigations, using system focused methodology, into maternity events, including direct and indirect maternal deaths in pregnancy and up to 6 weeks postpartum. In this webinar we will explore MN
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Rebuilding trust and transparency: a conversation with Julian Hartley on the future of CQC regulation
Join the Patients Association for a candid conversation with Sir Julian Hartley, Chief Executive of the Care Quality Commission (CQC), as he shares his vision for rebuilding a trusted approach to regulation. Sir Julian will reflect on the challenges ahead and the opportunity for change and to restore confidence. Hosted by Rachel Power, Chief Executive of the Patients Association, this webina
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Root Cause Analysis: 1 Day Masterclass
The course will offer a practical guide to Root Cause Analysis with a focus on systems-based patient safety investigation as proposed by the forthcoming National Patient Safety Incident Response Framework which emphasises the requirement for investigations to be led by those with safety investigation training/expertise and with dedicated time and resource to complete the work. This course will inc
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National Patient Data Day
Join the inaugural use MY data National Patient Data Day Conference (#NPaDD2025). NPaDD is a patient data conference with a difference. It is patient-designed and patient-driven. Designed by patients for patients and the public, NPaDD 2025 will bring together a live audience of 250 patients, relatives and carers, alongside a diversity of stakeholders in the patient data world, including healt
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The Queen's Hotel, City Square, Leeds, LS1 1PJ, United Kingdom
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Improving Patient Safety: After Action Reviews (AAR)
An After Action Review is a facilitated discussion following an event to understand what happened and why, and how it could be improved from the perspective of those who were involved. There is an emphasise on facilitation of active awareness and self learning to lead to lasting change and improvement. AARs are included as an investigation and learning tool under the Patient Safety Inci
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SafetyNet webinar: Cross-industry safety – Are we importing best practice, or copying bad habits?
The report “To Err is Human: Building a Safer Health System” is often considered a turning point in the history of patient safety, raising alarm both about the volume of “preventable” medical errors, and the state of safety management in healthcare relative to other industries. The report called for the adoption of a wide range of practices from other industries, in particular aviation, ranging th
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Diagnostic safety: From error to excellence in patient care
Continuing with the JCI Patient Safety Grand Rounds, the next session of the Grand Round is “Diagnostic Safety: From Error to Excellence in Patient Care. This strengthens the global efforts to improve diagnostic safety, building on the World Patient Safety Day theme of 2024. The upcoming session will feature a compelling conversation between internationally recognised leaders in the field. D
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Enhancing NHS healthcare quality: An introduction to ISO 7101:2023
Webinar overview: Understanding ISO 7101: Gain insights into the development and core principles of the standard. Benefits for the NHS: Learn the benefits of implementing the standard which can lead to improved patient outcomes, enhanced workforce wellbeing, and greater health equity. Implementation and certification: Discover practical steps for integrating the standard into
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Structured Judgement Reviews
A new approach to Structured Judgement Reviews (SJRs); using them as a triage tool and avoiding the use of poor and very poor to better align with PSIRF. This course looks at moving SJRs away from questions of avoidability of harm and instead looks at how they can be used to determine what type of learning response should follow a patient’s death. The explicit judgements of poor and very poor
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Promoting psychological safety in the workplace
Promoting Psychological Safety Masterclass is the ideal session for purpose-driven leaders who want to create safe, enriching spaces for employees. Develop your leadership skills to enhance employee and stakeholder wellbeing, and instill a sense of inclusivity and belonging within your community. Join this informative masterclass to explore psychological safety in the workplace. Reflect upon
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“Building trust and engagement with families in acute services, using PSIRF”
This webinar focuses on using positive family engagement within the new PSIRF framework to transform the investigation experience of patients, families, and staff. The webinar will provide clear information on when and how to develop positive family engagement during investigations, in line with PSIRF. This webinar has been developed in line with the national NHS Patient Safety Standards introduce
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AI in homecare: Top tips for smart and safe use
This joint webinar, hosted by the Digital Care Hub and Homecare Association, will be an insightful session on the safe use of AI in homecare. This discussion is tailored for adult social care providers in England, and will include: Provider Insights: Hear from industry experts and social care providers on the latest trends and challenges. Innovative AI Applications: Discover excitin
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Deprivation of Liberty: Moving forward
It has been widely recognised that there are number of challenges associated with the current system, both in DoLS and in the court, and we have to deal with these challenges with the tools that we have for now. Attention needs to turn to getting deprivation of liberty in the community cases to court more effectively, as well as cases involving children and young people. It is also vital that prov
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Transforming outpatient care through shared decision-making
With over 135 million outpatient appointments delivered in 2023/24, outpatient care is one of the most widely used services in the NHS. Yet despite its importance, too many patients experience long waits, inconsistent communication, and a system that can feel fragmented and impersonal. As demand continues to rise, the need for a more co-ordinated, patient-centred approach has never been clearer.
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