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Found 202 results
  1. Content Article
    Click on each heading to access the relevant content. 1. Presenting complaint: use of language that disempowers patients In this BMJ article, Caitríona Cox and Zoë Fritz argue that outdated medical language that casts doubt, belittles, or blames patients jeopardises the therapeutic relationship and is overdue for change. 2. NIHR - Health information: are you getting your message across? This resource collection from the National Institute for Health and Care Research includes research on the impact of unclear health messages, how we can help people understand health informati
  2. Content Article
    Coroner's Matters of Concerns Evidence given at the inquest revealed that there were seven different organisations involved in Hayley’s care all of whom had different systems for recording their clinical notes. The evidence given at the inquest revealed that each of the organisations were reliant on being copied into correspondence or on specific information being shared by others. The evidence at the inquest revealed that communication between those involved in her short life was inadequate and, as each ran separate clinical records systems, they could not access crucial in
  3. Content Article
    Key findings It was identified that action could be taken at all points of the patient pathway to improve the quality of care, with a particular call to alert patients’ ‘usual’ epilepsy team when they present with a seizure. There is a need to improve documentation as, for example, 26.1% patients did not have their anti-seizure medication (ASM) written in their notes. In 38.5% hospitals, specific information or education regarding epilepsy was not routinely provided to patients until their first clinic appointment, which may be many weeks after discharge.
  4. Content Article
    The report covers: What independent information, advice or advocacy needs do people have when they have been harmed of affected by a patient safety incident? What services of this kind are currently made available by the NHS specifically for patients and families affected by patient safety incidents? What help is available? What do the Government, NHS bodies and regulators say about independent information, advice or advocacy for harmed patients and their families? What are the moral, patient safety and financial arguments for funding independent advocacy, advic
  5. Content Article
    The workshops brought together a group of patients, whose recommendations for specialist advice and guidance are: Establish a three-way dialogue between the patient, GP, and the specialist to ensure patient partnership and shared decision making. Streamline the referral process for GPs to get the advice. Include pharmacists into the advice and guidance process. The group also suggested ways to better engage patients in the service: Consider the individual’s care and communication needs. Allow patients to add information to the e-referral system and incre
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