‘Work as done’
Because healthcare is constantly evolving and complex, by looking more closely at everyday work and finding out what actually happens, it allows an understanding of what it is, that frontline clinicians do to ensure successful outcomes. This is termed as looking at 'work as done' and informs us about the nuances, the adjustments, the compromises, the workarounds, the actions and the decision making that is taken to meet the needs of the patients they are caring for.
‘Work as done’ is a combination of expertise, clinical decisions, experience and tacit knowledge. It is
All healthcare workers, from nurses to pharmacists, housekeepers to consultants, should be kept safe as they carry out their essential duties in caring for others. Not only is their physical safety important, but their psychological wellbeing is paramount too.
Healthcare workers should be kept safe from all forms of physical occupational hazard, including infectious agents, chemical hazards, workplace violence and ergonomic problems. Specific measures have been put in place to protect the occupational health and safety of health workers, and there are consequential duties, rights and r
A core strategy for organisational leaders to establish safe environments for both patients and staff members is taking responsibility for creating and nurturing a culture of safety. Leaders can strive to reach this goal in their facilities by implementing a just culture – a model and framework in which staff members are empowered to share concerns, near misses, or errors freely without fear of punishment.
In a just culture, leaders focus not only on why a mistake occurs, but also on the individual’s intent, and then hold that individual accountable for the behaviour.
This AHRQ webcast will introduce the new Surveys on Patient Safety Culture™ (SOPS®) Diagnostic Safety Supplemental Items. Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess the extent to which the organizational culture supports the diagnostic process, accurate diagnoses, and communication around diagnoses. Speakers will provide background on the importance of diagnostic safety, an overview of the development of the items, results from a pilot test in 66 medical offices, and share resources available for users.
The key topics covered in this video are as follows:
Why is high-reliability important in addressing avoidable harm? (at 4 mins 25 secs).
How culture impacts on the implementation and use of incident reporting solutions (at 8 mins).
How incident reporting rates have changed during the pandemic (at 14 mins 25 secs).
Positive reporting and learning from success (at 16 mins 25 secs).
The role of Board members and non-executive directors understanding of incident reporting and risk management (at 22 mins 50 secs).
Considering the importance of B
This virtual masterclass, facilitated by Mr Perbinder Grewal, will focus on Patient Safety and how to setup a proactive safety culture. It will look at what patient safety is and how we can set up and improve the safety culture. It will look at Human Factors and how we can mitigate some of the common errors. Can we have a system with zero patient safety incidents or errors?
For more information and to book or email firstname.lastname@example.org
hub members receive a 20% discount. Email email@example.com
After watching the video, participants should be better prepared to:
Acquire an understanding of the concept of a "medical error".
Appreciate the safety movement.
Understand the culture of safety.
Illustrate real examples of adverse events and their sequelae.
Identify a high reliability organisation.
On the 11 March 2021 the NHS published the results of its annual staff survey for 2020. This is one of the largest workforce surveys in the world, with 595,000 staff responding from 280 NHS organisations who were asked to take part. The survey focused its questions on the impact of the Covid-19 pandemic and ten core themes used in previous surveys.
In this blog we will look at the responses that relate to the ‘Safety Culture’ theme, considering results around reporting and acting on patient safety concerns and how safe staff feel to speak up about patient safety issues. We will then