Browse By Month
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Power to the people? The 10 Year Health Plan, one year on
This webinar will assess progress to date on the 10 Year Plan’s commitment to give “power to the people” by amplifying patient voice, expanding patient choice and reprioritising people’s experiences of care. The conversation will be facilitated by Dr Rageshri Dhairyawan, NHS doctor and author of Unheard: The Medical Practice of Silencing, and will be tailored to what progress has been made
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The role of NHS Online: building a service patients can be confident in
Join the Patients Association for the second in their Patient Partnership Week series as they dig deeper into patient experiences which are being used to inform NHS Online's build and contribute to the discussion. Speakers Chair: Rachel Power - Chief Executive, the Patients Association Jonny Brown: Programme Director, NHS England Jacob Lant: Chief Executive, National Voi
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NHS Complaints Summit
This National Summit focuses on supporting staff to deliver good complaint handling and implementing and monitoring adherence to the PHSO National NHS Complaint Standards which are now being used and embedded across the NHS. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and
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Duty of Candour: The legal issues and liabilities
This course will explain and discuss the statutory duty of candour in principle, in practice, and in context, using real examples of good and poor practice. Openness, trust and good communication are at the core of the relationship between health and care professionals and their patients / families. But the duty of candour is widely misunderstood, and often misapplied, which can leave practit
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Systems approach to learning: Patient and staff involvement in learning from patient safety incidents
Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles. This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
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Protecting Healthcare Workers from Formaldehyde Exposure: Risks, Regulation, and Solutions
This webinar will examine the occupational risks of formaldehyde exposure in healthcare and the practical steps organisations can take to protect their workforce. Hosted by the European Biosafety Network, this session brings together regulatory expertise and international occupational health insight to examine the hazards facing healthcare workers who handle formalin, the legal obligations n
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Why prioritising patient trust increases the value of using technology and data to improve research and care
This webinar, as part of Patients Association's Patient Partnership Week, will explore how organisations can partner with patients in the use of health data, placing trust and transparency at the heart of decision making. It will examine how technology currently uses patient data, why involving patient panels is essential, and how this supports better outcomes and public confidence. Register
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Oversight of systems approach to learning from patient safety incidents
This training will support the development of expert understanding and oversight of systems based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice. This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes: PSIR
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Equity in access: tackling barriers to treatment and care
This webinar for Patients Association Patient Partnership Week will explore the inequities that shape patients’ access to treatment and care, and why many people still face barriers to receiving timely, effective support. The discussion will examine the structural challenges within the health system that affect uptake and adoption of treatments, including why innovations can take so long to reach
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Getting through: fixing how NHS communicates with patients
This webinar for the Patients Association Patient Partnership Week will explore why many patients still feel unheard, confused, or excluded when communicating with the NHS. The discussion will examine whether NHS communication is truly designed with patients, or simply delivered to them, alongside the growing balance between digital efficiency and meaningful human interaction. Panellists will cons
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Systems approach to learning from patient safety incidents
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice. This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes: purpose of
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Making room for innovation: A practical model for de-implementing previous ways of working
Supporting the adoption and sustainability of innovation at scale is essential for improving health and care systems to implement innovation to create a healthier population. Yet, successful innovation often depends on retiring old practices. This session will include: Health Innovation Wessex's evidence-based four pillars model and how you can apply it Insights and strateg
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Why healthcare interoperability starts with data, not APIs
When organisations begin exploring healthcare interoperability, the conversation often starts with: “Which API should we use?” In reality, that is usually one of the last questions to ask. Successful interoperability starts with understanding: What data is required Who needs access to it When it is needed across the patient journey Whether the requirement is national,
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CHFG: Human Factors and the implementation of healthcare AI
The workshop explores the importance of integrating human factors into healthcare AI design, development, testing, and implementation. Participants will learn how to apply complex systems thinking models to consider, ‘How might integrating AI into this healthcare setting impact on system performance and human well-being?’ Designed for healthcare professionals from all care settings, the
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Connected Health and Care Summit 2026
Hosted by RLDatix, this event brings together Europe’s largest community of health, care, and social care professionals, uniting leaders in service planning, clinical operations, workforce management, and safety to share insights, exchange best practice to help raise the standard of care, everywhere. Over two days, you’ll hear from leaders tackling some of the biggest challenges in healthcare toda
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Telford International Centre, International Way, Telford, Shropshire, TF3 4JH, United Kingdom
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Co-production in digital care: Putting people in control
This webinar will explore how organisations across adult social care are using co-production to shape digital services, data use and innovation alongside the people most affected by them. The discussion will focus on a critical question: Who gets to influence how digital data is collected, used and acted on in adult social care? Too often, digital transformation happens to peop
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Leading effective multidisciplinary clinical huddles and safety briefings
Clinical huddles, safety briefings and board rounds are now core tools for managing safety, flow and workforce pressures in real time. Done effectively they: give teams a shared picture of risk surface concerns from all staff improve visible leadership, communication and teamwork proactively improve patient safety in real time help prioritise work and escal
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CHFG: SEIPS in health and care investigation and design
This practical and engaging two-day course will explore how the SEIPS (Systems Engineering Initiative for Patient Safety) framework can be applied within health and care investigation and design to support safer, more effective systems and services. Whether you are involved in patient safety, investigation, quality improvement, service design or systems thinking, this course will provide valu
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Newcastle, United Kingdom
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Maternity safety in focus: What the National Maternity and Neonatal Investigation means for you - and what to do next
The National Maternity and Neonatal Investigation is a landmark moment. Its recommendations, published on 30 June 2026, aim to drive urgent improvements in maternity and neonatal care and safety, reduce inequalities and deliver justice and accountability for families. Every maternity professional needs to understand what this means for their organisation - and act on it. Browne Jacobson have
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How Cornwall council is using AI to make information more accessible
Discover how Cornwall Council is using AI to make Easyread and accessible information creation faster and easier and the impact it has had. Making information truly accessible remains a challenge for many public sector organisations. Too often, important information is difficult to understand, limiting engagement and creating barriers for residents who need support most. Join this practi
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Happening Today
Neighbourhood and integrated care summit: putting people at the heart of health and care
Neighbourhood is the big buzzword at the moment in the health and care system. This is driven largely by the government’s vision of creating a ‘Neighbourhood Health Service’ - outlined in the 10 Year Health Plan, aiming to help people to live well in their local areas and reduce the need for care delivered in hospitals. Despite this newfound enthusiasm for neighbourhoods, neighbourhood healt
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The King's Fund, London, W1G 0AN, United Kingdom
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Happening Today
Medicine and me: Men, health and the digital age
Too many men feel misunderstood or disconnected in clinical settings and are navigating a health system not always designed with them in mind. Hosted by the RSM, this free webinar brings together global experts, sector partners across research, policy and healthcare and the voices of men themselves with real-world experience. Collectively, these experts will explore how social influence, external
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Happening Today
Understanding the Patient Safety Framework
How the Patient Safety Framework and related investigations should work when serious incidents happen Join Making Families Count for a new series of lunchtime online seminars for families, carers, and health professionals. These free one-hour sessions bring together expert speakers with family carers to explore key issues in mental health care, patient confidentiality, suicide bereavemen
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Digital Health Summer Schools
The premier NHS IT leadership retreat for current and aspiring digital leaders. Take part in hands-on workshops and gain learnings from senior NHS leaders you can put into practice. Key themes Power, influence and accountability: digital leadership in 2026 and beyond From innovation to impact: scaling what actually works Balancing innovation, safety and ethics in the AI
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University of Nottingham, Nottingham, United Kingdom
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AI in care: Its use and regulation – in conversation with CQC
An update from CQC about their new guidance on the use of AI in social care settings with opportunities to ask questions. This webinar is an opportunity to hear updates from CQC on their approach to regulation and AI following the publication of their recent guidance: Artificial intelligence in health and social care: CQC’s role, expectations and plans – Care Quality Commission Hosted by
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What is systems leadership?
In this free webinar, Senior Consultants Mark Patterson and Matthew Rice will explore what systems leadership is, why it matters, and what it asks of leaders working across health and care. Drawing on their experience of supporting senior leaders through the Top Manager programme (TMP), The King’s Fund’s longest running leadership programme, they will share practical insights into leading a
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