Our topic leaders are an integral part of ensuring the value and quality of content on the hub. We want to ensure that quality content is published on the hub and that we have credible experts in specific topic areas to advise us on the validity of posted content, suggest areas we should be developing content in and lead discussions within our communities.
Our topic leaders are volunteers and act in an advisory role with a shared aim of creating a patient-safe future. They are experts by profession or experience in their specific topic area and have many years’ experience in patient safety.
If you are interested in becoming a topic leader for the hub, please read the job description for a topic leader and contact us at info@PSLhub.org to discuss further.
Current topic leaders
Gethin Bateman - NHS Wales – paramedicine, investigations
Gethin works for NHS Wales Informatics Service (NWIS) as a Serious Clinical Incident Investigation Manager and has been employed by the Welsh Risk Pool (NHS Wales Shared Service Partnership) as a Bank Senior Safety & Learning Advisor since December 2018 and was recently appointed as Principal Safety & Learning Advisor. He is a Registered Paramedic and has worked in the NHS since May 2003.
Gethin has been part of the Clinical Informatics Assurance team at NWIS since July 2017. This team focuses on both effective investigation and risk management process associated with NWIS products or services across the NHS in Wales as well as ensuring learning from incidents involving. This work involves liaison with staff including specialist clinicians and technical experts not only from within Welsh NHS Trusts / Health Boards but also Public Health Wales, Welsh Government and external contractors/suppliers.
Prior to joining NWIS, Gethin was a Patient Safety & Clinical Risk Manager for the Welsh Ambulance Services NHS Trust, where he managed a team with a varied workload of adverse incidents, serious adverse incidents, complaints, claims and coroner’s inquests. Gethin has held a variety of clinical and managerial positions during the course of his employment with the Welsh Ambulance Services NHS Trust as well as undertaking the role of Regional On-call Silver (Tactical) Officer.
Gethin has undertaken the National Patient Safety Agency (NPSA) Root Cause Analysis and Lead Investigator Course and holds a Level 7 Advanced Professional Award in Complaints Handling and Investigations. He has also gained his NEBOSH National General Certificate in Occupational Safety & Health, completed Clinical Safety Officer training with NHS Digital, as well as Human Factors in Accident & Incident Investigation with the Health and Safety Executive. Gethin is an Affiliate Member of the Institute of Occupational Safety and Health (IOSH). He is a member of the College of Paramedics and maintains his Paramedic clinical practice through a combination of an Honorary and Bank Contract with the Welsh Ambulance Services NHS Trust.
In his spare time Gethin is the Level 2 Rugby coach and is the Head Coach (Player Coach) of St David’s RFC 1st XV in Welsh Rugby Union Division 3A West and is also a councillor and current Chairman of his local community council (Rudbaxton Community Council).
Luke Brown - Emergency medicine
Luke is a Senior Charge Nurse at Homerton University Hospital, specifically working in the Emergency Department. He has experiences in geriatrics and also within intensive care but found his passion within the Emergency Department 5 years ago and has never looked back.
Along with working clinical full time, he takes a huge interest in “non-clinical” activities involving Homerton's local intranet and HUH Action Card App. In addition, he also takes responsibility of clinical topics like medication safety, frailty and urology, keeping that link between the Emergency Department and various other departments in the Trust and sharing best practice with the teams.
Dr Ron Daniels - Deterioration
Dr Ron Daniels BEM is a Consultant in Critical Care at University Hospitals Birmingham NHS Foundation Trust, Birmingham, England. He’s a Fellow of the Royal College of Physicians of Edinburgh, Royal College of Anaesthetists and Faculty of Intensive Care Medicine.
Ron is Chief Executive of the Global Sepsis Alliance, having been instrumental in bringing World Sepsis Day and the World Sepsis Declaration to fruition. In May 2017, following unanimous approval of the Executive Board of the World Health Organization, he was part of an Executive Board successful in securing the adoption of a Resolution on sepsis by the 70th World Health Assembly.
He is also Chief Executive of the United Kingdom Sepsis Trust, a registered charity, in which capacity he provides, in addition to public duties, clinical advice to NHS England, Public Health England and the Department of Health. He has lobbied the UK Government, together with devolved governments in Scotland and Wales, over several years resulting in the development of a national commissioning incentive for sepsis in England, a NICE Clinical Guideline and Quality Standard, and a public awareness campaign on sepsis in children. Ron and his team developed both the ‘Sepsis Six’ care bundle, now in use in 36 countries, and the clinical concept of ‘Red Flag Sepsis’. Both are endorsed and recommended by the UK Royal Colleges and by NHS England, and in 2019 were formally endorsed by NICE. The UK Sepsis Trust has also been instrumental in delivering reports from the National Confidential Enquiry into Patient Outcome and Death (NCEPOD), the All Party Parliamentary Group on Sepsis and the NHS Cross System Programme Board on Sepsis.
Jonathan Hazan - Digital Health
Jonathan studied computer science at Durham University. His career began at Datix, where he progressed from programmer to chief executive, growing the company internationally and working with organisations around the world to design and implement patient safety reporting and learning systems. Jonathan stepped down as chief executive of Datix at the end of 2015 and started work on what was to become Patient Safety Learning. In 2016, Jonathan helped to found a cybersecurity startup in the USA, taking the role of chair until the business was sold to large Silicon Valley corporation in 2018. Jonathan is now chair of the board of trustees of Patient Safety Learning. His other interests include trustee of AvMA, advisor to Perfect Ward and member of the external advisory board of the Computer Science Department at Durham University.
Sally Howard - Leading for improvement
Sally has held national and local leadership roles within the NHS in a career spanning more than 30 years. A respected leader, passionate about improvement and inclusivity, she is trained in quality improvement methodologies and has spent the last 20 years in their practical application.
She is also a practising coach because its rarely just about the ‘what’ you do, it’s also ‘the way that you do it’. She works with leaders of small and large teams as a thinking partner to help them be their ‘best selves’ at work:
- offering both challenge and support
- encouraging curiosity and bravery
- building confidence and resilience – few improvement journeys are plain sailing
- and sharing a few improvement tools along the way.
She has run collaborative improvement programmes nationally, worked with organisations facing significant challenge and over the last 2 years on the roll out of the Patient First Improvement System in Brighton and Sussex University Hospitals NHS Trust, melding it with work that had gone before, working intensively with wards and departments to build a culture of continuous improvement.
She has also worked as an Investigating Officer for the Office of the Health Service Commissioner and experienced the ‘great’ and the ‘not so great’ as a carer for her own family.
Ehi Iden - Occupational Health and Safety: OSHAfrica
Ehi Iden is an Occupational Safety, Health and Wellness Consultant with over 20 years’ work experience spanning through healthcare management, patient safety improvement and Occupational Health and Safety Management. He holds an MBA and M.Sc. in Workplace Health and Safety and currently a Doctoral Fellow having Workplace Health and Wellness Promotion as his study area. He is a certified Life Coach, a Mental Health Ambassador and an African Regional Ambassador to Patient Safety Movement Foundation (PSMF).
Ehi is a trainer and a conference speaker of interest. He is the founding CEO of Occupational Health and Safety Managers (OHSM), a Head of Faculty at OSHversity and President, OSHAfrica.
He is a Member, Board of Trustees in Occupational Safety and Health Africa Foundation (OSHAfrica), Occupational Health Research and Development Initiative (OHRDI) and also a member of the Board of Workplace Health Without Borders (WHWB) 2020 -2022.
Jennifer Jones - Diagnostic radiology
As an HCPC registered diagnostic radiographer since 1981, Jennifer has had a variety of roles in this time. Her roles since qualifying have been evenly split between the NHS and the Independent sector, and across the breadth of England, Wales and Scotland. Due to the changing healthcare landscape, the venues where radiographers now work have expanded from the typical hospital, NHS or Independent sector.
Before moving into academic in 2018, Jennifer was a senior manager with the ability to lead change and develop services and teams, ensuring that patient safety was at the forefront. She was also a CQC registered manager for an imaging dept. In voluntary roles, she was the Southwest Council member for the Society of Radiographers and served on the College Board of Trustees.
As part of her MSc in Medical Imaging, Jennifer studied with other healthcare professions. This type of inter-professional learning is essential to raise the profile of radiography. This is not a new concept and is now included in undergraduate courses. However, it is in the workplace some development may be needed. This is not applicable to all service venues but it is only through active participation and involvement in planning, delivering, assessing and evaluating the service that we ensure the services meet the needs for whom they are designed.
Now as the Associate Professor for Radiography at the University of Plymouth, Jennifer has developed and is now delivering an innovative undergraduate diagnostic radiography programme, using new models of clinical education. Students are taught, from the very first week, the importance of ensuring the patient is at the centre of all they do.
Richard Jones - Artificial intelligence (AI)
With over 30 years spent in advanced technologies, Richard has extensive experience as an entrepreneur, in strategy development, business planning/modelling, and creating commercial implementations for companies. He has co-founded businesses across four continents that have delivered up to 300x returns on first round.
Richard is president of C2-Ai, one of 10 Essential Digital Health Ideas for a UK National Covid Response according to Healthcare UK. He was a COGX keynote speaker on the Global Leadership stage and won (with C2 Ai) two awards including the prestigious Overall Tech4Covid award.
Richard was the only private sector member of a national regulator’s synthetic AI patient record and medical AI software validation project. In addition to his work at C2-Ai, he holds positions in an Ai/High Performance Computing business, an Ai-based healthcare company, a stealth mode Ai start-up and telecoms businesses in the UK and Africa. He is the author of three business books translated into multiple languages.
Richard received an MBA with distinction from the Warwick Business School and will be restarting a doctorate in technology strategy when he finds a spare moment or ten.
Dr Martin Langham - Human factors and Investigations
Martin founded the Human Factors group at the University of Sussex (1999), which became User Perspective Ltd in 2003. Martin, User Perspective MD and Chief Scientist, aided by his team, has undertaken almost 600 research and forensic investigation projects. He is interested in human error and human factors.
Martin has a DPhil in Engineering Psychology and Forensics and has trained as an investigator in safety critical roles such as aviation, road, rail, marine, military operations, security and healthcare. He has written many of the UK government guides in human factors and forensics, and is perhaps best known for his work investigation a crash in Paris involving a Mercedes for HM Royal Coroner.
Martin is a research auditor for the UK government, EU academic networks and many governments worldwide. Within healthcare he has investigated matters as diverse as neonatal safety in transport, unexplained injuries in the hospital mortuary, sepsis diagnosis and retained instruments. Martin co-authored the very first Healthcare Safety Investigation Branch (HSIB) report that investigated orthopaedic surgery in the UK and Europe. His interest in the law and justice extends to his voluntary role as a justice of the peace (JP) in the Magistrate and Crown courts.
Eve Mitchell - Safe staffing
Eve is a healthcare professional with over 15 years’ experience working in and consulting to public and private health and social care organisations. Eve has worked with a variety of health and care sector clients in the delivery of complex change, from transformational change and organisational design process to programme leadership and execution.
Eve’s passion is the safe staffing agenda, recognising that in order for any organisation to ensure appropriate care and evidence for professional judgement, there must be consistency in approach and a way of linking staffing levels to quality outcomes that can then be benchmarked within and across organisations, and used as the basis for workforce planning to meet the challenges of today and the needs of the future.
This passion resulted in the development of ‘Establishment Genie’, a safe-staffing workforce planning and benchmarking tool, which was endorsed by NICE in April 2017. Over the last four years, Eve has worked with more than 500 teams and organisations across all settings of care, supporting workforce planning, safe staffing and transformation, but also gathering evidence and demonstrating that one size does not fit all, and that statistics are only part of the story.
Eve is collaborating with Patient Safety Learning on their work around the development of standards for patient safety, is an alumni of the NHS ‘Gateway to Leadership’ and PwC ‘Emerging Leadership Programme’, and holds a Masters in Business Administration.
Julie Storr - Leadership
Julie is an MBA graduate and graduate nurse from the University of Manchester, where she also trained as a health visitor. She is co-founder and director at S3 Global and has worked internationally for the last 15 years, predominantly as an expert with the World Health Organization (WHO) on the development, implementation and evaluation of global improvement programmes in the field of patient safety, quality and infection prevention and control (IPC), with a focus on behaviour change.
She is currently supporting WHO’s Water Sanitation and Health (WASH) and Quality Systems and Resilience units. Her technical and leadership expertise was called on to support WHO’s Ebola response and recovery efforts in 2014/15, with a focus on national IPC policy development in Sierra Leone. She has led on the development of evidence-based WHO Guidelines (Core Components of Infection Prevention and Control Programmes at the National and Acute Health Care Facility Level, 2016) and implementation support packages (Core Components and Carbapenemase resistant organisms), and was part of the development team for the WHO surgical checklist.
Julie is a past President of the Infection Prevention Society of the UK and Ireland, was an Assistant Director, Patient Safety, at the English National Patient Safety Agency, and Director of the award winning national cleanyourhands campaign. She has authored a book (Perspectives and Perceptions of IPC), published widely in the academic literature and is currently writing a follow up book focused on IPC and the social sciences. She sits on the steering group of Healthcare Information for All (HIFA), is its social media coordinator and is a trustee of Peoples Uni.
Saira Sundar - Obstetrics and Gynaecology
Saira Sundar is Obstetrics and Gynaecology consultant based at Newham Hospital (Barts Health) in East London. Her clinical interests include early pregnancy, hysteroscopy and labour ward management. She has a background in promoting collaborative care within the speciality and medical dducation.
Saira is currently focusing on an MA project to promote the concept of cultural safety in response to the stark disparities in maternal outcomes, seen between ethnicities within her speciality.
She sees collaboration with patients as central to safe care and hopes that by being involved with Patient Safety Learning it will give her an opportunity to connect with a wider number of service users.
Ben Tipney - Human factors
Founder and Managing Director of MedLed, Ben is a former international athlete (British Rowing Team) and coach (Rowing South Africa). Ben competed in several World Championships whilst studying Leadership and Sports Psychology at Reading University, and coached the first ever women’s World Championship Medallist for South Africa. After a decade of developing and delivering high performance programs in sport, education and business he has spent the last 6 years specialising in working with teams and organisations in healthcare.
Ben has worked extensively with many NHS Trusts across the UK, private providers and the Academic Health Science Networks and is regularly asked to speak at national healthcare conferences, including a recent talk at the annual conference for the European Association for Endoscopic Surgery on High Performing Teams. He has been published in ‘The Ergonomist’ – the publication of the Chartered Institute of Ergonomics and Human Factors, as well as in the Health Service Journal.
Ben’s broad experience of coaching, training and team development across a multitude of industries has given him a ‘wide angle lens’ on individual, team and system performance. He has been developing and delivering training and support in Human Factors and Performance Science to healthcare organisations since 2013, and founded MedLed in 2017 with the desire to broaden the scope of practice and bring together a diverse team with complementary skills – in particular to bring together the science of Human Factors & Ergonomics with the principles of High Performing Teams. He still actively delivers training, support and coaching, as well as growing and developing the MedLed team.
Steve Turner - Mental Health
Steve began his professional career as a nurse at St George's Hospital in London in1981, eventually specialising in mental health. He also spent a decade working on hospital clinical systems for the American giant Shared Medical Systems, progressing from project manager to Senior Strategic Services Consultant of the U.S. arm of the company. In 1999 he returned to work for the NHS, successfully revamping the Information and Technology department at an NHS Trust prior to a trust merger. A spell in consultancy for a large Cancer Network followed,leading highly successful multi-organisational projects.
In 2002 Steve returned to clinical practice becoming a nurse prescriber in a Mental Health Assertive Outreach Team. In 2008 Steve set up his own company specialising in clinical educational and patient engagement. Steve has since led a successful interdisciplinary, multi-organisational prescribing project in substance misuse, the development of a parent held medicines record for children with complex conditions (which was highly commended by NICE). Together with his Associates, Steve has also successfully piloted and is developing ‘patient-led clinical medicines reviews’. This was presented at the NICE Annual Conference in 2018.
Steve is an Associate Lecturer and examiner at Plymouth University. Steve had published articles on mental health service development, clinical education,
medicines and prescribing and has examples of his work on the NICE Shared Learning Resource.
Hugh Wilkins - Whistleblowing
Hugh is a clinical scientist and has spent most of his career working in hospitals and universities in the UK and overseas, mostly in the NHS. He has extensive experience in service delivery, research and development, and education and training. This includes managing/leading medical physics, nuclear medicine, bone densitometry and radiation safety services. He is a qualified Medical Physics Expert (MPE) and Radiation Protection Expert (RPE) – roles required by legislation which protects patients, carers, staff, members of the public and the environment from harmful effects of radiation.
Hugh has gained unwanted insight into the phenomenon of hostility towards staff who raise valid concerns through his own experience of simply doing his job in reporting, through internal NHS trust channels, areas of non-compliance with patient safety legislation. He has come to know many others who have been subjected to unfair disciplinary processes after raising concerns in the public interest, mostly related to patient safety.
Hugh welcomes the evidence-based approach of Patient Safety Learning. He hopes to help raise awareness of the realities of widespread reprisals against whistleblowers, and to contribute to moves to make it safe and effective for staff to speak up. He believes that the hub is potentially a very effective forum for furthering these aims and would like to encourage contributions on this topic.