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Showing results for tags 'Communication'.
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News Article
Covid vaccine: HIV clinics to make confidential referrals
Patient Safety Learning posted a news article in News
People living with HIV in England and Wales can now choose to have their Covid vaccine through specialist clinics, without notifying their GP. NHS England has updated its guidance for people not comfortable with sharing their status. Everyone with HIV should be in vaccine priority groups four or six, and offered a jab by mid-April at the latest. But campaigners worried stigma would cause some to miss out. The updated guidance, obtained by the i newspaper, follows the lead of NHS Wales which put the same measures in place last week. Head of leading HIV charity the Terrence- Posted
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- Sexually transmitted infections
- Vaccination
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Content Article
How to be a savvy patient (Good Housekeeping)
PatientSafetyLearning Team posted an article in Patient engagement
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Content Article
Patient Safety Movement: Informed consent blog
Patient Safety Learning posted an article in Consent issues
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Content Article
Why learn from everyday work? (Steven Shorrock, 2020)
Sam posted an article in Improving patient safety
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- Patient safety incident
- Organisational learning
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The aim of the Standard is to establish a framework and set a clear direction such that patients and service users (and where appropriate carers and parents) who have information or communication needs relating to a disability, impairment or sensory loss receive: ‘Accessible information’ (‘information which is able to be read or received and understood by the individual or group for which it is intended’). ‘Communication support’ (‘support which is needed to enable effective, accurate dialogue between a professional and a service user to take place’). Such that they are not put- Posted
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Positive results There are few results where the majority of people reported good experiences of mental health care. However, ‘organising care’ is an area where people were found to be more positive: 97% of people who have been told who is in charge of organising their care and services said they knew how to contact this person if they had a concern. 91% said the person that organised their care did so ‘very well’ (58%) or ‘quite well’ (33%). Another area where people were found to be more positive is ‘respect and dignity’: 73% reported that they were ‘always’ treated- Posted
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- Community care
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News Article
In a bid to fight against misinformation about the coronavirus vaccines, a group of scientists from all over the world have created an online guide to building a ‘truth sandwich’. The guide serves to arm people with practical tips, up-to-date information and evidence to talk reliably about the vaccines, and enable them to constructively challenge associated myths. The scientists, led by the University of Bristol, are appealing to everyone to understand the facts set out in the 'COVID-19 Vaccine Communication Handbook', follow the guidance and spread the word. Professor Stephan L -
Content Article
Bullying and scapegoating ride on the back of fear: When things go wrong or have an outcome that we were not anticipating different aspects of second victim phenomenon kick in, such as shame, guilt and fear. It is terrifying to fear for the loss of one’s professional registration or to be recognised as the care worker who damaged the reputation of your organisation. Quite apart from the pain and accompanying worry of knowing that you may have brought harm to your patient. Encouraging openness and honesty, permits emotional healing, supports staff retention and reduces the number of safety inci- Posted
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- Safety culture
- Second victim
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Content Article
Quality improvement from the dining room table
Claire Cox posted an article in Blogs and vlogs
We have just come out of a second lockdown. This time my experiences working in the NHS are very different from the first lockdown back in March 2020. As you may have read in my past blogs, the first lockdown wasn’t really a lockdown for me. As a critical care outreach nurse I was going to work as usual; however, the work I was doing had changed. The way we were adapting our environment, our processes was almost exciting – to be able to directly influence rapid change in a usually bureaucratic organisation was novel. I remained at work, there was no furlough, and there was no isola- Posted
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- Quality improvement
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Event
Patient safety and the media: Friend and foe?
Patient Safety Learning posted a calendar event in Community Calendar
untilUncover the impact and value of media stories exposing patient safety incidents. Shaun Lintern, Health Correspondent at The Independent, will join Jonathan Hazan, Chair of Patient Safety Learning and Moira Durbridge, President of the Patient Safety Section of the Royal Society of Medicine, for this interactive webinar which will explain how the media work to promote patient safety stories, illustrate how media stories can be a spur to local patient safety improvements and show how the media can be a powerful medium for communicating patient safety. Register -
Content Article
Patient Safety Authority: Health literacy
Patient Safety Learning posted an article in Improving patient safety
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Content Article
The right – and duty – of NHS staff to speak up
Hugh Wilkins posted an article in Whistle blowing
Prerana Issar is the Chief People Officer of NHS England and NHS Improvement. She was appointed in February 2019 to this post, which was created after senior leaders in the NHS and Department of Health and Social Care realised that a new approach was needed to a number of serious workforce issues which had become apparent. Among these is the complex, and hugely important, issue of speaking up (sometimes referred to as whistleblowing or raising concerns). Prerana recently retweeted a message from NHS England and NHS Improvement that "It's so important (for NHS staff) to feel able to spea- Posted
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- Whistleblowing
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Content Article
ARHQ: The CUSP Method
Patient Safety Learning posted an article in Improving patient safety
Learn about CUSP Assemble the Team Engage the Senior Executive Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP The Role of the Nurse Manager Spread Patient and Family Engagement Learn about CUSP Assemble the Team Engage the Senior Executive Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication Apply CUSP The Role of the Nurse Manager Spread Patient and Family E- Posted
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2021 January newsletter 2020 December newsletter November newsletter October newsletter September newsletter August newsletter July newsletter June newsletter May newsletter April newsletter March newsletter February newsletter January newsletter- Posted
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