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Found 296 results
  1. Event
    Dr Donna Prosser, Chief Clinical Officer at the Patient Safety Movement Foundation, is joined by Thankam Gomez, Founder & CEO, Cygnia Healthcare, Mark Graban, Author of "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement”, Management Consultant, Coach, Professional Speaker, Podcaster, Senior Advisor to KaiNexus, and Beth Beswick, Retired Vice President, Human Resources, Carteret Healthcare to discuss the background of accountability in healthcare, the history of healthcare culture, and the current organisational barriers to implementing an environment of shared lear
  2. Content Article
    Key components of a strong culture (Figure 1 from the rapid review)
  3. News Article
    A ‘flurry’ of whistleblowers have raised concerns about the culture within an NHS trust which is grappling with finance and governance problems, its directors were told today. Staff at Cornwall Partnership Foundation Trust have reported a “command and control” culture at the trust, which last week apologised to its employees for overtime payments made to board members for extra hours worked during the first peak of the pandemic. It comes as the trust’s new chair and interim chief executive both pledged to communicate “openly and honestly” with staff. Read full story (paywalled)
  4. News Article
    Deep-rooted relationship problems between consultants in a major trust’s neurosurgery department distracted from patient care, according to a review leaked to HSJ. A review by the Royal College of Surgeons (RCS) into neurosurgery services at University Hospitals Birmingham FT last year found serious concerns over consultant “cliques” and relationship problems across the department. It comes as a new review has been launched into the care of 23 patients in the deep brain stimulation service, which is a sub-speciality in the department. According to the RCS report, which was compl
  5. News Article
    More Care Quality Commission (CQC) inspections will take place from next month as pressures from COVID-19 continue to ease. Board papers published ahead of a meeting on Wednesday have revealed the CQC will return to inspecting and rating NHS trusts and independent healthcare services which are rated “inadequate” or “requires improvement”, alongside those where new risks have come to light. From April, the CQC also plans to carry out well-led inspections of NHS and private mental healthcare providers, and programmes of focused inspections on the safety of maternity departments and pr
  6. Content Article
    On the 11 March 2021 the NHS published the results of its annual staff survey for 2020.[1] This is one of the largest workforce surveys in the world, with 595,000 staff responding from 280 NHS organisations who were asked to take part.[2] The survey focused its questions on the impact of the Covid-19 pandemic and ten core themes used in previous surveys. In this blog we will look at the responses that relate to the ‘Safety Culture’ theme, considering results around reporting and acting on patient safety concerns and how safe staff feel to speak up about patient safety issues. We will then
  7. Content Article
    Every year, the NHS surveys its staff to find out about their experiences of working for their respective organisations. This week saw the publication of the 2020 NHS Staff Survey, which had almost 600,000 respondents, representing 47% of NHS staff across 280 NHS organisations.[1] This huge response testifies to the increased pressure placed on healthcare services over the last year. While the results do suggest improvement in some areas, including health and wellbeing, it is clear more work needs to be done as we begin our transition out of the COVID-19 pandemic. We can see, for example,
  8. News Article
    With the annual NHS Staff Survey recently published, expectation was that this year might look a little different, all things considered. For the mental health sector, the dial didn’t move massively on key questions. The sector still came out bottom for staff who agreed they’d be happy with the standard of care if a friend or family member needed it - otherwise called the “family and friends test”. Although the survey was not that revelatory this year, it is still a helpful barometer for trusts’ safety and quality culture. Sheffield Health and Social Care Foundation Trust comes
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