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Found 168 results
  1. Content Article
    A growing body of evidence suggests that patient and family engagement can improve the safety and quality of care. We now know that effective engagement leads to better health outcomes and increased patient satisfaction. Yet many organizations committed to including patients in their work — health care providers, government agencies, and others — find it challenging to do so consistently and successfully. Many health care systems have committed to patient engagement in the doctor’s office, but are unsure how to incorporate it into program and policy development.
  2. Content Article
    Engaging for success: enhancing performance through employee engagement sets out the evidence that only organisations that truly engage and inspire their employees produce world class levels of innovation, productivity and performance. The lessons that flow from that evidence can and should shape the way leaders and managers in both the private and public sectors think about the people who work for them. They should also shape the way employees approach their jobs and careers. 
  3. Content Article
    A newly qualified nurse describes what happened when she reported her first Datix for a serious incident.
  4. Content Article
    The National Institute for Health and Care Excellence (NICE) provides national guidance and advice to improve health and social care. NICE guidance, advice, quality standards and information services for health, public health and social care. Guidance also contains resources to help maximise use of evidence and guidance.  This guideline (NG89) covers assessing and reducing the risk of venous thromboembolism (VTE or blood clots) and deep vein thrombosis (DVT) in people aged 16 and over in hospital. It aims to help healthcare professionals identify people most at risk and describes interventions that can be used to reduce the risk of VTE.
  5. Content Article
    We can use what we’ve learned from the crisis to make a 21st-century service fit for patients and staff alike, says Joel Schamroth in a blog to the Guardian. This pandemic is forcing us to rethink how we deliver healthcare. For too long patients have experienced fragmented services, administrative hurdles and unreliable lines of communication. The “patient experience” often remains an afterthought in the NHS, leading to worse health outcomes, and costing the NHS dearly. The lesson the public is learning is that money can be made available when it’s deemed to be important. In a matter of weeks COVID-19 has shown us that change is possible. 
  6. Content Article
    In this blog, Jayne Flood, Falls Prevention Practitioner at East Kent Hospitals NHS Foundation Trust, describes how her team introduced ‘yellow kits’* to assist patients at high risk of falls in A&E, and evaluated their impact. *Developed in partnership with Medline Industries Ltd.
  7. Content Article
    This study in the International Journal of Mental Health Nursing presents a qualitative evaluation of staff perspectives of the impact and value of the REsTRAIN Yourself initiative. REsTRAIN Yourself aimed to reduce the use of physical restraint in mental health inpatient wards through training and practice development with whole teams within ward settings. Thirty-six staff participated in semi-structured interviews for this study.
  8. Content Article
    Climate change poses a major threat to our health. Tackling climate change through reducing harmful carbon emissions will improve health and save lives. Here in the UK, air pollution is the single greatest environmental threat to human health, accounting for 1 in 20 deaths. Reducing emissions will mean fewer cases of asthma, cancer and heart disease. In response to the health threat posed by climate change, the NHS became the world’s first health service to commit to a target of reaching net-zero carbon emissions by 2040.
  9. Content Article
    Green 4 Health is a new podcast series from Angela Hayes talking about the climate crisis and thinking green. It takes a light-hearted look at what’s going on in healthcare to make our planet greener and sustainable. Watch the latest podcast from the link below.
  10. Content Article
    The Christie NHS Foundation Trust ran a Green Team competition recently with five staff teams presenting their projects to the judges from the Trust's board.
  11. Content Article
    Do you work in primary care and want to improve patient health while reducing your impact and the impact of your organisation on the environment?  The RCGP, in collaboration with the Greener NHS and other key sustainable healthcare partners, has launched a new RCGP Net Zero hub with eLearning courses and guidance for healthcare professionals, which is free to access for members and non RCGP members (simply create a free online account by scrolling down to the ‘Non-membership access’ section on the registration page). Climate change presents a profound and growing threat to health. All NHS staff, including those working in primary care, have a role to play in helping to reduce emissions at source – for the benefit of their patients, population health, and the environment.
  12. Content Article
    Are you currently working on an inpatient mental health ward in the UK? NHS Oxford University Hospitals would like to learn about how you feel towards restrictive practices on mental health wards. Follow the link below to take part.
  13. Content Article
    Martin Hogan, Lead Professional Nurse Advocate (PNA) at Central London Community Healthcare NHS Trust, tells us about the PNA training programme and the impact and improvements it can have on both staff and patient safety. He shares his own personal development from taking the programme, how he has used the skills learnt to educate and support his colleagues, and explains why he is championing the PNA to others and has set up a network of PNAs.
  14. Content Article
    The #SolvingTogether platform is a place for people to post their ideas on how to recover services, redesign care delivery and address health inequalities.  #SolvingTogether invites colleagues working on elective recovery to contribute their experiences, good practices, ideas, and comments on these challenges before it is opened for contributions more widely. Once #SolvingTogether is fully live, all stakeholders will have the opportunity to contribute and engage through tweet chats and a range of connect sessions.
  15. Content Article
    This article in BMJ Quality & Safety looks at letters of compliment from patients to NHS staff, recognising their role in identifying and encouraging high quality healthcare. The authors examined compliment letters from patients and identified: why patients wrote them which activities they complimented which members of staff the feedback was aimed at. The study found that 77% of letters complimented staff on their relationship with the patient, 50% on clinical work and 30% on management. Many letters commented on staff going above and beyond their role to help patients and most letters had the joint aims of acknowledging and promoting good practice.  The authors conclude that by acknowledging, rewarding and promoting positive practice, compliment letters can contribute to healthcare services by promoting positive behaviours and giving staff social recognition.
  16. Content Article
    In this webinar recording, Gill Phillips, founder of the Whose Shoes? approach to co-production, talks about: Building the future using virtual Whose Shoes? The power of poems, with some thought-provoking and entertaining examples and crowdsourced audio Bridging the gaps between what services provide and what people actually want Health inequalities and talking to people to understand and address the real issues People disproportionately affected by the pandemic and live crowdsourcing of 'micro first steps support' Using common purpose to smash the rules, where necessary Unhelpful NHS language Whose Shoes? is being used as a quality improvement approach in over 80 NHS trusts and many other organisations.
  17. Content Article
    In this report, US organisation RevSpring, looks at the role and importance of patient engagement in all healthcare departments . It looks at how communications can help with payments, motivate people to be partners in their medical care, and improve patient experience.
  18. Content Article
    In this blog, Jessica Behrhorst, Senior Director for Patient Safety at the Institute for Healthcare Improvement (IHI), discusses challenges staff face in creating a safety culture, such as fear of negative consequences and thinking they will not be taken seriously. She highlights the importance of acknowledging these fears and building positive group norms in order to engage staff. She also highlights the role of root cause analysis in addressing fears about speaking up.
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