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Content and Engagement Manager for the Patient Safety Learning hub. Passionate about the power of clear and engaging communication in healthcare.
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Content Article
At Patient Safety Learning we believe that sharing insights and learning is vital to improving outcomes and reducing harm. That's why we created the hub; providing a space for people to come together and share their experiences, resources and good practice examples. the hub's Content and Engagement Manager, Steph O'Donohue, has hand-picked 20 resources, particularly relevant for patient safety managers working in hospital settings. Shared with us by hub members and patient safety advocates, they are jam-packed with practical tools and rich insights. 1 D1abasics: Equipping staff to care safely for inpatients with diabetes The inpatient diabetes team at University Hospital Southampton NHS Foundation Trust launched D1abasics, an initiative that aims to improve inpatient care for people with diabetes. In this blog, Diabetes Consultant Mayank Patel and Inpatient Diabetes Specialist Nurse Paula Johnston outline the approach and explain how it will equip staff across all specialties with the basic knowledge to care safely for people with diabetes in hospital. 2 Yellow kits - an innovation to reduce the risk of falls in Accident and Emergency departments In this blog, Jayne Flood, Falls Prevention Practitioner at East Kent Hospitals NHS Foundation Trust, describes how her team introduced ‘yellow kits’* to assist patients at high risk of falls in A&E, and evaluated their impact. 3 A simple guide to the Patient Safety Incident Response Framework (PSIRF) This guide provides information about what PSIRF is and why it’s been introduced. It also outlines what patients, carers and family members can expect from an investigation if they are involved in a patient safety incident. 4 National campaign aims to reduce patient harm from infiltration and extravasation Infiltration is when fluid or intravenous drugs administered to a patient (which are given to patients into a vein through a cannula or other device) inadvertently leak into the tissue surrounding a vein by mistake. Extravasation is when infiltration occurs but the drugs involved are called vesicants which can damage the tissue and cause serious harm to the patient. The National Infusion and Vascular Access Society (NIVAS) are leading a campaign to improve awareness of infiltration and extravasation and reduce avoidable harm. In this interview Andrew Barton, Chair of NIVAS, explains why this is such an important issue and what needs to happen to improve patient safety. 5 Infiltration and Extravasation: A toolkit to improve practice This toolkit, developed by the National Infusion and Vascular Access Society (NIVAS), is intended to enable local services and healthcare organisations to implement polices, protocols and guidelines that will increase awareness about non-chemotherapy extravasations. 6 Medication delays: A huge risk for inpatients with Parkinson’s In this blog, Laura Cockram, Head of Policy and Campaigning at Parkinson's UK talks about the serious health implications of medication delays for people living with Parkinson's disease. She also offers recommendations for how hospitals can reduce the risk of harm. 7 Application of SEIPS and AcciMap to a patient safety incident Chris Elston, a patient safety education lead, shares how he used Safety Engineering Initiative for Patient Safety (SEIPS) and Accident Mapping (AcciMap) to learn from a patient safety incident at his Trust. 8 Improving safety for diabetic inpatients: 4 key steps In this short film, National Specialty Advisor for Diabetes, Partha Kar shares four steps for improving the safety of diabetic inpatients. 9 Neonatal herpes: Why healthcare staff with cold sores should not be working with new babies Chief Executive and Founder of the Kit Tarka Foundation, draws on her own devastating experience of losing her son to illustrate why healthcare staff with cold sores must stay away from new babies. Sarah highlights the need for greater awareness and a widespread review of policy in order to prevent future deaths. 10 Appreciative inquiry case study Appreciative inquiry is one of the Patient Safety Incident Response Framework (PSIRF) tools that can be used to learn from patient safety incidents. Katy Fisher, Senior Nurse Quality & Improvement at NHS Professionals, shares how she designed and introduced an appreciative inquiry tool at her hospital. 11 Measuring standards of care, not negative outcomes In this interview, Gavin Portier, Head of Nursing Quality, explains how his approach to auditing has moved beyond measuring negative outcomes, instead focusing on standards of care. Gavin shares related resources and some of their early results. 12 Safety Incident Supporting Our Staff (SISOS): A second victim support initiative at Chase Farm Hospital Chase Farm Hospital now has 24-hour support for staff affected by adverse events. The model, developed by Theatre Nurse Carole Menashy, is known as the 365 second victim support model and sets out a framework to provide support at various levels from trained peers through to professional help. In this series of blogs, Carole explains how and why she set up the support service. 13 NHS Mid and South Essex's 'We're Listening' leaflet Danielle, Critical Care Outreach Nurse, share's her 'We're Listening' leaflet as part of the trust's Call for Concern service. This service has been developed so that patients, friends and family can alert the Critical Care Outreach team if they have concerns that need listening to and gives a telephone number to call and outlines the next steps. 14 Reducing intubation errors: A simple, accessible checklist to improve safety and support staff Sam Goodhand, a registrar specialising in anaesthetics and intensive care medicine, explains why he designed and printed simple checklist cards to help reduce life-threatening complications occurring during adult and paediatric intubation procedures. He shares details of how to order the cards for your area. 15 Tackling antibiotic underdosing: Interview with Ruth Dando, Head of Nursing for Theatres, Critical Care and Anaesthetics at BHRUHT In this interview, Ruth Dando, Head of Nursing, Theatres, Critical Care and Anaesthetics at Barking, Havering and Redbridge University Hospitals Trust (BHRUHT) explains why antibiotic underdosing is a risk to patient safety and describes how she has implemented a change in practice to tackle the issue across BHRUHT. 16 Duty of Candour: Frequently Asked Questions These FAQs on the Duty of Candour were produced by the Patient Safety Management Network in collaboration with experts from the Care Quality Commission (CQC) and NHS Resolution, and address the most pressing concerns about Duty of Candour. 17 Embedding Martha's Rule into practice—Lessons from the national pilot Martha’s Rule is a patient safety initiative to support the early detection of deterioration by ensuring the concerns of patients, families, carers and staff are listened to and acted upon.The Royal Manchester Children's Hospital's (RMCH) was one of the pilot sites during the first year of the Martha's Rule pilot. This blog outlines the hospital's efforts over the past year to integrate Martha’s Rule into everyday clinical practice, aiming to empower staff and families to raise concerns effectively on patient deterioration. 18 SEIPS in practice In this blog, Associate Director Claire Cox shares a video training resource developed for the Patient Safety Management Network Symposium. Claire explains how they used it to facilitate an interactive workshop, bringing SEIPS (Systems Engineering Initiative for Patient Safety) to life. It's now available as a resource for you to use in your own organisation. It is simple to set up, highly engaging, and encourages teams to think beyond individuals and see the wider system in action. 19 Implementation of bedside electronic transfusion checks at Barts Health Trust: Quantifying benefits Laura Green, Consultant Haematologist at NHS Blood and Transplant and Barts Health NHS Trust, describes how a new electronic process to improve the safety of blood transfusions was implemented across all four Barts Health sites. She explains why the new system was needed, outlines the benefits for staff and patients and highlights the role of project governance and staff training in successful implementation. 20 Speak Up for Safety: A new workshop for healthcare staff about the importance of Just Culture The culture of a healthcare organisation can determine how safe its staff members feel to raise concerns about patient safety. Bella Knaapen, Surgical Support Governance & Risk Management Facilitator and Sarah Leeks, Senior Health & Wellbeing Practitioner at Norfolk and Norwich University Hospitals NHS Foundation Trust, have developed ‘Speak Up For Safety’, a Just Culture training workshop that aims to help staff, at all levels, understand the importance of creating an environment that encourages people to share concerns and feedback. In this blog, Bella describes why they thought a training course was needed, outlines the approach she and Sarah took to develop the workshop and introduces the topics covered. #Share4safety Have you set up an initiative or made changes locally to improve safety? What were the challenges and successes? Are there any tools you've developed that may be useful to share with others? Why not get in touch with us at [email protected] to tell us more and share your insights. Perhaps you'll be in our next Top Picks! Patient Safety Management Network Some of our members have recently come together to set up a collaborative network for people working in patient safety roles to support one another and share ideas. They currently run weekly drop-in sessions. If you'd like to join the network, simply sign up to the hub (for free) and tick the box for the Patient Safety Management Network. Make sure you fill out the 'about me' section to highlight how your role is relevant to the group. Stephanie O'Donohue, Content and Engagement Manager- Posted
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Top picks: Key resources for maternity safety
PatientSafetyLearning Team posted an article in Maternity
At Patient Safety Learning we believe that sharing insights and learning is vital to improving outcomes and reducing harm. That’s why we created the hub; providing a space for people to come together and share their experiences, resources and good practice examples. We have collated a top picks of hub resources on ‘Safe maternal and newborn care’. Shared with us by hub members, charities and patient safety advocates, they provide valuable insights and practical guidance on a broad range of maternity safety topics. 1 Healthy beginnings, hopeful futures: Black maternal mental health The Motherhood Group focuses on creating supportive spaces where Black mothers can find community, resources, and advocacy. In this interview Sandra Igwe, Founder and CEO of the Motherhood Group, reflects on the theme of World Health Day, ‘Healthy beginnings, hopeful futures’, which urges governments and the health community to ramp up efforts to end preventable maternal and newborn deaths, and to prioritise women’s longer-term health and well-being. Sandra highlights key areas for action and the continuation of disparities in Black maternal mental health and explains how a greater focus on lived experience leads to better outcomes for women and babies. 2 WHO's Science in 5 - Healthy births, saving mothers What does a mother need to know to ensure that she has a safe pregnancy and delivery? What are some warning signs to watch for? And what are a woman’s rights while going through a pregnancy and delivery? Join maternal health expert Dr Femi Oladapo on Science in 5. 3 Neonatal herpes: Why healthcare staff with cold sores should not be working with new babies In this blog, Sarah de Malplaquet, Chief Executive and Founder of the Kit Tarka Foundation, draws on her own devastating experience of her son dying to illustrate why healthcare staff with cold sores must stay away from new babies. Sarah highlights the lack of awareness of the dangers and calls for a widespread review of policy in order to prevent future deaths. 4 Mums with babies in NICU: postnatal maternal mental health support In this blog, Abbie highlights the importance of building a trauma-informed, clinical network around women whose babies have spent time in NICU. Drawing on her own experience and insights, she offers suggestions for how midwives, GPs and health visitors can support their mental health postnatally. 5 Patient Safety Bundles (Alliance for Innovation on Maternal Health) Patient Safety Bundles are a structured way of improving the processes of care and patient outcomes. Patient safety bundles are collections of evidence-informed best practices, developed by multidisciplinary experts, which address clinically specific conditions in pregnant and postpartum people. The goal of patient safety bundles is to improve the way care is provided to improve outcomes. A bundle includes actionable steps that can be adapted to a variety of facilities and resource levels. 6 Decolonising midwifery education Part 1: How colour aware are you when assessing women with darker skin tones in midwifery practice? In midwifery practice, skin assessment is an important element of any physical examination of women. This article published in The Practising Midwife, highlights ways in which midwives can develop confidence in skin assessment when caring for women with dark skin tones. 7 The role of UK ambulance services in supporting safe maternity and newborn care Ann Moses, Patient safety response lead, and Stephanie Heys, Consultant midwife, at Northwest Ambulance Service explain how ambulance services play a pivotal role in ensuring the safety of mothers and their newborns during urgent and emergency situations. These services act as the frontline responders, providing immediate care and facilitating timely transport to appropriate healthcare facilities. 8 Working with bereaved parents for safer and more equitable care In this blog, Julia Clark and Mehali Patel from the Sands Saving Babies’ Lives research team, draw on their recent Listening Project to illustrate the value of working with bereaved parents. Julia and Mehali argue that hearing and amplifying these unique insights is vital to developing safer, more equitable neonatal and maternity care. 9 Maternity disadvantage assessment tool: Assessing wellbeing and social complexity in the perinatal period The maternity disadvantage assessment tool (MatDAT) is a standardised tool for assessing social complexity during maternity care based on women and birthing people’s broad social needs. Developed by the Royal College of Midwives (RCM), it provides a guide for midwives to identify the woman’s care level (Level 1–4) and develop a personalised care and support plan (PCSP), as well as facilitating smooth communication with the multidisciplinary team. The tool and the MatDAT Planning Guide also support maternity services to plan and allocate resources to level of care pathways. 10 Breaking the taboo: the impact of severe maternal birth injuries on the mother-baby bond This report, produced by the MASIC Foundation, explores the impact of severe maternal perineal trauma on the physical and mental health of the women who sustained the injuries and on their relationship with their child. The report calls for several actions to improve care, including the national rollout of the RCOG OASI Care Bundle. 11 Taking action on the Ockenden report (University Hospital Southampton) This infographic has been produced by Katherine Barrio, Better Births Project Midwife from the University of Southampton NHS Foundation Trust. It sets out their plans against each of the seven immediate and essential actions outlined by the Ockenden Report. 12 Information on group B Strep translated from English into 14 other languages This information leaflet, produced by the charity Group B Strep in partnership with the Royal College of Obstetricians and Gynaecologists (RCOG), is aimed particularly at pregnant people and new parents with information about group B Strep. It has been translated from English into 14 other languages. 13 Postnatal Risk Assessment Matrix (PRAM) This resource was developed by Dr Cindy Shawley, Quality Improvement Lead for Maternity at Hampshire Hospitals NHS Foundation Trust. Included in the pack are a ‘holding your baby safely’ poster and guidance for the keeping mums and babies together in the first hour of care to support normal adaption to life. 14 Translation and interpreting services in maternity and neonatal care (Sands and Tommy's Policy Unit) Recent reports have highlighted issues with non-English speaking women and birthing people being able to access equitable maternity care, with inconsistent use of interpreters and translation services, and cases where this has contributed to poor outcomes and avoidable harm. Sands & Tommy’s Joint Policy Unit have produced a briefing paper on translation and interpreting services in maternity and neonatal care. 15 PROMPT Wales PROMPT Wales is a maternity safety and learning programme funded by the Welsh Risk Pool and supported by the PROMPT Maternity Foundation. This all Wales programme aims to meet the training needs of multi-professional teams in NHS Wales maternity services. PROMPT Wales is delivered in all 7 Health Boards in Wales by local faculty teams. Programmes include the clinical management of obstetric emergencies with a focus on teamworking, communication and the impact of human factors. Training is situated in the clinical setting and ‘teams who work together, train together.’ The overall aim of PROMPT Wales is to improve outcomes in maternity care and reduce the litigation costs associated with avoidable harm. 16 RCOG video series: Tackling inequalities and disadvantage during pregnancy and birth This video series from the Royal College of Obstetricians and Gynaecologists (RCOG) discusses what actions are required to understand and work with vulnerable women and determine the best way to care for women who require complex intersecting services. 17 Obstetricians approach to proactive safety management In this blog, Farrah Pradhan, Project Manager for Clinical Quality, Education and Projects at RCOG, describes her work with maternity professionals, namely obstetricians, and through undertaking an MSc in Patient safety. Farrah’s focus was on their 'work as done' to see if the concepts of Safety-II (capability mindfulness and resilience engineering) helped them to work more safely. 18 The FIVE X MORE black maternity experiences report: Continuing the conversation on black maternal care in the UK In 2022, FIVE X MORE launched the first national survey of its kind, placing Black women’s voices at the centre of the conversation on maternity care. That report revealed a pattern of systemic racism, poor communication and harmful assumptions – experiences that were not merely distressing, but also resulted in long-term harm for some Black women. Since then, we have seen political promises, institutional reviews and bold statements of intent. But have they led to meaningful change? This latest survey sets out to provide evidence and insight into what has improved, what has not, and where action is still needed. 19 Women who experience high-risk pregnancies are too often forgotten when their babies are born Abbie Mason-Woods talks about her experience of having a high-risk pregnancy, pre-term birth and two baby girls in a Neonatal Intensive Care Unit (NICU). Abbie shares her deep insights as a patient and parent, highlighting the importance of trauma-informed, person-centred care throughout the care pathway, and the risk in forgetting the mother. #Share4safety Are you a healthcare professional looking to share your frontline insights to help improve patient safety? Have you developed a resource or tool locally that others could benefit from? Or perhaps you have an experience to share around maternity safety, as a pregnant woman or birthing person? Join the conversation in our community forum on the hub, or get in touch with us by emailing [email protected]. Join our global patient safety community the hub is an award winning platform, bringing together people from around the world who are passionate about patient safety and reducing unsafe care. It's free and easy to join so why not sign up today and join a growing community helping to drive safer care.- Posted
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This 2023 updated guidance, produced by the Patient Information Forum, aims to help anyone who creates health information for children and young people improve what they do. It focuses on the practical aspects of creating good health information, including involving children, choosing the right format, writing for children, and tackling sensitive issues. It places health inequality and the need to engage children and young people of all backgrounds people at its centre. Case studies provide both practical tips and inspiration. The guide covers the use of stories and play, social media and apps and how and when to give information. It provides guidance on digital, mental health needs and working with children who are traumatised or at risk of violence. Experts from child psychiatry, leading children’s health charities, Barts Health NHS Trust and NHS England contributed to the guide. This guide was part funded by NHS England. -
Content Article
This 1-page infographic makes the case for the development of health literate information. It sets out the average UK skills for literacy and numeracy, the impact this has on health and what information producers can do to develop information that works for everyone. The principles for development echo the PIF TICK criteria. They can be applied to all health information, in all formats whatever the topic – from vaccines to verruca. The infographic has been designed in response to member demand. It makes the case that health literate information is not 'dumbed down', rather it helps level up. You can download the poster from the PIF website, by clicking on the image below.- Posted
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The Patient Safety Incident Response Framework (PSIRF) sets out the NHS's approach to developing and maintaining effective systems and processes for responding to patient safety incidents for the purpose of learning and improving patient safety It is intended to support one of the key aims of the NHS Patient Safety Strategy, to help the NHS improve its understanding of safety by drawing insight from patient safety incidents. This will replace the Serious Incident Framework with organisations expected to transition to PSIRF within 12 months of its publication, by Autumn 2023. Guidance documents and templates Patient Safety Incident Response Framework Engaging and involving patients, families and staff following a patient safety incident Guide to responding proportionally to patient safety incidents Oversight roles and responsibilities specification Patient safety incident response standards PSIRF Preparation guide PSIRF policy and plan templates Patient safety learning response toolkit The PSIRF is a contractual requirement under the NHS Standard Contract and as such is mandatory for services provided under that contract, including acute, ambulance, mental health, and community healthcare providers. Its intention is to support the development and maintenance of an effective patient safety incident response system that integrates four key aims: Compassionate engagement and involvement of those affected by patient safety incidents. Application of a range of system-based approaches to learning from patient safety incidents. Considered and proportionate responses to patient safety incidents. Supportive oversight focused on strengthening response system functioning and improvement. As part of this change, organisations are required to develop a thorough understanding of their patient safety incident profile, ongoing safety actions (in response to recommendations from investigations) and established improvement programmes. A patient safety incident response planning exercise is used to inform what the organisation’s proportionate response to patient safety incidents should be. The PSIRF approach is designed to be flexible and adapt as organisations learn and improve, so they explore patient safety incidents relevant to their context and the populations they serve.- Posted
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Davinder Singh started following PatientSafetyLearning Team
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Digital transformations are well underway in all areas of life. These have brought about substantial and wide-reaching changes, in many areas, including health. But large gaps remain in our understanding of the interface between digital technologies and health, particularly for young people. The Lancet and Financial Times Commission on governing health futures 2030: growing up in a digital world argues digital transformations should be considered as a key determinant of health. But the Commission also presses for a radical rethink on digital technologies, highlighting that without a precautionary, mission-oriented, and value-based approach to its governance, digital transformations will fail to bring about improvements in health for all. Four action areas for sustainable health futures The governance of digital technologies in health and health care must be driven by public purpose, not private profit. Its primary goals should be to address the power asymmetries reinforced by digital transformations, increase public trust in the digital health ecosystem, and ensure that the opportunities offered by digital technologies and data are harnessed in support of the missions of public health and UHC. To achieve these goals, the Lancet and Financial Times Commission propose four action areas that it consider game-changers for shaping health futures in a digital world. First, it suggests that decision makers, health professionals, and researchers consider—and address— digital technologies as increasingly important determinants of health. Second, it emphasises the need to build a governance architecture that creates trust in digital health by enfranchising patients and vulnerable groups, ensuring health and digital rights, and regulating powerful players in the digital health ecosystem. Third, it calls for a new approach to the collection and use of health data based on the concept of data solidarity, with the aim of simultaneously protecting individual rights, promoting the public good potential of such data, and building a culture of data justice and equity. Finally, it urges decision makers to invest in the enablers of digitally transformed health systems, a task that will require strong country ownership of digital health strategies and clear investment roadmaps that help prioritise those technologies that are most needed at different levels of digital health maturity. -
Content Article
Getting It Right First Time (GIRFT)
PatientSafetyLearning Team posted an article in Quality Improvement
Getting It Right First Time (GIRFT) is an NHS improvement programme delivered in partnership with the Royal National Orthopaedic Hospital NHS Trust. Getting It Right First Time (GIRFT) is a national programme designed to improve medical care within the NHS by reducing unwarranted variations. By tackling variations in the way services are delivered across the NHS, and by sharing best practice between trusts, GIRFT identifies changes that will help improve care and patient outcomes, as well as delivering efficiencies, such as the reduction of unnecessary procedures, and cost savings. The programme was first conceived and developed by Professor Tim Briggs to review elective orthopaedic surgery to address a range of observed and undesirable variations in orthopaedics. In the 12 months after the pilot programme, it delivered an estimated £30m-£50m savings in orthopaedic care – predominantly through changes that reduced average length of stay and improved procurement. The same model has been applied across 40 surgical and medical specialties and other cross-cutting themes (see Workstream section). It consists of five key strands: a broad data gathering and analysis exercise, performed by health data analysts, which generates a detailed picture of current national practice, outcomes and other related factors; direct clinical engagement via visits or virtual meetings between clinical specialists and individual hospital trusts, which are based on the data – providing an unprecedented opportunity to examine individual trust behaviour and performance in the relevant area of practice, in the context of the national picture. This then enables the trust to understand where it is performing well and what it could do better – drawing on the input of senior clinicians; a national report, that draws on both the data analysis and the discussions with the hospital trusts to identify opportunities for improvement across the relevant services; an implementation phase where the GIRFT team supports trusts, commissioners, and integrated care systems to deliver the improvements recommended; and best practice guidance and support for standardised/integrated patient pathways and elective recovery work in ‘high volume/ low complexity’ specialties. See GIRFT: Workstreams Best Practice Library Reports- Posted
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Did you know unsafe care is one of the ten leading causes of death and disability worldwide?[1] Or that it is estimated this leads to 11,000 avoidable deaths per year in the UK?[2] At Patient Safety Learning our vision is for a world where patients are free from avoidable harm. We want to bring people together, to harness the knowledge, enthusiasm and commitment of healthcare organisations, professionals and patients, for system-wide change. That's why we created our patient safety platform - the hub. Find out more about the benefits and how you can join… the hub is free and easy to join. Most importantly, it is helping to drive safer care in a number of ways: Still wondering whether to become a member? Here are our top seven reasons for signing up to the hub: 1. Access thousands of patient safety resources Home to a wealth of patient safety resources, you can browse or search our library (called ‘Learn’) to access videos, blogs, guidance, research, practical tools and much more. All our content is tagged so you can easily find other similar items of interest in our Learn library. Just click on the tags on the left-hand side of the page. Something missing? As a member you can help to build our content by uploading links to relevant resources or by sharing your own original content (more on that later…). Browse the ‘Learn’ library Search ‘Learn’ 2. Become part of an inclusive global community Our members come from countries across the globe, bringing with them rich insights from varied perspectives. the hub is a unique space where health and care staff, patient safety leaders, patients, researchers, policy makers and charities are untied by a passion for patient safety. As a member you’ll become part of this exciting and growing network, centred on improving care together. Sign up to the hub 3. Share your insights, experiences and tools We want the hub to be shaped by our members. That’s why we created the ‘share’ function, enabling people to contribute in a number of different ways… Perhaps you’d like to write a blog about a specific patient safety issue? Or shine a light on a project or approach that has had a positive impact on patient safety? Maybe you want to share your concerns around unsafe care and suggest system changes that are needed to prevent future harm? Take a look at the bottom of this page for some examples of how our members have contributed original content to hub. We think you’ll be inspired! As a member, you can also apply to become a Topic Leader. This allows individuals to contribute their expertise on a regular basis around specific topics. Share something Read about our Topic Leaders 4. Collaborate on key topics Our ‘Communities’ forum enables members to start conversations on topics of interest. It’s a great space for collaborating, asking questions, sharing resources and bouncing ideas off other members. You can also tag other members and ‘follow’ conversations allowing you to receive notifications when there is a new comment. Start a new topic of conversation (click on the relevant category to start posting, you’ll need to be signed up and signed in) 5. Build your networks When you join the hub, you have the option to complete an ‘about me’ section which will appear on your hub profile for others to see. By using the member search function you can search for keywords that others have used in describing themselves in their ‘about me’ section. If you want to connect, you can message them via the hub. It’s a great way of finding people to network with on topics of interest. When you sign up to the hub you can also express your interest in joining specific, smaller networks, set up and run by our members. Currently the hub supports six informal voluntary networks Simply tick the relevant box when registering. Do a member search (select the right hand tab, and make sure you are signed up and signed in to message people) Complete your ‘about me’ section on registration Join a network 6. Get the latest news and events Our ‘News’ section on the homepage brings you the latest patient safety media coverage. To find out about patient safety events that are coming up, take a look at our ‘Attend’ section. Another handy tip is that you can refine our ‘advanced search’ fields to look for key topics in either of these sections. For example, if you’d like to find out about any upcoming human factors events, simply tick the ‘Attend’ box when searching and enter your keyword/s. News Attend Advanced search 7. Keep up to date with a monthly roundup When you sign up to the hub, you can select the option to receive a monthly e-newsletter. This gives members a handy round-up of hub content, including recent blogs, resources, news and ‘hidden gems’ that may be of interest. A great way to get a succinct overview and keep your finger on the pulse. Sign up to the newsletter What are our members saying? With more than half a million views since we launched less than two years ago, our members are finding the hub to be invaluable: “Having an external source which has such a focus and energy on patient safety is not only a place to go for information but also for support.” Jenny Davidson, Director of Governance. “Thank you so much for asking me to write this piece. Your amazing work at Patient Safety Learning is invaluable in helping to change the culture of the NHS to an open one of learn not blame, making it safer for all”. Lindsay Fraser-Moodie, GP trainee "We are so grateful for your help, support and using your platform to echo our concerns and call for help." Sophie Evans, Long Covid Support. “I’m finding it an invaluable resource. You have linked me with people I would not have met otherwise. It's a great share and learn together.” Steve Turner, Nurse Prescriber. Time to get started! So, if you’ve got an interest in patient safety and helping to reduce avoidable harm, sign up to the hub today and join our growing community. And most importantly, do not forget to sign in! Without signing in, you won’t have access to all of the great benefits of being a member. Watch our video to find out more: Examples of original content from our members: Practical tools and resources Reducing intubation errors: A simple, accessible checklist to improve safety and support staff Safety in surgery series Improving safety for diabetic inpatients: 4 key steps A simple guide to the Patient Safety Incident Response Framework (PSIRF) Opinion pieces, blogs and interviews Navigating the healthcare system as a university student: My personal experience My experience of the 'Wait 45' policy Harry’s story: Acute Behavioural Disturbance Speaking up for patient safety: A new interview series about raising concerns and whistleblowing Community conversations Painful hysteroscopy Safety Culture Survey Barriers impacting access to NHS care for people with ME and Long Covid References [1] World Health Organization, Global Patient Safety Action Plan 2021-2030, 3 August 2021. [2] NHS England and NHS Improvement, The NHS Patient Safety Strategy: Safer culture, safer systems, safer patients, July 2019.- Posted
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The aim of this qualitative study, published in Midwifery, was to examine how (UK and Australian based) midwifery students, who self-identify as having been bullied, perceive the repercussions on women and their families. Key findings: Midwifery students perceive that being bullied in front of women or implicating them in the act adversely impacts their childbearing experiences. Some types of poor behaviour placed the safety of mothers and babies at risk. Students feel that the involvement of women, particularly COCE women, in the ‘drama’ of birth suite bullying fractures existing clinical relationships. Students believe that women lose confidence in both the midwifes’ and their ability to provide safe effective midwifery care and are left feeling awkward and uncomfortable, detracting from their quality of care. Students reported parents stepping in to defend and protect the bullying victim.- Posted
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How can we make birth safer for Black women?
PatientSafetyLearning Team posted an article in Maternity
"My voice didn't matter. I felt like I was being gas lit, and that I wasn't important." Black women report being dismissed and neglected by healthcare professionals throughout pregnancy, childbirth and beyond - and are four times more likely to die in childbirth than women of other ethnicities. Prominent medical committee, NICE, has proposed that inducing pregnant Black women, bringing their birth forward early, could go some way to addressing the problem. The host of this podcast from The Fourcast speaks to a doctor who says it’ll make birth safer for mums and babies, and campaigner Sandra Igwe who says that early induction is not the solution to a deep and complex issue, rooted in racism and inadequate healthcare for Black mothers-to-be. *Content warning: This episode includes discussion about maternal death and stillbirth.- Posted
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In this webinar discussion, an expert panel discusses the airborne nature of Covid-19, the lack of adequate personal protective equipment (PPE) during the pandemic and continued concerns around unsafe PPE guidance and the impact on both staff and patient safety. The panel includes: Helen Hughes: Chief Executive of Patient Safety Learning Dr David Tomlinson: Consultant Cardiologist, NHS Rachael Moses OBE: Consultant Physiotherapist, NHS Hosted by Dr Asad Khan and produced by Gez Medinger. Related content: PPE guidance continues to put staff and patients at risk, by Dr David Tomlinson Raising concerns about PPE and ventilation as a Junior Doctor, a blog by Lindsay Fraser-Moodie How will NHS staff with Long Covid be supported? New FFP3 respirators may cut infection risk Hospital-acquired infection caused one-in-five covid deaths at several trusts- Posted
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Scientists around the world have warned of the airborne nature of Covid-19 since the start of the pandemic, but how does this impact on patient safety and what can be done to reduce risk? In this long read blog, GP trainee Lindsay Fraser-Moodie, describes how she witnessed the impact of poor ventilation and inadequate PPE on staff and patient safety while working on a hospital ward during the second UK Covid-19 wave. Lindsay describes how her CEO welcomed her concerns, and the changes that were put in place to reduce the risk of hospital acquired transmission. This article includes a comment from her CEO David Carter, who highlights the challenges of the situation and praises Lindsay for her approach to patient safety. I’ve been a hospital doctor for 10 years, but in February 2020 I switched to GP training. As part of that I’ve spent the last 18 months in hospital rotating around different specialities. In December 2020 I rotated onto a Department of Medicine for the Elderly (DME) ward, populated with very vulnerable patients. The ward has five single side rooms, and six bays. There are mainly DME patients in the bays, but the side rooms are used by patients who need isolating for a variety of reasons. Originally built in 2005 as an ‘isolation ward’, it still retains that name. Throughout December and January during the UK’s second wave, the ward had a combination of Covid positive and negative bays and side rooms (as it had in the first wave). Concerns about the ward air As soon as I started work on the ward it was clear to me that patients and staff were getting infected from the ward air. We had devastating numbers of hospital acquired infections in both patients and staff. I knew that my colleagues were doing everything asked of them with regards to droplet precautions and hand hygiene as I could see what was going on in front of me. I started to read the science around airborne transmission of Covid, and it fitted exactly with what I was witnessing. UK PPE guidance wasn’t protecting staff As per UK infection control prevention (IPC) guidelines, we didn’t have access to higher grade respirator masks (FFP3s) unless we were doing what is called an ‘AGP’ (aerosol generating procedure). This was rare, so most of the time we were all in surgical masks whilst providing close Covid patient care. I know I certainly felt very vulnerable in a surgical mask and petrified of taking Covid home to a loved one, so I’m sure most my colleagues felt the same. Surgical masks are only designed to block large bits of virus droplets. However, Covid spreads primarily in smaller airborne particles called aerosols, which are expelled from an infected person’s nose and mouth (together with droplets) every time a person with Covid breathes, speaks or coughs. Unlike droplets, which drop to the floor within a few metres like the name suggests, aerosols are light and hang around in the air like invisible smoke in indoor spaces. Hence being outside is safer, as aerosols disperse quickly. It was previously thought that AGPs were the only way aerosols were produced, but this science is very outdated now, and we know that humans simply breathing is aerosol generating! The laws of physics dictates that you can’t get droplets without aerosols too. Aerosols cause Covid infection through inhalation. Loose fitting surgical masks will block a lot of aerosols, but some will also leak out, and in, around the poorly fitting edges. The closer you are to someone infected, the higher your chances of breathing in their exhaled aerosols. If that person is in a mask then your chances of getting infected by them is dramatically reduced, however very few patients when unwell in hospital with Covid can tolerate wearing masks. Staff caring for Covid patients have to get up close to unmasked Covid patients, putting them at high risk of inhaling short-range aerosols, which is why they should be in well fitted respirator (FFP3) masks which are designed to completely block aerosols. A recent observational study from Addenbrooke’s Hospital showed that staff on Covid medical wards in surgical masks had up to a 47 x higher chance of being infected with Covid than their colleagues who were also wearing surgical masks on non-covid wards (who had the same rate as community infections). Following the change in protective equipment to FFP3s for all staff on the Covid wards, the incidence of infection on the two types of ward was similar. Their risk of being infected at work was effectively eliminated. The risk to patients Being in an indoor environment puts anyone sharing the same air as someone infected with Covid at risk of inhaling their long-range aerosols. I noticed very early on that even patients in our side rooms were tragically contracting Covid on the ward, despite staff following all the guidelines on preventing fomite (surface) and droplet transmission. This especially got me thinking about the flow and quality of the air on the ward. Were the long-range aerosols drifting into the non-Covid bays and side rooms? Also, were unknowingly infected staff taking Covid in and breathing Covid aerosols out of the sides of their poorly fitting masks? I felt like it was probably a combination of the above, mainly the first as genomic sequencing studies show that patients are mostly infected by other patients. We were only being PCR tested once weekly, plenty of time to sadly infect a colleague or a patient before you knew you were infected. There is little chance to distance from colleagues or patients on the ward. When staff are spending 12 hour shifts in wards with covid patients and working together in close proximity with colleagues in a high-risk environment, they need the best masks available. We felt very helpless to protect our patients on the ward. Despite the best efforts of everyone on the fantastic team I was proud of be working with, we were having heart-breaking regular hospital outbreaks together with an alarming number of staff infections. The worst phone calls I’ve had to make in my career were the calls to the relatives, letting them know that their loved one had tested positive for Covid, often likely nosocomial (originating from the hospital). I felt like I was letting my patients and their family’s down, and it went against ‘first, do no harm’. I also wanted to speak up to defend my colleagues. It was clear to me that Covid wasn’t spreading on the ward as staff don’t wash their hands, or were wearing masks under chins, as some asserted without evidence. We were working through the most traumatic and challenging time of our careers, and I was not going to accept my hardworking, selfless colleagues being laden with unfair guilt. Individual behaviour may have played a small role at times, but it was not the cause of the huge issue of nosocomial Covid infections that we saw nationally in the UK this pandemic. Auditing the air and ventilation Wanting to help the situation, I spent hours reading on the topic of airborne transmission and reached out to experts in the field to learn more. I bought my own C02 and particle counter to audit the air quality on the ward, which showed it was indeed poor. I went around the ward looking for any ventilation extracts/inflows. I also spoke to our hospital estates about the ventilation and filtration on the ward (ventilation provides fresh air – it can be natural or mechanical, and filtration means air filters to clean the air. Air can also be cleaned using UV technology. It transpired that there was no mechanical ventilation or filtration on the ward, we were relying solely on natural ventilation (i.e. opening windows), which was very difficult to do in winter months and with safety latches on the windows limiting opening. Nobody knew the direction of air flow on the ward, particularly into or out of the side rooms. Raising concerns with my CEO I emailed our hospital’s CEO about my concerns regarding inadequate PPE and lack of attention to airborne spread within the hospital. He was fantastic and got back to me very promptly to kindly acknowledge my concerns. We had a meeting several weeks later, together with my ward manager, matron, and ward consultants. The head of infection control was invited, and I had emailed my concerns to the infection control team separately. I made it clear that I was by no means an expert on this topic (the experts are the engineers, aerosols scientists, and architects with a specialist interest in this area – we need to listen to them on this and work together to tackle it), but I simply wanted to raise the issue that the air we breathe in healthcare settings is incredibly important to reduce airborne disease transmission. Changes were implemented to improve safety In the second half of January 2021, my trust changed their own local PPE guidance to allow FFP3s for all staff caring for covid patients, if their manager felt the local risk assessment warranted this. National guidance still said surgical masks alone were adequate, but many trusts had begun to cotton on to the vast numbers of staff sickness on covid wards which were following national DHSC/PHE guidance. I am very pleased to say that since this time any staff member who has needed an FFP3 mask has had access to one. After the meeting to discuss ventilation and air cleaning, our CEO organised a trust ventilation audit to ensure the hospital meets the ventilation standards set out by NHS England. Obviously, it takes time to update inbuilt ventilation systems, so in the meantime any areas with poor ventilation have portable air cleaning (HEPA filters). This includes this ward that I worked on, which once again has Covid admissions. There are also window stickers on the ward that the ward manager and I stuck up, to remind staff of the importance of fresh air, and all staff always have access to FFP3 masks regardless of AGPs. My CEO thanked me for bringing this important issue to his attention and commented how difficult it was for them with the lack of national guidance for hospital trusts (and social care settings) on how to mitigate against airborne spread of Covid. You can see his comments at the bottom of this blog. UK guidance remains unsafe There has been plenty of guidance for trusts on how to clean surfaces, but no guidance on the most important mitigation measure of all – how to clean the shared air. DHSC/PHE PPE guidelines saying surgical masks were adequate for Covid patient care in the absence of AGPs also put trusts in difficult positions. National PPE guidance is still woefully inadequate. Their latest update in June 2021 leaves trusts to decide where FFP3 masks are required for staff, after saying for well over 12 months that they were only required in the presence of AGPs. In my opinion, they needed to come out and clearly say this was an error, and that all health and social care workers caring for Covid patients need access to FFP3 masks. Ideally re-usable ones, better for the environment, and often more comfortable for the wearer. If you have concerns locally… If you have safety concerns, speak to your colleagues. People were incredibly supportive of me speaking out. It was a team effort to make our ward a safer place for patients and staff. I am also very grateful to our trust’s CEO, for being an inspirational leader and taking the time to listen to, and act upon, my ‘Concerns from a junior doctor’ emails. I will always be indebted to him. Even if you do not have support, I would encourage anyone to speak out for what you believe is right, especially if the health of your patients is at risk. Being silent is being complicit. Ask, would you want a relative of yours being admitted to that ward and treated in that way? If the answer is no, you know what to do. Lindsay Fraser-Moodie Comment from David Carter, Chief Executive, Bedfordshire Hospitals NHS Foundation Trust: “When Dr Fraser-Moodie first contacted me, it was 12th January 2021. This period was probably the most difficult and challenging time for us during the whole COVID period, as like other hospitals, we were trying to manage the rising numbers of admissions and the risk of nosocomial infection which was becoming part of the national picture. Indeed that week has proven to be the week with the highest number of positive inpatients at the Trust during the whole pandemic. We relied heavily on the national guidance to drive our local policies recognising that whatever reservations we may have, compliance with that guidance was the safest position for us to take and indeed in relation to PPE in the early waves, the difficulty in the supply chain meant that hospitals had little choice. Dr Fraser-Moodie’s email to me challenged that guidance specifically in relation to the transmission risks and did so in a well - researched and informed way but also in a very personal way, bringing home the impact the pandemic was having on both staff and patients. It also chimed with the concerns we, and other members of staff, were starting to have regarding the way that the new Kent strain of the virus appeared to be spreading. Throughout the pandemic we have been fortunate to have been able to call on the wise counsel of our DIPC and microbiologist, Dr Mulla who himself was concerned about the difficulty in providing adequate ventilation, particularly on wards in winter when opening windows was very difficult. Myself and Dr Mulla took some time to talk to the ward about their concerns and also to explain some of the constraints we operate under, including our need to adhere to national guidance wherever we can. Nonetheless as a result of Dr Fraser-Moodie’s highlighting of these issues, we made some changes to our approach including a modification to our PPE policy which allowed for more local risk assessment, an increase in our purchase of portable air filtration units and the acceleration of our site-wide ventilation audit which is now guiding the infrastructure works on the site. I strongly believe that when individuals raise concerns, we have a duty to listen and only by creating a culture when individuals feel safe to do so can we learn and change and ultimately provide the care we aspire to. However those who raise concerns also have a duty to do so in the right way. In the midst of a pandemic it was incredibly important to not cause alarm amongst patients, not to damage the morale and reputation of the services being delivered and to recognise some of the practical difficulties inherent in managing the situation in an ageing NHS estate. Dr Fraser-Moodie found that balance and I would like to thank her for having the bravery to raise a concern but also doing so in a respectful, evidence driven way which made it much easier for me to engage in a non-defensive way. I am sure that Dr Fraser-Moodie will continue to be a positive force for change as she continues her career.” David Carter Related content PPE guidance continues to put staff and patients at risk, by Dr David Tomlinson New FFP3 respirators may cut infection risk Hospital-acquired infection caused one-in-five covid deaths at several trusts The scandal of insufficient PPE: Why healthcare workers were betrayed – and continue to be How will NHS staff with Long Covid be supported?- Posted
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The Covid-19 pandemic has both laid bare and exacerbated the strain the cancer workforce has been under for many years. When the pandemic hit, some services were forced to pause, whilst others had to quickly adapt and many have still not ‘returned to normal’. Some cancer nurses were also deployed to care around the clock for the half a million people admitted to hospital with coronavirus. The practical and emotional impact of this disruption on people living with cancer has been profound. Macmillan’s new research establishes that cancer nurses are being stretched too thinly, trying to be there at our time of greatest need, and coping with the physical and emotional toll of the pandemic. Cancer and the devastating impact it has on lives should not be forgotten, and neither should our nurses and NHS. In this report, Cancer nursing on the line: why we need urgent investment across the UK, Macmillan is calling for Governments across the UK to invest a total of around £170 million to fund the training costs of creating nearly 4,000 additional cancer nurses required by 2030 to provide the care people need.- Posted
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The Royal College of Midwives (RCM) has warned that measures to reduce pressure on maternity services are putting safety at risk. In a letter to Jacqueline Dunkley-Bent, Chief Midwifery Officer at NHS England, the RCM acknowledges the effectiveness of some measures to relieve pressure on staff and services, but expresses concern at others. The following points have been taken from the letter. Please read the letter in its entirety for the full detail around each point. Measures taken to alleviate pressure on maternity services that the RCM is supporting: 1. Ensuring all newly qualified midwives are employed. 2. Facilitating the introduction of newly qualified midwives into the workplace. 3. Supporting effective preceptorship. 4. Flexible working. 5. Utilising MSWs to the full extent of their capabilities. 6. Postponement or temporary suspension of Midwifery Continuity of Care schemes. 7. Moratorium on recruitment of senior midwives to national and regional NHS roles. 8. Pay and Conditions. Measures taken to reduce pressures that the RCM cannot support: 1. Redeploying and employing nurses in midwifery roles. 2. Employing nurse (and other professional) managers/leaders to cover senior midwifery vacancies. 3. Fast-tracking students into practice. 4. Withdrawing specialist roles/services. 5. Removal of the super-numerary labour ward coordinator.