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Found 181 results
  1. News Article
    "We knew somebody would die… and nobody listened." Laura Kenny is remembering her friend Christie Harnett. Both were patients at a mental health unit in Middlesbrough when Christie took her own life. Laura says she and other patients had expressed worries about their treatment at the unit - later described in an independent report as "chaotic and unsafe" - but she says nobody listened. "We'd been warning everyone," says Laura. "We wrote letters to everyone we could think of saying one of us is going to die." In fact, 17-year-old Christie was one of three young women who, within a few months of each other, took their own lives while patients in hospitals run by the Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) - which covers the whole of North Yorkshire, County Durham and Teesside. In recent weeks The Independent has spoken to more than a dozen former patients, admitted as young people or as adults, who say they experienced failures in the standard of care at TEWV. All have similar stories - describing a lack of compassion among staff and an absence of any meaningful treatment or therapy. Many fear mistakes are still being made. Read full story Source: BBC News, 26 May 2026
  2. Content Article
    This Patient Safety Supplement aims to raise staff awareness of the risk of self‑harm with people using plastic bags as ligatures in Health Service Executive (HSE) and HSE‑funded services, including emergency care, in the Republic of Ireland. A ligature is an item used for tying or binding something tightly. To help prevent the risk of self-harm from bin bags or liners, this supplement shares alternative product options, including for sanitary bins. These options are based on learning from a number of our mental health services across the country.
  3. News Article
    Patients, relatives and whistleblowers have described a culture of abuse at a mental health hospital, while 15 staff members have been arrested following allegations of rape, ill-treatment and neglect. St Andrew's Healthcare in Northampton, which provides specialist care for about 600 people with complex mental health needs, is the subject of three police investigations following alleged assaults and the deaths of two patients. The charity that runs the private hospital said it had dismissed several staff members and was delivering an urgent action plan to address the issues. St Andrew's Healthcare said it was committed to "full transparency" and took a "zero-tolerance approach to any allegation of harm or poor practice". Anne, whose name has been changed, told the BBC she was horrified by the injuries sustained by her daughter while she was a patient at St Andrew's Healthcare. "They were restraining her with four adults and on one occasion she was knelt on by a male member of staff," she said. "She was waking up every night for months and was obviously in a severe amount of pain with her ribs," she added. Anne said her daughter had "lost half her body weight" and showed "all the symptoms of being malnourished". "She lost the use of her hand while in long-term segregation" and on two occasions she had suffered severe burns from coffee, she added. Anne has made a series of safeguarding referrals to West Northamptonshire Council, but said she had not gone to the police due to the lack of witnesses and CCTV. "It's traumatic. Something's got to change and the only way things can change is by people now speaking out," Anne said. Read full story Source: BBC News, 17 February 2026
  4. News Article
    Two care workers have been charged with the ill-treatment of four people at a mental health unit which featured in an undercover BBC investigation. The Panorama programme, broadcast in 2022, revealed that patients were humiliated and bullied at the Edenfield Centre in Prestwich, Greater Manchester. Support worker Sheryl Price, 45, of Eldergreen Close in Bolton, faces 14 charges, while 42-year-old nurse Sara Coleman, of Mitford Street in Stretford, is accused of five. Both have been bailed and are due to appear at Manchester Magistrates' Court on 25 March. A undercover Panorama reporter filmed staff at the Edenfield Centre - one of the UK's biggest mental health hospitals - using restraint inappropriately and patients enduring long periods of seclusion in small, bare rooms. Staff swore at patients and on occasion were seen slapping or pinching them. Some workers were sacked after the BBC's findings were broadcast. The programme sparked an independent report, which found Greater Manchester Mental Health NHS Foundation Trust repeatedly missed opportunities to act on concerns and had a culture of "suppressing bad news". The trust was again rated "inadequate" by the Care Quality Commission earlier this year despite some improvements having been made. Criticisms included issues with patient safety and pressures on staff, with some still feeling unable to speak up about their concerns. Read full story Source: BBC News, 9 November 2025
  5. Content Article
    A set of eLearning modules designed to educate and update clinicians on the importance of involving families wherever possible during mental health crises to improve patient care, avoid harm and reduce deaths. They were developed as a partnership between Oxford Health NHS Foundation Trust and Making Families Count, with funding from NHS England South East Region (HEE legacy funds).   The resources have been co-produced by people with lived experience as patients, family carers and clinicians, supported by an Advisory Group drawn from a wide range of expertise, tested in eleven NHS Trusts and independently evaluated.   The resources can be downloaded by NHS Trust Learning and Development teams to support a Trust-wide approach to essential learning and training.   Through short film and audio scenarios and case studies, Life Beyond the Cubicle shows why it is so important to involve family and friends, helps clinicians reflect on why they don’t do so routinely, and how they can overcome these barriers. The resources are engaging and interactive. The modules are: Introduction (includes guidance on how to use this resource) Module 1: Why do families and friends matter? Module 2: Assumptions and expertise Module 3: Feelings and fears Module 4: Confidentiality and Information Sharing Module 5: Safety planning Resources for family and friends They are free to the health and social care workforce. Further reading on the hub: Safer outcomes for people with psychosis Patient Safety Spotlight interview with Rosi Reed, Development and Training Coordinator at Making Families Count The future has been around for too long—when will the NHS learn from their mistakes?
  6. News Article
    Mental health patients are among the most vulnerable in society, but services in England have been under huge strain for at least a decade, with sometimes fatal consequences. A public inquiry backed by the government is focusing on deaths in Essex as a starting point, but what is it and what does it hope to achieve? Solicitors representing a growing number of families who have lost loved ones say the Lampard Inquiry, which resumes on 28 April, is as important as those surrounding the Post Office and infected blood scandals. The chair of the inquiry says it is looking at significantly more than 2,000 deaths and the inquiry team says the alleged failings are "on a scale that is deeply shocking". The failures reported in Essex over 24 years could be an indication of what is going on elsewhere. By examining those failures in detail, it is hoped mental healthcare will be improved across England. The Lampard Inquiry is the first public inquiry specifically looking into mental health deaths. It will aim to understand what happened to patients who died at children and adult inpatient units, under the care of the NHS in Essex, between the years 2000 and the end of 2023. The inquiry will focus on Essex Partnership University Foundation NHS Trust , external(EPUT) and the North East London Foundation Trust, external (NELFT), along with organisations that existed previously. Calls for an inquiry were first made by the mothers of two 20-year-old men who died at the Linden Centre - a mental health unit in Chelmsford. In 2008, Ben Morris, the son of Lisa Morris, was found dead after calling her to say he wanted to leave. Four years later, in 2012, staff said they found Melanie Leahy's son Matthew unresponsive, and he was pronounced dead in hospital. He reported being raped days before he died. Essex Police investigated and no arrests were made but the Parliamentary and Health Service Ombudsman (PHSO), which followed up Ms Leahy's complaints, found the mental health trust failed to follow its own rape allegation procedures. His care plan was also falsified. Since then, repeated failures have been raised in the county. Read full story Source: The Independent, 9 September 2025
  7. News Article
    An autistic woman with a learning disability was wrongly locked up in a mental health hospital for 45 years, starting when she was just seven years old, the BBC has learned. The woman, who is believed to be originally from Sierra Leone, and who was given the name Kasibba by the local authority to protect her identity, was also held on her own in long-term segregation for 25 years. Kasibba is non-verbal and had no family to speak up for her. A clinical psychologist told File on 4 Investigates how she had begun a nine-year battle to release her. The Department of Health and Social Care told the BBC it was unacceptable that so many disabled people were still being held in mental health hospitals and said it hoped reforms to the Mental Health Act would prevent inappropriate detention. More than 2,000 autistic people and people with learning disabilities are still detained, external in mental health hospitals in England - including about 200 children. For years, the government has pledged to move many of them into community care, because they do not have any mental illness. But all key targets in England have been missed. In the past few weeks, in its plan for 2025-26, external, NHS England said it aimed to reduce the reliance on mental health inpatient care for people with a learning disability and autistic people, delivering a minimum 10% reduction. However, Dan Scorer, head of policy and public affairs at the charity Mencap, is not impressed. "Hundreds of people are still languishing, detained, who should have been freed and should be supported in the community, because we haven't seen the progress that was promised," he said. Read full story Source: BBC News, 4 March 2025
  8. News Article
    A lack of supported housing was the biggest reason for delayed discharges from mental health hospitals in England last year, costing the NHS about £71m, according to a report. Analysis from the National Housing Federation (NHF) found that in 2023-24 there were 109,029 days of delayed discharge because mental health patients were waiting for supported housing, and the number of people stuck in hospital as a result of housing-related issues had more than tripled since 2021. In September 2024, waiting for supported housing was the single biggest reason mental health patients, fit for discharge, were unable to leave, accounting for 17% of all delays. This lack led to a strain on NHS capacity and a rise in patients being sent out of area for hospital admission, the report found. Rhys Moore, director of public impact at the NHF, said: “Not only are tens of thousands of people, who deserve the opportunity to live a healthy, happy and independent life, being failed, but the shortage of these homes is increasing pressure on public services, increasing homelessness, and costing the NHS and ultimately the taxpayer more in the long run.” A man in his 30s, who asked to remain anonymous, had struggled with drug addiction issues and was evicted shortly before he was admitted to a mental health hospital ward where he spent a number of weeks. “I feel like I’m much better off in here than in hospital,” he said. “[The hospital] felt like I was all right. The way we were talking, I could tell they thought, you’re wasting my bed, you don’t need to be here. But I had been evicted, I had nowhere to go. “I was really struggling in there, it was noisy and stressful at times. Living here, I feel like I can breathe and start getting myself back together again.” Read full story Source: The Guardian, 11 February 2025
  9. News Article
    Former patients at Scotland's biggest children's psychiatric hospital have spoken out about a culture of cruelty among nursing staff. Patients who were teenagers when they were admitted to Skye House, a specialist NHS unit in Glasgow, told BBC Disclosure some nurses called them "pathetic" and "disgusting" - and even mocked their suicide attempts. "It was almost as if I was getting treated like an animal," one young patient, being treated for anorexia, said. NHS Greater Glasgow and Clyde said it was "incredibly sorry" and has launched two inquiries into the allegations uncovered by the BBC's investigation. Programme-makers spoke to 28 former patients while making BBC Disclosure's Kids on The Psychiatric Ward documentary. One said the 24-bed psychiatric hospital, which sits in the grounds of Glasgow's Stobhill hospital, was like "hell". "I'd say the culture of the nursing team was quite toxic. A lot of them, to be honest, were quite cruel a lot of the time," she added. Read full story Source: BBC News, 10 February 2025
  10. Content Article
    Despite the prevalence of diabetes amongst individuals with Serious Mental Illness (SMI), diabetes care is not currently audited within mental health inpatient settings as it audited in physical health settings. This project piloted an audit to assess the diabetes care within London NHS Mental Health Trusts. The Health Innovation Network in partnership with South London and Maudsley NHS Foundation Trust (SLaM) developed and piloted a diabetes audit. Following the SLaM pilot, the audit was completed by all nine London Mental Health Trusts. A diverse approach was taken to spread and adoption. This included piloting the audit within one MH Trust, refining, and then rolling out the audit to eight London Mental Health Trusts. Outcomes The audit evidenced a need to improve: Access to diabetes specialists; no Mental Health Trust had access to consultant diabetologists. Seven out of nine Trusts had no access to Diabetes Specialist Nurses. Staff and patient education; Mental Health Trusts offered no or irregular education. Policy communication e.g. 76% of mental health wards stated they did not have or did not know of their Trust’s diabetes self-management policy. Patients rated diabetes care as 3.63 out of 5. Since sharing the findings Mental Health Trusts have made improvements, these include: recruiting Diabetes Specialist Nurses and Physicians Associates. sharing self-management policies. offering educational training. creating physical health forums. The team used networking opportunities with key stakeholders such as London Diabetes Clinical Network and Diabetes Inpatient Network and the London Physical Health Leads Network and the Cavendish Square Group (Medical Directors and CEOs of all London MH Trusts) to ensure more than 7,000 stakeholders were aware of the project findings. The Health Innovation Network also produced a report and was successful in gaining both a poster and presentation at the 2023 Diabetes UK Conference which has a national and international audience. The audit revealed that improving diabetes care in mental health settings remains a priority for London Mental Health Trusts and the London Diabetes Clinical Network.
  11. Content Article
    In this video, Chris tells his story of how he dealt with a traumatic childhood and subsequent diagnosis of schizophrenia. He talks about the medication and therapy that have helped him. Warning: The film does contain references to distressing themes.
  12. Content Article
    This is the transcript of an oral statement to the House of Commons by Steve Barclay MP, Secretary of State for Health and Social Care, on improving safety in mental health in-patient services across England. In this statement the Secretary of State: Provided an update on the independent inquiry into mental health in-patient care across NHS trusts in Essex between 2000 and 2020. He announced that in response to concerns raised by the inquiry’s Chair, Dr Geraldine Strathdee, about the extremely low engagement from staff at Essex Partnership University NHS Foundation Trust, the Government had made the decision to give the inquiry statutory powers. He also noted that Dr Strathdee would be standing down from the inquiry and a new Chair would be appointed in due course. Advised that the findings and recommendations of a rapid review of how data is used in in-patient mental health settings in England has now been published, noting that the Government will consider this report and respond in due course. Stated that the Department of Health and Social Care would be working alongside the new Health Services Safety Investigations Body to undertake a series of investigations focused on mental health inpatient settings on the following themes: how providers learn from deaths in their care and use that learning to improve services, including post-discharge services; how young people are cared for in mental health in-patient services and how that care can be improved; how out-of-area placements are handled; and how to develop a safe staffing model for all mental health in-patient services. The statement was followed by questions and comments from members of the House of Commons.
  13. Content Article
    On the 23 January 2023 the Minister for Mental Health and Women’s Health Strategy, Maria Caulfield MP, announced the commencement of a rapid review into patient safety in mental health inpatient settings in England. The review Chair, Dr Geraldine Strathdee, was asked to consider how improvements could be made to the way that data and information is used in relation to patient safety in mental health inpatient care settings and pathways, including for people with a learning disability and autistic people. This report contains the findings of this review and an associated set of recommendations. Below is a brief summary of the main recommendations set out in this report. The findings and recommendations in full can be read here. Recommendation 1 NHS England should establish a programme of work, co-produced with experts by experience and key national, regional and local leaders, including Care Quality Commission (CQC), Integrated Care Systems (ICSs), provider collaboratives, independent safeguarding bodies, professional bodies, provider representatives and third sector organisations, among others, to agree how to make sure that providers, commissioners and national bodies are ‘measuring what matters’ for mental health inpatient services, and can access the information they need to provide safe, therapeutic care. Recommendation 2 Digital platforms that allow the collection of core patient information and associated data infrastructure must allow submissions into relevant national data sets, directly or through other interoperable platforms, and facilitate data flows between systems of different local provider organisations to support joined-up understanding of care pathways. These systems should allow the data collected to be made available to different decision makers, including CQC, at the appropriate level of aggregation and without requiring duplicative submissions, and allow benchmarking across trusts and independent sector providers. NHS England’s Transformation Directorate should scope out options for how this ambition could be delivered, including cost implications and a value for money assessment to help providers meet this aim specifically for mental health, including specific ways in which mental health electronic patient record improvement and data sharing can be prioritised and interdependencies with other systems and programmes of work. Recommendation 3 ICSs and provider collaboratives should bring together trusts and independent sector providers, along with other relevant stakeholders such as independent safeguarding bodies, across all healthcare sectors to facilitate the cross-sector sharing of good practice in data collection, reporting and use. Recommendation 4 The Department of Health and Social Care, in partnership with NHS England and CQC and supported by key experts from across governmental and non-governmental organisations, should convene all the relevant organisations who collect and analyse mortality data to determine what further action is needed to improve the timeliness, quality and availability of that data. Recommendation 5 Provider boards should take the following actions to improve their capacity to identify, prevent and respond to risks to patient safety: Every provider board should urgently review its membership and skillset and ensure that the board has an expert by experience and carer representative. Every provider board should ensure that its membership has the skills to understand and interpret data about mental health inpatient pathways and ensure that a responsive quality improvement methodology is embedded across their organisations. CQC should assess and report on whether the membership of the boards of providers of mental health inpatient services includes experts by experience (including carer) representatives and whether boards are maintaining an appropriately high level of data literacy and quality improvement expertise on mental health inpatient pathways among their membership as part of their assessments. Every provider board should urgently review its approach to board reports and board assessment frameworks to ensure that they highlight the key risks in all of their mental health inpatient wards, as set out in the safety issues framework, and that they support the board to take action to mitigate risks and improve care, including both quantitative data and qualitative ‘soft intelligence’ such as feedback from patients, staff and carers. NHS England should review and update the guidance on board assessment frameworks. Recommendation 6 Trust and provider leaders, including board members, should prioritise spending time on wards regularly, including regular unannounced and ‘out-of-hours’ visits, to be available to and gather informal intelligence from staff and patients. Recommendation 7 All providers of NHS-funded care should review the information they provide about their inpatient services to patients and carers annually and make sure that comprehensive information about staffing, ward environment, therapeutic activity and other relevant information about life on the wards is available. CQC should assess the quality, availability and accessibility of this information as part of their assessment of services. Recommendation 8 ICSs and provider collaboratives should map out the pathway for all their mental health service lines to establish which parties need access to relevant data at all points on the pathway and take steps to ensure that data is available to those who need it. Recommendation 9 ICSs will develop system-wide infrastructure strategies by December 2023 and the mental health estate needs to be fully incorporated and represented in these strategies and in subsequent local action plans. This recommendation is for local ICSs to review the mental health estate to inform these and future strategies, recognising there are evidence-based therapeutic design features that can contribute to reducing risk and improving safety. Recommendation 10 Providers should review their processes for allowing ward visitors access to mental health inpatient wards with a view to increasing the amount of time families, carers, friends and advocates can spend on wards. The Department of Health and Social Care should consider what more can be done to strengthen the expectation for all health and care providers in England to allow visiting. Recommendation 11 All providers of NHS-funded care should meet the relevant core carer standards set by the National Institute for Health and Care Excellence (NICE) and Triangle of Care, England. Regulators, including CQC and professional regulators, should consider how to monitor the implementation of these carer standards, especially where there is greater risk of unsafe closed cultures developing. ICSs should consider how to routinely seek carer feedback. Inpatient staff training programmes should identify how they can benefit from carer trainers. For patients detained under the Mental Health Act, families and carers should be part of all detention reviews. Recommendation 12 Professional bodies, such as the Royal Colleges, should come together across healthcare sectors to form an alliance for compassionate professional care. This multi-professional alliance should: work together and learn from each other to identify ways to drive improvement in the quality of compassionate care and safety across all sectors, including mental health services, and how they can support staff to provide it along with their specialist data units, where they exist, contribute to the work set out in recommendation. Recommendation 13 Except where specified, these recommendations should be implemented by all parties within 12 months of the publication of this report. Government ministers, through the Department of Health and Social Care, should review progress against these recommendations after 12 months.
  14. Content Article
    Patients in seclusion in mental health services require regular physical health assessments to identify, prevent and manage clinical deterioration. Sometimes it may be unsafe or counter-therapeutic for clinical staff to enter the seclusion room, making it challenging to meet local seclusion standards for physical assessments. Alternatives to standard clinical assessment models are required in such circumstances to assure high quality and safe care. The primary aim of this study was to improve the quality of physical health monitoring by making accurate vital sign measurements more frequently available. It also aimed to explore the clinical experience of integrating a technological innovation with routine clinical care. The results showed that the non-contact monitoring device enabled a 12 fold increase overall in the monitoring of physical health observations when compared to a real-world baseline rate of checks. Enhancement to standard clinical care varied according to patient movement levels. Patients, carers and staff expressed positive views towards the integration of the technological intervention.
  15. Content Article
    Preventing patients from self-harming is an ongoing challenge in acute inpatient mental health settings. New technologies that do not require continuous human visual monitoring and that maintain patient privacy may support staff in managing patient safety and intervening proactively to prevent self-harm incidents. This study in the Journal of Mental Health aimed to assess the effect of implementing a contact-free vision-based patient monitoring and management (VBPMM) system on the rate of bedroom self-harm incidents. The results showed a 44% reduction in bedroom self-harm incidents and a 48% reduction in bedroom ligatures incidents, suggesting that that the VBPMM system helped staff to reduce self-harm incidents, including ligatures, in bedrooms.
  16. News Article
    At least two trusts are set to fall short on a high-profile pledge to eradicate ‘dormitory’ style wards in mental health facilities, with delays caused by cost pressures and shortage of materials and labour. In 2020, ministers said more than 1,200 beds in mental health dormitories across more than 50 sites would be replaced with single, en-suite accommodation by March 2025. Around £400m was allocated to achieve this. However, information gathered by HSJ via freedom of information requests suggests there will be at least 37 dormitory beds still in use beyond that date. In 2018, the Care Quality Commission said: “In the 21st century, patients, many of whom have not agreed to admission, should not be expected to share sleeping accommodation with strangers, some of whom may be agitated”. Patients have told HSJ they felt “distressed”, “unsafe” and “intimidated” on dormitory style wards. Leaders of trusts impacted by delays told HSJ of rising cost pressures, shortages of construction materials and availability of labour. Read full story (paywalled) Source: HSJ, 17 October 2023
  17. News Article
    High use of agency staff contributed to the care failings exposed at a mental health trust by undercover reporters, an internal inquiry has found. Essex Partnership University Trust was at the centre of a Channel 4 documentary last year which raised concerns over care, including the use of restraints and patient observations. The trust initially refused to release the final report after a freedom of information request by HSJ, but has now released a redacted version on appeal. The report identified a number of concerns in relation to patient and staff safety, saying factors that contributed to these concerns included high usage of temporary staff and high patient acuity on the two acute mental health wards recorded. The internal inquiry looked into allegations of the inappropriate use of restraints raised in the documentary. This section, which contained redactions, found restraint was taught to be used as a last resort, but suggested high temporary staffing levels and a “lack of confident and adequately skilled staff” contributed to guidance not being followed. Another concern was around staff sleeping on duty and the use of mobile phones during patient observations. The internal inquiry found there was an “absence of visible leadership and role modelling” to ensure this did not happen during clinical practice. Read full story (paywalled) Source: HSJ, 17 October 2023
  18. News Article
    Imagine being on your period and "forced to beg for pads and tampons". According to 24-year-old Lara, that's common for her and others on mental health hospital wards in the UK. When she posted about her experience online, people from across the country responded with their own similar stories. Mental health hospitals have various rules in place for safety reasons, including access to certain items. However, NHS guidance states that period products should be available to anyone who needs them. Lara says this hasn't always been the case for her. "I've had a number of hospital admissions to psychiatric units and on one of my first they confiscated my period products," she says. Lara's currently on one-to-one observations for her own safety, which means someone has to escort her to the toilet and watch her change a pad or tampon. But she says her worst experience was when she's had to wear anti-ligature clothing - again for safety reasons. "I was forced to remove my pants and sanitary pad - which meant I just had to bleed into the clothing," she says. "I understand the need for safety to come first, but this experience was unhygienic, traumatising and embarrassing for people to see." Eleanor is 20 years old and recently spent time in a mental health hospital. At her "most unwell", she says she didn't have access to her own clothing and had to wear the same special clothing Lara spoke about. "I'd have two or three people watching me changing and even though I know it's for my own safety, it's dehumanising," she says. Newsbeat asked a number of unions, organisations and charities to comment on the experiences described but none wanted to provide one. But one mental health professional, Kasper, did agree to discuss it. Kasper agrees that safety is always a top priority but adequate period provision is often overlooked."I'm sure all trusts have a policy, but don't think it's always applied - and my observation is that it very much depends on what staff are on shift, especially when there can be lots of agency workers," Kasper says."We do keep products on my ward, but there's not much of a range. "Patients can't access them and some staff don't know where they are either - so the onus is very much on patients, which can be tricky when they're unwell." Read full story Source: BBC News, 16 October 2023
  19. News Article
    The UK’s largest mental health charity, Mind, has published previously unseen data laying bare the full scale of the emergency in mental healthcare, with staff reporting 17,340 serious incidents in 12 months. The Care Quality Commission (CQC) figures shows mental healthcare staff across England reported an incident two times every hour in the last year, where people are treated for issues including self-harm, eating disorders and psychosis. Incidents included: injuries to patients that caused likely long term sensory, movement or brain damage, or physically damaged their body prolonged physical pain or psychological harm, or shortened life expectancy cases of abuse, including those involving the police injuries for which the patient needed treatment to prevent them dying. All of these incidents involved care providers raising concerns with the CQC under their statutory duty under Regulation 18. Dr Sarah Hughes, Chief Executive of Mind, says: “It is deeply worrying that healthcare staff across the country are so concerned about the situation in mental health settings that they are reporting a serious incident once every half an hour. We knew this was a crisis – now we know the scale of this crisis. People seek mental healthcare to get well, not to endure harm. Families are being let down by a system that’s supposed to protect their loved ones when they are most sick. The consequences can be and have been fatal". Read full story Source: Mind, 10 October 2023
  20. News Article
    The death of a mentally ill teenager who died after drinking an excessive amount of water was preventable, an investigation has found. The 18-year-old, known at Mr D, was being detained under the Mental Health Act at the time of his death. An inquiry by the Mental Welfare Commission said he had previously been treated for drinking too much water. It found several areas where a different course of action could have prevented his death. The teenager was admitted out-of-hours to an adult mental health service (AMHS) inpatient unit in a health board neighbouring his own on 5 December 2018 as there were no local beds available. This move was described in the report as a "high-risk action". On the evening of 7 December he suffered a seizure after drinking too much water and was transferred to intensive care. He died three days later from the consequences of water intoxication. Suzanne McGuinness, executive director (social work) at the Mental Welfare Commission, said: "This was a tragic death of a young man while he was being cared for in hospital. "We found that a more assertive approach to the treatment of Mr D's psychotic illness in the two years before his death was warranted. The risks associated with psychotic illness were not coherently managed." Read full story Source: BBC News, 21 September 2023
  21. Content Article
    Autistic patients trapped in mental health units tell their stories, revealing a system of poor treatment, abuse and long stretches inside with their symptoms only getting worse.
  22. News Article
    A statutory inquiry into deaths of mental health patients will now cover fatalities that took place as late as December 2023. The inquiry’s investigations are focused “on the trusts which provide NHS mental health inpatient care in Essex”. This includes: “Essex Partnership University Foundation Trust, and the North East London Foundation Trust and their predecessor organisations, where relevant.” NELFT was not specifically mentioned in the original terms of reference although the inquiry told HSJ it had been within the original scope. The inquiry will also now cover deaths of NHS patients from Essex who died when under the care of private sector providers. The inquiry’s previous terms of reference covered a period ending in 2020. However, the inquiry’s chair, Baroness Kate Lampard, proposed extending the inquiry’s scope last year due to “ongoing concerns” over services at EPUFT. Read full story (paywalled) Lampard Inquiry: Terms of reference Source: HSJ, 11 April 2024
  23. News Article
    Mental health services are failing to keep patients safe from suicide and harm after leaving hospital, the Parliamentary and Health Service Ombudsman (PHSO) has warned. It also identified failings around planning and communication when patients are discharged, and has urged the Government to strengthen the Mental Health Act. The warning comes after the Department for Health and Social Care was forced to announce a Care Quality Commission (CQC) rapid review into mental health services in Nottingham following the killings of students Grace O’Malley-Kumar and Barnaby Webber, both 19, and school caretaker Ian Coates, 65, in June last year, by Valdo Calocane. Knifeman Calocane had paranoid schizophrenia and had been a regular patient of Highbury Hospital with mental health problems. In a report last week, The Independent revealed separate investigations into Highbury Hospital which have led to the suspension of more than 30 staff over allegations of falsifying records and harming patients. The latest report by the Parliamentary and Health Service Ombudsman (PHSO), following a report in 2018, looked at more than 100 complaints between 2020 and 2023 where it had identified failings in mental health care. Lucy Schonegevel, director of policy and practice at the charity Rethink Mental Illness, said: “Someone being discharged from a mental health service, potentially into unsafe housing, financial insecurity or distanced from family and friends, is likely to face the prospect with anxiety and a sense of dread rather than positivity. Mistakes or oversights during this process can have devastating consequences. This report puts a welcome spotlight on how services can improve the support they offer people going through the transition back into the community, by improving communication and the ways in which different teams work together to provide essential care.” Read full story Read PHSO report Discharge from mental health care: making it safe and patient-centred (PHSO, 1 February 2024) Source: Independent (1 February 2024)
  24. News Article
    A major review into a mental health unit abuse scandal has found a catalogue of failings, including repeated missed opportunities to act on concerns, and a board “disconnected” from the realities faced by patients and staff. The independent review into failings at Greater Manchester Mental Health Foundation Trust was published today, commissioned after BBC Panorama revealed a “toxic culture of humiliation, verbal abuse and bullying” at Edenfield Centre in Prestwich in September 2022. The trust’s then chair, Rupert Nichols, resigned in November 2022, and CEO Neil Thwaite stepped down in spring last year. Review chair Professor Oliver Shanley, a former mental health trust CEO and chief nurse, describes in his report how the trust’s culture and leaders’ “insufficient curiosity” contributed to the “invisibility” of the deterioration in care quality. He says its board was focused on “expansion, reputation and meeting operational targets”. Read full story (paywalled) Read the report of the Independent Review into Greater Manchester Mental Health NHS Foundation Trust Source: HSJ, 31 January 2024
  25. News Article
    Unregulated healthcare workers are a risk to the most vulnerable patients, a former victim’s commissioner has warned after The Independent and Sky News uncovered a “horrifying” sexual abuse scandal within NHS mental health services. Dame Vera Baird called for a formal framework for healthcare assistants and support workers, who do not have a mandatory professional register like doctors and nurses and can “come in and go out from one hospital to another” without the same thorough checks. Dame Vera told The Independent that the setup did not lead to a “very safe way of working” because healthcare assistants are “in an environment where they are responsible for vulnerable people”. “If there has been abuse from mental health care assistants who are also agency staff who are coming in and going out from one hospital to another, that needs to be looked at,” she said. “This is not a very safe way of working. Some kind of framework around agency staff seems to be very important [to have].” She warned that sexual predators may go into mental health services and work in units where patients can be “highly sexualised”, prompting a “dreadful combination”. Read full story Source: The Independent, 30 January 2024
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