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Found 136 results
  1. Content Article
    The Safety for All campaign is calling for improvements in patient and healthcare worker safety to prevent safety incidents and deliver better outcomes for all, through: improved understanding and advocacy of the mutual benefits of improved healthcare worker and patient safety, and of the common risks, factors and interventions across patient and healthcare worker safety. the application of shared learning and best practice between workplace and patient safety and, where appropriate, aligned or integrated synergistic solutions in safety systems, standards, governance and preventi
  2. Content Article
    A high resolution image of the poster with full references can be downloaded by clicking on the attachment below. Organisational culture and patient safety (ver 2) (2).pdf
  3. Content Article
  4. Content Article
  5. Event
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    This event for Speak Up Month brings the themes of Speak Up, Listen Up and Follow Up together to focus on culture. This event, in association with the Institute of Business Ethics, will be chaired by Mark Chambers, Associate Director at the IBE and Non-executive director at the Care Quality Commission. The panel will discuss what a "Speaking Up Culture" means and how to foster an environment where people can speak up and be confident they will listened to and the action will follow for learning and improvement. Mark will be in conversation with Katy Steward, Head of Culture and
  6. Content Article
    The review found that work was underway to improve the organisation’s speaking up culture, but there were long-standing issues with the trust’s speaking up culture. There was a perception among some workers that speaking up was futile. Black and minority ethnic workers – and other groups – also reported facing barriers to speaking up. The review also found that some workers who had spoken up to national bodies had variable experiences. The report makes recommendations for actions which national bodies and the healthcare system as whole can take to support organisations, including bri
  7. Content Article
  8. News Article
    Leaked results from a national survey of NHS staff has revealed a sharp drop in those who believe their health and wellbeing is being supported by their employer. The People Pulse is a national, monthly survey launched in 2020. It enables provider and commissioner organisations to monitor the NHS workforce’s health and wellbeing. According to a snapshot of the results recorded between May and August seen by HSJ, there was a drop of 9.6 percentage points in “perceptions of wellbeing support”, with “positivity” sitting at 57.3%. Almost a quarter of the survey respondents reported
  9. News Article
    A trust’s maternity services were rated ‘good’ despite an independent report finding ‘weaknesses in the culture’ and ‘defensive and fractious’ behaviours, HSJ has learned. As previously reported, former staff at Sandwell and West Birmingham Hospital Trust had raised concerns with the Care Quality Commission (CQC) over what they described as a “toxic management culture” and “unsafe” staffing levels in the trusts maternity service. Particular concerns were raised around community midwifery services. This prompted an unannounced inspection by the CQC in May, which found “low morale and
  10. News Article
    A culture of bullying and racial discrimination has been found at a hospital trust, according to an inspection report. The Care Quality Commission (CQC) said there was a bullying culture across Nottingham University Hospitals (NUH) Trust, with many staff too frightened to speak up. The trust has been told it requires improvement as a result of the report. NUH said it was working to address the concerns. The report said a number of the bullying cases were directly attributable to racial discrimination. It said the trust's latest staff survey showed the organisation was above
  11. News Article
    A trust facing serious questions about its working culture has had a dramatic rise in the number of concerns raised about issues such as harassment and bullying. In the first quarter of 2021-22, staff raised 84 incidents to East of England Ambulance Service Trust’s Freedom to Speak Up guardian, compared with only eight in the first quarter of 2020-21. Half of the cases raised to the guardian this year involved issues of harassment, bullying or concerns about behaviours or relationships, according to a report to the trust board. However, the biggest single area of concern — wit
  12. Content Article
    Headline figures for 2020/2120,388 cases were raised with Freedom to Speak Up Guardians in 2020/21 (a 26% increase from 2019/20).Cases raised in NHS trusts (19,560) accounted for the vast majority of these, with a further 828 cases raised in other organisation types.Nurses and midwives accounted for the biggest proportion (29%) of cases raised.Workers spoke up about issues to do with the pandemic, including social distancing, personal protective equipment, support for workers isolating and shielding, and increased stress and exhaustion.Communication issues were a key learning point, including
  13. Content Article
    This report shares the learning which has been identified as a result of research looking at how the Freedom to Speak Up role could be introduced in Primary Care and Integrated Settings. It illustrates some of the challenges in implementing Freedom to Speak Up in primary care, as well common themes and learning. The report identifies two models to support primary care organisations in developing their speaking up arrangements, bridging across the silos of GP, dental, optometry and pharmacy: Freedom to Speak Up within an organisation – an individual organisation model – such as a GP
  14. Community Post
    The Academy of Medical Royal Colleges have published the first National patient safety syllabus that will underpin the development of curricula for all NHS staff as part of the NHS Patient Safety Strategy: https://www.pslhub.org/learn/professionalising-patient-safety/training/staff-clinical/national-patient-safety-syllabus-open-for-comment-r1399/ Via the above link you can access a ‘key points’ document which provides some of the context for the syllabus and answers to some frequently asked questions. AOMRC are inviting key stakeholders to review this iteration of the syllabus (1.0)
  15. News Article
    Doctors in Wales have faced bullying and disciplinary action for raising concerns over working conditions and safety, a union leader has said. Dr Phil Banfield, of BMA Wales, said doctors who complained about work, both before and during the Covid pandemic, were seen as "troublemakers". He said there are worries bullying among staff will get worse as longer post-Covid waiting lists are tackled. The Welsh government said bullying of NHS staff was "entirely unacceptable". Dr Banfield, who is chairman of the BMA Welsh consultants' committee, said staff have faced the prospect
  16. News Article
    NHS whistleblowers have required counselling and medication and a quarter would not raise concerns again due to the stress and lack of support, a report found. A review of existing policy at NHS Greater Glasgow and Clyde found “concerning” evidence of a significant impact on the mental health of both whistleblowers and managers with little support provided. It found there was “no clear documented process” to highlight serious, urgent issues to the appropriate manager. Healthworkers’ union Unison said staff were often labelled ‘trouble-makers’ with senior managers "defensive fr
  17. Content Article
  18. Content Article
    Every year, the NHS surveys its staff to find out about their experiences of working for their respective organisations. This week saw the publication of the 2020 NHS Staff Survey, which had almost 600,000 respondents, representing 47% of NHS staff across 280 NHS organisations.[1] This huge response testifies to the increased pressure placed on healthcare services over the last year. While the results do suggest improvement in some areas, including health and wellbeing, it is clear more work needs to be done as we begin our transition out of the COVID-19 pandemic. We can see, for example,
  19. Content Article
  20. Content Article
  21. Content Article
    Summary of survey results:
  22. News Article
    Following a damning report by the Care Quality Commission (CQC), the East of England Ambulance Service NHS Trust (EEAST) has been placed into special measures. It comes after inspectors uncovered a culture of bullying and sexual harassment at the trust. As a result of the decision, EEAST will receive enhanced support to improve its services. A statement from NHS England and NHS Improvement outlined that the Trust would be supported with the appointment of an improvement director, the facilitation of a tailored ‘Freedom to Speak Up’ support package, the arrangement of an external ‘bud
  23. News Article
    An ambulance service could be put in special measures after a damning report criticised poor leadership for fostering bullying and not acting decisively on allegations of predatory sexual behaviour towards patients. East of England Ambulance Service Trust failed to protect patients and staff from sexual abuse, inappropriate behaviour and harassment, the Care Quality Commission said. It failed to support the mental health and wellbeing of staff, with high levels of bullying and harassment. Staff who raised concerns were not treated with respect and some senior leaders adopted a “comba
  24. News Article
    A nurse in the US sued Louisville, Ky.-based Kindred Healthcare this week, alleging the organisation fired him in retaliation for raising patient safety concerns. Sean Kinnie worked as an intensive care unit nurse at Kindred Hospital-San Antonio. Mr Kinnie claims he was suspended twice and then fired after leaders at the 59-bed transitional care hospital learned he anonymously reported patient safety concerns to The Joint Commission in November 2019 and January. Mr Kinnie said issues related to inadequate staffing and unsanitary care environments put patients in "grave danger," acco
  25. Content Article
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