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Found 119 results
  1. Content Article
    When gaslighting happens, by its very nature, it can be hard to spot. This can lead to good staff being lost, and in healthcare it can be a major patient safety issue. The article covers: the history of gaslighting signs of gaslighting an example of gaslighting how to move and and how to counter gaslighting in the workplace.
  2. News Article
    A nurse who was threatened by colleagues for speaking out about care failings at Mid Staffordshire Foundation Trust has said bullying remains a “real problem” in the NHS. Helene Donnelly has told MPs that more than 10 years on from the scandal – commonly known as Mid Staffs – she was still seeing “echoes” of what she experienced happening across the country. “Although it is in the minority, as we saw at Mid Staffs the results can be absolutely catastrophic” She called for the development of a national body to improve workplace cultures in the NHS and “stamp out bullying once and
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  5. News Article
    The UK’s most senior nurses and the nursing regulator are encouraging the profession to “speak up” if they feel unsafe at work amid the latest surge of COVID-19. The four chief nursing officers and the Nursing and Midwifery Council has today issued an open letter. Source: Nursing Times, 8 January 2021
  6. Content Article
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  8. News Article
    Nine months ago, Boris Johnson praised staff at St Thomas’ for saving his life. Now, a senior intensive care nurse at the London hospital has warned that patient care is being compromised because of staff shortages and a failure to plan for the second Covid wave. Dave Carr, an intensive care charge nurse, is one of many NHS workers desperate for the public to know what is going on inside their hospitals at a time when misinformation and scepticism about the virus are rife. “The public needs to be aware of what’s happening. This is worse than the first wave; we have more patients than
  9. Content Article
    Background From 2008 to 2014 my company ran education sessions on managing medicines in a mental health trust. In common with some other mental health trusts, the provider also looked after paediatric community services. This is not a mental health service. It covers children with complex health needs including enteral feeding tubes, ventilation, epilepsy and rapidly changing medicines. Children under the care of this service may be taking in excess of 15 different medicines per day, have complex titration regimes, emergency drugs with associated care plans, plus numerous ‘as required’ (pr
  10. Event
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    Sir Robert Francis QC, Retired Barrister (specialising in medical law) and Queen’s Counsel. Before his retirement from full-time practice earlier this year, Sir Robert sat as a Recorder (part-time Crown Court judge) and as a Deputy High Court Judge. Sir Robert will be joining Professor Roger Kirby (RSM President) for an interesting discussion on his wide-ranging legal career, including previous inquiries such as the Freedom to Speak Up Review. He will also be talking about patient quality and care in the UK, and his view on the COVID-19 pandemic. Register
  11. Content Article
    As an additional option to the text below, you might like to watch the following short video from Claire Cox, Patient Safety Learning's Associate Director of Patient Safety, and Clive Flashman, Chief Digital Officer. Making the case for staff safety and its impact on patient safety COVID-19 has resulted in unprecedented levels of focus on the issue of staff safety in health and social care, showing the important role it has in keeping patients safe. The pandemic has exposed risks to staff physical and mental wellbeing, with inadequate Personal Protective Equipment, intensely dif
  12. Content Article
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  14. News Article
    The Care Quality Commission (CQC) has raised serious concerns about a major teaching trust’s maternity services and taken action to prevent patients coming to harm. The watchdog has imposed conditions on the registration of Nottingham University Hospitals Trust’s maternity and midwifery services at Nottingham City Hospital and Queen’s Medical Centre and rated them “inadequate”. Following an inspection in October, the CQC identified several serious concerns, including leaders lacking the skills to effectively head up the service, a lack of an open culture where staff could raise conc
  15. Content Article
    Prerana Issar is the Chief People Officer of NHS England and NHS Improvement. She was appointed in February 2019 to this post, which was created after senior leaders in the NHS and Department of Health and Social Care realised that a new approach was needed to a number of serious workforce issues which had become apparent. Among these is the complex, and hugely important, issue of speaking up (sometimes referred to as whistleblowing or raising concerns). Prerana recently retweeted a message from NHS England and NHS Improvement that "It's so important (for NHS staff) to feel able to spea
  16. News Article
    The chairman of an inquiry that has confirmed a 20-year cover-up over the avoidable death of a baby has warned there are other families who may have suffered a similar ordeal. Publishing the findings of his investigation into the 2001 death of Elizabeth Dixon, Dr Bill Kirkup said he wanted to see action taken to prevent harmed families having to battle for years to get answers. Dr Kirkup, who has been involved in multiple high-profile investigations of NHS failures in recent years, said: “There has been considerable difficulty in establishing investigations, where events are regarded
  17. News Article
    A review of a clinical commissioning group has discovered “microaggressions and insensitivities” towards Black, Asian and minority ethnic staff, and the use of derogatory slurs about other groups. The report into Surrey Heartlands CCG also uncovered incidents of shouting, screaming and bullying among other inappropriate behaviour. And it was reported some staff were unwilling to accept Black Lives Matter events as important, stating “all lives matter”. The review also discovered a culture of denial and turning a blind eye to consistent concerns, with staff fearful of speaking up. In
  18. Community Post
    It's #SpeakUpMonth in the #NHS so why isn't the National Guardian Office using the word whistleblowing? After all it was the Francis Review into whistleblowing that led to the recommendation for Speak Up Guardians. I believe that if we don't talk about it openly and use the word 'WHISTLEBLOWING' we will be unable to learn and change. Whistleblowing isn’t a problem to be solved or managed, it’s an opportunity to learn and improve. So many genuine healthcare whistleblowers seem to be excluded from contributing to the debate, and yes not all those who claim to be whistleblowers are
  19. Content Article
  20. Content Article
    Problems related to the care home and the company were known well before the Panorama expose in 2016. When the Panorama programme was aired it resulted in immediate closure of one home and all the homes which were operated by Morleigh being transferred to new operators. The Review includes reports of abuse against residents; residents being left to lie in wet urine-soaked bedsheets; concerns from relatives about their loved ones being neglected; reports of there being insufficient food for residents, no hot water and no heating; claims that dozens of residents were sharing one bathroom.
  21. Content Article
    Over the past three years, HEE has worked with its clinical leads, providers and more to address the report’s 12 recommendations: Ensure learning from patient safety data and good practice. Develop and use a common language to describe all elements of quality improvement science and human factors with respect to patient safety. Ensure robust evaluation of education and training for patient safety . Engage patients, family members, carers and the public in the design and delivery of education and training for patient safety. Supporting the duty of candour is vital
  22. News Article
    What does whistleblowing in a pandemic look like? Do employers take concerns more seriously – as we would all hope? Does the victimisation of whistleblowers still happen? Does a pandemic compel more people to speak up? We wanted to know, so Protect analysed the data from all the Covid-19 related calls to theirr Advice Line. They found: * 41% of whistleblowers had Covid-19 concerns ignored by employers * 20% of whistleblowers were dismissed * Managers more likely to be dismissed (32% ) than non-managers (21%) They found that too many whistleblowers feel ignored and isolate
  23. Content Article
    A is for... Anonymity and Antibullying B is for...BAME Workers, Barriers C is for Compassion, Civility Saves Lives and Courage D is for... Doctors, Dentists and Data. E is for... Everyone, Ethics and Empathy F is for... Feedback and Forgiveness G is for... Growth Mindset, Guardians and General Practice H is for... HR and Helping one another to speak up I is for... Impartiality and Integrity J is for... Just and Learning Culture K is for...Kindness L is for...Leadership, Learning (1) and Learning (2) M is for... Model Hospital, Matte
  24. Content Article
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