Patient_Safety_Learning

Launch event for PHSO’s new report, A place of safety? Learning from avoidable harm in the NHS. Date: Thursday 29 June 2023 Time: 10.30am – 12.30pm Venue: Westminster Suite, Broadway House, London, SW1H 9NQ While there have been significant developments in patient safety over the last decade, there is a concerning disconnect between increasing activity and progress made in embedding a just and learning culture across the NHS. Statistics about patient safety remain stark and behind these numbers are the stories of families whose lives have been shattered as a result of avoidable harm. What more must be done to close the gap between ambitious patient safety objectives and the reality of frontline practice? Join PHSO as they bring together leading policymakers, professionals and those impacted by avoidable harm to discuss their findings and recommendations about improving patient safety. Chief Executive Amanda Amroliwala and the Ombudsman Rob Behrens CBE will give keynote addresses, followed by a panel discussion. Panellists confirmed so far include: Rosie Benneyworth, Chief Investigator, Healthcare Safety Investigation Branch Joanne Hughes, Harmed Patients Alliance Dr Bill Kirkup CBE, led investigations into public service failures including those investigating maternity services at Morecambe Bay and East Kent Please email publicaffairs@ombudsman.org.uk to reserve a place at the event. Please us at publicaffairs@ombudsman.org.uk to reserve a place at the event.

The paper indicates that digital social care services: reduce ambulance trips to A&E by 68-85% help 85-94% of people remain at home if emergency calls are handled by TEC responder teams cut emergency response times to 30 minutes help to refer 35-40% of people to community services rather than formal social care. The paper calls on care commissioners and suppliers to listen carefully to what people want and co-produce their services and products with individuals who use them to ensure an enhanced focus on personal needs. Read the report in full via the link below.