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Found 328 results
  1. Content Article
    Play video The key topics covered in this video are as follows: Why is high-reliability important in addressing avoidable harm? (at 4 mins 25 secs). How culture impacts on the implementation and use of incident reporting solutions (at 8 mins). How incident reporting rates have changed during the pandemic (at 14 mins 25 secs). Positive reporting and learning from success (at 16 mins 25 secs). The role of Board members and non-executive directors understanding of incident reporting and risk management (at 22 mins 50 secs). Considering the importance of B
  2. Event
    This virtual masterclass, facilitated by Mr Perbinder Grewal, will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. Perbinder Grewal is a Consultant Surgeon. He is a human factors and patient safety trainer. He leads on medical education both l
  3. Event
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    In this #RedRisks Live Event hosted by Sonni Gopal with Diane Chadwick-Jones, the key components of safety leadership and the mechanisms by which it strengthens safety performance, including the statistical proof of effectiveness from across industries, are explored.We know that rules alone don’t drive behaviour, and that even the best trained, most diligent, and well-motivated people can make mistakes due to workplace influences.For an organisation to be successful, leaders work to shape the culture by the priorities that they set and their engagement with the workforce.Drawing upon experienc
  4. Content Article
    This guide from the Health Foundation offers an explanation of some popular approaches used to improve quality, including where they have come from, their underlying principles and their efficacy and applicability within the healthcare arena. It also describes the factors that can help to ensure the successful use of these approaches and methods. to improve the quality of care processes, pathways and services. It is written for a general health care audience and will be most useful for those new to the field of quality improvement, or those wanting to be reminded of the key points.
  5. Event
    until
    Leading Change will bring together world class speakers from a wide range or sectors to share their experiences and insights into leading change and discuss how these lessons can be translated into the delivery of better outcomes in risk industries. The conference creates a psychologically safe environment and has a format that facilitates active discussion and debate amongst the speakers and participants. Register
  6. News Article
    A trust which was heavily criticised for poor infection prevention and control last summer has been praised for making improvements. East Kent Hospitals University Foundation Trust was served with an enforcement notice by the Care Quality Commission in August last year, citing “serious concerns” about patient safety. The trust had twice the national rate of patients infected with COVID-19 after admission to hospital. But a new report, issued today, found significant improvements, with several areas of outstanding practice. The conditions imposed on the trust after last year’s inspect
  7. Content Article
    Imposter syndrome – that feeling of being not enough and the more you notice it the bigger it becomes. It lands in the pit of your stomach, it’s that voice that says "you, really?". And rather than going away, it shouts a little louder and risks being a real interference to you being at your absolute best. It's common in high achievers, perfectionists. A friend recently asked me if we are born with it. I don’t think so but I do think it has its roots in early labelling – he’s the bright one, she’s the kind one. And we learn to hide it. I did a quick straw poll last week. Everyone I s
  8. Content Article
    Let’s start with a story I was once told… There once was a very successful farmer who hired many people to work on his farm; at a glance, you could see countless heads of men and women tilling the ground. He grew very rich. The wealthier he became the more people he hired. His farmland kept increasing every year until it got to the boundary of a river. Although there were many workers, the farmer knew everyone by name and was able to account for them on a daily basis. However, over time, he noticed some workers who came to work could not be accounted for – they went missing. The farme
  9. Event
    until
    Throughout the COVID-19 pandemic health and care staff have been working in different ways and designing new ways to meet the needs of patients and service users, all while under a huge amount of pressure. This event from the King's Fund will take a look at some examples of those changes and how people working in health and care have been working remotely, flexibly and in an agile way to meet the demands created by the pandemic and to develop new and improved ways of working for the future. Sign up now to hear about: the role of visible, collaborative and inclusive leadership
  10. Content Article
    Every year, the NHS surveys its staff to find out about their experiences of working for their respective organisations. This week saw the publication of the 2020 NHS Staff Survey, which had almost 600,000 respondents, representing 47% of NHS staff across 280 NHS organisations.[1] This huge response testifies to the increased pressure placed on healthcare services over the last year. While the results do suggest improvement in some areas, including health and wellbeing, it is clear more work needs to be done as we begin our transition out of the COVID-19 pandemic. We can see, for example,
  11. Content Article
    In the two weeks before his death Robbie was seen seven times by five different GPs. The child was seen by three different GPs four times in the last three days when he was so weak and dehydrated he was bedbound and unable to stand unassisted. Only one GP read the medical records, six days before death, and was aware of the suspicion of Addison's disease, the need for the ACTH test and the instruction to immediately admit the child back to hospital if he became unwell. The GP informed the Powells that he would refer Robbie back to hospital immediately that day but did not inform them that
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