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British Journal of Nursing is excited to launch the first BJN Conference. The programme will be packed full of clinical knowledge from many specialties as well as key professional issues for nurses, such as sustainability, inclusion health and workforce issues. We will be revealing the full agenda in the coming weeks. The day will feature talks from key opinion leaders and BJN’s esteemed editorial board. Register

The only nursing event of its kind in the UK, Nursing Live brings thousands of nurses together to enjoy two days of high-quality professional development, peer-to-peer collaboration, well-being activities and more. As well as bringing senior nursing leaders together to debate key issues and policy, Nursing Live featured some of the sector’s most respected frontline practitioners, such as Nicola Bailey OBE (RCN Nurse of the Year 2021), and Ana Waddington (RCN Nurse of the Year 2020). With dedicated workshops offering guidance on personal mental and physical health, the well-being of nurses was a core theme running throughout Nursing Live. This was complemented by an extensive range of accredited CPD masterclasses covering topics as diverse as equality and inclusion, safeguarding, leadership, medicine management, and innovation. Recruitment opportunities, and exploring different nursing career pathways, were also highlighted, with many exhibitors using Nursing Live to meet prospective employees, and promote live vacancies. Further information

This conference will be chaired and has been produced in association with Christopher Fincken, past Chair and member of, The UK Caldicott Guardian Council, and will include national developments and local case studies in information sharing and the role of the Caldicott Guardian in primary care. The conference aims to bring current and aspiring Caldicott Guardians together to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/caldicott-primary-care or email [email protected] Follow on Twitter @HCUK_Clare #CaldicottPC hub members receive a 20% discount. Email [email protected] for discount code.

This is part of our series of Patient Safety Spotlight interviews, where we talk to different people about their role and what motivates them to make health and social care safer. Martin talks to us about the role of Professional Nurse Advocates (PNAs) in improving patient safety through restorative clinical supervision for nurses. He also talks about the need to recognise the close relationship between staff safety and patient safety, and the impact that long waiting lists and limited NHS capacity are currently having. Blogs by Martin on the hub The role of the Professional Nurse Advocate: improving both staff and patient safety Safety culture during a pandemic: a nurse’s perspective

Martin Hogan, Lead Professional Nurse Advocate (PNA) at Central London Community Healthcare NHS Trust, tells us about the PNA training programme and the impact and improvements it can have on both staff and patient safety. He shares his own personal development from taking the programme, how he has used the skills learnt to educate and support his colleagues, and explains why he is championing the PNA to others and has set up a network of PNAs. After the first wave of the Covid pandemic, I was redeployed from my Macmillan specialist nurse role in acute oncology to intensive care. Up to this point, I had never received any form of supervision. Emotionally, I bottled up the feelings I would have from breaking bad news or a prognosis to a patient and other harrowing conversations. There was no space or time for that in a busy role. However, being redeployed to intensive care I found people did sit me down and we'd openly talk about our feelings, which I found crucial as a form of preventative mental health first aid. Being redeployed from acute oncology to intensive care, I had gone from one highly emotive and distressing role into a role that felt like a war zone. Burnout was high, morale very low and the ability to cope depleted among staff and myself. However, patient care never faulted despite the tsunami of chaos that surrounded us. After the second wave of the pandemic, I decided to continue to champion the voice of my nursing profession and join the Royal College of Nursing (RCN) as the Senior Officer for Surrey. This was a phenomenal opportunity to develop my leadership skills within a local and regional-wide role. During my time at the RCN, I learnt a great deal and supporting RCN members from every speciality and organisation you could think of. We all had experienced similar distress – moral injury. I had always been an advocate for the mental health of my patients and colleagues. But in all honesty, as a general nurse and a former Macmillan specialist nurse, the culture has never been to look after oneself as a nurse. In 2021, my career took me on to working within mental health and education. I supported nurses from every band – newly qualified nurses up to senior management – through either teaching and running educational programmes or supporting people undertaking higher education. At this point, I decided to take the Professional Nurse Advocate (PNA) course at Kingston University. The role of the Professional Nurse Advocate The PNA training programme was brought into nursing from midwifery following the pandemic in response to improving the critical state in which the nursing profession found itself in – with hospitals short staffed, staff with ongoing sustained moral injury, and burnout at an all-time high. The PNA training programme uses the four elements of the Advocating for Education and Quality Improvement (A-Equip) model: Restorative clinical supervision. Personal action for quality improvement. Education, development and monitoring. Advocating for the patient, the nurse and healthcare staff. The programme is MSC level 7 module upskilling Nursing and Midwifery Council (NMC) registrants. The module aims to educate aspirant nurses on quality improvement, restorative supervision, health and wellbeing, leadership, mental health first aid, and education and implementing cultural change. Applying the training As part of the PNA training, I needed to practice my skills and the newly qualified nurses on my preceptorship programme allowed me to offer them support. After just one restorative clinical supervision session, the importance of providing this space more regularly than once a month to my preceptees was evident. I put on weekly drop-in clinics for all newly qualified staff allowing them to drop in and talk about how they were. After 10 months of this I had become known as a “rock” or a “lifeline” – someone external who wasn’t a line manager, someone experienced who could advise and support during the most vulnerable time, the first 18 months, in a nurses’ career. I extended these sessions not just to our new nurses but to anyone NMC registered within my post-graduate portfolio. There was resistance at first, a lack of understanding of the importance of these sessions, but after a session, irrespective of what band people were on, they understood it. The feedback I received was overwhelming; for example, “if it wasn’t for you, I don’t think I would stay in my current role” or “I wouldn’t be able to have got through this situation”. I quickly understood the role of the PNA was bigger than I had imaged. Next steps As the only PNA in the trust at that current time, I felt alone and unsure of what I should or could do next. Taking a leap of faith, I set up a Twitter page to connect and learn from others, while at the same time sharing ideas I had tried. This over time grew and the network it has built has been invaluable to me, the staff I support and, of course, our patients. The network now has over 3,500 followers. This has led to me setting up an informal gathering from people from all over the UK – a 'parliament of PNAs'. This is a learning, sharing and caring space to borrow brilliance from one another, to unify support and drive good practice forward for the benefit of our nursing staff and patients. My personal experience as a PNA in mental health (at the time) showed me that you cannot provide effective care to your patient without having received effective support from the healthcare profession. This wasn’t a new concept to me over the 20 years of my career, but after the PNA programme I felt more confident to act on this, through promotion, role modelling, compassionately challenging culture where this was lacking and educating others on how to do this. As a general nurse learning about mental health, I kept hearing the phrase: "parity of esteem" – no mental health without physical health and vice versa. Although I had always advocated this for my patients, I hadn’t for myself. I felt after completing the PNA course I was a better nurse. I had more skills in my arsenal to provide the most effective care – leadership skills and interpersonal skills, and assessment and implementing cultural change that was sustainable. I didn’t understand to its entirety quality improvement, nor what measures for success meant. But I had them without even realising. I supported 110 newly qualified nurses over a 10-month period with only one person leaving within that timeframe. In comparison, in the previous year more than 10 newly qualified nurses had left within that time. The difference is that they now had a dedicated PNA who used bespoke initiatives to provide support. These nurses provide care to hundreds of patients each year. With clearer, less burnout out minds they were able to not only cope but, more importantly, thrive. I have since moved to a community trust as the lead PNA co-producing its implementation to the entire nursing workforce. Creating initiatives such as PNAs, providing support for the patient safety team or to nurses undergoing investigations, Datix and learning from serious incidents. Conclusions The role of the PNA is ever growing and in my mind applies to everything we do, particularly patient safety. The more support our workforce has through supervision, career development and quality improvement the better able they are to provide effective care. The PNAs have expertise in providing this support, not just when things are going wrong or when your battery is on 25%, but when things are going well also. It is critical that all organisations invest in growing this role and allowing PNAs protected time to deliver at first recovery and then restoration to our nursing workforce in order to support and improve staff retention given the state in which our profession has found itself in over the last two years. I have joined shared governance groups which are chaired by our patients, carers and relatives and the loudest take away message is our patients want and need us to be well and healthy in order for us to look after them. This is a more than a training module, it has been life changing for me and many of the nurses I know who have undertaken the PNA training and it impacts and improves both staff and patient safety. Further information NHS England: Information on the Professional Nurse Advocate Twitter @advocacy_forum To join the ‘Parliament of PNAs’, email [email protected].

CORESS invites you to join their free educational webinar and hear from four speakers as they talk about their area of expertise in relation to patient safety. Programme overview: 14:00 - Introduction to CORESS and Welcome - Professor Frank Smith, Professor of Vascular Surgery & Surgical Education, University of Bristol and North Bristol NHS Trust and CORESS Past-Programme Director 14:03 - Symposium Programme Overview - Miss Harriet Corbett FRCS Paed Consultant Paediatric Urologist, Alder Hey Children’s Foundation NHS Trust, British Association of Paediatric Urologists and CORESS Programme Director 14:05 - SPOT Programme: The National inpatient PEWS Chart - Professor Damien Roland, Consultant in Paediatric Emergency Medicine, Head of Service Children's Emergency Department, University Hospitals of Leicester NHS Trust 14:30 - Championing Patient Safety with Evidence Based Medicine - Robotically Assisted Surgery - Dr John Burke, Chief Medical Officer, AXA Health 14:55 - What’s new at HSIB - Saskia Fursland, National Investigator, HSIB 15:20 - Patient Safety in a Medico-legal Context - Dr Michael Devlin, LLM, MBA, FRCP, FRCGP, FFFLM , Head of Professional Standards and Liaison, MDU 15:45 - Symposium Summary and Close - Harriet Corbett, CORESS Programme Director Intended Audience: This session is for Consultant Surgeons, medics, students with a surgical healthcare background and those in healthcare and insurance sectors with an interest in surgical improvement and patient safety. Register

The first event of its kind in the UK, Nursing Live will bring thousands of nurses together to enjoy a packed day of high quality professional development, peer-to-peer collaboration, interactive activities, and much more. Featuring over 100 presentations, demonstrations and masterclasses – together with special zones focused on the very latest clinical and technological advances in all aspects of healthcare – Nursing Live will support your CPD progression, develop your skills, and inform your practice. The event will also give you access to a wide range of self-care guidance and lifestyle resources designed specifically for nurses. This means you’ll get the chance to enhance your career, and boost your personal well-being, all under one roof. Register

This one day virtual masterclass facilitated by Mr Perbinder Grewal, will focus on how to deal with difficult people. Do you have someone at work who consistently triggers you? Doesn’t listen? Takes credit for work you’ve done? Wastes your time with trivial issues? Acts like a know-it-all? Can only talk about themselves? Constantly criticises? We will discuss strategies and tools to improve communication and interactions with others. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/how-to-deal-with-difficult-people or email [email protected]. hub members receive a 20% discount. Email [email protected] for discount code.

While scientific breakthroughs are giving people with breast cancer more hopeful outcomes, much improvement is needed in cancer diagnosis and treatment rates, which have seen further setbacks as a result of the disruption caused by the COVID-19 pandemic. The COVID-19 legacy has also transformed many practices in cancer care and research settings. So, what does this mean for nurses working in breast cancer today? This timely and up-to-the-minute webinar offers you a chance to benefit from the latest research and guidance on breast cancer care, from screening through to treatment. With a firm focus on the role of the nurse, this event will create a supportive environment in which you can hear from experts, ask your questions and engage with a community of breast cancer nurses facing the same daily challenges as you. Register

This masterclass will focus on developing your role as a SIRO (Senior Information Risk Owner) in health and social care. Key learning objectives Understanding the role of the Senior Information Risk Owner. Identifying Information Risks across the organisation. Working with others to mitigate the risk to patients, staff and organisation. Confidence that all reasonable technical and organisation measure are in place. Giving assurance to the Board that risks have been considered, mitigated or owned. Understand the requirements of external confidence that policies, procedures are in place to deal with Data Breaches. Facilitated by: Andrew Harvey IG Consultant BJM IG Privacy Ltd. Register hub members receive a 20% discount code. Email [email protected] for discount code.

People invest time in hearing a story. Whether you want to influence key decision makers or develop a stronger rapport with your audience, telling a story helps you convey essential pieces of information in a relatable, memorable and humanistic way in a professional environment. By examining the stages and structure of storytelling, and how you can apply it to your organisation, the Storytelling to Influence: Speaking and Presenting course explores useful techniques that enable you to hook your audience and become a more powerful verbal communicator. Through a range of practical exercises, led by RADA trained, Sandra Miller, leave the day knowing how to make a lasting impression in the workplace. Learning outcomes Make a more powerful impression in meetings and presentations. Relay information in an experiential manner for greater impact and understanding. Use compelling stories to appeal to listeners’ emotions and drive your points home. Win over, influence and gain the trust of key stakeholders, service users and colleagues. Register

This national learning event will bring together clinical and improvement leaders involved or interested in the Scottish Patient Safety Programme. Aims of the day: Explore the organisational and system wide conditions that enable the safe delivery of care amidst increasing system pressures Learn how The SPSP Essentials of Safe Care are supporting improvements in safety Provide a forum for leaders and teams working across all aspects of SPSP to come together to share and learn This event page is for delegates wishing to attend the morning plenary sessions only as a virtual delegate. Agenda: 10:00 - Chair’s Welcome (Professor Sir Gregor Smith, Chief Medical Officer for Scotland, Scottish Government) 10:10 - Ministerial Address (Maree Todd, Member of the Scottish Parliament & Minister for Public Health, Women’s Health and Sport) 10:25 - SPSP Update (Joanne Matthews, Head of Improvement Support & Safety, Healthcare Improvement Scotland) 10:40 - Plenary Session (Professor Mary Dixon-Woods, Director of THIS Institute & The Health Foundation Professor at the University of Cambridge) 11:25 - Plenary Q&A 11:40 - A System View (Robbie Pearson, Chief Executive, Healthcare Improvement Scotland) 11:50 - Chair’s Summary ((Professor Sir Gregor Smith, Chief Medical Officer for Scotland, Scottish Government) Register

Future Surgery, brings together surgeons, anaesthetists and the whole perioperative team. Designed specifically to meet the training needs, promote networking and develop a stronger voice for all surgical professionals and their multidisciplinary teams in perioperative care. Our CPD accredited speaker programme explores disruptive technology, connectivity, human factors, training and research to support the transformation of the profession and the improved care and safety of patients. Future Surgery is the biggest gathering of surgical and operating theatre teams with over 110 expert speakers – in keynote sessions, panel discussions and workshop sessions, covering all that is new in the field of surgery. Register

Govconnect are delighted to announce that the 3rd Annual Improving Patient Safety & Care Conference, will be held at the RSM in partnership with Patient Safety Learning. Supporting STPs/ICSs and healthcare providers to implement features of the NHS Patient Safety Strategy can only be achieved through the joint efforts of multiple organisations, and for the last 3 years, the Govconnect’s Patient Safety series of webinars has provided the platform for discussion to shape a better policy in order to better deliver the commitments of the strategy. Improving Patient Safety & Care 2022 allows government departments, arms-length bodies, the NHS and local authorities, research institutions, and the charity and voluntary sector to hear from senior leaders from many of the key partner organisations involved in implementing the patient safety strategy. Speakers at this event include: Dr Una Adderley, National Wound Care Strategy Programme Director, AHSN Network Cheryl Crocker, Patient Safety Director, AHSN Network Sir Robert Francis, Chair, Healthwatch England Dr Nigel Acheson, Deputy Chief Inspector of Hospitals, Care Quality Commission Helen Hughes, Chief Executive Officer, Patient Safety Learning Peter Walsh, Chief Executive, Action Against Medical Accidents & WHO Patients for Patient Safety Champion Agenda Register We are delighted to announce we have a number of fully funded tickets to offer. Please use the following code when asked at the cart on the registration page: IPSC22GUEST

In its 15th year, the HSJ Patient Safety Congress is the largest annual event to unite patient safety leaders, front-line innovators, national policymakers and patient representatives from across the UK to learn and exchange ideas that will transform patient safety and standards of care. Patient safety is a field that never stands still. Practitioners across the patient pathway are dedicated to continuous improvement and improving the patient experience, ensuring equity of care for all and optimising outcomes. As a result of this Congress, changes have been made to medical textbooks and led to new research being commissioned. But more importantly, it is through this event that changes are made within teams and organisations that help save lives. This year’s Congress will address both new and long-standing patient safety challenges, offering new insights, practical ideas and actionable solutions to help improve care in your organisation: Building a restorative culture. Integrating human factors approach to improve safety. Focusing on patient safety in non-acute settings. Practical approaches to patient and family engagement. Safety and equality in women’s health. Protecting and supporting our workforce. Improving governance and regulation to achieve consistent care. Encouraging clinician-led innovation. Examining safety for vulnerable people. Recognising and responding to the deteriorating patient. Breaking the cycle of repeat errors to advance the safety agenda. Responding to catastrophe in a healthcare setting. Reversing the impact of normalised deviance on patient safety. Eliminating unnecessary deaths in a post-pandemic. Register

This conference focuses on patient involvement and partnership for patient safety including implementing the New National Framework for involving patients in patient safety, and developing the role of the Patient Safety Partner (PSP) in your organisation or service. This conference will enable you to: Network with colleagues who are working to involve patients in improving patient safety. Reflect on patient perspective. Understand how to implement the June 2021 National Framework for Involving Patients in Patient Safety. Improve the way you recruit, work with and support Patient Safety Partners. Develop your skills in embedding compassion and empathy into patient partnership. Understand how you can improve patient partnership and involvement after serious incidents. Identify key strategies for support patients, their families and carers to be directly involved in their own or their loved one’s safety. Learn from case studies demonstrating patient partnership for patients safety in action. Examine methods of involving patients to improve patient safety in high risk areas. Self assess and reflect on your own practice. Gain CPR accreditation points contributing to professional development and revalidation evidence. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/patient-involvement or email [email protected] hub members receive a 20% discount. Email [email protected] for discount code. Follow on Twitter @HCUK_Clare #PatientPSP2022

This interactive, virtual workshop breaks down the principles of performance improvement into ten simple steps. The Performance Improvement Workshops will introduce and detail concepts of performance improvement, which can then be adapted and applied to healthcare organizations around the world. Attendees can expect to gain a thorough understanding of: The basics of performance improvement How to use the tools available to lead projects across multiple settings, and How to collect, measure, and evaluate data to inform meaningful adjustments. The Workshop will welcome attendees from around the world to learn from expert panel discussions and participate in hands-on live workshops. The 5-hour Performance Improvement workshop will offer 4.5 hours of continuing education (CE) credit for physicians (CME), nurses (CNE), pharmacists (CPE), healthcare executives (ACHE), and certified professionals in patient safety (CPPS). Register

This interactive, virtual workshop breaks down the principles of performance improvement into ten simple steps. The Performance Improvement Workshops will introduce and detail concepts of performance improvement, which can then be adapted and applied to healthcare organizations around the world. Attendees can expect to gain a thorough understanding of: The basics of performance improvement How to use the tools available to lead projects across multiple settings, and How to collect, measure, and evaluate data to inform meaningful adjustments. The Workshop will welcome attendees from around the world to learn from expert panel discussions and participate in hands-on live workshops. The 5-hour Performance Improvement workshop will offer 4.5 hours of continuing education (CE) credit for physicians (CME), nurses (CNE), pharmacists (CPE), healthcare executives (ACHE), and certified professionals in patient safety (CPPS). Register

We know that it is no longer enough just to have a good idea; just as important is the ability to work collaboratively with others, to navigate organisational politics and to work with relational dynamics to use that idea to create change. In the midst of a global pandemic, where new organisational arrangements have changed familiar lines of authority and where leadership takes place predominantly from behind a computer screen, opportunities for influencing can be fraught with dilemmas and frustrations as well as bringing opportunities for innovation and new ways of working. This programme from the King's Fund will enable you to work more effectively in the gap between your commitment and enthusiasm for change and the reality of making things happen within the constraints of your role and wider system priorities. Register

The uncertainty and anxiety that come with the experience of complexity can be overwhelming. It can be hard to think clearly and act wisely, and our wellbeing can easily suffer. The COVID-19 pandemic has made these experiences an everyday occurrence for many people, and the need for us to work clearly, wisely and healthily has never been more pressing. These Organisational Development workshops from the King's Fund will lift the lid on complexity. Together, you’ll explore how encouraging ourselves and others to understand and acknowledge the loss of control when faced with complexity can help us, our teams and our wider organisational systems survive and even thrive in conditions of uncertainty. The workshops will help you: make sense of the messy reality of complexity, accurately categorise different aspects of that reality and be able to choose appropriate, measured, responses understand your own preferences and strengths in relation to the complexity around you and develop strategies to stretch beyond them help yourself and others be their best during uncertain times. Join one or two sessions, or the whole series. Buy tickets

The uncertainty and anxiety that come with the experience of complexity can be overwhelming. It can be hard to think clearly and act wisely, and our wellbeing can easily suffer. The COVID-19 pandemic has made these experiences an everyday occurrence for many people, and the need for us to work clearly, wisely and healthily has never been more pressing. These Organisational Development workshops from the King's Fund will lift the lid on complexity. Together, you’ll explore how encouraging ourselves and others to understand and acknowledge the loss of control when faced with complexity can help us, our teams and our wider organisational systems survive and even thrive in conditions of uncertainty. The workshops will help you: make sense of the messy reality of complexity, accurately categorise different aspects of that reality and be able to choose appropriate, measured, responses understand your own preferences and strengths in relation to the complexity around you and develop strategies to stretch beyond them help yourself and others be their best during uncertain times. Join one or two sessions, or the whole series. Buy tickets