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Found 94 results
  1. Content Article
    Many people roll their eyes at me when I start talking about 'Joy in Work'. Yes, I get it, how can you have joy in work when it’s sometimes hard to even get through a shift without your stress levels going through the roof? The term Joy in Work has gained traction over recent years, However, if you don’t like the term (which many people in the UK don’t), think instead about it as a way of improving patient care and reducing the stress and frustrations which you and other members of your team encounter at work on a daily basis. Why is Joy in Work important? Research tells us
  2. Content Article
    Organisers of the HSJ Patient Safety Congress are pleased to confirm that three of the UK’s most influential figures in the field will be speaking at the event – which is taking place on 15-16 September in Manchester Central. The Congress is the only event of its kind which brings together stakeholders from across the health and care spectrum to debate the most critical patient safety issues, sharing practical solutions to enable progress, in line with the national Patient Safety Strategy. The 2-day annual meeting provides a welcome opportunity to demonstrate best practice, innovatio
  3. Content Article
    AAR is a deceptively simple process for learning from any every day or exceptional 'action', which takes the individual expectations and experiences of the same event to build a shared mental model of what happened and use this as the basis for learning and action planning. To be successful it is essential that AARs are led by a trained AAR 'Conductor' who uses a defined four-question process and a universal set of AAR 'ground rules' to create a safe learning environment. The other vital component, which is often missing, is the organisational context in which the AARs take place. This needs t
  4. Event
    This one day masterclass will focus on improving patient safety by motivating staff to change behaviour and affect organisational culture. It looks at effective ways to encourage health professionals to routinely embed high quality clinical evidence into their everyday work. It will explore the characteristics of relatively successful behaviour change interventions. Key Learning Objectives: Improve patient safety by motivating staff Explore the characteristics of successful behaviour change interventions Embed high quality clinical evidence into everyday work
  5. Event
    This one day masterclass will focus on improving patient safety by motivating staff to change behaviour and affect organisational culture. It looks at effective ways to encourage health professionals to routinely embed high quality clinical evidence into their everyday work. It will explore the characteristics of relatively successful behaviour change interventions. Key Learning Objectives: Improve patient safety by motivating staff Explore the characteristics of successful behaviour change interventions Embed high quality clinical evidence into everyday work
  6. Content Article
    As I write this, I am one of the lucky people who can stay at home today, coach NHS colleagues, notice a storm raging and write this blog. Yes, it’s 18 February 2022, the day when many records of wind speed are being broken and our services stand tall against the odds (again). So how are you as we continue our march into March? We have an overwhelming demand for services, but you are still the brilliant you. Here’s four things that may help you continue to stand tall: 1. Take a moment to reflect on your contributions The last 2 years have been tough, exhausting, but you have o
  7. Content Article
    During the Covid-19 pandemic, schools around the world were closed as part of infection control measures to try and stop the spread of the virus. Many schools and education systems adapted by moving to e-learning using distance learning platforms. The secondary impact of school closures on school healthcare But school closures had other effects, including disrupting school healthcare services. Around the world, lockdown measures disrupted preschool check-ups, vaccinations, screening programmes and health education activities in schools. This new mode of education also had a significan
  8. Content Article
    The word 'whistleblower' conjures up different emotional reactions in the minds of different people. Hero or villain? It probably depends on your perspective, which in turn may be shaped by your experience. In this article I hope to encourage reflection on terminology associated with the phenomenon of employer hostility towards healthcare staff who raise patient safety and related concerns while doing their job. Reprisals against healthcare staff who raise patient safety concerns Retaliation against whistleblowers is a problem in many industries. In this article I want to focus on hea
  9. Event
    This one day masterclass will focus on improving patient safety by motivating staff to change behaviour and affect organisational culture. It will look at effective ways to encourage health professionals to routinely embed high quality clinical evidence into their everyday work. It will explore the characteristics of relatively successful behaviour change interventions. The course is facilitated by Perbinder Grewal, a General & Vascular Surgeon. He is a human factors and patient safety trainer; leads on medical education both locally and nationally; is a Member of the Faculty of Surgi
  10. Event
    The Learning from Excellence (LfE) team bring you the 4th LfE Community Event. The theme for the event is “Being better, together”, reflecting on their aspiration to grow as individuals, and as part of a community, through focussing on what works. For this event, they are partnering with the Civility Saves Lives (CSL) team, who promote the importance of kindness and civility at work and seek to help us to address the times this is lacking in a thoughtful and compassionate way, through their Calling it out with Compassion programme. The 2021 event is planned to be on-line and will include
  11. News Article
    A letter signed by the Royal College of Nursing, UNISON and Royal College of Midwives have called for a higher pay rise for NHS staff. In their letter, they explain that currently, staff are experiencing high levels of exhaustion, and that a pay rise would help convince staff members to stay in their roles and raise morale after facing the challenges of the pandemic. According to the article, the Royal College of Nursing is calling for a 12.5% pay increase for NHS staff on Agenda for Change contracts. Read full story. Source: Royal College of Nursing, 29 June 2021
  12. Content Article
    This poster was created by the Royal Free Nursing team on the intensive care unit. It demonstrated how they reduced turnover of staff on the unit by implementing 'Joy in Work'.
  13. Community Post
    This year's theme for World Patient Safety Day (17 September) is Health Worker Safety: A Priority for Patient Safety. We know that staff safety is intrinsically linked to patient safety but we need your insight to help us understand what matters most when it comes to feeling safe at work. So we're asking you to tell us: What is most needed for health and care staff to feel physically or mentally safe at work? In this short video, Claire Cox (Patient Safety Learning's Associate Director of Patient Safety and a Nurse) shares her top three. What do
  14. Content Article
    The resources on this web page include past webinars on: What is appreciative inquiry? Appreciative conversations The 5D cycle SOAR analysis.
  15. Content Article
    The benefits of team events like briefs and huddles are documented. Briefs, or briefings, are planning events that occur before a case (for example, in the operating room), a shift, a procedure, a day in the clinic/office, or before an intervention. The brief allows the team leader to explain what is going to happen, cover pertinent contingencies, get input from each member of the team (including the patient), and ensure that each team member knows his or her roles and responsibilities. Huddles are team events for problem solving and updating the plan. Anyone can call for a huddle to deal
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