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Found 126 results
  1. News Article
    Not enough people know about the NHS 111 First A&E booking service as the messaging hasn't been strong enough, says Healthwatch England. The service can be used for patient who need urgent care but are not in an emergency situation, and patients can call 111 to "book" into urgent care. However, not enough people know about it, or what it's used for. “There’s a real gap in high quality communication to the public,” she said. “They [the NHS leadership] expect the public just to catch up with the changes they have made. 111 First [or] online booking services come along and we’re all supp
  2. News Article
    In a letter seen by The Independent to ambulance trust chief executives, union officials have warned the health of paramedics is being put at risk due to "unsustainable demand". Union bosses have also warned paramedics are being left in tears at the end of their 12 hour shifts and often working overtime in order to meet demand, warning this increased amount of pressure is taking its toll on the health of ambulance workers. “Ambulance workers have faced exceptional pressures over the past 17 months. It’s not surprising many have reached burnout. They cannot be left to just carry on d
  3. Content Article
    Data is included on: NHS 111 Ambulance response times Ambulance handover delays A&E waiting times Potentially preventable emergency admissions Hospital bed occupancy Violence in A&E Patients’ overall experience of NHS and social care services Mental health crisis care.
  4. News Article
    Maria Whale, 67, has died after waiting more than two hours for an ambulance after her husband dialled 999 when she began experiencing "severe abdominal" pain. Mr Whale has said the family have questioned whether she would have lived if the ambulance had arrived sooner, saying they had waited "four to five hours" for it to come. However, the Welsh ambulance service has said its records showed the call was placed at 02:10 BST before a paramedic arrived at 04:22 BST, with the ambulance following shortly thereafter at 04:35 BST - two hours and 25 minutes after the first call. "We are d
  5. News Article
    New data has revealed hundreds of paramedics experience physical assault and verbal abuse whilst serving the public. According to NHS, there has been a 32 per cent rise in assault against paramedics over the past 5 years, with more than 1,600 saying they had been threatened while on duty or feared for their own lives. Now, ambulance trusts are aiming to fit paramedics with body cameras while the West Midlands have CCTV inside their ambulances. "After years of lobbying, the legislation is now in place to ensure that the worst offenders are severely and appropriately dealt with. The p
  6. Event
    until
    What is next for urgent and emergency care across the country? With the COVID-19 pandemic transforming service delivery and reshaping what was once thought possible, the next challenge is to consider the state of urgent and emergency care services as another difficult winter approaches. Despite moves away from hospital-based care towards alternative solutions, urgent and emergency care is still under great pressure. Join this King's Fund event to hear about the latest debates and solutions to a very challenging issue: trying to ease the pressure on urgent and emergency care delivery.
  7. News Article
    NHS bosses have warned as Covid-19 infections rise, the demand for A&E ha surged, colliding with holiday season. According to reports, hospitals are being told to brace themselves as admissions to hospital for patients with Covid have risen by more than 30 per cent over the past week. Newcastle upon Tyne Hospitals, chief executive Dame Jackie Daniel has said, “We are going through the ‘perfect storm’ of high numbers of Covid patients in hospital, high Covid infections in the community, which is affecting staff and our families, unprecedented levels of urgent and emergency demand
  8. News Article
    Some people calling 999 are having to wait up to 10 minutes before their call is answered. Staff have warned patients may be coming to harm, and may be even dying as a result of the delays and with paramedics also reporting it's taking as long as 24 hours for some ambulances to reach patients. One paramedic has told The Independent, “We are stacking over 500 jobs, with patients waiting hours for an ambulance response. That includes elderly vulnerable people who have fallen but only merit a category three, so their calls are routinely pushed further and further down the queue. In the last
  9. News Article
    The London Ambulance service declared a 'business continuity incident' on Monday after a surge in 999 calls. Paramedics were told the ambulance service was under extreme demand after the calls threatened to overwhelm the service. The announcement was made after more than 400 calls were made in a single hour during Monday afternoon. “Yesterday we saw high levels of demand for our services and used tested processes to care for our patients – this allowed some people with the least urgent care needs to be treated through alternative routes" said a London Ambulance Service spokesperson
  10. Community Post
    About 1000 angry nurses and doctors have rallied outside Perth Children’s Hospital in Australia following the death of seven-year-old Aishwarya Aswath, demanding vital improvements to the state’s struggling health system. The Australian Nurses Federation was joined by the Australian Medical Association for the rally, with staff from hospitals across Perth attending. Many people held signs that read “We care about Aishwarya”, “Listen to frontline staff”, “Report the executive — not us” and “Please don’t throw me under the bus”. Aishwarya developed a fever on Good Friday and was taken
  11. News Article
    Hospital waiting lists across the country could hit 13 million in the months to come. Reports have found Manchester Hospitals are having to provide extra beds for critical care patients as the number of people coming in has surged. Hospitals are struggling to cope due to increase in patients attending hospitals in the city a reports the Manchester Evening News. The “number of people attending emergency departments across Greater Manchester has seen a significant increase in recent weeks” and that assistance from hospitals in other parts of the country was “part of our usual proc
  12. News Article
    999 calls soar as patients experience record waiting times in the back of ambulances. The Independent has seen a leaked brief from the West Midlands Ambulance Service and has found patients have been waiting for hours outside hospitals, meaning ambulances could not respond to any emergency 999 calls. Ambulance staff have also faced hours of delays resulting in at least four hours or more at the end of their 12 hour shift. The briefing in June said "“This current situation is unacceptable and leads to fatigue, poor morale, has impacts on patient safety and potentially non-comp
  13. News Article
    Staff at Manchester's Royal Infirmary have said they are facing mounting pressures amid staff shortages and increasingly long waiting lists in A&E. Doctors and nurses have said they were told a 'major incident' was declared, however, it was then reduced to an internal incident in an attempt to avoid 'bad press'. A clinician has said A&E patients are now regularly waiting over 8 to 10 hours overnight due to an increasing influx of patients and a surge in children attending A&E. Read full story. Source: The Independent, 26 June 2021
  14. News Article
    It has been reported Accident and Emergency are seeing record numbers of young children being brought in with mild winter viruses, overwhelming the department. Experts have said it is unlikely to be serious and that people should seek to speak with their GP, pharmacist or NHS 111 as the first port of call, but that A&E is an option if parents are worried it could be an emergency. It has emerged that most of the children are under the age of five and it may be that as lockdown has been easing and people are mixing, winter viruses are reappearing. Read full story. Sour
  15. News Article
    Barnsley Hospital declares 'black alert' as their A&E becomes overwhelmed with patients. The hospital has seen more than 300 patients in one day, putting pressure on staff to free up beds. It has been understood that the surge in numbers is due to other illnesses and not Covid-19 related. Read full story. Source: The Independent, 22 June 2021
  16. News Article
    Hospitals around the UK are facing record numbers of patients coming into A&E, overwhelming the service. New records have been set, surpassing that of the worst days in the winter of 2019. Concerns over patient safety have been raised amid fears lives may be lost. It has been revealed by doctors working in A&E that patients are waiting to be seen as long as nine hours and the increased influx of people needing urgent treatment is putting more pressure on hospital beds. There are also reports of growing levels of violence towards medical staff from frustrated public. Dr Adri
  17. News Article
    NHS England is pushing ahead with plans to replace the NHS’s four-hour emergency target with a new set of 10 metrics, it has announced today. The announcement follows a consultation launched in December on its latest proposals, although any final plans will still require government signoff (see box below for the 10 new metrics). NHSE/I said in a press release: “In an NHS consultation four out of five respondents said they would welcome a bundle of measures. The specific proposals were endorsed by two thirds, 67%, of respondents and opposed by just 13%.” However, NHSE/I said in a
  18. News Article
    Research has found that people who go to A&E following self-harm receive varying quality of care and this has a significant impact on what they experience subsequently. The study in BMJ Open, which was codesigned and co-authored with people who have lived experience of self-harm and mental health services, found negative experiences were common, and revealed stigmatising comments about injuries from some hospital staff. Some participants reported being refused medical care or an anaesthetic because they had harmed themselves. This had a direct impact on their risk of repeat self-harm
  19. News Article
    Tens of thousands of people with dementia are taken to hospital each year for emergency admission because inadequate social care has left them unprotected from infections, falls and dehydration, an investigation has found. There has been a 27% increase over a four-year period in avoidable illnesses and injuries caused by failures in care for those living with dementia, according to the Alzheimer’s Society. “This news comes just under a week after the Queen’s speech frustratingly made only a brief mention of the prime minister’s promise nearly two years ago to deliver a clear plan for
  20. News Article
    Ambulance crews will start using iPads to send photographs of accident and stroke victims to specialist hospital doctors so that they can make rapid diagnoses and save some patients a trip to A&E. NHS England is giving 30,000 iPads to regional ambulance services to help paramedics decide what care to give and whether to take someone to hospital or treat them at the scene. The tablet computers will be a vital link between ambulance crews and hospital consultants, whose digital interaction will make treatment faster and better, NHS England said. For example, the devices will l
  21. News Article
    Major change is required if Northern Ireland's emergency departments are to avoid another "exceptionally difficult" winter, a senior consultant has warned. Dr Brendan Lavery, who works for the Western Health Trust, said "standing still is not an option". He described the system as currently operating on a "knife edge". The Department of Health said it was "a very challenging time" for staff "with COVID-19 restrictions impacting on an already fragile system". Speaking to BBC News NI, Dr Lavery likened the situation to "Groundhog Day" with decade-long problems like capacity and st
  22. News Article
    The NHS should pause the planned roll out of bookable A&E slots until a robust evaluation of the new system has been undertaken, the Royal College of Emergency Medicine president has told HSJ. The proposals were set out in NHS England’s 2021-22 planning guidance last month. The guidance say local systems should “promote the use of NHS 111 as a primary route into all urgent care services”. It instructs local systems to “maximise the use of booked time slots in A&E with an expectation that at least 70% of all patients referred to an emergency department by NHS 111 receive a boo
  23. News Article
    Emergency clinicians have raised concerns and called for central guidance for dealing with a rush of unnecessary A&E attendances triggered by health anxiety over the Oxford covid vaccine’s safety. HSJ has heard from numerous emergency clinicians who reported an increasing number of attendances from people with very mild symptoms, such as headaches, but who were concerned they might be having a potentially serious reaction to the Oxford-AstraZeneca jab. The reports have come from London, the Midlands, the South, the North West and the East of England. Some expressed concerns about
  24. News Article
    Some hospitals are using an out of date triaging tool for emergency patients suffering from sepsis that could leave them at risk of harm. A warning has been issued to NHS trusts to make sure their triage tools are up to date with the latest advice after several reported incidents in accident and emergency departments. The Royal College of Emergency Medicine flagged the risk to NHS England in a letter seen by The Independent warning patients could come to harm if action wasn’t taken. NHS England and NHS Digital has issued an alert to hospital chief executives warning of a potenti
  25. News Article
    A young NHS patient suffering a sickle cell crisis called 999 from his hospital bed to request oxygen, an inquest into his death was told. Evan Nathan Smith, 21, died on 25 April 2019 at North Middlesex Hospital, in Edmonton, north London, after suffering from sepsis following a procedure to remove a gallbladder stent. The inquest heard Smith told his family he called the London Ambulance Service because he thought it was the only way to get the help he needed. Nursing staff told Smith he did not need oxygen when he requested it in the early hours of 23 April, despite a doctor t
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