NHS - Experience of care: Creative Coproduction using Whose Shoes? (10 November 2021)

Summary

In this webinar recording, Gill Phillips, founder of the Whose Shoes? approach to co-production, talks about:

• Building the future using virtual Whose Shoes?
• The power of poems, with some thought-provoking and entertaining examples and crowdsourced audio
• Bridging the gaps between what services provide and what people actually want
• Health inequalities and talking to people to understand and address the real issues
• People disproportionately affected by the pandemic and live crowdsourcing of 'micro first steps support'
• Using common purpose to smash the rules, where necessary
• Unhelpful NHS language

Whose Shoes? is being used as a quality improvement approach in over 80 NHS trusts and many other organisations.