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NHS COVID-19 live impact assessment tool launched

Draper & Dash, a leading predictive patient flow provider, has launched a COVID-19 live hospital planning and demand impact assessment tool.

The company said it has been working around the clock to deliver its vital tool to support impact assessment. It allows trusts to view and analyse national Hospital Episode Statistics (HES) data, alongside a number of live data sources on COVID-19 cases by the minute, as they emerge across the globe.

The system models the impact of increased volume and complexity at a local and system level, providing visibility of ICU, theatres, and overall bed impact, and connects this live information to each trust’s clinical workforce. The tool shows immediate impacts on beds and staff under a range of selected scenarios.

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Source: Health Tech Newspaper, 18 March 2020

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NHS COVID-19 jab letters 'confusing over-80s'

People waiting to receive the COVID-19 vaccine say they are confused by NHS letters inviting them to travel to centres miles away from their homes.

The first 130,000 letters have been sent to people aged 80 or older who live about 30 to 45 minutes' drive away from one of seven new regional centres.

But patients, many of whom are shielding, questioned why they had to travel so far in a pandemic.

Local jabs are available to people if they wait, the NHS said.

The seven centres include Ashton Gate in Bristol, Epsom racecourse in Surrey, London's Nightingale hospital, Newcastle's Centre for Life, the Manchester Tennis and Football Centre, Robertson House in Stevenage and Birmingham's Millennium Point.

Mary McGarry from Leamington Spa in Warwickshire told BBC News that her letter points to an NHS online booking page which suggests she would have to take her husband, who has cancer and a lung disease, 20 miles to Birmingham.

"We're very reluctant to go into Birmingham city centre," she said.

"If we can't get somebody to take us, we'd have to go on the train but we're shielding because my husband's got poor health.... we want to know why we've got to travel that far?"

People will not miss out on their vaccination if they do not use the letters to make an appointment at one of the centres, the NHS said.

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Source: BBC News, 11 January 2021

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NHS could face drug shortages within weeks, medicine manufacturers warn

The NHS faces drug shortages within weeks if the US and Iran do not strike a deal to end the conflict in the Middle East, drug makers have warned.

Paracetamol, antibiotics, stroke prevention medicines and even some cancer drugs, which represent 85% of all NHS prescriptions, may be in short supply as early as June, according to Medicines UK.

The company told The Telegraph it was “increasingly concerned that some chemicals and solvents used to manufacture active pharmaceutical ingredients are now in very short supply”.

Medicines that contain paracetamol and aspirin are thought to be the most at risk because they are manufactured using by-products from the petrochemical industry, which has been affected by Tehran’s blockade of the Strait of Hormuz.

The shortages may make it harder to fulfil patients’ prescriptions or make it more expensive for health services to source the medicines, the regulator warned.

Richard Sullivan, professor of cancer and global health at King’s College London, warned there was a shortage of cancer drugs. He told The British Medical Journal that “disruption in supply chains for cancer drugs and consumables for robotic surgery, which uses up an awful lot of equipment every time you operate on somebody”.

Dr Leyla Hannbeck, CEO of the Independent Pharmacies Association, explained that a significant proportion of pharmaceuticals rely on petroleum-derived inputs, which are used in many common medicines, from antibiotics to pain relief and chronic disease treatments.

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Source: The Independent, 16 April 2026

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NHS could face biggest maternity scandal ever as Nottingham probe expected to exceed 1,500 cases

The NHS could be facing its largest maternity scandal to date as the review into services in Nottingham is now expected to exceed 1,500 cases, The Independent has learned.

The probe began in 2021 after this newspaper revealed dozens of babies had died or been left with serious injuries or brain damage as a result of care at NUH, which runs Nottingham’s City Hospital and Queen’s Medical Centre (QMC).

But the scope of the investigation has more than doubled, with Nottingham University Hospitals NHS Trust sending more than 1,000 letters to families to contact the independent inquiry, after 700 families previously came forward with their concerns.

Of these, the number of families expected to be covered by the probe is more than 1,500 – surpassing the 1,486 examined during the UK’s current largest maternity scandal in Shrewsbury.

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Source: The Independent, 30 November 2022

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NHS corridor care now year-round crisis in England, experts say

Corridor care in the NHS is now a year-round crisis, experts have warned, as analysis showed nearly 3 million patients attended A&E over the first two months of the summer.

The latest NHS figures in England, analysed by the Liberal Democrats, show that since 2015 the number of people going to A&E in June and July has increased 15% to 2.9 million – the highest level recorded over the past decade.

Whereas 12-hour trolley waits were almost nonexistent a decade ago, with just 47 recorded throughout June and July in 2015, in June 2025 38,683 patients, 7.2% of all those attending A&E, had to wait 12 hours or more to be admitted. In all, 74,150 patients – 1,216 a day – waited at least 12 hours during June and July this year.

Some hospitals reported even higher proportions of patients facing long waits. More than a quarter of patients at five NHS trusts had to wait at least 12 hours to be admitted during June and July.

Helen Morgan, the Lib Dem health and social care spokesperson, said the figures showed the NHS was entering a state of “permacrisis”.

“What was once a winter crisis has become a year-round disaster, with the health service buckling under pressure all year round,” she said.

“Every day people are put at risk by long, deadly waits with families watching helplessly as loved ones are left in agony on trolleys in A&E corridors.”

Patricia Marquis, the executive director for England at the Royal College of Nursing, said: “An explosion in 12-hour waits is the clearest indicator that corridor care is now a year-round crisis. There has been no respite for understaffed nursing teams during a record summer and they will now be worried about what the coming winter has in store.

“Ministers need to act with urgency before the cold weather arrives and stop patients being placed in corridors, cupboards, waiting rooms and any space hospitals can spare. It is utterly undignified and will never be a safe standard of care.”

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Source: The Guardian, 1 September 2025

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NHS corridor care is ‘torture’ leading to patient deaths and staff nightmares

Corridor care is “a type of torture” that is leading to patients dying and causing NHS staff to have nightmares, the UK’s nurses union has warned.

In one case, an elderly patient choked to death in a corridor, unseen by staff, according to a new dossier of evidence highlighting the problem published by the Royal College of Nursing (RCN).

Demand for care is so intense that hospitals are having to turn dining rooms, staff kitchens and rooms for viewing deceased people into overspill care areas, the RCN reveals.

Wes Streeting, the health secretary, has pledged to end the use of corridor care in England by 2029, if not sooner. However, NHS staff groups are sceptical that he can fulfil that promise, given that many hospitals are overloaded so often, and not just during the winter.

The RCN’s dossier is based on testimony from 436 nurses around the UK between 2 and 9 January. One, in the south of England, was “having nightmares” after a patient died in a departure lounge that had been turned into a makeshift ward.

Another, in Yorkshire, relayed how a terminally ill patient had spent a week in an overflow area before being moved to a side room, where they died. “I won’t ever forget that,” the nurse said. A third, in the north-west of England, said it had become “routine” for 26 patients to be stuck in a corridor awaiting a bed, even though their hospital said no more than six should be left there.

Prof Nicola Ranger, the RCN’s general secretary, said: “This testimony from nursing staff reveals once again the devastating human consequences of corridor care, with patients forced to endure conditions which have no place in our NHS.”

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Source: The Guardian, 15 January 2026

Further reading on the hub:

In a series of blogs on the hub, we have been highlighting some of the key patient safety issues surrounding corridor care.

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NHS coronavirus tracing app ‘will have unintended consequences’, senior official says

An NHS app that aims to track the spread of coronavirus is being rolled out for the first time, as part of a trial on the Isle of Wight.

Council and healthcare workers will be the first to try the contact-tracing app, with the rest of the island able to download it from Thursday. The app aims to quickly trace recent contacts of anyone who tests positive for the virus.

However, the new NHS coronavirus app will have “unintended consequences”, according to the head of the unit developing it.

Officials do not know “exactly how it will work”, Matthew Gould, chief executive of NHSX, told a parliamentary committee. “There will be unintended consequences, there will for sure be some things we have to evolve,” he said.

Privacy campaigners have raised concern over the potential for “mission creep” with the data that will be gathered on people’s movements and contact with others.

The Health Service Journal reported that it has not yet passed tests on cyber security, performance and clinical safety needed to be included in the NHS app library.

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Source: The Independent, 4 May 2020

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NHS contact-tracing app originally set for May launch is now planned 'for winter'

The NHS contact-tracing app will not be ready before winter, a health minister has said, despite initially being promised in mid-May.

Lord Bethell said the Department of Health was "seeking to get something going for the winter". But, he told a committee of MPs, the app wasn't "the priority at the moment".

Lord Bethell confirmed the government still planned to introduce a contact-tracing app, describing it as "a really important option for the future".

The app has been the subject of a trial on the Isle of Wight, where the Department of Health says it has been downloaded by 54,000 people.

Lord Bethell said the trial had been a success, but admitted that one of its principal lessons had been that greater emphasis needed to be placed on manual contact tracing.

Asked why the app had taken so long to release, Lord Bethell told the Science and Technology Committee the Isle of Wight trial had shown that people "weren't frightened of it, as we were worried that they might be" - and had also provided "concrete examples" of successes in breaking transmission chains. But he admitted there had been "technical challenges", as well as an "ongoing battle" to persuade people the system was safe and privacy-protecting.

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Source: Sky News, 18 June 2020

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NHS consultants run private firms charging to cut waiting lists at their own hospitals

Some of the country’s most senior NHS clinicians are earning a lucrative sideline running private firms that offer to cut waiting lists at their own hospitals, the Observer can reveal.

Top consultants in Manchester, Sheffield and London are among directors of “insourcing” agencies that charge the health service to treat patients at weekends and evenings and have won millions of pounds of work.

Some hold leadership roles at NHS trusts that have awarded contracts to their own companies, raising concerns about potential conflicts of interest.

One deputy medical director jointly ran a firm that provided “insourcing” solutions to his own NHS trust before it was sold in a £13m deal last year. Other consultants have set up firms that they and their colleagues work shifts through themselves, often at rates above NHS price caps.

The Centre for Health and the Public Interest, an independent thinktank,  called for a ban on such arrangements. The General Medical Council said current conflict of interest policies did not always deliver “the transparency and assurance that patients rightly expect”.

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Source: The Guardian, 12 February 2023

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NHS consultant wins £90k after bosses ‘turned blind eye’ to 13-hour shifts

An NHS consultant has been awarded almost £90,000 in compensation after working “extremely long hours” at a mental health trust that she claimed was on its knees.

Dr Pippa Stallworthy, a consultant clinical psychologist, worked between 11 and 13 hours every day for eight months, which she described as “neither sustainable nor safe”, before her resignation in November 2019.

From 2009 she had been the clinical lead for the Traumatic Stress Service at South West London & St George’s Mental Health NHS Trust, which assessed and treated vulnerable patients with complex post-traumatic stress disorder arising from a traumatic event in adulthood.

An employment tribunal was told that referrals to the unit increased by about 35% in early 2019, putting the small team under strain.

Stallworthy felt “totally unsupported” by bosses after requesting more help and resigned after numerous warnings that patients were at risk, the hearing in Croydon was told.

In her resignation letter, she said she had lost all “trust and confidence” in managers, accusing them of failing to address her safety concerns and “neglect” in making sure there were enough doctors.

“In my opinion the fact that both I and the service are on our knees is largely due to systematic management failure,” she wrote.

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Source: The Times, 18 September 2024

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NHS considers standardised national nursing uniform

The NHS is currently considering implementing standardised uniforms for nursing staff and other healthcare workers.

Staff working in clinical roles across the health service in England are now being asked to take part in a seven week consultation on the proposals.

With significant variation in the styles and colours used by each individual profession between different NHS trusts, the 2013 Francis Report recommended concluded that a standardised approach could improve patient safety.

The consultation document reveals that a blue “smart scrub tunic” was shown to be favoured by nurses in recent workshops, moving from pale blue for junior staff to dark blue for the most senior.

Other colours have been suggested for matrons, specialist nurses, advanced clinical practitioners and heads of nursing.

Ruth May, Chief Nursing Officer for England said: “Patients have told us that, for them, contact with several NHS professionals in a hospital setting can sometimes feel confusing, frequently due to not knowing who does which role."

“We want patients and the public to be able to easily identify which nursing, midwifery or care professional is providing their care. Keeping patients and staff safe is fundamental to this consultation so please have your say.”

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Source: Nursing Notes, 14 April 2021

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NHS confirms patient data stolen in cyber attack

NHS England has confirmed its patient data managed by blood test management organisation Synnovis was stolen in a ransomware attack on 3 June.

Qilin, a Russian cyber-criminal group, shared almost 400GB of private information on their darknet site on Thursday night, something they threatened to do in order to extort money from Synnovis.

In a statement, NHS England said there is "no evidence" that test results have been published, but that "investigations are ongoing".

More than 3,000 hospital and GP appointments were disrupted by the attack.

"Patients should continue to attend their appointments unless they have been told otherwise and should access urgent care as they usually would," NHS England said.

A sample of the stolen data seen by the BBC includes patient names, dates of birth, NHS numbers and descriptions of blood tests, something cyber security expert Ciaran Martin told the BBC was "one of the most significant and harmful cyber attacks ever in the UK."

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Source: BBC News, 24 June 2024

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NHS computer issues linked to patient harm

IT system failures have been linked to the deaths of three patients and more than 100 instances of serious harm at NHS hospital trusts in England, BBC News has found.

A Freedom of Information request also found 200,000 medical letters had gone unsent due to widespread problems with NHS computer systems.

Nearly half of hospital trusts with electronic patient systems reported issues that could affect patients. NHS England says it has invested £900m over the past two years to help introduce new and improved systems. Some hospital trusts have spent hundreds of millions of pounds on new electronic patient record (EPR) systems, but BBC News has discovered many are experiencing major problems with how they work.

Quoted in this article, Clive Flashman, Chief Digital Officer of Patient Safety Learning, said, “If you look at the sorts of serious issues that are coming out around the country where patients are being harmed, in some cases dying, as a result of these systems not working properly, I would imagine there are tens of thousands of these that are happening that probably never get discussed”.

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Source: BBC News, 30 May 2024

Read more about Patient Safety Learning's reflections on these issues and the importance of patient safety being at the heart of the development and implementation of EPRs here.

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NHS compensation payouts have doubled in six years, figures show

NHS Payouts linked to medication blunders have doubled in six years, fuelling record spending, official figures show.

The NHS figures show that in 2019/20, the health service spent £24.3 million on negligence claims relating to medication errors - up from £12.8 million in 2013/14. The statistics show that in the past 15 years, almost £220 million has been spent on claims relating to the blunders.

Previous research has suggested that medication errors may be killing up to 22,000 patients in England every year. Errors occur when patients are given the wrong drugs, doses which are too high or low, or medicines which cause dangerous reactions.

In some cases, patients have been given medication which was intended for another person entirely, sometimes with fatal consequences. Other studies suggest that 1 in 12 prescriptions dispensed by the NHS involve a mistake in medication, dose or length of course. 

In some cases, patients have died after being given a dose of morphine ten times that which should have been administered, with other fatalities involving fatal reactions. Confusion often occurs when drugs are not labelled clearly, or when packaging of different medications looks similar.

Jeremy Hunt, now chairman of the Commons Health and Social Care Committee, said the NHS needed to make far more progress preventing harms, instead of seeing an ever increasing negligence bill.

He said: “It is nothing short of immoral that we often spend more cleaning up the mess of numerous tragedies in the courts, than we actually do on the doctors and nurses who could prevent them."

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Source: The Telegraph, 3 October 2020

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NHS community diagnostic centres speeding up access to tests, survey finds

Patients are having important tests such as X-rays and scans more quickly thanks to the NHS’s rollout of a network of community diagnostic centres (CDCs), the health service’s patient champion has found.

The 160 CDCs now in operation across England have been opened over recent years to help patients get tested and diagnosed faster than by going to their GP or local hospital.

Louise Ansari, the chief executive of Healthwatch England, which surveyed patients’ experiences of using a CDC, said: “Our research shows that patients have had positive experiences of using community diagnostic centres, with timely, more personal and convenient care. Most of them received quicker tests and so had clarity on their diagnosis sooner.”

The survey found that most people appreciated the speed with which they were seen, the locations that are easy to reach and the service they received, and 87% said they had a positive experience.

Dr Bernie Croal, the president of the Royal College of Pathologists, said CDCs could save lives. He said they brought “real benefits to patients with quicker, easier access through a one-stop shop, leading to earlier diagnoses, better outcomes and lives saved”.

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Source: The Guardian, 28 August 2024

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NHS commits to ending deadly delays in Parkinson medication

The NHS has committed to ending deadly delays in giving “time critical” medication to Parkinson’s patients in hospital, The Telegraph can reveal.

The health service announced a three-year “medicines safety improvement programme” to improve how prescribed drugs for hospital inpatients with conditions such as Parkinson’s disease and epilepsy are managed.

It comes after The Telegraph exposed that tens of thousands of patients with Parkinson’s were being put at risk of “irreversible harm” because NHS staff were not giving them critical medication on time.

Prof Sir Stephen Powis, the national medical director of NHS England, has intervened and the health service will incorporate the issue into its patient safety strategy, in a move backed across the sector.

“People who need time critical medicines should be able to receive them on time and safely when in hospital,” Sir Stephen said.

“We have included time critical medicines as part of the national patient safety strategy and we are very committed to this work.”

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Source: The Telegraph, 15 September 2024

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NHS commandeers private hospitals in attempt to recover cancer surgery

‘Surge’ clauses allowing the NHS to again take over private hospitals — as it did in the spring — have been triggered in some areas, HSJ has learned.

An email from NHS England to private hospitals in London, seen by HSJ, was sent last week, triggered a seven-day notice period under NHSE’ covid contracts with the providers.

The letter said the London region had requested the move after taking into account “critical care capacity, the doubling rate [and the] forecast acute admission rate related to local prevalence.”

The letter refers to the north central London health system, but HSJ understands similar arrangements have been triggered for north east London. The two areas have a combined population of 3.9m people and have been some of the hardest hit by covid admissions. The clause is also thought to have been triggered in other parts of south east England, but it is not known which ones.

The letter listed six hospitals, five owned by BMI Healthcare and one by Aspen Healthcare, which would, from Friday, commit “100 per cent” of their capacity to NHS use.

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Source: HSJ, 20 January 2021

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NHS clinic to offer depression magnet therapy

A therapy using magnets to treat severe depression is available on the NHS in the West for the first time.

Wellsprings clinic in Taunton can now deliver the repetitive Transcranial Magnetic Stimulation treatment (rTMS) to NHS patients through a referral.

During a session, a strong magnetic field is used to stimulate or inhibit different parts of the brain.

The National Institute for Health and Care Excellence (NICE) said it had "no major safety concerns" for the therapy.

Mark Rickman, 60, from Dartmoor deals with bipolar and depression and said rTMS has had a positive impact on him.

Mr Rickman previously tried Electroconvulsive Therapy (ECT), where electric shocks cause a brief surge of electrical activity in the brain, but said it was "debilitating" compared to rTMS.

NICE cleared rTMS for use in 2015, for people who had not responded well to antidepressants, and had "no major concerns" about the therapy.

The main side effects were said to be headaches, and patients at risk of seizures are screened.

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Source: BBC News, 18 May 2023

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NHS chiefs in Scotland discuss having a 2-tier health system

NHS leaders in Scotland have discussed abandoning the founding principles of the service by having the wealthy pay for treatment.

The discussion of a "two-tier" health service is mentioned in draft minutes of a meeting of NHS Scotland health board chief executives in September.

They also raise the possibility of curtailing some free prescriptions.

Scotland's Health Secretary Humza Yousaf insisted the NHS would stay publicly owned and publicly operated.

He added that health services "must always" be based on individual patient need and "any suggestion" that it should be about the ability to pay was "abhorrent".

The minutes of the meeting seen by BBC News highlight the degree of official concern about the sustainability of Scotland's NHS in its present form.

They include suggestions that hospitals should change their appetite for risk by aiming to send patients home more quickly, and pause the funding of some new drugs.

The group were advised that they had been given the "green light to present what boards feel reform may look like" and that "areas which were previously not viable options are now possibilities".

Describing a "billion pound hole" in the budget, the minutes warn that it "is not possible to continue to run the range of programmes" the NHS currently offers while remaining safe "and doing no harm." And they warn that: "Unscheduled care is going to fall over in the near term before planned care falls over."

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Source: BBC News, 21 November 2022

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NHS chiefs fear hospitals will not cope amid growing social care crisis

Eight in ten hospital chief executives fear their wards will be unable to cope within a year, amid a growing social care crisis. 

A damning report today says most of those running NHS trusts are worried about short staffing and a lack of investment in services to keep the elderly out of hospital. Six in ten trust chief executives and chairmen said a lack of doctors and nurses is endangering decent patient care, with almost 100,000 staff vacancies across the NHS. Eight in ten of those running hospitals said they feared they would not be able to cope with demand within the next 12 months.

The report by NHS Providers, which represents trusts, warned of deteriorating performance across hospitals, with key targets repeatedly missed.

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Source: The Telegraph, 8 October 2019

 

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NHS chiefs fear cyber attackers have accessed patient data

Criminals have issued ‘demands’ to an NHS IT supplier targeted by a cyber attack, leading health chiefs to fear they have accessed confidential patient data, HSJ has learned. 

IT firm Advanced was targeted last week. The company provides electronic patient records to several trusts and most NHS 111 providers.

Multiple government agencies – including the National Crime Agency and GCHQ – are now working to identify the extent of the damage caused by the attackers, while leaders of affected mental health trusts have warned of a “pretty desperate” situation as staff are unable to access vital patient records. 

In a statement issued last night, Advanced said: “With respect to potentially impacted data, our investigation is under way, and when we have more information about potential data access or exfiltration, we will update customers as appropriate.”

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Source HSJ, 11 August 2022

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NHS chiefs fear collision course with ministers over Covid backlog

Hospital bosses are bracing themselves for a clash with ministers over how quickly they can clear the backlog of NHS care that built up during the pandemic.

They are warning that it will take “years” to treat all those whose care was cancelled because Covid disrupted so many hospital services, particularly surgery and diagnostic tests.

Staff shortages, exhaustion among frontline personnel after tackling the pandemic and their need to have a break mean that progress will be slower than the government expects, NHS trust chiefs say.

“We can’t say with certainty how long it will take to tackle the backlog of planned operations because we don’t really know how big that backlog will end up being,” said Chris Hopson, the chief executive of NHS Providers.

“The NHS will obviously go as fast as it can, as we always do. But it’s already apparent that clearing the entire backlog will take years rather than months.”

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Source: The Guardian, 18 March 2021

 

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NHS chiefs blame staff shortages for record 7.4m people on waiting lists in England

Health leaders have blamed staff shortages for waiting lists reaching another record high, with 7.4 million people in England waiting to start treatment as of the end of April.

One NHS leader said the figures showed that unsustainable “pressure continues to pile on an overstretched NHS”, and urged the government to speed up publication of its long-awaited workforce plan, which has been repeatedly postponed.

Waiting list figures in England have crept up again after showing signs of improvement in recent months, despite Rishi Sunak citing bringing numbers down as one of the government’s top five priorities for 2023.

Downing Street on Thursday insisted the NHS was “continuing to make progress to ensure patients are seen more quickly”, pointing to record numbers of doctors and nurses in the NHS.

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Source: The Guardian, 8 June 2023

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NHS chief admits hospital was not a safe environment for mothers and babies

A leaked message to NHS staff on Thursday revealed Nottingham University Hospitals Trust NHS chief Tracy Taylor, admitted that the maternity ward was not a safe environment for women and babies. 

In the message, it was revealed that 37 new members of staff have been hired in an attempt to help improve services.

She has said: “Improving our maternity services is one of our top priorities and we know how tirelessly colleagues in maternity are working to make those improvements".

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Source: The Independent, 2 July 2021

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NHS Cheshire and Merseyside wins gold award for “globally unique” digital waiting list tool

Cheshire and Merseyside won Gold in the ‘Supporting Elective Recovery Through Digital’ category, at the HSJ Digital Awards, alongside technology partner C2-Ai, after transforming how waiting lists are managed with the help of an AI-backed waiting list model.

The tool helps surgical teams identify previously hidden high-risk patients, and to make informed decisions on how, when and where to treat patients to achieve the best outcomes.

NHS England, who commissioned the project, reported that within six weeks patient waiting lists dropped by nearly 30%, as well as a 66% decrease in intensive care needs for high-risk patients, saved about 2,500 hospital bed-days across 20,000 patients, and cut emergency admissions to the waiting list by 8%.

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Source: NHS Cheshire and Merseyside, 3 July 2023

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