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CQC names best and worst for maternity experience

The trusts where maternity care has deteriorated the most according to patient surveys have been identified by the Care Quality Commission.

The regulator collected responses from 25,515 patients about their experiences of antenatal care, labour, birth and postnatal care across 121 trusts in February 2023. 

It then analysed where experiences of care were substantially better or worse overall when compared with survey results across all trusts in England.

Survey responses also painted a deteriorating picture of maternity care nationally, with answers to 11 questions showing a statistically significant downward trend compared to five years ago.

Five trusts were categorised as “worse than expected”, where patients’ experiences of using their services were substantially worse than the average.

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Source: HSJ, 12 February 2024

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