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New target for huge NHS App expansion in general practice

The vast majority of GP practices should allow patients to manage their care through the NHS App in less than a year, according to the primary care recovery plan published by government and NHS England today.  

The plan says patients at more than 90% of practices should be able to use the app to see their records, book appointments and order repeat prescriptions by March 2024. Currently, only around 20% of practices offer this, and data revealed recently by HSJ suggested use of the app is flatlining.

The plan says: “We want the public to have access to health information they can trust, find local services, and use the NHS App where this is their preference to see their medical records, order repeat prescriptions, manage routine appointments with their practice or local hospital and see messages from their practice.

“The NHS App ambitions are already a reality for people registered with around 20% of practices, so this plan focuses on how to increase that to over 90% by March 2024.”

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Source: HSJ, 9 May 2023

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