GPs facing torrent of abuse and violence as patient frustration boils over
According to reports, GPs and healthcare staff are receiving a torrent of abuse and threats of violence from patients, with some surgeries being sent hate mail, bomb threats and graffiti. This rise in abusive behaviour comes as GP's become overwhelmed with demand, often working many hours overtime with delays being able to get to appointments due to staff shortages.
Professor Martin Marshall, chair of the Royal College of General Practitioners, said: “It’s entirely unacceptable for anyone working in general practice to be at the receiving end of abuse of any kind, let alone the threat of physical violence. General practice has been open throughout the pandemic, and face-to-face appointments have been offered wherever safe and appropriate.
Source: The Independent, 23 August 2021