Ambulance service faced 'extreme pressure' on night wife called six times for dying husband
A 999 call handler incorrectly categorised a call made by the wife of a man who died from a heart attack, an inquest has heard. The Welsh Ambulance Service Trust (WAST) handler should have escalated the call for Robert Weekley, 75, who died in his flat in Barry, to the most urgent level of 'red', which requires an ambulance to be sent within eight minutes.
Instead they wrongly categorised it as the second-highest level, 'amber one', which has no set response time, an inquest into Mr Weekley's death at Pontypridd Coroners' Court was told.
Source: Wales Online, 3 May 2024