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Patients in England given more access to crucial health checks out of hours

Patients in England now have greater access to important tests such as MRI scans and endoscopies in the evenings and weekends, the government has said, after increasing the number of community diagnostic centres (CDCs) offering out of hours services.

There are 170 CDCs operating in England, which are often in shopping centres, football stadiums and on university campuses. Patients can access them through a referral from their GP or clinical teams at hospitals.

The government has revealed that 100 CDCs are open 12 hours a day, seven days a week – an increase of 37 CDCs with such opening hours compared with July 2024 – with the hope that the service will allow patients greater and speedier access to diagnosis.

The move to provide more convenient care is part of the government’s plan for change which, it says, aims to transform healthcare and make the NHS fit for the future, with an expansion of community-based services a key part of the approach.

Wes Streeting, the health secretary, said: “This government is determined to offer healthcare that fits around working people’s lives and not the other way around.

“From early morning MRI scans to late evening blood tests, we’re meeting patients where they need it most by extending the operating hours for community diagnostic centres and putting patients first.”

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Source: The Guardian, 18 August 2025

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Campaigners against care failings at three trusts will help scope national investigation

Three large teaching trusts are highly likely to be included in a government-commissioned “investigation” of NHS maternity and neonatal care after those campaigning for improvements at the organisations were included in the group establishing its terms of reference.    

The government announced on Thursday that Baroness Valerie Amos will lead the previously announced “independent” probe into 10 services across the country.

The announcement said: “The 10 maternity and neonatal units will be decided by Baroness Amos and her team, alongside the terms of reference of the investigation.”

It added that these were “being developed with the families who have experiences of maternity and neonatal care, including those in Leeds, Sussex, Nottingham and more”.

Nottingham University Hospitals Trust, Leeds Teaching Hospitals Trust, and University Hospitals Sussex Foundation Trust have all been involved in recent maternity and neonatal scandals.

The Department of Health and Social Care said Baroness Amos was selected after bereaved families said they wanted someone with distance from the NHS to lead the probe. The investigation will make recommendations to improve care and safety by looking into systemic problems dating back over 15 years.

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Source: HSJ, 15 August 2025

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US health department reinstates task force on safer childhood vaccines

The U.S. Department of Health and Human Services (HHS) said on Thursday it is reinstating a federal task force for safer childhood vaccines after 27 years.

The original task force was created by Congress under the National Childhood Vaccine Injury Act of 1986 to improve the safety, quality and oversight of vaccines administered to American children. It was disbanded in 1998 and has been inactive ever since.

HHS said the task force will be led by Jay Bhattacharya, the National Institutes of Health director, and represented by senior leaders of the Food and Drug Administration and the Centers for Disease Control and Prevention.

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Source: Reuters, 14 August 2025

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Board director ‘talent pipeline’ needs ‘refreshing’, claims NHS England

NHS England is launching a recruitment campaign to attract trust and integrated care board non-executive directors (NEDs) in the face of an increasing number of retirements and resignations.

A tender notice published by NHS England says the service has “experienced difficulty in recruiting NEDs” and therefore needs to “refresh” its “talent pipeline”.

It adds this is particularly important as “a large number of NEDs are coming to the end of their terms of office”, while others are “stepping down” for other reasons.

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Source: Health Service Journal, 15 August 2025

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AI designs antibiotics for gonorrhoea and MRSA superbugs

Artificial intelligence has invented two new potential antibiotics that could kill drug-resistant gonorrhoea and MRSA, researchers have revealed.

The drugs were designed atom-by-atom by the AI and killed the superbugs in laboratory and animal tests. The two compounds still need years of refinement and clinical trials before they could be prescribed.

Researchers have previously used AI to trawl through thousands of known chemicals in an attempt to identify ones with potential to become new antibiotics. Now, the MIT team have gone one step further by using generative AI to design antibiotics in the first place for the sexually transmitted infection gonorrhoea and for potentially-deadly MRSA (methicillin-resistant Staphylococcus aureus).

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Source: BBC News, 14 August 2025

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Government works with TikTok to help safety for treatments abroad

Patients who use social media to help plan cosmetic procedures will now be able to access more reliable trustworthy information thanks to a landmark new initiative between the government and TikTok. 

More people are using social media apps like TikTok to research potentially risky operations - like hair transplants and dental work - abroad as they are often cheaper or more readily available than in the UK but are often presented with slick marketing campaigns that do not highlight the dangers of the surgery.  

To help keep these patients informed, TikTok and the government have partnered with medical influencers, like Midwife Marley and Doc Tally to create content to show the risks, help carry out thorough research and provides advice on how to make trips as safe as possible.

The Foreign Office will also provide more detailed travel advice for those seeking to travel abroad for ‘tweakments.’

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Source: Department of Health and Social Care, 15 August 2025

Related reading: Crackdown on unsafe cosmetic procedures to protect the public

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Girl left unwatched by agency worker at psychiatric unit was unlawfully killed, inquest finds

A vulnerable 14-year-old girl was unlawfully killed when an agency support worker failed to keep her under observation at a secure psychiatric unit, an inquest jury has concluded.

The worker, who used a false identity, left Ruth Szymankiewicz alone even though she had complex mental health issues and was judged to need constant watching because she was a suicide risk.

Ruth was able to slip back to her room and harmed herself at the privately run Huntercombe hospital near Maidenhead on 12 February 2022. She died two days later.

During the inquest it emerged that the worker, who went under the stolen identity Ebo Acheampong, had never worked at any hospital before the day he was put in charge of observing Ruth and did not receive an induction before his shift.

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Source: The Guardian, 14 August 2025

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Families fear maternity review 'doomed' to fail as chair named

The former diplomat Baroness Valerie Amos has been chosen to lead a rapid review into maternity care in England.

Announcing her appointment, Health Secretary Wes Streeting said that she had "an outstanding record of leadership and driving change" and would "uncover the truth".

But a leading group of families say the investigation is "doomed before it has started" due to the behaviour of NHS England and the Department of Health and Social Care. They're urging Mr Streeting to "get a grip".

There has been no announcement of which NHS Trusts will have their maternity services investigated as part of the review. The Health Secretary said up to 10 areas could be examined.

Mr Streeting announced his intention to conduct a review of maternity care in June and had hoped the work would be underway by now and completed by the end of December.

The health secretary said more work was needed on appointing the panel of experts who will support Baroness Amos, as well as on the terms of reference of the review.

Some families have contacted Mr Streeting in recent weeks expressing huge reservations about the people the Department of Health and Social Care (DHSC) had proposed to chair the review and sit on the expert panel.

"Wes Streeting instigated this investigation with all good intentions, but DHSC and NHS England have turned it into the same old, same old," said Emily Barley from the Maternity Safety Alliance, a group of parents whose children died due to poor maternity care.

"We now believe it will have the same effects as previous such national reviews and achieve nothing but further delay. Meanwhile, babies continue to be killed by NHS failings.

"We are also upset and angry at the way we have been treated as bereaved parents. We were promised that this investigation would be co-produced [with families], but instead we have been ignored, bulldozed and at times re-traumatised.

"While we do not criticise Baroness Amos personally, we believe this investigation is doomed before it has started. It is time for Mr Streeting to get a grip of his department.

"The only way to truly fix maternity care is through a statutory public inquiry and we hope that Mr Streeting will get on and order one now."

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Source: BBC News, 14 August 2025

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The three trusts failing in every aspect of care

NHS England has named the three trusts that it believes are in need of national intervention on all four major clinical performance areas.

NHSE has issued two lists of trusts that will receive national or regional performance management. One covers urgent and emergency care, and the other covers electives, cancer and diagnostics (ECD). Trusts on the second list can be included for poor performance in any one – or more – of these categories.

The 10 trusts to appear on both lists include three each from the North West and East of England regions. They are, respectively, Blackpool Teaching Hospitals Foundation Trust, Countess of Chester Hospital FT and Mid Cheshire Hospitals FT; and James Paget University Hospitals FT, Norfolk and Norwich University Hospitals FT, and The Queen Elizabeth Hospital King’s Lynn Foundation Trust. The last three are members of the same hospital group led by Norfolk and Norwich CEO Lesley Dwyer.

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Source: HSJ, 14 August 2025

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USA: ‘Distracting the public’: group of health professionals call for RFK Jr to be removed

A grassroots organization of health professionals has released a report outlining major health challenges in the US and calling for the removal of Robert F Kennedy Jr from the US Department of Health and Human Services (HHS).

The report from Defend Public Health, a new organization of about 3,000 health professionals and allies, is an attempt to get ahead of misinformation and lack of information from health officials.

In an effort to keep making progress in public health, Defend Public Health’s report was slated to coincide with that of the anticipated second US report to “make America healthy again” (Maha). The first Maha report was released in May, and a second report was expected this week – but amid turmoil at the health agencies, it has reportedly been delayed for several weeks.

“The Maha report is essentially a distraction from the real causes of poor health,” said Elizabeth Jacobs, professor emerita at the University of Arizona and a founding member of Defend Public Health.

“This administration does not want to address things like poverty and education and access to healthcare. Instead, they’re distracting the public with information on solutions to problems that don’t actually exist. When the foundation of your policy is not evidence-based, it will collapse.”

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Source: The Guardian, 13 August 2025

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NHSE admits service not on course to hit 2025-26 waiting list targets

NHS England’s elective chief has admitted the service is not on course to hit the main 2025-26 elective care targets and has “more to do” to bring performance “back in line”.

Mark Cubbon said progress to ensure 65% of elective patients are treated within 18 weeks and to reduce 52-week waiters to 1% of the overall waiting list had slowed in recent months. 

Speaking to HSJ exclusively ahead of today’s release of the official monthly statistics, he said: “We saw a very positive start to the year for RTT [referral to treatment pathway]. But while we are seeing encouraging progress in some providers with long waits, there is more to do to bring this position back in line.”

Mr Cubbon’s warning comes the day after two of the country’s leading think tanks accused ministers of using misleading indicators to suggest the NHS was recovering more strongly than it is. 

Mr Cubbon’s warning that the service was on course to miss the 2025-26 waiting list targets follows the news that four trusts have been moved into NHSE’s most challenged category for elective performance in an “exceptional” move outside the normal schedule, due to concerns among national leaders about their long waits, as revealed by HSJ  earlier in August.

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Source: HSJ, 14 August 2025

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AI could soon detect early voice box cancer from the sound of your voice

AI could soon be able to tell whether patients have cancer of the voice box using just a voice note, according to new research.

Scientists recorded the voices of men with and without abormalities in their vocal folds - which can be an early sign of laryngeal cancer - and found differences in vocal qualities including pitch, volume, and clarity. They now say AI could be used to detect these “vocal biomarkers”, leading to earlier, less invasive diagnosis.

Researchers at Oregon Health and Science University believe voice notes could now be used to train an AI tool that recognises vocal fold lesions.

Using 12,523 voice recordings from 306 participants across North America, they found distinctive vocal differences in men suffering from laryngeal cancer, men with vocal fold lesions, and men with healthy vocal folds. However, researchers said similar hallmark differences were not detected in women.

They are now hoping to collect more recordings of people with and without the distinctive vocal fold lesions to create a bigger dataset for tools to work from.

It comes after research from US-based Klick Labs, which created an AI model capable of distinguishing whether a person has Type 2 diabetes from six to 10 seconds of voice audio. The study involved analysing 18,000 recordings in order to identify acoustic features that differentiated non diabetics from diabetics and reported an 89 per cent accuracy rating for women and 86 per cent for men.

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Source: The Independent, 13 August 2025

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Ministers using ‘misleading indicator’ to champion waiting list reduction

The recent reduction in the waiting list repeatedly cited by ministers as evidence of the NHS’s recovery has given a “misleading” impression to the public about the service’s underlying performance, two leading think tanks have warned.

The warning follows health and social care secretary Wes Streeting announcing last month that the reduction in the elective waiting list by “more than 260,000 since we took office” was “not a coincidence”, but was because this government had got “our NHS moving in the right direction”.

However, a new report shared exclusively with HSJ  concludes recent waiting list reductions were mainly due to “unreported removals”. These removals are not explicitly reported in published data, so researchers have had to calculate them manually.

They include removals following list validation exercises, but also a range of other factors, such as the design of the data reporting methods and the nature of software management processes.

And when factoring in these removals, the report from Quality Watch, a joint funded-project between The Health Foundation and the Nuffield Trust, concludes the majority of the waiting list reduction was therefore not produced by increased clinical activity.

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Source: HSJ, 13 August 2025

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ADHD drugs have wider life benefits, study suggests

Drug treatment can help people newly diagnosed with ADHD (attention deficit hyperactivity disorder) to reduce their risk of substance misuse, suicidal behaviour, transport accidents and criminality, a study suggests.

These issues are linked to common ADHD symptoms such as acting impulsively and becoming easily distracted.

Some 5% of children and 2.5% of adults worldwide are thought to be affected by the disorder - and growing numbers are being diagnosed.

The findings, published in the BMJ, confirm the wider potential benefits of drug treatment and could help patients decide whether to start medication, the researchers say.

"Oftentimes there is no information on what the risks are if you don't treat ADHD," said Prof Samuele Cortese, study author and professor of child and adolescent psychiatry at University of Southampton.

"Now we have evidence they [drugs] can reduce these risks."

This could be explained by medication reducing impulsive behaviour and lack of concentration, which might reduce the risk of accidents while driving and reduce aggressive behaviour which could lead to criminality.

Accessing the right medication for ADHD in many countries is not easy, with some drugs in short supply. In the UK waiting times to see specialists after diagnosis in order to access drugs can be several years.

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Source: BBC News, 14 August 2025

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USA: Hospitals among top targets in $34M crypto ransomware spree

A ransomware group known as Embargo has extorted millions of dollars from victims in the USA, including hospitals, according to research from blockchain intelligence firm TRM Labs.

Embargo, which operates under a ransomware-as-a-service model, emerged in April 2024 and has since been tied to an estimated $34.2 million in cryptocurrency transactions. 

Most victims are in the healthcare, business services and manufacturing sectors, with some ransom demands reaching $1.3 million.

Notable US victims include American Associated Pharmacies, Memorial Hospital and Manor in Bainbridge, Ga., and Weiser Memorial Hospital in Weiser, Idaho. The group disproportionately targets US organisations, TRM Labs said, likely because they are seen as more able to pay large ransoms.

Healthcare organisations are particularly attractive targets because operational disruptions can affect patient care, according to TRM Labs.

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Source: Becker's Health IT, 11 August 2025

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Hackers breach cancer screening data of almost 500,000 women

Personal health data from more than 485,000 women has been stolen after hackers accessed the IT systems of a cervical cancer screening programme in the Netherlands. 

The incident occurred between 3 July and 6 July 2025 at the Eurofins Clinical Diagnostics NMDL laboratory in Rijswijk, which tests cervical smears and self-tests for the Dutch Population Survey (BDO).

Cyber criminals are believed to have accessed sensitive patient information including names, addresses, dates of birth, citizen service numbers, test results, and participants’ healthcare providers, according to a press release from the BDO.

Elza den Hertog, chair of the board of directors of BDO, said: “We are deeply shocked by this data breach, and we understand that participants who participated in population screening through us are also very shocked.”

She added: “Participating in the cervical cancer screening programme is already a stressful experience for many participants and now you’re being told that your personal data may have been leaked as well. 

“At BDO, we set high standards for due diligence and data security for participants in the screening programmes, and we always make agreements about this with the laboratories that perform the tests. 

“We deeply regret that this has now gone so wrong at one of the laboratories we work with.”

Commenting on the breach, Rik Ferguson, vice president of security intelligence at Forescout, said: “This breach is a clear example of a systemic blind spot. 

“Almost half a million highly sensitive medical records were exposed because they passed through a subcontracted lab where attackers found a way in. 

“The result is not just another breach statistic; it’s a demonstration of how quickly a single weak link can compromise an entire security chain.

“What happened here fits a much broader pattern. Healthcare has become a prime target because the data is priceless, the networks are complex, and the sector is under constant pressure to deliver more with less.”

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Source: Digital Health, 13 August 2025

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Thousands of men with prostate cancer facing unnecessary overtreatment, experts warn

Up to 5,000 men every year could be facing unnecessary overtreatment for prostate cancer due to ‘outdated’ guidelines, a charity has warned.

Overtreatment of the disease can lead to side effects such as erectile dysfunction or incontinence, according to Prostate Cancer UK.

Patients whose cancer is unlikely to progress may only need close monitoring. But experts say out-of-date guidance from the National Institute of Health and Care Excellence (Nice) has created a "wild west" of what is implemented in the NHS.

NICE guidance currently only advises active surveillance as the preferred approach for men who have the lowest-risk cancer. But these guidelines have not been updated since 2021, and the Prostate Cancer UK argues they do not take into account advances in testing and diagnosis.

Professor Vincent Gnanapragasam, professor of urology at the University of Cambridge, said: “Active surveillance is the best treatment option for men whose cancer is unlikely to progress or cause them problems in their lifetime.

“But NICE’s outdated guidelines have created a deeply concerning wild west on how surveillance is implemented by different health care teams. This inconsistency is resulting in a lack of confidence from patients in surveillance, who may instead opt to have treatment they may not have ever needed, risking harmful side effects.”

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Source: The Independent, 12 August 2025

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NHS announces big change to how expectant mothers access maternity care

Expectant mothers across England will now be able to directly book appointments with midwives, bypassing the need for an initial GP visit, in a move designed to alleviate pressure on family doctors.

NHS officials said the change aims to free up tens of thousands of GP appointments.

Historically, women would first consult their family doctor before being referred for maternity care.

While online self-referral options have been introduced by local health bodies in recent years, only half of expectant mothers have used these services directly.

This has led many to still attend what NHS leaders described as "unnecessary" GP appointments to access maternity care.

The new system allows women to self-refer to local maternity services "at the touch of a button" via nhs.uk.

Officials stressed that women can still see a GP if they would like to, adding that some with long-term health conditions will need to discuss changes to their care or treatment plans with a doctor.

NHS England said that it is estimated that the new service could lead to 180,000 fewer calls to GPs and up to 30,000 fewer general practice appointments each year.

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Source: The Independent, 12 August 2025

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NHS official admits ‘what we did wasn’t enough’ for 14-year-old who died under care of mental health hospital

A senior doctor has admitted that the NHS did not do enough for a 14-year-old who died under the care of a private hospital it sent her to and kept her in despite knowing it was understaffed daily, an inquest has heard.

The doctor, Dr Gillian Combe, has also warned that children’s mental health units across the country are struggling to staff their wards every day and that the NHS does not have the money to build its own wards.

Ruth Szymankiewicz died after self-harming while she was left alone at Huntercombe Hospital, also called Taplow Manor, near Maidenhead in Berkshire, despite requiring constant one-to-one observation, Buckinghamshire Coroner’s Court was told last week.

On Monday, Dr Combe, a clinical director for the Thames Valley provider collaborative, which is responsible for commissioning children’s inpatient mental health care for the area, gave evidence.

She told the jury there no other choice but to admit Ruth to Taplow Manor’s psychiatric intensive care unit (PICU) on 4 October 2021, despite a warning from her parents that this was not appropriate for her.

A month later, Dr Nishchint Warikoo Ruth psychiatrist at Taplow Manor, made a referral to the NHS asking for her to be moved to a different unit, as the PICU “environment wasn’t the best for [her]...but that there wasn’t any other suitable place”.

When asked about Ruth’s admission to the hospital, Dr Combe said: “We had concerns, I was in the [provider collaborative] we had the CQC, we were living and breathing trying to turn this hospital around but hospitals around the country were facing the same challenges…all the units were really struggling…it was a really stretched really difficult system.”

“We were really trying and I’m really sorry, what we did it wasn’t enough for Ruth but we were really trying so hard to come alongside as the NHS to help this hospital improve,” she said.

“We were in a situation where beds were closing across the country. We have seen mainly independent sector providers pull out across the country…there were really high level discussions we decided we would throw everything at Huntercombe Maidehead and we worked really hard.”

When asked if the provider collaborative was aware of the staffing issues at Taplow Manor, Dr Combes said: “Yes…absolutely they were struggling on a daily basis…there are training issues we don’t train enough nurses it difficult to recruit every day on my ward we’re struggling to staff up to the next day and this is happening all across the country. It is really tough all the time.”

She also revealed that the NHS had quality concerns over other PICUs across the country, and all were struggling with staffing.

Dr Combes admitted, “The NHS does not have the capital to build the hospitals for these young people that we desperately need. This is embedded in my lessons learned following the closure of the Huntercombe, it is a massive problem.”

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Source: The Independent, 12 August 2025

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Patients like a medic in a white coat, but often mistake female doctors for nurses

Patients see doctors in a white coat as professional and trustworthy but often mistake a female medic wearing one for a nurse or medical assistant, a study has found.

Female physicians are “unfairly judged based on appearance and attire, which affected patients’ perceptions of professionalism and competency”, according to a global review of the evidence around patients’ impressions of what doctors wear.

“Female physicians are often judged more on appearance than their male counterparts,” it said.

“The way female physicians dress significantly influences perceptions of competence and professionalism, highlighting the gendered expectations that patients hold.

“Even when male and female physicians wore identical attire, female physicians were still more likely to be misidentified as nurses or medical assistants.”

The researchers found that “gender-related perceptions of physician attire” existed across the 13 countries studied, including the US, India, Japan, China and Germany.

Such behaviour is so widespread that hospitals and other healthcare providers should try to reduce bias among patients and “foster equitable perceptions” of male and female medics, they add.

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Source: The Guardian, 12 August 2025

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Bristol surgeon struck off after leaving patients in agony following 'mesh' surgery

A surgeon who performed artificial mesh operations unnecessarily on more than 200 patients at two hospitals in Bristol has been struck off the medical register.  

Anthony Dixon was found to have left patients in agony following bowel surgery at the Southmead and Spire Hospitals. 

Mr Dixon denied the claims against him in two separate tribunals but the Medical Practitioners Tribunal Service hearing (MPTS) ordered his removal from the medical register. 

Allegations about his conduct first arose 8 years ago. 

He was one of the UK’s leading surgeons based at Southmead Hospital and Spire Hospital in Bristol where he’d pioneered the use of artificial mesh to treat prolapsed bowels. 

Over the two medical tribunals, it emerged that he had failed to gain informed consent to operate on five patients and acted dishonestly by fabricating patients’ records long after his involvement in their care. 

Three years ago a review by Southmead Hospital found more than 200 patients were operated on unnecessarily and dozens were left in agony. 

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Source: ITVX, 6 August 2025

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Not ‘built in a vacuum’: How Mount Sinai became the 1st to roll out a new Epic tool

In the US, Miami-based Mount Sinai Medical Center is among the first health systems to deploy a new AI-powered tool from Epic as the organisation looks to better serve its Spanish-speaking patient population.

The tool is a Spanish-language version of Epic’s Augmented Response Technology (ART), which uses generative AI to analyse messages sent through MyChart and draft suggested replies for providers to review, edit and send.

The rollout builds on Mount Sinai’s early adoption of the English-language version of ART in 2023, which was driven by a surge in patient portal messages during the COVID-19 pandemic. According to Tom Gillette, CIO at Mount Sinai Medical Center, message volume spiked fivefold during that time as patients increasingly turned to digital channels for advice, prescriptions and follow-ups.

“Layer on top of that, more than 60% of Miami-Dade County speaks Spanish, and about 30% of our patient population has indicated Spanish as their preferred language in Epic,” Mr. Gillette said in an interview with Becker’s. “So extending our ART experience into Spanish was a natural next step.”

Mount Sinai worked closely with Epic on the development and testing of the Spanish-language tool, beginning in December 2024. The effort included IT leaders, bilingual physicians and care teams.

“Our clinicians were intimately involved in shaping this,” Mr. Gillette said. “They helped ensure the messages not only translated correctly, but also made sense medically and aligned with our clinical voice.”

While the tool was technically straightforward to deploy, Mr. Gillette emphasised the importance of rigorous validation—particularly in ensuring that clinical responses in Spanish are not just grammatically correct, but clinically appropriate.

“Accuracy was critical,” he said. “We had to be sure the AI wasn’t missing anything or mistranslating medical concepts.”

Beyond translation, the project raised deeper questions about consistency in clinical communication. Mount Sinai’s team engaged in “prompt engineering” to define organisation-wide standards for AI-generated drafts.

“When a patient says, ‘I think I have a UTI,’ one doctor might say, ‘Come in and see me,’ another might suggest an e-visit, and another might just offer advice,” Mr. Gillette said. “So we had to ask: What’s the response we want to start with? What reflects our standard of care?”

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Source: Becker's Health IT, 8 August 2025

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NHSE launches programme to enable ‘patient power payments’

Work has begun to create a new national feedback system to support the government’s proposed “patient power payments”, which would see individual members of the public able to affect how much money providers and commissioners receive for treating them.

A government procurement notice  states a contract to “scope and design a future model and implementation roadmap for the system-wide collection, analysis, presentation and use of feedback from people receiving care across the NHS” will be awarded by early November 2025. 

The work will “contribute innovative thinking and delivery expertise” to a new national programme, entitled: “The Future of Patient Feedback – A Roadmap for Measurement, Insight and Improvement”.

The 10-Year Health Plan stated the government’s intention to “trial new patient power payments”. These would involve patients being contacted to ask “whether the full payment for the costs of their care should be released to the provider or whether a proportion should go instead to a regional improvement fund”.

The plan added: “We believe this will make providers pay much more attention to the experiences of their patients. These payments could be particularly powerful in clinical services which have failed to engage with and respond to patient concerns for too long.”

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Source: HSJ, 12 August 2025

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Knee implant used by NHS known for years to be faulty

A knee-replacement implant, used in thousands of UK operations, was known to have a concerning failure rate eight years before it was finally withdrawn, the BBC has discovered.

Patients have told File on 4 Investigates how they were left immobile or addicted to painkillers after receiving the NexGen knee implant, because it ended up slipping out of place. Hundreds of people have now had to undergo a second corrective operation.

Knee surgeons say the implant's US manufacturer, Zimmer Biomet, took too long to acknowledge there was a problem with one particular component.

Zimmer Biomet says patient safety is its "top priority" and that its products are approved in accordance with the relevant regulations.

Debbie Booker from Southampton had an operation to replace her left knee in 2016.

Although initially it appeared to have been successful, she started to experience severe pain a year later while on holiday in Majorca.

"I laid a bag of ice on my knee and for four days I had to do that every few hours because I was in agony," she says.

Debbie says the pain resulted from the knee implant slipping from the tibia and wearing away the bone.

Over the next few months she says she became reliant on prescription painkillers: "I was on fentanyl and morphine. It took me a long time to come off of the morphine because I was addicted."

Zimmer Biomet started marketing this modified version in 2012. It was cheaper than the earlier model, so it made financial sense for the NHS, according to Prof David Barrett, a knee specialist at Southampton University.

"[The NHS] were justified by saying, 'we have every reason to think it'll be fine,'" he says.

In the decade that followed, more than 10,000 patients were fitted with this version of the implant.

However, File on 4 Investigates has discovered that concerns were first flagged in 2014 by the National Joint Registry (NJR) which keeps a record of implant surgery across England, Wales and Northern Ireland.

At that point, there was insufficient data to draw any reliable conclusions, the NJR told us. It is not an easy task to isolate a specific component that is not working as it should, it added.

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Source: BBC News, 12 August 2025

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‘None of us feel safe’: attacks on A&E nurses double in six years as waits rise

Attacks on A&E nurses have almost doubled over the last six years, with incidents often involving patients frustrated at waiting so long for care.

Nurses have been punched, spat at, pinned up against a wall, had a gun pointed at them and been threatened with having acid thrown at them, according to the Royal College of Nursing (RCN).

NHS figures show that the number of incidents of violence against nurses in A&E units in hospitals in England rose from 2,122 in 2019 to 4,054 in 2024 – a 91% increase.

“Behind these shocking figures lies an ugly truth,” said Prof Nicola Ranger, the general secretary of the RCN, which obtained the data using freedom of information laws.

“Dedicated and hard-working nursing staff face rising violent attacks because of systemic failures that are no fault of their own. Every incident is unacceptable,” she said.

Rachelle McCarthy, a charge nurse in the east Midlands, said that in her A&E department “even patients you would expect to be placid are becoming irate because of just how long they have to wait”.

Once she was punched “square in the face” by “a drunk, 6ft 2in bloke”, she said.

In another incident a patient in the waiting room of the A&E where the senior sister Sarah Tappy works in east London punched her in the head, knocking her unconscious. “The violence is awful. And it’s just constant. Nurses. Doctors. Receptionists. None of us feel safe,” she said.

A senior A&E nurse in England’s south-west said she had seen violence against staff in her wards many times, including a patient “pinning a nurse up against a wall” and another colleague being punched by a patient “in the groin and stomach”.

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Source: The Guardian, 12 August 2025

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