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Claire Cox

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Everything posted by Claire Cox

  1. Content Article
    The successful NHS Productives series, from NHS Improvement, are about ‘the how not the what’ and use a learning by doing approach that builds knowledge and skills to support frontline teams to make real and lasting improvements for themselves.
  2. Content Article
    Suzette Woodward has been studying safety since the 1990s. In her commentary published in the Journal of Patient Safety and Risk Management, she describes three concepts: complex adaptive systems, three models of safety, and safety I and safety II.
  3. Content Article
    This leaflet, produced by the General Dental Council, explains: the role of the General Dental Council knowing what to expect at your visit what to do if you are unhappy with your experience.
  4. Content Article
    Established by Health Canada in 2003, the Canadian Patient Safety Institute (CPSI) works with governments, health organisations, leaders and healthcare providers to inspire extraordinary improvement in patient safety and quality. SHIFT to Safety is a major shift to empower staff with the tools and information they need to keep patients safe, at any level.
  5. Content Article
    This review by the Care Quality Commission included a sample of 74 investigation reports from 24 NHS acute hospital trusts, representing 15% of the 159 acute trusts in England.
  6. Content Article
    The Institute for Healthcare Improvement (IHI) has published a White paper: Framework on Improving Joy in Work and a series of related videos. Clinician burnout has been well-documented and is at record highs. The same issues that drive burnout also diminish joy in work for the healthcare workforce. Healthcare leaders need to understand what factors are diminishing joy in work, nurture their workforce, and address the issues that drive burnout and sap joy in work. The most joyful, productive, engaged staff feel both physically and psychologically safe, appreciate the meaning and purpose of their work, have some choice and control over their time, experience camaraderie with others at work, and perceive their work life to be fair and equitable.
  7. Content Article
    This is a summary of the Care Quality Commission (CQC) report into social care in the UK. This report is written to target all audiences.
  8. Content Article
    Speaking at The Kings Fund breakfast event on 23 February 2016, Don Berwick gives his views on The King's Fund's report, Improving quality in the NHS, and discusses what the NHS can learn from other countries.
  9. Community Post
    What a great idea @Danielle Haupt. It would be great to put them on here too. We may get some ideas for other Trusts too.
  10. Community Post
    It would be great to do soemthing..... @HelenH what do we have planned?
  11. Content Article
    Dympna Cunnane, Organisation Development Consultant and Programme Director at London Business School, discusses her views on how healthcare leaders respond to the pressures of the job and their role in ensuring high quality, compassionate care for patients.  The video is aimed at staff, of any grade, working in any healthcare setting.
  12. Content Article
    This is South Australia patient Safety Report for 2017. South Australia Health is committed to creating and maintaining a sustainable quality environment which provides services that are consumer centred, driven by information and organised by safety , by ensuring that: patients can get care when they need it healthcare staff respect and respond to patient choices, needs and values partnerships are formed between patients, their family, carers and healthcare providers up-to-date knowledge and evidence is used to guide decisions about care safety and quality data is collected, analysed and fed back for improvement action is taken to improve patients’ experience safety is made a central feature of how healthcare facilities are run, how staff work and how funding is organised.
  13. Content Article
    This is an example template from NHS England for anyone, in any healthcare sector, to use if writing a business case.
  14. Content Article
    This Risk Management Strategy, written by Mersey Care NHS Foundation Trust, outlines the responsibilities for overseeing risk management activities across the Trust, ensuring that these meet the Trust’s requirements and national standards.
  15. Content Article
    This paper by Kumaralingam Amirthalingam, published in the Singapore Medical Journal, argues that most medical disputes are better resolved through alternative dispute resolution mechanisms and that these mechanisms can contribute to improve patient safety.
  16. Content Article
    The Tavistock and Portman NHS Foundation Trust has produced this policy to aid patient safety and risk managers to investigate serious incidents with in their Trust.
  17. Content Article
    This guideline from the National Institute for Health and Care Excellence (NICE) covers preventing and controlling healthcare-associated infections in children, young people and adults in primary and community care settings. It provides a blueprint for the infection prevention and control precautions that should be applied by everyone involved in delivering NHS care and treatment.
  18. Content Article
    This policy from the Department of Health and Social Care (DHSC) sets out their vision for digital, data and technology in health and care.
  19. Content Article
    This is the Internet First policy, standards and guidelines defined by NHS Digital. The document will help health and social care organisations make their digital services accessible over the internet. It describes how to make them secure, scalable and, where possible, consistent.
  20. Content Article
    The clinical safety team at NHS Digital provide clinical safety assurance service across the whole of NHS Digital's work and to the wider health and social care service in England. They ensure that the health IT used by care professionals is safe and that organisations have met mandatory clinical safety standards.
  21. Content Article
    This is the annual safety and quality assurance report from Rotherham Clinical Commissioning Group.
  22. Content Article
    This checklist was devised by the Intensive Care Society and the Faculty of Intensive care Medicine and is ready for you to download and use.
  23. Content Article
    Richard Greenwood is Trust Decontamination Lead & Head of Sterile Services at University Hospitals of Morecambe Bay (UHMB) NHS Foundation Trust. As with many NHS Trusts, UHMB were faced with problem of managing surgical instrument stocks, migration of the instruments from sets, and tracking and tracing single instruments through the decontamination process back to the patient. This case study shows how they solved this problem.
  24. Content Article
    The Safer Nursing Care Tool has been developed by the Shelford Group to help NHS hospital staff measure patient acuity and/or dependency to inform evidence-based decision making on staffing and workforce. The tool, when allied to Nurse Sensitive Indicators (NSIs), offers nurses a reliable method against which to deliver evidence-based workforce plans to support existing services or to develop new services. The Shelford Group is an organisation comprising Chief Executives of 10 of the leading NHS multi-specialty academic healthcare organisations in England. The Chief Nurses of each of these NHS Trusts belong to a subgroup of the organisation and they meet every two months to share best-practice, benchmark and work towards improving standards in nursing.
  25. Content Article Comment
    @Luke Brown looks like @Danielle Haupt needs your app!! Are you able to advise her?
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