Moving towards a safety II approach

Summary

Suzette Woodward has been studying safety since the 1990s. In her commentary published in the Journal of Patient Safety and Risk Management, she describes three concepts: complex adaptive systems, three models of safety, and safety I and safety II.

Content

This paper explores work from:

• Plsek and Greenhalgh
• Charles Vincent and Rene Amalberti
• Erik Hollnagel