Harnessing the contribution of support staff, and the wider population, is crucial in both determining the success of service transformations and shaping health outcomes.
The fourth seminar in the Health Education England series will discuss the importance of whole system design and transformation and maximising everyone’s contribution to promoting and protecting the public’s health, as well as the significance of encouraging new and emergent roles and routes into health and care systems.
Highlights of the paper:
Principles of mindful organising are operationalised in a Mindful Governance model.
The model is grounded in two cases studies in contrasting aviation organisations.
The case studies led to the development of three prototype web applications.
PDSA is a very structured four-step cycle which requires effort and discipline.
It incorporates careful and detailed consideration of the following:
Plan: A plan of what is to be tested including questions to be answered, predictions and answers to the questions and a plan for collection of data to answer the questions.
Do: Carry out the test of change according to the plan, recording observations including unexpected outcomes/observations.
Study: A comparison of the data against the predictions made in the plan and study the results.
Act: Make a decision about th