Anyone who has the pleasure of virtual meetings in the current climate will hear the phrase "I think you’re on mute" at least two or three times a week. And this may not be the only place where people feel they are ‘on mute’. The dangers we know: voices unheard, frustrations hidden, staff feeling overwhelmed, undervalued. So if this is you, here’s three simple tips that may help:
Make time to talk things through 1:1
Create a safe space to talk things through with a trusted colleague, maybe your boss or a colleague, a good friend or a trained coach. The NHS Leadership Academy offers a
Included in the blog are several resources to help Allied Health Professionals (AHPs) feed in to the process.
The graphic below has been developed to support AHPs to consider the different ways they may be able to evidence the impact of new working practices. It includes a section on safety, encouraging people to reflect and report on any errors or any actions that have either resulted in harm or improved safety.
This guide supports a conversation between managers about whether a staff member involved in a patient safety incident requires specific individual support or intervention to work safely.
it asks a series of questions that help clarify whether there truly is something specific about an individual that needs support or management versus whether the issue is wider, in which case singling out the individual is often unfair and counter-productive
it helps reduce the role of unconscious bias when making decisions and will help ensure all individuals are consistently treated equally and
This project will involve an action research, whole team approach to effective management of fatigue in theatre and labour ward teams during the night shift. The interventions will involve educating night shift workers about the impact of fatigue on work performance, and holding focus groups to explore experiences of fatigue, and suggested ways of mitigating night shift tiredness. Ideas will then be tested out, before the strategy is finalised and implemented.
During the testing, staff will use wearable activity monitors and an app, which will help demonstrate the impact of new processes.
This study confirmed that the most influential factors in the decision to use assistive devices for patient transfers are time constraints and difficult patient-handling situations. These factors lead to infrequent use of assistive devices, especially mechanical devices that are difficult to retrieve or not readily available.
This editorial by Dr Michael Farquhar, published in Anaesthesia, explains the importance of taking breaks while on shift and ensuring a good sleep between shifts and the inextricable link between sleep and patient safety.
This toolkit includes:
The Productive Leader
The Productive Ward
The Productive Mental Health Ward
The Productive Operating Theatre
Productive Community Services
The Productive Community Hospital
If you work in the NHS or social care you can access online (downloadable PDF) versions of the boxsets free of charge. To get your copy, email firstname.lastname@example.org.