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Found 66 results
  1. Content Article
    The Ombudsman transparently and thoughtfully reflects on improvements needed in the Ombudsman’s service. Derek reflects on the improvements he is looking for from other organisations and the healthcare system. Messages and themes include: not listening to the concerns of the mother and failings during labour and birth patients having to join the dots to get information and investigations confusing system and organisational responsibilities for responding to complaints is the system is learning and taking action to prevent future avoidable harm?
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    In this podcast the presenters discuss how vulnerable patients have been adversely affected by hospital visiting restrictions put in place during the Covid-19 pandemic. They consider how trusts are still having to balance patient visiting with reducing the spread of Covid. One of the cases they refer to in this discussion is that of Azra Hussain, who died by suicide while a patient at Mary Seacole House, operated and staffed by Birmingham and Solihull Mental Health Foundation Trust. In the Prevention of Future Deaths report, the Coroner raised patient safety concerns relating to her famil
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    Earlier this summer the Independent Medicines and Medical Devices Safety Review, led by Baroness Cumberlege, published its report First Do No Harm, which looked at how the healthcare system in England responds to reports about the harmful side effects from medicines and medical devices. One of the central recommendations of this report was the proposed appointment of a Patient Safety Commissioner who would “would champion the value of listening to patients and promoting users’ perspectives in seeking improvements to patient safety around the use of medicines and medical devices”. The UK G
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    This webpage from Samaritans includes further information and resources on: What to do if someone is in immediate danger or experiencing a mental health crisis. How to offer support What does ‘being there’ for someone involve? Creating a 'safety plan' Try to create a support network How often should I check in with them? Getting additional help for someone Looking after yourself Follow the link below to find out more.
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    "Many voices are not heard in British mental health care (and beyond), significant flaws are overlooked. If you are not satisfied with the status quo or just curious, follow us!" Here's a sample of some of the podcasts: Episode 33 - Basaglia's International Legacy: From Asylum to Community... review Episode 8 - Lived experience in Trieste, a mental health system without psychiatric hospitals, with Marilena and Arturo Episode 25 - Clinical Psychology vs Psychotherapy in Italy and the UK Episode 18 - The Trieste model cannot be exported to the UK because... let's un
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    The PBS resource includes: 1. What is Positive Behavioural Support? 2. What should Positive Behavioural Support look like? 3. Questions to ask to check whether Positive Behavioural Support is being used well 4. Family carers using Positive Behavioural Support 5. Practical tools Developing a behaviour support plan for your relative is a crucial step in delivering effective Positive Behavioural Support. In this updated resource you can find out about the key components of a behaviour support plan and how it can be used.
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    General information about the NHS Who does what? How is the NHS regulated? Why do we need to think about how people with a learning disability access the NHS? How does The Equality Act 2010 ensure people with a learning disability have equal access to healthcare? What are reasonable adjustments? The Mental Capacity Act 2005 and access to healthcare What to do if things do not go well: The NHS Complaints process Top Tips to involve someone you support in their health care In Summary.
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