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Found 128 results
  1. Content Article
    Key learning aims Knowledge of how racism manifests in therapy, psychology and society. Understanding the difference between racial justice allyship versus saviourship. Increased awareness of microaggressions in therapy. Appreciation of the importance of combatting systemic racism.
  2. Event
    This conference focuses on developing psychological safety in your clinical team or healthcare organisation. This conference will enable you to: Network with colleagues who are working to deliver and enhance psychological safety. Understand the concept of psychological safety and how it can improve staff wellbeing and patient safety. Learn from outstanding practice in local, national and international psychological safety programmes. Implement practices and steps that improve psychological safety. Develop your skills in compassionate leadership.
  3. Content Article
    If you haven't had the chance to do the crossword yet, you can access it from the following links, in either PDF or Word formats. Blank crossword and clues (pdf).pdfBlank crossword and clues (word).docx The answers to each clue and the completed crossword can be found in the attachment below: SOLUTION - Glimpses of NHS whistleblowing terrain.pdf Notes on the answers can be downloaded from the following attachment: Notes on the solution to the Crossword Counterpoint (glimpses of NHS whistleblowing terrain) w.i.p. 8.5.22 (2).pdf A guide to the whistleblower's galaxy
  4. News Article
    A hospital for adults with eating disorders has been rated inadequate after inspectors found the provision of food was "unsafe and unacceptable". A Care Quality Commission (CQC) report of the Schoen Clinic in York said some patients were given mouldy bread and one was served food containing plastic. Concerns were also raised around lack of staff and patient safety, though wards were clean and well-equipped. Schoen Clinic Group said issues raised in the report "were quickly addressed". Following the inspection in January the hospital has been placed in special measures and w
  5. Content Article
  6. News Article
    The children’s inpatient unit at an ‘outstanding’ mental health trust has been downgraded to ‘inadequate’ by the Care Quality Commission (CQC), amid a surge in demand for its services. The CQC previously rated child and adolescent mental health wards at Hertfordshire Partnership University Foundation Trust as “outstanding” in May 2019. But after an inspection in November and December 2021, these services were downgraded to “inadequate” overall and for the key categories of safety and leadership. Although inspecting a core service, the CQC said its visit was “not wide-ranging eno
  7. News Article
    Burnout is not a strong enough term to describe the severe mental distress nurses and other NHS staff are experiencing, says a doctor who has led efforts to improve care for health professionals. Medical director of the NHS Practitioner Health service Dame Clare Gerada told MPs radical action was needed to improve the mental well-being of NHS staff. She said nurses and other healthcare staff should be entitled to one hour of paid reflective time per month to be written into NHS employees’ contracts, alongside mentoring, careers advice and leadership training built in throughout peopl
  8. Event
    This one day masterclass will focus on improving Patient Safety through enhancing psychological safety and safety culture. It looks at effective ways to encourage health professionals to routinely embed high-quality clinical evidence into their everyday work. We will explore the characteristics of relatively successful behaviour change interventions. All Clinical Staff and Team Leads should attend. Key learning objectives: psychological safety safety culture behaviour human factors how to improve safety reporting. For further information and
  9. Content Article
    A recent blog I wrote for the hub, 'What is a whistleblower?', discusses different interpretations of 'whistleblowing'.[1] Broadly speaking, there is a divide between those who regard whistleblowers as good guys, and those who consider them to be treacherous villains. Hero or traitor? In that blog I suggested that how you view whistleblowers depends on your viewpoint and the lens through which you view them.[1] An evidence-based lens combining personal experience and rigorous analysis may bring your image of whistleblowers into sharp focus. An opinion-based perspective prejudiced by hears
  10. Content Article
  11. Content Article
    The recent BBC dramatisation of Adams Kay’s memoir of his time as an obstetrician and gynaecologist, 'This Is Going to Hurt', has hit a nerve with many. For some it’s a thought-provoking work of brilliance – that highlights the real-world fragility of the NHS and its workers. For others, the deep vein of misogyny that runs through it is unacceptable, and the dehumanised portrayal of childbirth triggering for many. Whilst the BBC series is semi-fictional, the objections are part of a trend of women speaking up about being mistreated/disbelieved by medical professionals, resulting in delays
  12. Community Post
    Have you had first-hand experience of a serious safety incident? Were you aware of what support was available following this? What support do you think is needed for staff following a serious safety incident? Patient Safety Learning and SHBN are collaborating with patient safety experts and frontline staff to produce a manual to support staff, provide good practice and ‘how to’ tools to improve staff wellbeing following serious safety incidents. If you work in healthcare we would welcome views on this, by completing our short survey and/or sharing your thoughts below.
  13. Content Article
  14. Content Article
    The word 'whistleblower' conjures up different emotional reactions in the minds of different people. Hero or villain? It probably depends on your perspective, which in turn may be shaped by your experience. In this article I hope to encourage reflection on terminology associated with the phenomenon of employer hostility towards healthcare staff who raise patient safety and related concerns while doing their job. Reprisals against healthcare staff who raise patient safety concerns Retaliation against whistleblowers is a problem in many industries. In this article I want to focus on hea
  15. Content Article
    Bullying and scapegoating ride on the back of fear: When things go wrong or have an outcome that we were not anticipating different aspects of second victim phenomenon kick in, such as shame, guilt and fear. It is terrifying to fear for the loss of one’s professional registration or to be recognised as the care worker who damaged the reputation of your organisation. Quite apart from the pain and accompanying worry of knowing that you may have brought harm to your patient. Encouraging openness and honesty, permits emotional healing, supports staff retention and reduces the number of safety inci
  16. Content Article
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  19. Content Article
    Patient safety and staff safety are intrinsically linked - you cannot effectively have one without the other. One aspect of staff safety that is particularly closely intertwined with patient safety is support for staff following patient safety incidents. Having the right support in place can help foster an environment of openness; one of talking about patient safety and, consequently, supporting a culture of learning from patient safety incidents. We know that serious incidents can have a significant impact on staff who were involved or who may have witnessed the incident. There is strong
  20. Content Article
    Session 1 poster slideshow – themed around setting up Learning from Excellence systems Session 2 poster slideshow – themed around workplace culture, support and art at work Session 3 poster slideshow – themed around putting appreciative inquiry into practice
  21. Content Article
  22. Content Article
    Key benefits and outcomes A number of key steps were taken, including: development and delivery of a staff support helpline provision of individual therapy for identified staff provision of tailored group support to specific staff groups delivery of mindfulness based cognitive therapy to support mental wellbeing and resilience.
  23. Content Article
    The Safety for All campaign is calling for improvements in patient and healthcare worker safety to prevent safety incidents and deliver better outcomes for all, through: improved understanding and advocacy of the mutual benefits of improved healthcare worker and patient safety, and of the common risks, factors and interventions across patient and healthcare worker safety. the application of shared learning and best practice between workplace and patient safety and, where appropriate, aligned or integrated synergistic solutions in safety systems, standards, governance and preventi
  24. Content Article
  25. Content Article
    In March 2017 in Nigeria, we had two very shocking incidents which left everyone saddened and disturbed. The first case was Emmanuel Ogah, a medical doctor, who stabbed his 62-year-old mother to death in Lagos. Then, whilst we were all trying to come to terms with that incident, on the 19 March 2017 Allwell Orji, another medical doctor, asked his driver to stop in the middle of the popular ‘The Third Mainland Bridge’, got out of his car and jumped into the lagoon where he drowned before help could come. The loss of these two medical professionals happened within a space of one week. As an
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