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Found 137 results
  1. Content Article
  2. Event
    This one day masterclass will focus on culture with healthcare organisations. It will look at effective ways to encourage healthcare organisations to unlock culture to improve both patient safety and staff safety. The Ockendon report (2022) reports a ‘Toxic culture’ of “undermining and bullying” left staff struggling to finish shifts and crying at work. Two thirds of staff said they had witnessed or experienced bullying. The report identified an “us and them” divide between doctors and midwives. Key learning objectives: Psychological safety Safety culture Toxic cu
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  4. Content Article
    The vision-based patient monitoring and management system described in this article has been deployed, or scheduled for deployment, in 18 Mental Health Trusts in NHS England (in April 2020). The system is not a replacement for nursing skills. Rather, it provides an enhancement to nursing practice. As with the adoption of any new technology into clinical workflows, it is important for practitioners to learn how to manage the cultural shift required to take advantage of a vision-based patient monitoring and management system. The engineering framework described in this article will help the
  5. Event
    This one day masterclass will focus on improving Patient Safety through enhancing psychological safety and safety culture. It looks at effective ways to encourage health professionals to routinely embed high-quality clinical evidence into their everyday work. It explores the characteristics of relatively successful behaviour change interventions. All Clinical Staff and Team Leads should attend. For further information and to book your place visit www.healthcareconferencesuk.co.uk/conferences-masterclasses/improving-psychological-safety-patient-safety or email kerry@hc-uk.org.uk
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    In my previous blogs, I explored why I developed the model of ‘Safety Chats’ and how they were conducted. The essential elements of these chats are very simple: Talk to staff about safety in the real world of their team. Ask them to explore what is safe and not safe. Engage them in the idea that they are the best people to suggest or lead change in their team. None of this conversational approach is particularly complicated and yet it is so often not undertaken. The exploration of positive experience (what makes you safe/feel safe?) is so often not considered when as
  10. Content Article
    Key learning aims Knowledge of how racism manifests in therapy, psychology and society. Understanding the difference between racial justice allyship versus saviourship. Increased awareness of microaggressions in therapy. Appreciation of the importance of combatting systemic racism.
  11. Event
    This conference focuses on developing psychological safety in your clinical team or healthcare organisation. This conference will enable you to: Network with colleagues who are working to deliver and enhance psychological safety. Understand the concept of psychological safety and how it can improve staff wellbeing and patient safety. Learn from outstanding practice in local, national and international psychological safety programmes. Implement practices and steps that improve psychological safety. Develop your skills in compassionate leadership.
  12. Content Article
    If you haven't had the chance to do the crossword yet, you can access it from the following links, in either PDF or Word formats. Blank crossword and clues (pdf).pdfBlank crossword and clues (word).docx The answers to each clue and the completed crossword can be found in the attachment below: SOLUTION - Glimpses of NHS whistleblowing terrain.pdf Notes on the answers can be downloaded from the following attachment: Notes on the solution to the Crossword Counterpoint (glimpses of NHS whistleblowing terrain) w.i.p. 8.5.22 (2).pdf A guide to the whistleblower's galaxy
  13. News Article
    A hospital for adults with eating disorders has been rated inadequate after inspectors found the provision of food was "unsafe and unacceptable". A Care Quality Commission (CQC) report of the Schoen Clinic in York said some patients were given mouldy bread and one was served food containing plastic. Concerns were also raised around lack of staff and patient safety, though wards were clean and well-equipped. Schoen Clinic Group said issues raised in the report "were quickly addressed". Following the inspection in January the hospital has been placed in special measures and w
  14. Content Article
  15. News Article
    The children’s inpatient unit at an ‘outstanding’ mental health trust has been downgraded to ‘inadequate’ by the Care Quality Commission (CQC), amid a surge in demand for its services. The CQC previously rated child and adolescent mental health wards at Hertfordshire Partnership University Foundation Trust as “outstanding” in May 2019. But after an inspection in November and December 2021, these services were downgraded to “inadequate” overall and for the key categories of safety and leadership. Although inspecting a core service, the CQC said its visit was “not wide-ranging eno
  16. News Article
    Burnout is not a strong enough term to describe the severe mental distress nurses and other NHS staff are experiencing, says a doctor who has led efforts to improve care for health professionals. Medical director of the NHS Practitioner Health service Dame Clare Gerada told MPs radical action was needed to improve the mental well-being of NHS staff. She said nurses and other healthcare staff should be entitled to one hour of paid reflective time per month to be written into NHS employees’ contracts, alongside mentoring, careers advice and leadership training built in throughout peopl
  17. Event
    This one day masterclass will focus on improving Patient Safety through enhancing psychological safety and safety culture. It looks at effective ways to encourage health professionals to routinely embed high-quality clinical evidence into their everyday work. We will explore the characteristics of relatively successful behaviour change interventions. All Clinical Staff and Team Leads should attend. Key learning objectives: psychological safety safety culture behaviour human factors how to improve safety reporting. For further information and
  18. Content Article
    A recent blog I wrote for the hub, 'What is a whistleblower?', discusses different interpretations of 'whistleblowing'.[1] Broadly speaking, there is a divide between those who regard whistleblowers as good guys, and those who consider them to be treacherous villains. Hero or traitor? In that blog I suggested that how you view whistleblowers depends on your viewpoint and the lens through which you view them.[1] An evidence-based lens combining personal experience and rigorous analysis may bring your image of whistleblowers into sharp focus. An opinion-based perspective prejudiced by hears
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    The recent BBC dramatisation of Adams Kay’s memoir of his time as an obstetrician and gynaecologist, 'This Is Going to Hurt', has hit a nerve with many. For some it’s a thought-provoking work of brilliance – that highlights the real-world fragility of the NHS and its workers. For others, the deep vein of misogyny that runs through it is unacceptable, and the dehumanised portrayal of childbirth triggering for many. Whilst the BBC series is semi-fictional, the objections are part of a trend of women speaking up about being mistreated/disbelieved by medical professionals, resulting in delays
  21. Community Post
    Have you had first-hand experience of a serious safety incident? Were you aware of what support was available following this? What support do you think is needed for staff following a serious safety incident? Patient Safety Learning and SHBN are collaborating with patient safety experts and frontline staff to produce a manual to support staff, provide good practice and ‘how to’ tools to improve staff wellbeing following serious safety incidents. If you work in healthcare we would welcome views on this, by completing our short survey and/or sharing your thoughts below.
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    The word 'whistleblower' conjures up different emotional reactions in the minds of different people. Hero or villain? It probably depends on your perspective, which in turn may be shaped by your experience. In this article I hope to encourage reflection on terminology associated with the phenomenon of employer hostility towards healthcare staff who raise patient safety and related concerns while doing their job. Reprisals against healthcare staff who raise patient safety concerns Retaliation against whistleblowers is a problem in many industries. In this article I want to focus on hea
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