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Showing results for tags 'Standards'.
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Content ArticleTogether with 28 organisations from across the dental sector, the General Dental Council (GDC) has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.
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Standards for the Dental Team (September 2013)
Claire Cox posted an article in General Dental Council (GDC)
Standards for the Dental Team sets out the standards of conduct, performance and ethics that govern you as a dental professional.- Posted
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Content ArticleA Quality Account is an annual report which providers of NHS healthcare services must publish about the quality of services they provide. This quality account covers the services provided by Virgin Care. Virgin Care delivers services on behalf of NHS Dartford, Gravesham & Swanley, and Swale Clinical Commissioning Groups in North Kent, and is one of a number of providers of health and care services locally.
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Clinical Service Accreditation (CSA) introductory video
Claire Cox posted an article in Services
A video introducing Clinical Service Accreditation (CSA), how it can improve clinical care, how your hospital can become involved, and the resources, support and guidance available through the Healthcare Quality Improvement Partnership (HQIP). Presented by HQIP CSA Clinical Lead, Roland Valori.- Posted
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Content ArticlePublished by NHS England Patient Safety Domain and the National Safety Standards for Invasive Procedures Group to help NHS organisations provide safer care and to reduce the number of patient safety incidents related to invasive procedures in which surgical Never Events can occur. The NatSSIPs cover all invasive procedures including those performed outside of the operating department.
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- Hospital ward
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Content ArticleNational safety standards for invasive procedures (NatSSIPs), published by NHS England in 2015, recommend the creation and implementation of local safety standards for all invasive procedures. This includes procedures undertaken outside a hospital environment, such as surgical procedures undertaken by dentists. In order to implement a local safety standard for invasive procedures (LocSSIP) for oral surgery procedures at a large London teaching hospital, a clean sheet redesign of our service was carried out based on a bottom up model of transformation, using a 'diagnose, design and implement' strategy. In an article published in the British Dental Journal, three lead consultants in oral surgery based at Kings College, London, discuss creating local safety standards for invasive procedures.
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Standards for pharmacy professionals - General Pharmaceutical Council
Claire Cox posted an article in Others
The General Pharmaceutical Council regulates pharmacists, pharmacy technicians and registered pharmacies in Great Britain.- Posted
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Content ArticleThe Nursing and Midwifery Council exists to protect the public. They do this by making sure that only those who meet the requirements are allowed to practise as a nurse or midwife in the UK, or a nursing associate in England. They take action if concerns are raised about whether a nurse, midwife or nursing associate is fit to practise.
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SMILE - Patient information
Claire Cox posted an article in General Dental Council (GDC)
This leaflet, produced by the General Dental Council, explains: the role of the General Dental Council knowing what to expect at your visit what to do if you are unhappy with your experience.- Posted
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- Routine checkup
- Dentist
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Patient Safety/Quality Assurance Report - NHS Rotherham CCG 2018
Claire Cox posted an article in Health
This is the annual safety and quality assurance report from Rotherham Clinical Commissioning Group.- Posted
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Content ArticleThis Risk Management Strategy, written by Mersey Care NHS Foundation Trust, outlines the responsibilities for overseeing risk management activities across the Trust, ensuring that these meet the Trust’s requirements and national standards.
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Content ArticleThe Public Involvement in Research Standards produced here aim to provide people with clear, concise benchmarks for effective public involvement alongside indicators against which improvement can be monitored. They are intended to encourage approaches and behaviours which will support this: flexibility; partnership and collaboration; a learning culture; the sharing of good practice; effective communications. The standards are the work of a Public Involvement Standards Development Partnership which brings together representatives including public contributors from the Chief Scientist Office (Scotland), Health and Care Research Wales, the Public Health Agency (Northern Ireland) and the National Institute for Health Research (England).
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Content ArticleThe Faculty of Medical Leadership and Management (FMLM) standards for healthcare teams provides evidence-based guidance on what FMLM expects of healthcare teams focused around four key domains: culture vision and strategy management and people relationships.
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- Leadership
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Content ArticleIt is important for the whole of the multidisciplinary team to have guidelines and standards, and that is the reason for the collaborative Core Standards for Pain Management Services in the UK (CSPMS UK). Representatives of the Faculty of Pain Medicine, the British Pain Society, the Royal College of Nurses, the Royal Pharmaceutical Society, the College of Occupational Therapists, the Chartered Society of Physiotherapy, the Royal College of General Practitioners, the British Psychological Society and patient representatives have jointly been the authors of this document.
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Content ArticlePatient Safety Right Now, the Canadian Patient Safety Institute’s (CPSI) 2018-2023 strategy defines a vision that “Canada has the safest healthcare in the world.” CPSI’s mission is: “to inspire and advance a culture committed to sustained improvement for safer healthcare.” CPSI develops system-wide strategies to ensure safe healthcare in two ways: by demonstrating what works to improve safe care in Canada, and by strengthening commitment to patient safety priorities among all healthcare stakeholders. It has, however, become clear that not only are more robust commitments required to advance patient safety in Canada, but health systems need additional evidence and support to complete end-to-end patient safety improvements and to measure and sustain results. To this end, CPSI drafted the Strengthening Commitment for Improvement Together: A Policy Framework for Patient Safety to stimulate conversation and action on the following policy levers: legislation, regulations, standards, organizational policies and public engagement.
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Content ArticleORCHA is the world’s leading health app evaluation and advisor organisation. In this interview, Chief Executive, Liz Ashall-Payne, tells us how ORCHA is driving safety improvements across the globe, empowering patients and highlights the danger of a poorly designed health app.
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- Interview
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Content Article
Infection control tips for dental patients
Claire Cox posted an article in Infection control
This video is to help dental patients make sure they are getting safe care from their dental practitioners. Developed by the Dental Board of Australia, it aims to: help patients know what infection prevention and control protocols to expect when visiting their dental practitioner encourage patients to ask their treating dental practitioner questions about infection prevention and control and how their treating dental practitioner can ensure that they meet their infection control obligations to inform patients on what to do if they have a concern about their dental practitioner’s infection control practices. -
Content ArticleThe Jeddah Declaration on Patient Safety is founded on the principles that guided the 4th Global Ministerial Patient Safety Summit 2019, Jeddah, Kingdom of Saudi Arabia. It is a call for action on many fronts, and for many actors, at all levels of healthcare provision and delivery – from frontline, to organisational and policy arenas. The Declaration is founded on the underlying spirit that it is imperative to reflect on the effectiveness of current practices in light of the now mature patient safety evidence base of 20 years and to collectively move forward with a vision to sustainable and scalable implementation of patient safety solutions known to improve care delivery systems, patient outcomes and safety culture. The Declaration signals a strong collective and global commitment to shape truly safer systems for generations to come.
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Content ArticleThe Independent Healthcare Providers Network (IHPN) has produced a short film explaining what can be expected from independent healthcare. The Patient Association were involved in this project to help clarify patients’ expectations of private healthcare, supporting them in their decision making.
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Content ArticlePeter Duffy, consultant surgeon writes of his 35 years of experience on the front-line of the NHS. Charting his career pathway from auxiliary nurse and unskilled operating theatre orderly, he takes us through his progress to senior consultant surgeon and head of department. In 2015, and after blowing the whistle on a series of near misses, he reluctantly reported an avoidable death, cover-up and ongoing surgical risk-taking to the Care Quality Commission. Within months he was out of work and unemployed. Via avoidable deaths and errors, cover-ups, misuse of public funds, bullying, abuse and victimisation the author charts out in searing detail his demotion, punishments and exile from both family and NHS and the subsequent brutal legal process that followed his illegal dismissal.
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- Whistleblowing
- Bullying
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Crisis care summary 2.1- Professional Record Standards Body
Claire Cox posted an article in Transfers of care
Helping patients and their families cope during a terminal illness is fundamental to good health care and that depends on professionals and the people in their care having access to the right information at the right time to support them. The Professional Record Standards Body (PRSB) has published the crisis care standard to support better coordination of treatment in primary,acute and community care, as well as hospices, care homes, and social services. The standard will also help patients to avoid unnecessary admissions and procedures.- Posted
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- End of life care
- Patient / family support
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Content ArticleOrganisations should make sure people know the Parliamentary and Health Service Ombudsman (PHSO) is the final stage for complaints that haven’t been resolved through the organisation’s own complaints process. This applies to small NHS organisations like GP and dental practices as well as larger ones like hospitals or government departments. It’s important that people complain to the provider organisation first and give them a chance to respond to their concerns, before they come to the PHSO. But if someone isn’t happy with how the provider organisation has answered their complaint, they need to know they have a right to come to the PHSO with it. Here are some tips to help providers make sure people know when and how to use the PHSO service.
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Content ArticleReferrals to hospital are increasing as more people continue to live longer with a range of complex conditions. The Professional Records Standards Body (PRSB) recognise that good information sharing is integral to ensuring that patients can receive the ongoing care that they need. Currently there are differences between GP systems and GP practices in the clinical content of referrals, with multiple templates in use. The clinical referral information standard is designed to improve the exchange of referral information from GPs to hospital consultants and other health care professionals providing outpatient services.
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- GP
- Primary care
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