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Found 500 results
  1. News Article
    Post-market surveillance of AI health tools must be “beefed up” to protect doctors as well as patients, England’s patient safety commissioner says. Henrietta Hughes also told The BMJ it was vital to establish clarity on where clinical liability sits when, not if, AI tools harm patients. Hughes, a GP and a former medical director at NHS England, is deputy chair of the National Commission into the Regulation of AI in Healthcare. The commission was set up by the Medicines and Healthcare Products Regulatory Agency (MHRA) to help guide development of a new regulatory framework for AI medical devices. The commission published interim findings from its consultation and engagement process last week. Hughes said some clear themes had already emerged during the process of engagement with patients, the public, and doctors. Among the most pressing was the need for greater surveillance of AI tools after approval, so the MHRA can act if patients are at risk. Hughes told The BMJ, “It’s really important that real time, real life monitoring happens when a device like AI is deployed in a real life clinical environment, particularly if the population of patients may be different from the population used to feed the model.” Hughes added that while medicines have to pass an “extremely high hurdle” and evidence base to reach the market, AI—where new products are rapidly launched and updated—is different. “We know that AI can change once it’s actually deployed, and so it’s important that the regulations are able to be updated to take account of that and to ensure that all medical devices, and particularly AI, are safe across its whole life cycle,” she said. “Whether we’re using the yellow card system or other kinds of ‘always-on’ postmarket surveillance and postmarket monitoring, that side of things really needs to be significantly beefed up if we’re going to lower the hurdles for products to come onto the market.” Read full story Source: BMJ, 18 June 2026
  2. News Article
    Oversight of advanced AI systems capable of making autonomous decisions should “mirror” the assessment of healthcare professionals, a government commission has proposed. The National Commission into the Regulation of AI in Healthcare has proposed that agentic AI systems, which can autonomously plan and execute tasks with limited human supervision, should be required to demonstrate capability over time before being allowed to undertake more complex work. The minutes to the commission’s latest meeting, seen by HSJ, stated: “Commissioners advised that approaches to deploying AI systems should mirror that of human professional style progression.” This would involve AI agents needing “to demonstrate capability over time before being exposed to higher risk activities”. The commissioners were responding to a discussion paper on agentic AI systems, “which explored regulatory approaches to oversee AI systems that are capable of autonomously planning and taking actions with limited human supervision”. The paper proposed “a tiered regulatory framework, which uses levels of agent autonomy as a basis to determine what regulation and risk controls are required”. The commissioners “welcomed the proposal for a tiered regulatory framework”, but suggested, “further work should be undertaken to identify other potential factors relevant to determine the appropriate level of regulation”. Read full story (paywalled) Source: HSJ, 22 June 2026
  3. News Article
    NHS England has taken enforcement action against a major health trust over multiple safety concerns, warning that it cannot be sure more patients won’t be harmed. The sanction means Northern Care Alliance NHS Foundation Trust, in Greater Manchester, could be fined or lose its license to provide care if it does not improve. It comes after a string of serious concerns were raised about patient safety, including in its gynaecological services, after an audit of hundreds of cases at Salford Royal Hospital in 2024 found dozens of women, including cancer patients, were “harmed” after their diagnosis and treatment were delayed due to admin failures. Now, a damning document, seen by The Independent, reveals NHS England found the trust has been “unable to provide assurance” that it has a clear and consistent structure “that will ensure no further patients may suffer harm”. Read full article. Source: The Independent, 19 June 2026
  4. News Article
    Social media misinformation about the use of dietary supplements such as turmeric, St John’s wort and magnesium is now so common that dispelling online claims has become a routine part of NHS clinicians work. Two out of five frontline health workers say they encounter patients who raise inaccurate or misleading information about supplements at least once a week. Polling by YouGov for the World Cancer Research Fund found that the figure is even higher (53%) among nurses and midwives, with false information about nutrition and supplements now taking up what doctors describe as “precious time” in NHS consultations. The WCRF says it fears that patients’ belief in unproven dietary regimes, vitamins and minerals is putting their health in danger and increasing their risk of getting cancer. Dr Philippa Kaye said she saw the consequences of health misinformation every week in her GP surgery. “My patients arrive clutching newspaper stories, social media screenshots, printouts from wellness websites or saved videos from TikTok. “What particularly worries me is the widely held belief that if something is sold over the counter, marked as ‘natural’ or endorsed online, then it must automatically be safe and harmless, while prescribed medicines are somehow toxic,” she added. “As doctors, we know this simply is not true.” Read full story Source: The Guardian, 14 June
  5. Content Article
    These two reports summarise findings from the National Commission into the Regulation of Artificial Intelligence (AI) in Healthcare’s research and engagement activities and call for evidence. The Commission’s purpose is to advise the Medicines and Healthcare products Regulatory Agency (MHRA) on improving its regulatory framework and to accelerate safe access to AI in healthcare and across the NHS. You can read a summary of Patient Safety Learning’s response to this call for evidence here. The work brought together evidence from patients and the public, healthcare professionals, industry, academics and wider health system stakeholders through public polling, surveys, stakeholder engagement, deliberative research, an open call for evidence, a public Ask Me Anything session and insights from the MHRA’s AI Airlock programme. Thorough analysis of this evidence, 10 key findings have been identified. The report summarises these as follows: 1. There is a clear call for a proportionate, lifecycle-based approach to regulation Stakeholders noted that the current framework, which is designed for more static medical devices, is not well suited to iterative and adaptive AI systems. Across groups, stakeholders called for a proportionate approach that is risk-based, considers patients’ safety and fairness, with clear practical guidance and addresses existing duplication and fragmented oversight. Stakeholders also underlined the importance of strengthening clinical evidence requirements, with strong support for enhancing post-market surveillance and improving coordination. With a more proportionate approach seen as essential for balancing innovation with patient safety. 2. There is strong consensus for significant regulatory reform Across respondent groups of healthcare professionals, healthcare providers and industry, most people said that the existing regulatory framework needed “significant reform” but did not need a “complete overhaul”. Amongst patients and the public, the number of respondents calling for “significant reform” and a “complete overhaul” were similar, with 34% asking for “significant reform”, and 35% for a complete overhaul. 3. There was broad consensus that AI systems will increasingly require continuous post-market surveillance and monitoring Several stakeholders highlighted the need to upgrade current approaches to post market surveillance and monitoring, so they are better suited to AI systems. There was strong consensus that performance and risk cannot be adequately assessed through one-off approvals alone but instead require ongoing, real-world oversight across the lifecycle. Through qualitative evidence, stakeholders called for a more continuous and ongoing approach which helps track performance, monitor safety, and manage compliance across the AI system lifecycle. They also suggested that upgraded approaches need to help manage performance drift, validate performance in real world settings, and track changes in performance over time. 4. Responsibility should be shared across the system, with each individual and institution understanding their essential role and responsibilities There was strong consensus that accountability should not rest with a single person or institution, with respondents favouring a model which better distributes liability across the lifecycle. Patients and members of the public called for a comprehensive approach to accountability that addresses current gaps, healthcare professionals stressed that clinical accountability should be maintained whilst healthcare providers emphasised the need for robust governance structures and clear organisational responsibility. Stakeholders also highlighted uncertainty in how roles, responsibilities, and liability are defined and applied in practice. There were differing views on where liability should sit when an AI system causes or contributes to harm. Some respondents believed that liability should sit with the healthcare professional using the AI system. Another group of respondents argued that liability should sit with the healthcare provider who deploys the AI system. Others suggested that liability should sit with manufacturers, given their role in developing the technology and then maintaining their AI system’s performance. Across responses, there was a consistent emphasis on the need for greater clarity and consistency in how liability is allocated. Many respondents called for structured approaches to distributing liability that reflect the roles of different actors, including manufacturers, healthcare providers, and healthcare professionals. Suggested approaches included shared or distributed liability models that apportion responsibility based on specific circumstances. Stakeholders noted that clearer and more consistent frameworks would help address uncertainty and support the safe use of AI systems in healthcare. 5. Human oversight and responsibility for clinical judgment should be retained There was strong consensus from respondents that AI systems should continue to augment the work of professionals and should not be fully responsible for clinical decision making. Patients and the public emphasised the importance of human involvement in their care, including expectations that clinical decisions involving AI should be checked and validated by a human clinician. Healthcare professionals and professional bodies highlighted the risk of over-reliance on AI outputs at the expense of professional judgement. Industry respondents were supportive of ‘human-in-the-loop' safeguards. 6. Transparency and explainability will be key for the ongoing deployment of AI systems The ability to easily understand how an AI system works and to interpret its outputs will be key for building trust, enabling deployment, and ensuring the safety of an AI system. Patients, public and professionals advised that explanations of AI system outputs need to be clear, and providers called for greater transparency in the procurement process for sourcing AI systems. Industry organisations commented on the need for clearer and more structured regulatory documentation. 7. Data access and use is central to the role of AI in healthcare moving forward Respondents to the Call for Evidence noted that healthcare data is simultaneously an enabler and a barrier to the development and deployment of AI systems in healthcare. Patients and public expressed strong concerns about current approaches to consent for data access and how data is used by commercial entities. Some respondents cited governance and compliance burdens and fragmented data infrastructure as key barriers to development and deployment. Industry respondents called for clear and robust frameworks for accessing data including shared data governance templates and clearer guidance on data standards. 8. There is a need for robust training and improved AI literacy The Call for Evidence found a clear view that robust, ongoing training and clear understanding of AI in healthcare is critical for safe adoption. Healthcare professionals highlighted the risks of a lack of AI-specific training can bring such as increased risk of automation bias. Healthcare providers called for more structured workforce training on AI moving forward. Industry respondents advised that training is also needed for individuals who oversee the governance of AI systems in healthcare. 9. There is a need to improve incident reporting and learning mechanisms There were widespread calls for standardised reporting mechanisms for AI systems. Patients and public called for greater transparency and accountability over where AI is involved in care, including clearer communication when things go wrong. Healthcare professionals raised concerns about underreporting of safety incidents in healthcare more broadly, noting that workload pressures are a significant contributing factor. Responses also suggested limited awareness amongst some healthcare professionals that the existing Yellow Card scheme already applies to medical devices, including AI enabled devices. Healthcare providers highlighted the operational challenges of implementing incident reporting consistently across different settings. Industry respondents called for clearer guidance on how incident reporting should work within AI specific post-market surveillance frameworks. Several respondents also proposed improvements to surveillance and monitoring approaches, including establishing a national reporting system for AI incidents and providing guidance for healthcare professionals on what to report. 10. Patient and public engagement, trust, and communication will continue to be key for the deployment of AI systems. Through the Call for Evidence, trust emerged as a core enabler of AI adoption in healthcare. Patients and the public called for consistent involvement, consent, and clarity over the role of AI systems, whilst professionals highlighted the need to take a proportionate approach to explaining how AI is being used to patients. Providers advised that clear and consistent transparency and communication frameworks are needed whilst industry respondents recognised that trust is key for the uptake of AI systems in healthcare.
  6. News Article
    NHS England has warned that it may be unable to lawfully deploy AI features on the NHS App from next year, due to incoming medical device regulation changes. A new entry on NHSE’s operational risk register, published last week, flags the risk of an “innovation freeze” in which the organisation cannot place new and updated software and AI medical devices into clinical use in a lawful manner from spring 2027. The freeze could delay key commitments in the 10-Year Health Plan, including plans for AI-led triage on the NHS App – central to the government’s ambition to give every patient a “doctor in your pocket”. It comes as draft amendments to UK Medical Device Regulations are due to be laid before Parliament, before being implemented in 2027. NHSE said that, as a developer of its own digital tools, it must meet the new conformity assessment and classification requirements as they come into force. It confirmed that services currently in use, including in the NHS App, remain compliant under current legislation. Read full story (paywalled) Source: HSJ, 10 June 2026
  7. News Article
    A health minister has acknowledged that restricted access to weight loss drugs on the NHS may be driving individuals to seek unregulated alternatives, as officials face urgent calls to investigate deaths linked to black market obesity jabs. Health officials were directly challenged by MPs on the Health and Social Committee regarding measures to curb illicit sales of anti-obesity treatments. A stark warning was issued to NHS and Department of Health officials: "People have already died as a result of this, and there is a chance that this could get worse." Conservative MP Gregory Stafford questioned whether current NHS access constraints were creating a patient safety risk, citing evidence that barriers were pushing patients to "unregulated and potentially unsafe sources." Professor Aidan Fowler, national director of patient safety for NHS England, informed MPs that discussions with the MHRA (Medicines and Healthcare products Regulatory Agency) frequently address risks around medicine safety, including black market issues, drawing parallels with cosmetic surgery. However, committee chairwoman Layla Moran delivered a harrowing account, stating: "I’ve met with families whose loved ones have tragically passed away because they did access on the black market, they then got sepsis and died, and the coroner report is still ongoing. “But the concern is it was the injection itself and its administration that caused the death, they don’t feel that the MHRA are on top of it, and I’m not sure that they will have heard today’s evidence and felt that you guys are either, and I really hope, minister, that when you go away and look at this that you bear in mind the fact people have already died as a result of this, and there is a chance that this could get worse." Read full story Source: The Independent, 3 June 2026
  8. Content Article
    The Medicines and Healthcare products Regulatory Agency (MHRA) regulates medicines, medical devices and blood components for transfusion in the UK. This roundup provides a summary of their latest safety advice for medicines and medical device users. It includes details of medicine recalls, medical device field safety notices and details of how to report drug reactions and device incidents. This month's Safety Roundup includes: Drug Safety Update on Nasal decongestant sprays and drops containing xylometazoline hydrochloride / oxymetazoline hydrochloride: increased risk of rebound congestion, rhinitis medicamentosa, and tachyphylaxis with overuse. Drug Safety Update on Finasteride and Dutasteride – updated safety warnings for psychiatric side effects and sexual dysfunction. Device safety Information on Kimal Procedure Packs containing recalled components: Namic Angiographic Syringe with the risk of syringe disconnection; Namic Manifolds with the risk of foreign particulates. Important guidance for use in urgent procedures where there are no alternatives. Device safety Information on Risk of severe harm from use of incorrect giving (administration) set for blood transfusion. Device safety Information on Allurion Gastric Balloon: Updated safety information due to the risks of gastric outlet obstruction, small bowel obstruction and gastric perforation. Letters, medicines recalls and device notifications sent to healthcare professionals in May 2026. News and guidance on: Dostarlimab (Jemperli) and immune-related skin adverse reactions: updates to the product information. BNF and BNFC updated guidance on medicines that cause drowsiness to help prevent co-sleeping deaths.
  9. Content Article
    The use of artificial intelligence (AI) continues to increase across health and social care. As England’s independent regulator of health and social care, the Care Quality Commission (CQC) encourages the use of innovative technologies, including AI, where the technology benefits people and results in more effective and efficient services. AI presents enormous opportunities, though not without risks. The CQC have outlined some of the benefits and risks of AI and set out how CQC’s regulatory work has a role in ensuring AI contributes to safe, equitable and person-centred care. The principles of good use of AI provide a high-level illustration of what this means for providers of health and social care services.
  10. News Article
    Answers are needed from NHS England and others on 11 issues to make sure its controversial expansion of advice and guidance is safe, the Care Quality Commission has declared. Advice and guidance allows GPs to seek pre-referral advice from specialist clinicians working in secondary care, and is designed in part to reduce referrals. NHS England has planned to substantially ramp up its use this year, including by making its use mandatory – rather than initial referral – in at least 10 locally-chosen specialties. This has proven controversial with many clinicians, particularly GPs. NHSE last month issued a letter seeking to clarify some aspects of the policy, including stepping back from a target that in the chosen specialties there would be a “diversion rate of at least 25 per cent by March 2027”. British Medical Association GP Committee chair Katie Bramall had also written to the Care Quality Comission in March to raise concerns express the BMA’s reservations relating to the national implementation of mandated A&G. Read full story (paywalled) Source: HSJ, 27 May 2026
  11. News Article
    Nurses and midwives who should have been banned from treating patients have practised over the last 12 years because of “potentially dangerous” failings by a medical regulator. The Nursing and Midwifery Council (NMC) has admitted that its “completely and utterly unacceptable” mistakes meant it failed to protect the public from about 15 professionals whom it should have banned from ever working in healthcare in the UK because they had broken the law. The nurses and midwives told the NMC about their criminal convictions when they applied to join or stay on the regulator’s register, which they need to be on in order to practise in Britain. However, NMC staff who assessed their applications did not then refer them on to an assistant registrar at the regulator to investigate and decide if they could treat patients, which they should have done. The 15 or so nurses and midwives involved now face being struck off because their law-breaking is so serious that they should not be allowed to keep having contact with patients. The Patients Association warned that the NMC’s failure to properly look into the background of those concerned undermines patients’ trust that health staff are safe to care for them. The Royal College of Nursing accused the regulator of an “astounding failure of its primary purpose to safeguard the public, as well as to provide assurance to the nursing workforce that they and their colleagues had all undergone the necessary checks to practise”. Read full story Source: The Guardian, 27 May 2026
  12. News Article
    Safety concerns linked to AI voice tech are not being properly reported because many providers are unaware of the regulation system or too busy to use it, experts have told HSJ. The Medicine and Healthcare products Regulatory Authority is responsible for ensuring ambient voice technology products, in which the NHS is about to invest heavily, are safe. Data shared with HSJ showed there had only been five reports under the regulator’s “yellow card” system covering the 12 months to the beginning of May. The regulator said the five reports covered “a range of issues relating to the system capturing incorrect information; file save errors; and concerns relating to patient consent of use of the product”. However, experts said five reports was fewer than they would have expected, considering AVT systems are already being used widely in primary care, and in secondary care under what providers are describing as pilots. HSJ checked each of the 23 AVT providers registered with NHSE against the MHRA’s “yellow card” reporting website, and only three were recognised. An MHRA spokesperson said in this case, complainants could fill out a separate form. However, after being asked by HSJ about the missing 20, the regulator said it had now added all of them. But Hugh Harvey, founder of healthtech consultancy Hardian Health, told HSJ: “The yellow card system is the recommended way for users to report issues with medical devices, but it is currently underused, partly due to a lack of awareness, and partly due to the friction involved in doing so.” Read full story (paywalled) Source: HSJ, 26 May 2026
  13. Content Article
    The letter attached is from Professor Catherine Ross, Chief Scientific Officer for Scottish Government, with an update on the work relating to ‘Healthcare Science in Scotland’ and the theme of ‘quality, safety and, assurance’ as set out in Healthcare Science in Scotland: Defining Our Strategic Approach.    The Scottish Government has commissioned the Professional Standards Authority (PSA) to carry out a Right Touch Assurance (RTA) assessment of the Healthcare Science workforce. This work will examine the potential risk of harm to patients, particularly as many roles in Healthcare Science are not currently subject to statutory regulation. The assessment aims to inform future decisions about whether additional regulation may be needed to strengthen quality, safety and assurance across the profession. Stakeholder engagement will form a key part of the process, with opportunities to contribute evidence and views. A final report is expected by Spring 2027, after which the Scottish Government will consider next steps.
  14. News Article
    The family of a mother of five who died after getting a Brazilian butt lift (BBL) has written to the government to demand it brings in a new law to regulate the cosmetic industry. Alice Webb, 33, became unwell and later died in hospital after the treatment given by Jordan James Parke at his Gloucester salon in 2024. Webb's sister, April Palmer, and her former partner Ben Kingscote have written to health secretary James Murray calling on him to introduce Alice's Law, which would restrict liquid BBL procedures to qualified surgeons. Webb's family have said they are "disgusted" at the "extremely troubling" lack of progress since she died. The government insisted that it is "taking action". The family has previously backed the campaign launched by Save Face three years ago calling for greater regulation. The government has announced proposals to restrict BBLs and other high-risk procedures, but the family's letter criticised ministers for not acting soon enough, despite knowing the dangers. "Had the Government acted on those warnings when they were raised, Alice might still be with us," the letter from the family said. "Alice's Law is very important to us as a family, as we believe it could prevent avoidable harm and spare other families the same heartbreak," they said. "Every month of inaction risks further, entirely preventable fatalities." Read full story Source: BBC News, 22 May 2026
  15. News Article
    There is a growing “regulatory gap” around several NHS services where private provision has grown rapidly, the Parliamentary watchdog has told HSJ. Paula Sussex, who became the Parliamentary and Health Service Ombudsman in August, said she received a large number of concerns about ADHD and autism services, and provision of wheelchairs. In relation to neurodiversity diagnosis, there has been rapid growth in NHS-funded and self-funded independent sector provision responding to growing demand, alongside an absence of agreed standards, qualifications, and training. As a result, Ms Sussex often receives complaints that other services are refusing to recognise and act on the diagnoses, she said. Wheelchair services, meanwhile, are often privately provided through block contracts and subject to regular concerns about long waits for equipment and repairs. These services are not registered with the Care Quality Commission as they are not counted as a healthcare service. Ms Sussex said private provision – which was patchy, sometimes poor quality and not properly regulated – was “driving more costs into the system”. She suggested the Department of Health and Social Care should examine “who is going to pick up” these “regulatory gaps”. She added: “That would give more clarity to [integrated care boards] and providers to say: ‘Is it okay to accept this diagnosis?’ or for them to know there is a body overseeing private sector provision.” Read full story (paywalled) Source: HSJ, 22 May 2026
  16. Content Article
    The rapid development and use of artificial intelligence (AI) in health and social care raises professional, ethical and legal questions. In February, the Professional Standards Authority for Health and Social Care hosted a participatory workshop in collaboration with academics from the University of Bristol, Dr Helen Smith and Professor Jonathan Ives to explore how we can guide and regulate health and care professionals who use AI. The workshop brought together professional regulators and Accredited Registers, as well as patients, service users and members of the public. Through group discussions and a series of real-world scenarios, participants explored themes such as AI safety, bias, transparency and accountability. In this blog, Patrick Murphy, Policy Advisor, reflects on the messages that came out of the workshop. The value of lived experience The workshop reinforced a key message, that the future of AI in health and care cannot be shaped by technical expertise alone. Creating spaces where patients and service users work alongside regulators and Accredited Registers supports safer innovation. Lived experience brings vital insight into how systems work in practice, where risks can emerge, what the public want and need from regulation, and how to build trust. It also helps support the safe and reliable integration of AI. The workshop was designed with participation in mind. Patients and service users took part alongside regulators and accredited registers on an equal footing. In a space that can sometimes feel highly technical, the workshop showed that meaningful public involvement is both possible and necessary. Participants with lived experience engaged confidently with topics such as assurance, transparency and accountability. Discussions also covered how regulation, standards and guidance are experienced by the people they are meant to serve. A consistent message throughout the day was that patients and service users are not just observers of AI policy and regulation, they are essential partners in getting it right. Their contributions raised practical questions and real-world examples, and kept the focus on how AI-enabled decisions can affect people’s lives, access to services and confidence in care. Equity, transparency and trust Patients, service users and members of the public highlighted several issues that deserve particular attention as AI becomes more common across health and care. If engagement only reaches the most confident, connected or well-resourced groups, AI tools and the rules around them risk being shaped by a narrow range of experience. True inclusion means actively involving people who are often overlooked, so innovation serves everyone and not just those who are easiest to reach. To support safe and fair innovation, tackling inequality needs to be built into every stage, from development, to procurement and service design, to long-term monitoring after deployment. Fairness and equity must be central, not an afterthought. Avoiding harm requires more than technical fixes. It also needs careful scrutiny of the data that feeds AI systems. That includes the data used to train models and the data used in designing health and care services. It is also essential to be clear about which outcomes are being measured and how success is defined. Trust depends on clarity, and it is important to give consideration to how AI is integrated in health and social care. Patients and service users should not feel like they are interacting with a 'black box'. It should be clear when AI is being used, what role it is playing in someone’s care and what options are available if something feels wrong. Empowering people helps them remain partners in their own health and care journey. The workshop highlighted challenges but also the opportunities for health and social care improvement presented by AI. As we navigate this technological transformation, patients and service users should remain empowered through co-production, helping to shape the standards, guidance and regulation that govern how AI is designed, deployed and monitored in practice. To find out more about the workshop and read the report, visit: Artificial intelligence - how to guide and regulate for health and social care professionals using AI
  17. Content Article
    This webinar, hosted by the International Association of Medical Regulatory Authorities (IAMRA), explored how medical and health profession regulators and broader patient safety systems can work more closely together to strengthen care and reduce harm to patients. It aims to help improve understanding of the opportunities to better connect people and system focused safety systems, including through potential partnership models, to best support and ensure a safe and competent health workforce. Facilitator: Professor Martin Fletcher, IAMRA Board Member Speakers: Helen Hughes, Chief Executive, Patient Safety Learning, UK, and Dr Gerry Hickson, Vanderbilt University Medical Center, USA. Related reading on the hub: Professional regulation and patient safety systems: parallel planets or partners in improvement? Professional regulation and patient safety: parallel systems or purposeful partners?
  18. News Article
    Proposed amendments to UK medical device regulations are “a disgrace” and risk creating the lowest barrier to entry for high-risk AI devices in the developed world, sector experts have told HSJ. Under the draft rules, which have been submitted to the World Trade Organisation ahead of being laid before Parliament, software designed to diagnose a condition can face greater regulatory scrutiny than software designed to treat one. This means a company could deploy an AI chatbot designed to treat patients with severe mental health problems without independent regulatory scrutiny by self-certifying its own safety in the same category as a walking stick. The Medicines and Healthcare products Regulatory Agency (MHRA) has published draft pre-market regulatory requirements for medical devices and in vitro diagnostic devices entering the market. This was the most significant update to the UK Medical Device Regulations (MDR) 2002 since Brexit, when the UK left the EU MDR. However, regulatory leaders have aired concerns about the draft amendments, particularly around the risk classification of software. Read full story (paywalled) Source: HSJ, 18 May 2026
  19. Event
    This webinar, hosted by the International Association of Medical Regulatory Authorities, will explore how medical and health profession regulators and broader patient safety systems can work more closely together to strengthen care and reduce harm to patients. It aims to help improve understanding of the opportunities to better connect people and system focused safety systems, including through potential partnership models, to best support and ensure a safe and competent health workforce. Speakers include: Helen Hughes, Chief Executive, Patient Safety Learning Dr Gerry Hickson, Vanderbilt University Medical Center Professor Martin Fletcher, IAMRA Board Member You can sign up for the webinar here. Related reading Professional regulation and patient safety systems: parallel planets or partners in improvement?
  20. News Article
    Tens of thousands of therapy sessions are still being carried out by unaccredited practitioners in the NHS, data suggests – nearly four years after a deadline to stamp this out. The situation has been called “concerning” by a leading psychology body, who warned expansion of mental health care should “not come at the expense” of patient safety. The data relates to talking therapies in mental health care, such as cognitive behavioural therapy, typically delivered over a number of sessions. More than 40,600 out of 227,800 appointments – nearly a fifth - were carried out by a therapist who was not accredited or in training, according to the latest NHS England data for February this year. This information was unknown for nearly 300,000 more sessions. NHSE previously set a deadline for all counsellors delivering NHS-funded care to be accredited or in training by mid-2022. But Rebecca Light from the British Association for Behavioural and Cognitive Psychotherapies said: “It is concerning that a substantial number of interventions continue to be delivered by practitioners who are not yet registered or accredited.” The chief accreditation officer and registrar said: “As demand for mental health services continues to grow, it is vital that workforce expansion is matched by consistent standards across services. “Strengthening the use of accredited registers, alongside supporting practitioners to achieve and maintain accreditation, will help ensure that increased access to care does not come at the expense of quality or patient safety.” Read full story (paywalled) Source: HSJ, 7 March 2026
  21. Content Article
    I have spent much of my career working in patient safety.  I genuinely believe that most people who come to work in the NHS do so with integrity, compassion and a desire to do the right thing. We talk often about learning cultures, just culture and systems thinking. We have national frameworks, thoughtful strategies and well-intentioned leaders. And yet this example I'd like to share with you reminds me of how fragile that progress still is. This blog is not about blame. In fact, it is about the opposite. A patient safety incident A colleague of mine, a doctor, was involved in a patient safety incident relating to a prescribing issue where the patient, sadly, died as a result. The organisation responded appropriately and compassionately, commissioning a patient safety investigation under the Patient Safety Incident Response Framework (PSIRF). The investigation was thorough, systems-focused and mindful of the profound impact on the family and the staff involved. The investigation concluded that the primary contributory factor was the presence of two different digital prescribing systems. It did not identify negligence. The findings were shared with the coroner as part of the evidence bundle, and the coroner reached the same conclusion: the cause of death lay in system design and interoperability (the ability to work with other computer systems or software used by the organisation to exchange and make use of information), not individual fault. Throughout this process, the organisation supported the patient’s family and the staff involved. Openness, compassion and learning were evident. This is precisely what PSIRF was designed to promote—moving away from asking “who made the error?” and instead asking “how did the system make this more likely to happen?”.[1] Self-referral to the GMC? As happens in medical training, the doctor involved rotated to a new organisation. During an early conversation, the incident was openly discussed with their educational supervisor—someone who had not been present during the incident and who worked in a different Trust at the time. Despite the clear findings of the investigation and the coroner’s conclusion, the supervisor suggested that the doctor should self-refer to the General Medical Council (GMC). The doctor contacted me, understandably anxious, asking whether there was documentation from the coroner that required or recommended self-referral to the regulator. I reviewed the material and reassured them that there was no such recommendation. The incident had been formally investigated, reviewed independently by the coroner and conclusively identified as a systems issue rather than professional misconduct or impaired fitness to practise. Doctors can self-refer to the GMC, and in some circumstances that is appropriate. In this case, there was no regulatory threshold met, no negligence identified and no ongoing risk that regulatory action would mitigate. A referral would not create learning; it would simply create fear. Despite PSIRF, and repeated commitments to learning cultures, we still see reflexive thinking that equates involvement in harm with personal culpability. The assumption seems to be that regulatory referral is the safest option “just in case”. But safe for whom? The evidence tells us that regulatory referrals are not a neutral act. GMC data show that fitness to practise enquiries have continued to rise in recent years, with an increase of around 7% between 2023 and 2024, continuing an upward trend.[2] This aligns with broader analyses suggesting annual increases of between 6–8% in referrals, despite the majority of cases closing at triage or with no further action.[3] At the same time, we know from research that the overwhelming majority of employer referrals do not result in sanctions, yet they carry a significant psychological burden for doctors.[4] Being under regulatory scrutiny is associated with anxiety, depression, loss of confidence and, in some cases, doctors leaving the profession altogether.[5] [6] This does not enhance patient safety; it risks undermining it. What concerns me most is that this doctor did exactly what we encourage: they were open, reflective and honest about a traumatic event. And yet that openness appeared to trigger a suggestion of self-referral, as though transparency itself is risky. That is not a learning culture. That is a quiet continuation of blame. PSIRF explicitly asks us to separate accountability from punishment, and learning from fear.[1] It recognises that healthcare is delivered within complex systems where digital design, workload, cognitive load, environment and organisational decisions all interact.[7] Regulators themselves acknowledge this and have repeatedly stated that not every adverse outcome requires regulatory involvement.[4] When we default to “the GMC just in case”, we send a powerful message to staff: even when the system fails, you may still carry the personal risk. That message discourages reporting, reflection and honesty, the very behaviours patient safety depends on.[8] In the end, the doctor did not self-refer. They were reassured, supported and able to continue their training without the added weight of unnecessary regulatory fear. Moving beyond a blame culture If we are serious about moving beyond blame culture in the NHS, then PSIRF cannot stop at investigations. It has to show up in conversations, supervision and how we respond to staff who have already been through something devastating. Otherwise, PSIRF becomes a framework we apply on paper, while old habits persist in practice. True learning cultures are quiet, steady and compassionate. They trust evidence. They resist reflexive blame. And they remember that patient safety is strengthened not just by better systems, but by how we treat the people working within them. Call to action: For those of us in supervisory and leadership roles, the challenge is clear: resist reflexive escalation. Be guided by evidence, not anxiety. Create spaces where clinicians can speak openly about harm without fear that honesty will be turned against them. Every time we default to “just in case”, we reinforce the very culture PSIRF is trying to dismantle. References NHS England. Patient Safety Incident Response Framework (PSIRF).16 August 2022. General Medical Council. GMC Annual Report 2024: Trustees’ annual report and accounts for the year ended 31 December 2024. GMC, 2025. General Medical Centre. Fitness to practise statistics 2024. GMC, 2024. General Medical Council. Deciding whether to refer a matter to the GMC (Doctors). GMC, 2025. Bourne T, Wynants L, Peters M, et al, The impact of complaints procedures on the welfare, health and clinical practise of 7926 doctors in the UK: a cross-sectional survey. BMJ Open 2015; 5(1): e006687. Brooks SK, Gerada C, Chalder T. Review of literature on the mental health of doctors: are specialist services needed? Journal of Mental Health 2018; 27(2): 146–56. NHS England. Patient safety learning response toolkit. 16 August 2022. O’Donovan R, McAuliffe E. A systematic review of factors that enable psychological safety in healthcare teams, Int J Qual Health Care 2020; 32(4):,240–50. Further reading on the hub Read all our blogs in our Florence in the Machine series — an area for anonymous health and care staff to blog about the state of the health service as they experience it on a daily basis. If you work in health or social care and would like to share your experience on the hub, you can email [email protected].
  22. News Article
    Access to mifepristone, the FDA-approved medication used to end pregnancy, could become severely limited following a ruling from a US appeals court on Friday, which temporarily blocked the drug from being dispensed through the mail. The decision is for now the most sweeping threat to abortion access since the supreme court rolled back abortion rights in 2022, said Kelly Baden, vice-president at the Guttmacher Institute, an abortion rights advocacy group. “If allowed to stand, it would severely restrict access to mifepristone in every state, including those where abortion is broadly legal and where voters have acted to protect abortion rights,” she said. The so-called “abortion pill” is part of a two-drug regimen backed by decades of evidence for its efficacy and safety, and is used in the majority of abortions in the US. Usage has risen in recent years, especially in the aftermath of the 2022 ruling from the supreme court that overturned federal protections for the right to an abortion. In the year after that decision, the FDA formally modified its regulations to allow the drug to be prescribed online, expanding its use even in states where abortion care was being constricted. The drug has become a key target for the anti-abortion movement, and a series of lawsuits have challenged the drug’s initial approval in 2000 and the subsequent rules making it easier to obtain. Meanwhile, with the FDA now under Trump, the agency has opened a review of the medication. Once this analysis is completed, officials at the agency said, they will determine if changes to its regulations are warranted. Reproductive rights advocates have voiced concerns that the review could further limit mifepristone’s use, despite the evidence supporting its safety. Read full story Source: The Guardian, 4 May 2026
  23. News Article
    A large-scale criminal network supplying illegal steroids and prescription-only medication worth £1.8 million has been uncovered by the medicines watchdog, leading to seven men being sentenced. The investigation by the Medicines and Healthcare products Regulatory Agency’s (MHRA) Criminal Enforcement Unit discovered more than 130,000 doses of steroids and unauthorised medicines, including products such as tamoxifen, finasteride and modafinil. The illegal supply was traced after a website linked to the Bolton area was suspected of selling performance-enhancing steroids and other illegal medicines by the UK Anti-Doping (UKAD). MHRA investigators traced the activity to a flat above commercial premises on St Helens Road in Bolton, which was being used to store, package, and distribute the drugs. Seven men were charged with offences including conspiracy to supply controlled drugs, supplying unauthorised medicines, and money laundering to the value of over £1.8 million and received combined sentences totalling more than 21 years’ imprisonment. “This was a well-organised operation that put people at real risk. Medicines bought outside regulated channels can be unsafe, ineffective or fake,” Tim Duffield, MHRA Head of Intelligence said. Read full story Source: The Independent, 30 April 2026
  24. Content Article
    Martin Fletcher, hub topic lead for professionalisation and regulation, has been part of transformational change in professional regulation through his tenure as Chief Executive of the Australian Health Practitioner Regulation Agency (Ahpra). In a new blog for the hub, Martin asks: How do we better connect the work of professional regulation with a systems focus on improving patient safety? And how do we navigate this interface in a health and societal context which is rapidly changing? Zubin Austin writes eloquently about the challenges of the ‘chaotic tumult’ of the many wicked problems that face professional regulators and, indeed, our health system more widely.[1] These form both the context and scaffolding for our work in years to come. The rise of entrepreneurial and profit-driven models of care, telehealth, unregulated medicines for sale online, the role of social media and AI-driven therapeutics are disruptors which have introduced new risk profiles. Traditional regulatory frameworks and approaches to patient safety must adapt. These shifts demand new thinking around safety, accountability, transparency and equity. Traditionally, professional regulation has more narrowly focused on the conduct, competence and performance of individual health practitioners, with an emphasis on public protection. However, we know that the safety of patients is shaped by a wider range of inter-related factors, including clinical governance, team dynamics, design of systems and processes, technology and organisational safety culture. There can be no healthcare without a health workforce. And an ethical, safety-conscious, competent and accountable health workforce is critical for a safe, high quality healthcare system. I have previously written for Patient Safety Learning on the need to more closely link the work of service, product and system regulators, and patient safety improvement bodies. Shared goals, role clarity, information flows and aligned actions are critical. When we operate in silos, we risk missing the bigger picture. Without coordinated action across agencies, patients remain vulnerable. The rapidly growing cosmetic practices sector illustrates these challenges vividly. In both Australia and the UK, reviews have shown that regulating practitioners alone isn’t enough.[2] [3] Products, procedures, facilities, social media, information asymmetry, service licensing arrangements and weak professional ethics all contribute to the potential risk of harm to patients. More widely, there are significant opportunities to better use and share data and intelligence to both anticipate and understand risks of patient harm. The legalisation of medicinal cannabis in Australia powerfully illustrates this need. Incident reports, notifications and complaints are often lag indicators—we need to get ahead of emerging risks of harm to patients, especially in the face of the many healthcare disruptors we face. I hope the hub community is a vehicle for sharing ideas, strategies and real-world examples of how to build foundations and bridges between professional regulation and patient safety improvements more widely. New thinking and approaches are needed. And despite many differences in the way that health systems are organised and funded across the world, there are many common challenges. References Austin Z, Haji A. Regulation of wicked problems: opportunities, responsibilities, and threats. J Med Regulation. 2023;109(3):6–11. doi:10.30770/2572-1852-109.3.6. Brown A, Duggan A, Kirkland A, McCausland R. Independent review of the regulation of medical practitioners who perform cosmetic surgery: Final report. Melbourne: Australian Health Practitioner Regulation Agency; August 2022. UK Parliament. The regulation of non-surgical cosmetic procedures in England. House of Commons Library, 10 September 2025. Further blogs on the hub from Martin Professional regulation and patient safety systems: parallel planets or partners in improvement?
  25. Content Article
    Surgical implants, such as joint replacements, are used for many serious conditions. Innovation continues to supply new implants, including outputs of the soft robotics revolution. However, they carry risk of complications with potentially devastating consequences. This opinion paper provides the reflections of two surgical technologists on present challenges to safety, efficacy and broad implementation of medical implants. They highlight lack of familiarity with implant surgery in healthcare services, with concomitant risk. First-in-human application of new implants is not sufficiently standardised and regulated. IDEAL-D is a structured framework for medical devices (Idea, Development, Exploration, Assessment, Long-term study). Once CE-marked and approved for mainstream use, there are problems with the implementation. ‘Early adopter’ surgeons and centres face cultural inertia, lack of funding support and issues around training, especially learning curves. Patient selection may not be well-defined, and complications inaccurately reported, affecting implant dissemination detrimentally. The Cumberlege report showed how harmful this can be. There is need to standardise early clinical studies. Implementation of implantable devices requires changes to whole-team training, funding and post-implementation reporting. The IDEAL-D framework represents an important step, but other system-wide changes are required if implants are to achieve their intended clinical impact.
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