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Found 5 results
  1. Content Article
    Anyone who has the pleasure of virtual meetings in the current climate will hear the phrase "I think you’re on mute" at least two or three times a week. And this may not be the only place where people feel they are ‘on mute’. The dangers we know: voices unheard, frustrations hidden, staff feeling overwhelmed, undervalued. So if this is you, here’s three simple tips that may help: Make time to talk things through 1:1 Create a safe space to talk things through with a trusted colleague, maybe your boss or a colleague, a good friend or a trained coach. The NHS Leadership Academy offers access to trained coaches: https://www.leadershipacademy.nhs.uk/resources/coaching-register/. Make time for a 5–10 minute daily check-in with people around you Less a luxury more a necessity, especially now. A lot of teams have daily huddles in place. It’s a time to listen, a time to ask the right questions and have your say. What you think, what you see; your great ideas matter. Appreciate those around you Nancy Kline recommends a 5 to 1 ratio of praise to criticism. It really does work. And finally be kind to yourself Years ago a brilliant colleague recommended her three treats approach: A daily treat Maybe a special coffee or a just take a bit of fresh air during another long shift A weekly treat Long walk, lovely meal, whatever gets you in a happy place, A monthly treat Very long walk (only joking) – you’ll think of something. "You can buy your employees' time and muscle... but their hearts and minds come free.” Stephen Covey
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