Good practice

Articles in this category

1. My colleague made a derogatory comment about a patient - what now? (BMJ, 8 June 2026)

   • Speaking up
   • Organisational culture
   • (and 1 more)

     Tagged with:

     • Speaking up
     • Organisational culture
     • Team culture

   By Patient Safety Learning, 1 July

   • 0 comments
   • 71 views
   • 
   • Added by Patient Safety Learning
   • 1 July

2. NMC: Principles to support anti-racism in midwifery and nursing education and practice

   • Staff safety
   • Race
   • (and 2 more)

     Tagged with:

     • Staff safety
     • Race
     • Ethnicity
     • Organisational culture

   By Patient Safety Learning, 17 June

   • 0 comments
   • 287 views
   • 
   • Added by Patient Safety Learning
   • 17 June

3. Breaking bread and building bonds: The impact of meal sharing in the workplace (May 2025)

   • Food
   • Organisational culture
   • (and 2 more)

     Tagged with:

     • Food
     • Organisational culture
     • Team culture
     • Nurse

   By Patient Safety Learning, 20 May

   • 0 comments
   • 256 views
   • 
   • Added by Patient Safety Learning
   • 20 May

4. Healthcare People Management Association: When we do harm

   • Investigation
   • Staff support
   • (and 2 more)

     Tagged with:

     • Investigation
     • Staff support
     • Patient harmed
     • Policies

   By Patient Safety Learning, 7 April

   • 0 comments
   • 215 views
   • 
   • Added by Patient Safety Learning
   • 7 April

5. Building openness, trust, and courage: the journey of the Patient Safety Management Network

   • Safety culture
   • Collaboration
   • (and 1 more)

     Tagged with:

     • Safety culture
     • Collaboration
     • Psychological safety

   By Patient_Safety_Learning, 19 February

   • 0 comments
   • 920 views
   • 
   • Added by Patient_Safety_Learning
   • 19 February

6. Changing attitudes and patterns of behaviour in the workplace: An interview with Shaun Keep and Paul Adams

   • Speaking up
   • Organisational culture
   • (and 4 more)

     Tagged with:

     • Speaking up
     • Organisational culture
     • Leadership
     • Staff support
     • Whistleblowing
     • Bullying

   By Patient Safety Learning, 11 November, 2025

   • 0 comments
   • 861 views
   • 
   • Added by Patient Safety Learning
   • 11 November, 2025

7. The quiet power of accountability: 10 leadership steps to transform healthcare's punitive culture (ECRI, 26 June 2025)

   • Organisational culture
   • Staff support
   • (and 5 more)

     Tagged with:

     • Organisational culture
     • Staff support
     • Psychological safety
     • Human error
     • Just Culture
     • Accountability
     • Leadership

   By Patient Safety Learning, 5 September, 2025

   • 0 comments
   • 457 views
   • 
   • Added by Patient Safety Learning
   • 5 September, 2025

8. Virginia Health System uses AHRQ Surveys on Patient Safety Culture® to improve quality of care (June 2025)

   • Safety culture
   • Organisational culture

   By Patient Safety Learning, 25 July, 2025

   • 0 comments
   • 686 views
   • 
   • Added by Patient Safety Learning
   • 25 July, 2025

9. Should the GMC regulate doctors on social media? (18 June 2025)

   • Organisational culture
   • Speaking up
   • (and 3 more)

     Tagged with:

     • Organisational culture
     • Speaking up
     • Regulatory issue
     • Social media
     • Ethics

   By Patient Safety Learning, 20 June, 2025

   • 0 comments
   • 1,483 views
   • 
   • Added by Patient Safety Learning
   • 20 June, 2025

10. The Patient Experience Library: Red flags for harm (April 2025)

    • Organisational culture
    • Accountability
    • (and 2 more)

      Tagged with:

      • Organisational culture
      • Accountability
      • Organisational learning
      • Training

    By Patient Safety Learning, 17 April, 2025

    • 0 comments
    • 745 views
    • 
    • Added by Patient Safety Learning
    • 17 April, 2025

11. Safe learning environment charter: priorities (NHS England, 7 February 2025)

    • Organisational culture
    • Behaviour
    • (and 3 more)

      Tagged with:

      • Organisational culture
      • Behaviour
      • Health education
      • Training
      • Staff support

    By Patient Safety Learning, 9 April, 2025

    • 0 comments
    • 1,176 views
    • 
    • Added by Patient Safety Learning
    • 9 April, 2025

12. Tool: the CUS technique

    • Communication
    • Staff support
    • (and 1 more)

      Tagged with:

      • Communication
      • Staff support
      • Organisational culture

    By Patient Safety Learning, 12 March, 2025

    • 0 comments
    • 3,934 views
    • 
    • Added by Patient Safety Learning
    • 12 March, 2025

13. Podcast - Communicating with Ros Atkins: Rob Elias, doctor (7 July 2024)

    • Communication
    • Engagement
    • (and 3 more)

      Tagged with:

      • Communication
      • Engagement
      • Organisational culture
      • Decision making
      • Consent

    By Patient-Safety-Learning, 23 December, 2024

    • 0 comments
    • 474 views
    • 
    • Added by Patient-Safety-Learning
    • 23 December, 2024

14. Strategies for learning from failure (April 2011)

    • Culture of fear
    • Organisational culture
    • (and 2 more)

      Tagged with:

      • Culture of fear
      • Organisational culture
      • Leadership
      • Safety culture

    By Patient Safety Learning, 14 October, 2024

    • 0 comments
    • 1,503 views
    • 
    • Added by Patient Safety Learning
    • 14 October, 2024

15. Safer Care Victoria: Victorian safety culture guide (September 2024)

    • Australia
    • Organisational culture
    • (and 2 more)

      Tagged with:

      • Australia
      • Organisational culture
      • Safety culture
      • Leadership

    By Patient Safety Learning, 3 October, 2024

    • 0 comments
    • 1,338 views
    • 
    • Added by Patient Safety Learning
    • 3 October, 2024

16. Silent dangers. What happens when we don’t listen and what happens when we do (12 September 2024)

    • Organisational culture
    • Communication
    • (and 1 more)

      Tagged with:

      • Organisational culture
      • Communication
      • Staff support

    By Patient Safety Learning, 13 September, 2024

    • 0 comments
    • 422 views
    • 
    • Added by Patient Safety Learning
    • 13 September, 2024

17. Just Culture - NHS Mersey Care documentary (2018)

    • Just Culture
    • Patient harmed
    • (and 7 more)

      Tagged with:

      • Just Culture
      • Patient harmed
      • Organisational culture
      • Restorative Justice
      • Patient / family involvement
      • Patient / family support
      • Staff support
      • Leadership
      • Accountability

    By Patient Safety Learning, 19 March, 2024

    • 0 comments
    • 1,181 views
    • 
    • Added by Patient Safety Learning
    • 19 March, 2024

18. To coach or not to coach? Part 3 – by Dawn Stott

    • Health coaching
    • Organisational culture
    • (and 7 more)

      Tagged with:

      • Health coaching
      • Organisational culture
      • Personal reflection
      • Personal development
      • Leadership
      • Feedback
      • Staff support
      • Psychological safety
      • Speaking up

    By Dawn Stott, 26 February, 2024

    • 0 comments
    • 1,201 views
    • 
    • Added by Dawn Stott
    • 26 February, 2024

19. To coach or not to coach? Part 2 – by Dawn Stott

    • Health coaching
    • Organisational culture
    • (and 5 more)

      Tagged with:

      • Health coaching
      • Organisational culture
      • Feedback
      • Staff support
      • Personal development
      • Personal reflection
      • Leadership

    By Patient Safety Learning, 13 February, 2024

    • 0 comments
    • 1,072 views
    • 
    • Added by Patient Safety Learning
    • 13 February, 2024

20. To coach or not to coach? Part 1 – by Dawn Stott

    • Organisational culture
    • Leadership
    • (and 6 more)

      Tagged with:

      • Organisational culture
      • Leadership
      • Feedback
      • Staff support
      • Personal reflection
      • Team leadership
      • Personal development
      • Health coaching

    By Dawn Stott, 1 February, 2024

    • 0 comments
    • 1,651 views
    • 
    • Added by Dawn Stott
    • 1 February, 2024

21. Developing cultural change in healthcare: Part 2 – by Dawn Stott

    • Organisational culture
    • Standards
    • (and 4 more)

      Tagged with:

      • Organisational culture
      • Standards
      • Staff support
      • Communication
      • Training
      • Human factors

    By Dawn Stott, 5 December, 2023

    • 0 comments
    • 1,493 views
    • 
    • Added by Dawn Stott
    • 5 December, 2023

22. Developing cultural change in healthcare: Part 1 – by Dawn Stott

    • Organisational culture
    • Staff safety
    • (and 4 more)

      Tagged with:

      • Organisational culture
      • Staff safety
      • Staff support
      • Leadership
      • Communication
      • Speaking up

    By Dawn Stott, 28 November, 2023

    • 0 comments
    • 2,951 views
    • 
    • Added by Dawn Stott
    • 28 November, 2023

23. NHS England: Staff recognition framework (12 October 2023)

    • Organisational culture
    • Staff support
    • (and 3 more)

      Tagged with:

      • Organisational culture
      • Staff support
      • Communication
      • Recognition
      • Leadership

    By Patient Safety Learning, 16 October, 2023

    • 0 comments
    • 1,531 views
    • 
    • Added by Patient Safety Learning
    • 16 October, 2023

24. How successful health care organizations keep worker morale up (Harvard Business Review, 30 May 2023)

    • Organisational culture
    • Team culture
    • (and 5 more)

      Tagged with:

      • Organisational culture
      • Team culture
      • Leadership
      • Staff support
      • Resilience
      • Staff engagement
      • USA

    By Patient Safety Learning, 14 July, 2023

    • 0 comments
    • 777 views
    • 
    • Added by Patient Safety Learning
    • 14 July, 2023

25. Why didn’t you report it? A blog by Emma Walker

    • Reporting
    • Speaking up
    • (and 3 more)

      Tagged with:

      • Reporting
      • Speaking up
      • Organisational culture
      • Safety culture
      • Patient safety incident

    By Patient Safety Learning, 20 June, 2023

    • 0 comments
    • 1,993 views
    • 
    • Added by Patient Safety Learning
    • 20 June, 2023