Summary
This briefing highlights evidence on NHS staff, their experience at work, the pressures they face and the consequences for patients. The Point of Care Foundation believes that it’s critically important that NHS employers pay attention to staff and their experience at work because when staff feel positive and engaged with work it has a positive impact on patient experience.
The Point of Care Foundation – Behind closed doors (July 2017)
https://s16682.pcdn.co/wp-content/uploads/2017/07/Behind-Closed-Doors-July-2017.pdf
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