Investigations and complaints

Articles in this category

1. NHS Resolution: Duty of candour animation (30 March 2022)

   • Investigation
   • Patient safety incident
   • (and 5 more)

     Tagged with:

     • Investigation
     • Patient safety incident
     • Duty of Candour
     • Patient / family involvement
     • Patient / family support
     • Communication
     • Transparency

   By Patient Safety Learning, 4 April

   • 0 comments
   • 165 views
   • 
   • Added by Patient Safety Learning
   • 4 April

2. The Duty of Candour (Health and Care Professions Council)

   • Duty of Candour
   • Patient harmed
   • (and 5 more)

     Tagged with:

     • Duty of Candour
     • Patient harmed
     • Patient / family involvement
     • Skills
     • Legal issue
     • Investigation
     • Communication

   By Patient Safety Learning, 15 February

   • 0 comments
   • 85 views
   • 
   • Added by Patient Safety Learning
   • 15 February

3. Bleed Out: HBO documentary (2018)

   • Relative
   • Patient harmed
   • (and 5 more)

     Tagged with:

     • Relative
     • Patient harmed
     • Investigation
     • USA
     • Patient safety incident
     • Patient / family involvement
     • Contributing factor

   By Patient Safety Learning, 17 January

   • 0 comments
   • 134 views
   • 
   • Added by Patient Safety Learning
   • 17 January

4. Independent Investigations 2019/21 Annual Report (December 2021)

   • Investigation
   • Mental health

   By Patient-Safety-Learning, 10 January

   • 0 comments
   • 65 views
   • 
   • Added by Patient-Safety-Learning
   • 10 January

5. NHS podcast: Update on the Patient Safety Incident Response Framework (February 2022)

   • Patient safety incident
   • Patient safety strategy
   • (and 2 more)

     Tagged with:

     • Patient safety incident
     • Patient safety strategy
     • Investigation
     • Policies

   By Patient Safety Learning, 2 January

   • 0 comments
   • 144 views
   • 
   • Added by Patient Safety Learning
   • 2 January

6. NHS England: How we acted on patient safety issues you recorded

   • Patient safety incident
   • Investigation
   • (and 15 more)

     Tagged with:

     • Patient safety incident
     • Investigation
     • Safety process
     • Medical device / equipment
     • Medication
     • Surgery - General
     • Transfer of care
     • Prescribing
     • Maternity
     • Case report
     • Patient harmed
     • Paediatrics
     • Children and Young People
     • Pandemic
     • Pregnancy
     • Resuscitation
     • ICU/ ITU/ HDU

   By Patient-Safety-Learning, 1 December, 2021

   • 0 comments
   • 311 views
   • 
   • Added by Patient-Safety-Learning
   • 1 December, 2021

7. Template: Patient safety incident response plan 2020/21

   • Patient safety incident
   • Investigation
   • (and 2 more)

     Tagged with:

     • Patient safety incident
     • Investigation
     • Action plan
     • Organisational learning

   By Patient-Safety-Learning, 1 October, 2021

   • 0 comments
   • 233 views
   • 
   • Added by Patient-Safety-Learning
   • 1 October, 2021

8. Patient safety incidents cannot be eradicated but mitigated (13 September 2021)

   • Negligence claim
   • Legal issue
   • (and 4 more)

     Tagged with:

     • Negligence claim
     • Legal issue
     • Organisational learning
     • Patient safety incident
     • Communication
     • Human factors

   By Patient Safety Learning, 15 September, 2021

   • 0 comments
   • 332 views
   • 
   • Added by Patient Safety Learning
   • 15 September, 2021

9. Radio Ombudsman #24: Derek Richford on how personal tragedy led to uncovering serious failings in maternity care (3 September 2021)

   • Maternity
   • Investigation
   • (and 5 more)

     Tagged with:

     • Maternity
     • Investigation
     • Transparency
     • Patient / family involvement
     • Patient / family support
     • Complaint
     • Legal issue

   By Patient Safety Learning, 9 September, 2021

   • 0 comments
   • 418 views
   • 
   • Added by Patient Safety Learning
   • 9 September, 2021

10. NHS England: Patient Safety Incident Response Framework - Frequently asked questions (5 August 2021)

    • Crisis response
    • Investigation

    By Mark Hughes, 10 August, 2021

    • 0 comments
    • 553 views
    • 
    • Added by Mark Hughes
    • 10 August, 2021

11. A guide to safety, quality and mortality review using the structured judgement case note review method - Yorkshire & Humber AHSN (2015)

    • Investigation
    • Patient safety incident
    • (and 1 more)

      Tagged with:

      • Investigation
      • Patient safety incident
      • Care record

    By Patient-Safety-Learning, 3 June, 2021

    • 0 comments
    • 252 views
    • 
    • Added by Patient-Safety-Learning
    • 3 June, 2021

12. Patient Safety Incident Response Framework

    • Crisis response
    • Investigation

    By PatientSafetyLearning Team, 17 May, 2021

    • 0 comments
    • 428 views
    • 
    • Added by PatientSafetyLearning Team
    • 17 May, 2021

13. Raising concerns about a healthcare worker (AvMA)

    • Investigation
    • Complaint
    • (and 1 more)

      Tagged with:

      • Investigation
      • Complaint
      • Negligence claim

    By PatientSafetyLearning Team, 2 February, 2021

    • 0 comments
    • 309 views
    • 
    • Added by PatientSafetyLearning Team
    • 2 February, 2021

14. Self-help guides: Action Against Medical Accidents (AvMA)

    • Complaint
    • Investigation
    • (and 1 more)

      Tagged with:

      • Complaint
      • Investigation
      • Patient harmed

    By PatientSafetyLearning Team, 1 February, 2021

    • 0 comments
    • 286 views
    • 
    • Added by PatientSafetyLearning Team
    • 1 February, 2021

15. Questions to ask if conducting an inquiry about workplace racism (HSJ, 5 September 2018)

    • Investigation
    • Health inequalities
    • (and 2 more)

      Tagged with:

      • Investigation
      • Health inequalities
      • Health Disparities
      • Racism

    By Patient Safety Learning, 23 January, 2021

    • 0 comments
    • 85 views
    • 
    • Added by Patient Safety Learning
    • 23 January, 2021

16. NHS Serious Incident framework (27 March 2015)

    • Patient safety incident
    • Organisational learning
    • (and 2 more)

      Tagged with:

      • Patient safety incident
      • Organisational learning
      • Investigation
      • Patient harmed

    By Patient-Safety-Learning, 14 January, 2021

    • 0 comments
    • 242 views
    • 
    • Added by Patient-Safety-Learning
    • 14 January, 2021

17. CQC inspections and regulation of Whorlton Hall: second independent report (15 December 2020)

    • Legal issue
    • Patient safety incident
    • (and 8 more)

      Tagged with:

      • Legal issue
      • Patient safety incident
      • Recommendations
      • Regulatory issue
      • Learning disabilities
      • Autism
      • Organisational culture
      • Organisational Performance
      • Organisational learning
      • Speaking up

    By Patient Safety Learning, 6 January, 2021

    • 0 comments
    • 521 views
    • 
    • Added by Patient Safety Learning
    • 6 January, 2021

18. HSIB: Submit a patient safety concern

    • Complaint
    • Patient engagement
    • (and 1 more)

      Tagged with:

      • Complaint
      • Patient engagement
      • Safety report

    By PatientSafetyLearning Team, 30 September, 2020

    • 0 comments
    • 506 views
    • 
    • Added by PatientSafetyLearning Team
    • 30 September, 2020

19. Radio Ombudsman #19: Sir Robert Francis QC on why listening to patients is vital to improve services

    • Complaint
    • Speaking up
    • (and 3 more)

      Tagged with:

      • Complaint
      • Speaking up
      • Whistleblowing
      • Patient engagement
      • Accountability

    By Patient Safety Learning, 16 September, 2020

    • 0 comments
    • 613 views
    • 
    • Added by Patient Safety Learning
    • 16 September, 2020

20. Findings of the Cumberlege Review: patient complaints

    • Womens health
    • Complaint
    • (and 2 more)

      Tagged with:

      • Womens health
      • Complaint
      • Patient harmed
      • Patient engagement

    By PatientSafetyLearning Team, 30 July, 2020

    • 0 comments
    • 1,138 views
    • 
    • Added by PatientSafetyLearning Team
    • 30 July, 2020

21. Healthcare regulation should be about the people, not the process (July 2020)

    • Investigation
    • Patient engagement
    • (and 5 more)

      Tagged with:

      • Investigation
      • Patient engagement
      • Patient death
      • Baby
      • Maternity
      • Quality improvement
      • Patient involvement

    By PatientSafetyLearning Team, 30 July, 2020

    • 0 comments
    • 605 views
    • 
    • Added by PatientSafetyLearning Team
    • 30 July, 2020

22. Restorative practice in healthcare (webinar recording, July 2020)

    • Investigation
    • Safety culture
    • (and 4 more)

      Tagged with:

      • Investigation
      • Safety culture
      • Culture of fear
      • Transparency
      • Leadership
      • Restorative Justice

    By Claire Cox, 27 July, 2020

    • 0 comments
    • 726 views
    • 
    • Added by Claire Cox
    • 27 July, 2020

23. Race differences in reported harmful patient safety events in healthcare system high reliability organisations (December 2018)

    • Race
    • Ethnicity
    • (and 4 more)

      Tagged with:

      • Race
      • Ethnicity
      • Health inequalities
      • Discrimination
      • Unconscious bias
      • High reliability organisations

    By PatientSafetyLearning Team, 27 July, 2020

    • 0 comments
    • 377 views
    • 
    • Added by PatientSafetyLearning Team
    • 27 July, 2020

24. ‘Requiring immediate action’: The patient safety issues hidden in unpublished reports (25 June 2020)

    • Investigation
    • Patient safety incident
    • (and 6 more)

      Tagged with:

      • Investigation
      • Patient safety incident
      • Organisational culture
      • Communication
      • Maternity
      • Surgery - General
      • Bullying
      • Patient death

    By Patient Safety Learning, 26 June, 2020

    • 0 comments
    • 1,092 views
    • 
    • Added by Patient Safety Learning
    • 26 June, 2020

25. The patient died: What about involvement in the investigation process? (May 2020)

    • Patient
    • Patient death
    • (and 2 more)

      Tagged with:

      • Patient
      • Patient death
      • Patient / family involvement
      • Investigation

    By Claire Cox, 26 May, 2020

    • 0 comments
    • 790 views
    • 
    • Added by Claire Cox
    • 26 May, 2020