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Found 34 results
  1. News Article
    Ambulance trusts should review their ability to respond to mass casualty incidents and press commissioners for any additional resources they need, the report into the Manchester Arena bombing has said. Only 7 of the 319 North West Ambulance Service Trust vehicles available on the night of the attack, in 2017, were able to deploy immediately, the report said. It said experts believed that “such a situation would almost inevitably be replicated if a similar incident were to occur again anywhere in the country”, given current resources and demand. Ambulance trusts are now hugely more st
  2. Content Article
    This week I had the pleasure of meeting with Janet Williams MBE who with EMMA M. and INFACT have done so much to provide information and support to patients taking Sodium Valproate. Women are still not getting the information needed to make the choices that are right for them at different stages of their lives. Despite regulators advice patients continue to be dispensed sodium valproate in plain white boxes with no warning labels or patient information leaflets. Janet shared a devastating story with me about a patient who was only told about the harmful effects of sodium valproate af
  3. Content Article
    Thank you to everyone who has shared your powerful stories with me about your own experiences and those of family members. Your testimonies are both heartfelt and heart breaking, a very emotional read. I cannot think of a greater motivation for decision makers to do what is right, without delay. I was very privileged to meet Yasmin Golding and to hear about the #SaferMumSaferBaby campaign by the Epilepsy Society. It was humbling to hear directly from Yasmin about her hopes and fears for the future and why having information to help minimise risk would make the world of differenc
  4. Content Article
    Patient Partnership was the theme last week. I met with Rachel Power and we discussed the great value of shared decision making and the Patients Association strategy of Patient Partnership in the design and delivery of healthcare. I spoke at Royal College of Anaesthetists and had fantastic engagement from the delegates about improving patient safety. I heard Annie Hunningher speak about patient partnership as part of NatSSIPs2 This is the start of Speak Up Month I spoke with Jayne Chidgey-Clark about Speaking Up for safety and why it’s so important that patients, families a
  5. Content Article
    The safety of medicines and medical devices is everybody’s business and we all have a part to play The Patient Safety Commissioner is a new role and, with my small team, we are setting up the office. Thanks very much for your patience while we get up and running. Thanks very much to everyone who has been in touch this week. My contact details are commissioner@patientsafetycommissioner.org.uk. With many patient safety events in England being postponed I’ve reflected that World Patient Safety Day will be celebrated and prioritised for many weeks this year. With medication safety a
  6. Content Article
    I am honoured to start my role as the first Patient Safety Commissioner for England. Patients’ voices need to be at the heart of the design and delivery of healthcare but there are many examples where patients have not been listened to leading to untold harm to themselves and their families. I would like to pay tribute to the incredible courage, persistence and compassion of all those who have campaigned for many years and gave evidence to First Do No Harm. I will work collaboratively with patients and others to challenge the healthcare system to make improvements: All p
  7. News Article
    Dr Henrietta Hughes was appointed as the first ever Patient Safety Commissioner for England in July. She began her role on 12 September. Dr Hughes is an independent point of contact for patients so that patients’ voices are heard and acted upon. She will use patients’ insight to help the government and the healthcare system in England listen and respond to patients’ views and promote patient safety, specifically with regard to medicines and medical devices. For more information on the role of the Patient Safety Commissioner see the fact sheet and the government’s response to a consul
  8. News Article
    A new patient safety chief should be appointed in each of the four UK nations to oversee health and social care and tackle the currently “fragmented and complex” system, experts have urged. The Professional Standards Authority for Health and Social Care (the body that oversees the 10 statutory bodies that regulate health and social care professionals in the UK, including the General Medical Council) has called for what it described as a radical rethink to improve safety in care. In a report published last week, it recommended the appointment of an independent health and social care safety
  9. Content Article
    The Professional Standards Authority for Health and Social Care (PSA) is an independent body which oversees the ten statutory bodies that regulate healthcare professionals in the United Kingdom and social care in England. Its aim is to protect the public by improving the regulation and registration of people who work in health and social care.[1] In its new report, Safer care for all – solutions from professional regulation and beyond, the PSA set out their view of the main unresolved challenges which impact the quality and safety of health and social care.[2] This is structured around fo
  10. Content Article
    Working together to achieve safer care for all There are some big challenges ahead that need us all to work together to solve them. In our new report, 'Safer Care for All: solutions from professional regulation and beyond', we set out four key challenges for patient and service user safety: Tackling inequalities. Keeping pace with changes to technology and the delivery of care. Facing up to the workforce crisis. Addressing issues of accountability, fear and public safety. We suggest possible solutions as well as one major overarching recommendation: that eac
  11. Content Article
    The report considers four main themes: 1) Tackling inequalities The report sets out that there are persistent, major inequalities in access to and experience of healthcare services. To help tackle this, it states that the system as a whole needs to improve the way it collects data about the protected characteristics of complainants, so that we can see start to identify any differences in how care is delivered, and how complaints are handled. 2) Regulating for new risks It highlights that the way health and care are funded and delivered is changing. There is an increase in ‘
  12. Content Article
    I love and support the NHS. But when things go wrong for patients and service users, the system is often too slow to change or respond effectively. I have been through complaints, the Ombudsman and Inquest processes around the poor end of life care of my late mother. Those processes took years and were almost as stressful as those last few days of my mother’s life. I would not do it again. At the time, I reported the incident in detail to the CQC (inspectors), to the CCG (commissioners), to Healthwatch (local and national), but I noted no evidence of change. In fact, the CQC continued for
  13. News Article
    The Health and Social Care Secretary Steve Barclay has today appointed Dr Henrietta Hughes OBE as the first ever Patient Safety Commissioner for England. Adding to and enhancing existing work to improve the safety of medicines and medical devices, the appointment of a Commissioner is in response to the recommendations from Baroness Cumberlege’s review into patient safety, published in 2020. Dr Hughes will be an independent point of contact for patients, giving a voice to their concerns to make sure they are heard. She will help the NHS and government better understand what they can d
  14. News Article
    Patients will not be able to directly contact Scotland’s new Patient Safety Commissioner under the role’s proposed remit, according to the Sunday Post. Officials drawing up the job description for the position are proposing patients with concerns and complaints should go through their local health boards instead of dealing directly with the commissioner. Last week, Henrietta Hughes was named as the government’s preferred candidate for the role of Patient Safety Commissioner in England. In that role, Hughes will be able to be directly contacted by the public. Despite being the fi
  15. Content Article
    The investigation found a significant number of failures in the care and treatment of the patient overall and in the following areas: Nutrition and Feeding the patient – contrary to guidance which highlights the importance of high quality nutritional care based on individual assessment of needs with appropriate planning and monitoring, this investigation found the following failings: The feeding of porridge contrary to Speech and Language Therapy advice on 3 and 4 December 2016 and offering other foods contrary to advice. The recording who fed the patient porridge. The
  16. Event
    With general practice in crisis due to workforce shortages, an increasingly complex workload, rising public expectations, and further pressures caused by the Covid-19 pandemic, The King's Fund are providing the time and space for you to reflect, think differently, share and learn. Join peers and experts from The King’s Fund to explore: what the future of general practice looks like how the experience for patients and staff can be improved how to ensure those actions are building blocks towards the future. This event is for GPs, commissioners, nurses, practice man
  17. News Article
    An Independent Patients' Commissioner is set to be appointed to act as champion for people who have been harmed by medicines or medical devices. Baroness Cumberlege, who recommended the new role in a landmark report earlier this year, announced that the government had budged on the issue after initial resistance. She welcomed the move saying: "Had there been a patient safety commissioner before now, much of the suffering we have witnessed could have been avoided." But she added "the risk still remains" and further urgent action is needed to protect patients from potentially h
  18. Content Article
    "Many voices are not heard in British mental health care (and beyond), significant flaws are overlooked. If you are not satisfied with the status quo or just curious, follow us!" Here's a sample of some of the podcasts: Episode 33 - Basaglia's International Legacy: From Asylum to Community... review Episode 8 - Lived experience in Trieste, a mental health system without psychiatric hospitals, with Marilena and Arturo Episode 25 - Clinical Psychology vs Psychotherapy in Italy and the UK Episode 18 - The Trieste model cannot be exported to the UK because... let's
  19. Content Article
    The Commissioning for Quality and Innovation (CQUIN) framework supports improvements in the quality of services and the creation of new, improved patterns of care. 2022/23 CQUIN scheme 2020/21 CQUIN scheme 2019/20 CQUIN scheme 2017/19 CQUIN scheme 2016/17 CQUIN scheme 2017/19 Prescribed Services CQUIN Schemes 2016/17 Prescribed Specialised Services CQUIN schemes