When Susan Sullivan died from Covid-19, her parents’ world fell quiet.
But as John and Ida Sullivan battled the pain of losing their eldest, they were comforted by doctors’ assurance that they had done all they could.
It was not until more than a year later, when they received her medical records, that the family made a crushing discovery. These suggested that, despite Susan being in good health and responding well to initial treatments, doctors at Barnet hospital had concluded she wouldn’t pull through.
When Susan was first admitted on 27 March 2020, a doctor had written in her