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Showing results for tags 'Communication problems'.
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News Article
Fake news is likely to be causing some people from the UK's South Asian communities to reject the Covid vaccine, a doctor has warned. Dr Harpreet Sood, who is leading an NHS anti-disinformation drive, said it was "a big concern" and officials were working "to correct so much fake news". He said language and cultural barriers played a part in the false information. Dr Sood, from NHS England, said officials were working with South Asian role models, influencers, community leaders and religious leaders to help debunk myths about the vaccine. Much of the disinformation surrounds the- Posted
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Community Post
Is the word 'Whistleblowing' taboo?
Steve Turner posted a topic in Speak Up Guardians
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It's #SpeakUpMonth in the #NHS so why isn't the National Guardian Office using the word whistleblowing? After all it was the Francis Review into whistleblowing that led to the recommendation for Speak Up Guardians. I believe that if we don't talk about it openly and use the word 'WHISTLEBLOWING' we will be unable to learn and change. Whistleblowing isn’t a problem to be solved or managed, it’s an opportunity to learn and improve. So many genuine healthcare whistleblowers seem to be excluded from contributing to the debate, and yes not all those who claim to be whistleblowers are- Posted
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News Article
The government is facing criticism over its guidance on safe visits to care homes in England. Labour and a number of charities have described the suggestions, including floor-to-ceiling screens, designated visitor pods and window visits, as impractical. Alzheimer's Society has said it "completely misses the point". Justice Secretary Robert Buckland told BBC Radio 4's Today programme the guidance was "non-exhaustive". The updated government advice, which came into effect on Thursday, says care homes - especially those which have not allowed visits since March - "will be encourage -
News Article
After scandals like Winterbourne View, why is basic decency still remarkable?
Patient Safety Learning posted a news article in News
In late July 2019, Sara Ryan tweeted asking families with autistic or learning disabled children to share their experience of “sparkling” actions by health and social care professionals. She was writing a book about how professionals could make a difference in the lives of children and their families. "These tweets generated a visceral feeling in me, in part because of the simplicity of the actions captured. Why would you not ring someone after a particularly difficult appointment to check on them? Isn’t remembering what children like and engaging with their interests an obvious way to ge- Posted
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Content Article
I believe all clinicians should read this latest report. There is so much to be learned and so many changes in clinical practice that can be made right away. Since 2018, I have been teaching using Oliver's tragic story to promote reflection on best practice in prescribing and in implementing the Mental Capacity Act. I could write a lot here; however, I believe this is a report all clinicians, and especially all prescribers, need to read in full. A summary of how I see this (or indeed how any individual sees it) it will not be adequate.- Posted
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Content Article
Everything keeps changing while the patients stay the same
Claire Cox posted an article in Blogs
Patients that I care for remain the same. Medically they are the same as they ever were. They have bowel obstructions, they have heart attacks, they have infections, they break bones, and there will always be a constant flow of patients that need the services of the NHS. One day it will be you and it will be me, at some point we will rely on NHS care. However, the way that care is organised and delivered around us will change. We have no idea what it will look like in the future, but it will be different to what we knew before the pandemic hit. At the moment we are all working in a s- Posted
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News Article
Myla’s mum left with ‘soul‑destroying sadness’
Patient Safety Learning posted a news article in News
Mother Natalie Deviren was concerned when her two-year-old daughter Myla awoke in the night crying with a restlessness and sickness familiar to all parents. Natalie was slightly alarmed, however, because at times her child seemed breathless. She consulted an online NHS symptom checker. Myla had been vomiting. Her lips were not their normal colour. And her breathing was rapid. The symptom checker recommended a hospital visit, but suggested she check first with NHS 111, the helpline for urgent medical help. To her bitter regret, Natalie followed the advice. She spoke for 40 minutes to- Posted
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News Article
Health secretary to investigate allegations of women denied epidurals
Patient Safety Learning posted a news article in News
Women in labour are being denied epidurals by NHS hospitals, amid concern that a “cult of natural childbirth” is leaving rising numbers in agony. Last night, Matt Hancock, the Health Secretary, promised an investigation, and action to ensure women’s choices were respected, pledging to make the NHS maternity services the world-leader. An investigation by The Sunday Telegraph found hospitals refusing clear requests from mothers-to-be, in breach of official guidelines from the National Institute for Health and Care Excellence (NICE). Mr Hancock said all expectant mothers should be -
Content Article
Information Governance Toolkit - Caldicott Principles
Claire Cox posted an article in Hospital records
This document outlines the seven Caldicott Principles to be adhered to with in all sectors of the NHS: Principle 1 - Justify the purpose(s) for using confidential information. Principle 2 - Don't use personal confidential data unless it is absolutely necessary. Principle 3 - Use the minimum necessary personal confidential data. Principle 4 - Access to personal confidential data should be on a strict need-to-know basis. Principle 5 - Everyone with access to personal confidential data should be aware of their responsibilities. Principle 6 - Comply with the law- Posted
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Content Article
Watch the video interview here- Posted
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Content Article
From the 5365 operations, 188 adverse events were recorded. Of these, 106 adverse events (56.4%) were due to human error, of which cognitive error accounted for 99 of 192 human performance deficiencies (51.6%). These data provide a framework and impetus for new quality improvement initiatives incorporating cognitive training to mitigate human error in surgery.- Posted
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Content Article
Key take home messages Placing our faith in data management to improve patient experience at the frontline is dangerous. The fixation on right solutions, the desire to roll-out changes quickly and an assumption that impact measurement as depicted on a graph, do not help and potentially even distract emphasis away from the human interactions that patients and their relatives need. The positive ways that staff responded to an approach that allows them to put concepts of data to one side, and that gives them permission to relate on more human levels, suggests that they too need t -
Content Article
Far Beyond the Pale
Claire Cox posted an article in By patients and public
This short, moving, animation has been produced to support the Justice for LB campaign.- Posted
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Content Article
Key learning points If the patient had been more closely observed it is likely cardio-respiratory arrest and subsequent hypoxic brain injury could have been avoided. Effective procedures for nurse communication, effective handover and observation of critically unwell patients in intensive care and high dependency units are very important to safe patient care. Bedside and remote monitoring equipment provide vital information to staff and should be properly maintained and replaced where necessary.- Posted
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- Medicine - Cardiology
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Content Article
ThinkSAFE: 'Whose Leg is it Anyway'
Claire Cox posted an article in Keeping patients safe
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Content Article
Healthcare for offenders (last updated October 2019)
Patient Safety Learning posted an article in Prison setting
Guidelines and information on: healthcare in prisons in England healthcare for offenders in the community in England healthcare for offenders in Wales Community Sentence Treatment Requirements National Partnership Agreement for Prison Healthcare in England 2018-2021.- Posted
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Content Article
Connor Sparrowhawk: The tale of laughing boy (2015)
Claire Cox posted an article in Patient stories
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Content Article
The group’s conclusions are that six domains of care communication warrant attention and improvement: the care environment information exchange attitude and listening aligning and responding team communication communicating with unique groups. Together, these domains expand the definition of healthcare communication from communication as information transaction to communication as complex social and local dynamic. The report outlines the consequences of this expanded definition for healthcare communication improvement and improvement research.- Posted
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