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Found 1,294 results
  1. Content Article
    A candid discussion with photographer, father and patient safety campaigner, Scott Morrish, about how the NHS can create a just, learning culture and what the Ombudsman needs to do to improve its service.
  2. Content Article
    Imperial College Healthcare NHS Trust devised this inforgraphic to assist with navigating the the complaints system within the Patient advice and liaison service (PALS).
  3. Content Article
    This reflection published in the International Journal of Integrated Care provides a perspective on front-line involvement of a patient and caregiver in a research project focused on integrated care.
  4. Content Article
    Produced by the NHS Leeds Communications/Patient and Public Involvement and Experience Teams, the aim of this guide is to offer some support and practical guidance to GP Practices, who are interested in involving patients and carers in the running of their practice. The guidance will also support practices in achieving their Patient Participation Directed Enhanced Service (PPDES) The guidance will also support practices in achieving their Patient Participation Directed Enhanced Service (PPDES).
  5. Content Article
    Engaged and involved patients are key to achieving a healthcare system that is responsive to their needs and values. The British Medical Association(BMA) patient liaison group (PLG) wants to promote patient and public involvement (PPI), also known as PPE (patient and public engagement). GPs and practice managers can use this tool kit to involve patients and the public in healthcare planning and delivery.
  6. Content Article
    There have been repeated calls to better involve patients and the public and to place them at the centre of healthcare. In a paper published in BMJ Quality and Safety, Josephine Ocloo and Rachel Matthews explore the barriers, challenges and opportunities in involving patients in healthcare.
  7. Content Article
    In this series 'e-Patient Dave' deBronkart shares what we all need to know to get the best medical care without going broke or getting killed in the process. An 'e-patient' is someone who is empowered, engaged, equipped, and able, who never expected the system to do everything but thinks and acts like a responsible independent person.
  8. Content Article
    Both national and maternity investigations are showing a high level of family engagement through an inclusive and innovative model that ensures families have a voice throughout investigations. Here the Healthcare Safety Investigation Branch (HSIB) demonstrate how they involve families in their investigations.
  9. Content Article
    Healthcare Safety Investigation Branch (HSIB) report on the inadvertent administration of an oral liquid medicine into a vein. This report indicated the importance of using human factors in the investigation process. The investigation reviewed the effectiveness of the current processes for the storage of medicines, equipment design, and the prescribing, preparation, checking and administration of medication. It also considered the contextual, environmental and human factors that influenced the inadvertent administration of an oral solution into a vein. The effectiveness of current processes for implementation of local safety standards for invasive procedures was also considered. A human factors expert was involved in the investigation and a dedicated report was written based on the evidence reviewed, a reconstruction of the event and a simulation of what should have happened.
  10. Content Article
    What is patient and public involvement in mental health research? Why is it important? How can people get involved? The Oxford Health and Biomedical Research Centre launched a short animated film to answer these questions and share the patient and public involvement work they are doing.
  11. Content Article
    The Center for the Advancement of Team Science, Analytics, and Systems Thinking, College of Medicine, Ohio State University, have created a model to conceptualise engagement capacity drawing upon social cognitive theory, developed in the 1960s and 1970s by Canadian psychologist Albert Bandura to explain the various ways that people acquire behaviours. This theoretical framework is widely used specifically to study how people acquire their health habits. The theory includes the concept of 'reciprocal determinism': the idea that there is a dynamic relationship between the person, their environment, and their behaviours, in which they continually influence each other and are influenced by each other. A focus on capacity and context can help providers and health care organisations identify the dimension(s) of engagement that create the greatest barriers for both individual patients and their patient population as a whole, and allocate their resources accordingly.
  12. Content Article
    This joint project with East Berkshire CCG was highlighted within the AKI Programme within Oxford Patient Safety Collaborative. Fewer residents are suffering urinary tract infections (UTIs) following the introduction of a hydration programme in care homes. UTIs are closely associated with dehydration. This project was designed to encourage residents to drink more fluids with the aim that this would lead to fewer UTIs requiring medication or hospital admission. This approach involved introducing structured drinks rounds seven times a day, designed and delivered by care home staff. The initial focus was in four care homes which had higher than average UTI admission to hospital rates.
  13. Content Article
    Interview on 'This Morning' with Dr Chris Steele discussing the signs and symptoms of sepsis.
  14. Content Article
    It is important for the whole of the multidisciplinary team to have guidelines and standards, and that is the reason for the collaborative Core Standards for Pain Management Services in the UK (CSPMS UK). Representatives of the Faculty of Pain Medicine, the British Pain Society, the Royal College of Nurses, the Royal Pharmaceutical Society, the College of Occupational Therapists, the Chartered Society of Physiotherapy, the Royal College of General Practitioners, the British Psychological Society and patient representatives have jointly been the authors of this document.
  15. Content Article
    In this video, Barts Health NHS Trust explain what measures frontline medical staff can take to help avoid the risk of pressure ulcers.
  16. Content Article
    You have the legal right to choose a GP practice that best suits your needs. Here are some tips on how to register with a GP practice.
  17. Content Article
    Every organisation has a unique culture. There is a widely held view that a positive organisational culture is related to positive patient outcomes. Following the Preferred Reporting Items for Systematic Review and Meta-Analyses statement, Braithwaite et al. systematically reviewed and synthesised the evidence on the extent to which organisational and workplace cultures are associated with patient outcomes.
  18. Content Article
    Few empirical studies have directly examined the relationship between staff experiences of providing healthcare and patient experience. Present concerns over the care of older people in UK acute hospitals – and the reported attitudes of staff in such settings – highlight an important area of study. Maben et al. examine the links between staff experience of work and patient experience of care in a ‘Medicine for Older People’ (MfOP) service in England.
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