Search the hub
Showing results for tags 'Civility'.
-
Content Article
Mersey Care's Civility Jigsaw
Patient_Safety_Learning posted an article in Bullying and fear
- Posted
-
- Bullying
- Culture of fear
-
(and 1 more)
Tagged with:
-
News Article
An ambulance service rated ‘inadequate’ by the Care Quality Commission has set out a wide-ranging improvement plan, including ‘civility training’ for senior leaders and ensuring board members hear a mix of ‘positive and negative’ stories from patients and staff. South Central Ambulance Service has been moved into the equivalent of “special measures” by NHS England, in the wake of the Care Quality Commission report in August which criticised “extreme positivity” at the highest levels of the organisation. This means 3 out of only 10 dedicated ambulance service trusts in England are now- Posted
-
- Civility
- Organisational culture
- (and 4 more)
-
Content Article
Civility Saves Lives Infographics
Patient Safety Learning posted an article in Good practice
- Posted
-
- Safety culture
- Organisational culture
- (and 4 more)
-
Content Article
4th Learning from Excellence Conference videos (8 October 2021)
Sam posted an article in Improving patient safety
Session 1: A better workforce culture Watch the video of the conversation with Camilla Kingdon Watch the video of the conversation with Alex Gillsepie Video of the session 1 panel discussion Session 2: Supporting each other Watch the video of the conversation with Dhruv Parekh Watch the video of the conversation with Hena Syed-Sabir Video of the session 2 panel discussion Session 3: Inspiration and joy Watch the video of the conversation with Will Flanary Watch the video of the conversation with Frank Turner Video of the session 3 panel di- Posted
-
- AI
- Organisational culture
- (and 6 more)
-
Content Article
Session 1 poster slideshow – themed around setting up Learning from Excellence systems Session 2 poster slideshow – themed around workplace culture, support and art at work Session 3 poster slideshow – themed around putting appreciative inquiry into practice- Posted
-
- Communication
- Safety culture
- (and 6 more)
-
News Article
Leeds Teaching Hospitals launch patient and volunteer support fund
Clive Flashman posted a news article in News
Leeds Teaching Hospitals has launched a support fund for patients, their relatives and volunteers who may be struggling financially due to the coronavirus pandemic. The fund is intended to assist (but is not limited to): Bereaved relatives facing immediate financial pressures until their personal financial affairs are sorted eg having weekly bills to meet and no immediate access to bank accounts Patients isolating for 14 days in advance of admission to hospital and suffering income loss, excess cost or other financial hardship as a result Patients, their immediate families- Posted
-
- Hospital ward
- Leadership
-
(and 2 more)
Tagged with:
-
Content Article
Make or Break: Incivility in the workplace (ESTH, 2019)
Claire Cox posted an article in Motivating staff
- Posted
-
- Civility
- Staff safety
-
(and 3 more)
Tagged with:
-
Content Article
What is civility?
Claire Cox posted an article in Stories from the front line
- Posted
-
- Civility
- Leadership
-
(and 3 more)
Tagged with:
-
Content Article
This powerpoint presentation from the Birmingham Women and Children's Hospital NHS Foundation Trust explains the data backing up this fantastic initiative.- Posted
-
- Safety process
- Psychological safety
- (and 7 more)
-
Content Article
This video gives a summary of the PRAISe project - a QI project about antibiotic stewardship, based on Learning from Excellence philosophy. Funded by the Health Foundation.- Posted
-
- System safety
- Just Culture
- (and 6 more)
-
Content Article
Rethinking Patient Safety by Suzette Woodward
Claire Cox posted an article in Recommended books and literature
- Posted
-
- External factors
- Decision making
- (and 5 more)