Results from the national taskforce for humanity in healthcare's integrated, organizational pilot program to improve well-being (6 June 2021)

Summary

This article in The Joint Commission Journal on Quality and Patient Safety reports on the findings of a pilot programme to improve healthcare staff wellbeing. Between November 2018 and May 2020, researchers engaged five healthcare sites to take part in a pilot intervention. The pilot used evidence-based approaches to wellbeing including a comprehensive culture assessment, redesigning daily workflow and leadership and team development.

The researchers found that healthcare worker wellbeing improved when:

• an integrated, skills-based approach was taken
• there was a focus on team culture, interactions and leadership
• workflows were redesigned to promote positive emotions.

This study suggests that combining a number of these approaches at the same time can improve healthcare working environments and reduce levels of staff burnout.