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Found 144 results
  1. Content Article
    Lewis Blackman, a healthy 15-year-old boy, died in 2000 after an elective surgery. In this video, Lewis' mother Helen Haskell, President of Mothers Against Medical Error and member of the Institute for Healthcare Improvement (IHI) Board of Directors, explains why communication isn’t always the norm after adverse events and why this dynamic is changing.
  2. Content Article
    Meet Patient Safety Learning's Chief Executive, Helen Hughes. In this video she discusses her passion for patient safety, some of Patient Safety Learning's six foundations for a patient-safe future, as detailed in our latest report, A Blueprint for Action, and she explains why she's excited about the hub. View video (16 minutes)
  3. Content Article
    A guide supporting clinical, patient experience and quality teams to draw on patient experience data to improve quality in healthcare.
  4. Content Article
    Trent Simulation & Clinical Skills Centre has developed this short cartoon to introduce healthcare staff to human factors and ergonomics. The cartoon particularly focuses on individuals, teams and the wider system with sign-posting to find out more about Human Factors and the Trent Simulation and Clinical Skills Centre.
  5. Content Article
    This handbook is for commissioners, providers and those leading the local transformation of cardiology elective care services. It describes what local health and care systems can do to transform cardiology elective care services at pace, why this is necessary and how the impact of this transformation can be measured. The Elective Care Transformation Programme is leading transformative change on these and other areas to make sure patients needing planned care see the right person, in the right place, first and every time, and get the best possible outcomes, delivered in the most efficient way.
  6. Content Article
    The successful NHS Productives series, from NHS Improvement, are about ‘the how not the what’ and use a learning by doing approach that builds knowledge and skills to support frontline teams to make real and lasting improvements for themselves.
  7. Content Article
    Dympna Cunnane, Organisation Development Consultant and Programme Director at London Business School, discusses her views on how healthcare leaders respond to the pressures of the job and their role in ensuring high quality, compassionate care for patients.  The video is aimed at staff, of any grade, working in any healthcare setting.
  8. Content Article
    This is an example template from NHS England for anyone, in any healthcare sector, to use if writing a business case.
  9. Content Article
    This report, by Anna Starling for The Health Foundation, identifies additional implications of the new care models programme for local health and social care leaders embarking on cross-organisational change. The new care models programme is a large-scale experiment by the NHS’s national bodies to develop ‘major new care models’ that can be replicated across England. Introduced by the NHS’s Five year forward view in 2014 and launched in 2015, it aims to break down the traditional barriers between health and care organisations to establish more personalised and coordinated health services for patients. The programme aims to reconcile ‘top-down’ and ‘bottom-up’ approaches to change management. To do this, 50 local vanguard sites were selected to develop new care models, supported by a national programme led by NHS England over 3 years. 
  10. Content Article
    Since the Government initially consulted on the package of Death Certification Reforms, new information about how Medical Examiner (ME) system could be introduced has been generated by the Department of Health and Social Care (DHSC), ME pilot sites, early adopters of the ME system, as well as from the Learning from Deaths initiative. This case study outlines the approach of South Tees Hospitals NHS Foundation Trust as one of the early adopter sites.
  11. Content Article
    This document provides information about NHS England’s and NHS Improvement’s funding in 2019/20. It sets out how NHS England and NHS Improvement will support The NHS Long Term Plan through distribution of funding, people and resources, to transform local health and care systems. 
  12. Content Article
    The Test Bed Programme brings NHS organisations and industry partners together to test combinations of digital technologies with pathway redesign in real-world settings. The goal is to use the potential of digital technologies to positively transform the way in which healthcare is delivered for patients and carers.
  13. Content Article
    The government's response to the ‘Promoting professionalism, reforming regulation’ consultation. The consultation set out proposals to make professional regulation faster, simpler and more responsive to the needs of patients, professionals, the public and employers.
  14. Content Article
    Despite 20 years of effort, every year avoidable unsafe care still leads tens of thousands of patients to suffer death or serious, life-changing harm. A Blueprint for Action, a report from Patient Safety Learning, furthers the analysis of the systemic causes of this harm and describes actions to make patient care safer. Last September, health and patient safety professionals and patients overwhelmingly welcomed the analysis of avoidable unsafe care offered in Patient Safety Learning’s Green Paper, A Patient-Safe Future. Matt Hancock, Secretary of State for Health and Social Care described it as “…the blueprint for action that we need.” Following widespread consultation on the Green Paper, A Blueprint for Action extends this analysis to identify actions to address the systemic causes of unsafe care.
  15. Content Article
    The Center for Creative Leadership (CCL) in the United States has developed a model that health systems can use to adapt and thrive in uncertain times by creating direction, alignment and commitment.
  16. Content Article
    Margaret Heffernan, on BBC 4's podcast, explores why big organisations so often make big mistakes and asks if the cure could be the aviation industry's model of a 'just culture'.
  17. Content Article
    We launched our green paper, 'A Patient-Safe Future’, in September 2018 for two reasons: first to help us develop our strategy and work programme to ensure we are focused on areas that will help make a real difference and, second, to develop a clear and consistent message about how the wider system needs to change to better support patient-safe care.
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