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Showing results for tags 'Staff support'.
Found 863 results
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Content ArticleThis report from Verita, an independent consultancy, provides an independent account into the disciplinary process regarding Nurse Amin Abdullah in late 2015. It was commissioned by Imperial College Healthcare NHS Trust (‘the trust’) in 2017 to review the process that it followed in dealing with Nurse Abdullah’s case and whether fair and appropriate action was taken
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Content ArticleThis paper from the King's Fund looks at compassion - which involves attending, understanding, empathising and helping - as a core cultural value of the NHS and how compassionate leadership results in a working environment that encourages people to find new and improved ways of doing things. It also describes four key elements of a culture for innovative, high-quality and continually improving care and what they mean for patients, staff and the wider organisation: inspiring vision and strategy positive inclusion and participation enthusiastic team and cross-boundary working support and autonomy for staff to innovate. The paper also presents case studies of how compassionate leadership has led to innovation. This work was supported by the Health Foundation.
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Content ArticleIn October the Faculty of Intensive Care Medicine surveyed their Fellows and Members about their experiences and feelings during the first wave of the COVID-19 pandemic. They have published Voices from the Frontline of Critical Care based on the results of this survey.
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Content ArticleThe Irish College of General Practitioners (ICGP) Doctors' Health in Practice Programme aims to promote and support the good physical health, occupational health, psychological health and wellbeing of GPs. It encourages primary health care for doctors' healthcare in the first instance and supports the aim that every GP and GP Trainee should have a GP. You can find a list of directories, contacts and supports for doctors and your families, and resources that can be used for personal self-reflection, education, research or to help colleagues.
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Mersey Care NHS Foundation Trust: Staff Charter
Patient Safety Learning posted an article in Good practice
At Mersey Care NHS Foundation Trust, care and compassion is at the heart of everything they do. Their ambition is to deliver perfect care to become the world’s leading organisation in holistic health and well being. They strive to work side by side with their colleagues, the people who use our services, carers and families, and the communities they serve. The Mersey Care Staff Charter has been updated collaboratively and it highlights what is expected of their staff in supporting our Just and Learning Culture and what their staff can expect from the Trust in return. -
Content ArticleWhen crises happen, staff health and social services rise to the challenge. No-one knew exactly what the impact of the new coronavirus, COVID-19, would be but it was clear that everyone would be required to adopt new and different ways of working. Here is the story behind Healthcare Improvement Scotland's new National Wellbeing Hub website which is part of a network of support provided for all health and social care staff wherever they work in Scotland, and unpaid carers, that helps people look after themselves. The Hub complements other national support initiatives such as the National Helpline, and those provided at local level by NHS boards, health and social care partnerships and local authorities.
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Content ArticleThe COVID-19 pandemic is a traumatic event for many, particularly those in the caring professions. Experts are predicting a significant “second curve” of mental health problems among both healthcare workers and the public related to prolonged social isolation, loss of economic opportunity, grief from losing loved ones, among other causes. While there has been no shortage of resources and recommendations designed to help healthcare workers manage stress during the pandemic, there’s a tendency to place the burden on the individual. At a minimum, it is important that remedies acknowledge the shared responsibility of the healthcare system for creating the conditions for fear, anxiety, and burnout in the first place. In an effort to streamline, provide sensemaking, and support care teams during this critical time, the Institute for Healthcare Improvement (IHI) synthesised themes from several key publications, expert interviews, and five years of experience gained by partnering with health systems around the world to address staff well-being and joy in work. Three key areas to focus on have emerged, along with specific actions healthcare leaders can take to support their workforce and address the more immediate and longer-term effects of the pandemic.
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Content ArticleDuring the COVID-19 pandemic, health care leaders are working to support staff who are experiencing anxiety, stress, and intense demands. This guide from the Institute of Healthcare Improvement (IHI), which builds on the IHI Framework for Improving Joy in Work, includes actionable ideas that leaders can quickly test during the coronavirus response, and which can build the longer-term foundation to sustain joy in work for the health care workforce.
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Content ArticlePatient Safety Learning held an online workshop, in partnership with Nutshell Communications, on 7 September. The intimate, highly participative event, known as Whose Shoes?, was attended by staff in health and care and patients, as part of our work around World Patient Safety Day. During the event, different scenarios – crowdsourced by real people – were discussed. The purpose of the event was for attendees to get together and openly talk about their personal experiences around key issues in staff safety and how they impact patient safety. New Possibilities graphic recorders, Anna Geyer and Carrie Lewis, have produced visual minutes of the event and a reflective summary after the event.
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Content ArticleToday, on World Patient Safety Day, we're delighted to release a short video, giving you a glimpse into an online workshop we held, in partnership with Nutshell Communications, on 7 September. The intimate, highly participative event, known as Whose Shoes?, was attended by staff in health and care and patients, as part of our work around World Patient Safety Day. During the event, different scenarios – crowdsourced by real people – were discussed. The purpose of the event was for attendees to get together and openly talk about their personal experiences around key issues in staff safety and how they impact patient safety. Patient Safety Learning Chief Executive Helen Hughes, commented: "We were delighted with our collaboration with Whose Shoes. It’s an impressive approach to provide the space and support to consider real-life scenarios and hear people’s responses and personal experiences. It’s the first time we’ve done this and we want to do more! We’ve captured insights and pledges for staff safety improvement that will inform our work and the change we all want to see for safer healthcare." Please enjoy this short video, giving you a glimpse into the event and an example of one of the scenarios we discussed.
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Content ArticleFreedom to Speak Up Guardians are required to record all cases of speaking up that are raised to them.These guidelines are for Speak Up Guardians on what data they need to collect and the range of information that could be recorded for each case that you deal with.
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Content ArticleThis education and training guide is a resource for every Guardian’s self-development, whatever their experience in the role. Commissioned by the National Guardian’s Office and Health Education England in August 2017, the Guide was compiled by Louisa Hardman from the NHS Leadership Academy with invaluable contributions and guidance from an Advisory Group comprising Freedom to Speak Up Guardians and members of the National Guardian’s Office.
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Content ArticleThe National Guardian’s Office (NGO) has been operational for four years. Following feedback on its performance, the NGO sets out how they are going to respond to this feedback in the coming year.
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17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this interview, Patient Safety Learning's Content and Engagement Manager, Steph O'Donohue, speaks to Nick Kelly, Co-founder and CEO of the Axela Group, who specialise in health and social care services. -
Content ArticleThe Patients Association's response to the NHS consultation on draft requirements for Patient Safety Specialist roles. See also Patient Safety Learning's response to the consultation.
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Content Article17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. To launch the series, Patient Safety Learning's Chief Executive Officer, Helen Hughes speaks to Eve Mitchell, the hub Topic Leader for Safe Staffing. Eve's passion in this area led to the creation of ‘Establishment Genie’, a safe-staffing workforce planning and benchmarking tool, which was endorsed by NICE in April 2017.
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Content ArticleWith evidence of the impact of COVID-19 on BAME communities, on 15 April 2020 NHS England CEO Simon Stevens convened a meeting of leaders in healthcare and representative bodies such as the British Medical Association and Royal College of Nursing to agree a plan of action to support staff. The NHS response has since been underpinned by three principles of protecting, supporting, and engaging staff.
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Content ArticleIn advance of the second annual World Patient Safety Day on 17 September 2020, the theme of which is Health Worker Safety: A Priority for Patient Safety’, this blog from Patient Safety Learning looks at how staff safety relates to patient safety.
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Content ArticleThe US-based Institute for Healthcare Improvement (IHI) reviewed available evidence for interventions that can help protect staff mental health in the face of extreme working conditions such as natural disasters, terrorist attacks, and previous pandemics. They synthesised this research into evidence-based “psychological PPE” recommendations for use by staff providing care during the COVID-19 pandemic.
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Content ArticleHave you ever been faced with an upcoming shift at work and felt an impending sense of doom? It comes as no surprise that doctors — real, human people — have a certain degree of anticipation, even anxiety, when it comes to taking shifts. Katie Townes, a physician and founder of Physician Lounge Online, shares her path to on-call acceptance.
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Content ArticleAs a healthcare worker, you could be asked to write a statement for an investigation at work, in response to a complaint, or about an unexpected incident. These are the main points to consider, developed by the Royal College of Nursing (RCN).
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Amy Edmondson: The importance of psychological safety
PatientSafetyLearning Team posted an article in Staff safety
As a leader how can you foster a work environment where people feel safe to speak up, share new ideas and work in innovative ways? In this video from the Kings Fund, Amy Edmondson, Novartis Professor of Leadership and Management at the Harvard Business School, talks about the importance of psychological safety in health and care and what leaders can do to create it. -
Content ArticleIn this BMJ Opinion article, Helen McKeown talks asks why the menopause is still a taboo topic when it comes to the well being of healthcare colleagues and argues more could be done to help staff.
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Faded rainbows
Claire Cox posted an article in Blogs
As the colourful rainbows in people's windows are beginning to fade, is the public support for our frontline workers also fading? Has gratitude and thank you's been replaced with frustration and anger from the public? In her latest blog, critical care outreach nurse Claire reflects on the impact this is having on the wellbeing of already exhausted frontline staff. -
Content ArticleIn this article Yvonne Coghill, Director of the Workforce Race Equality Standard (WRES) Implementation Team in London, talks about how she is working with others to develop a race equality strategy for the capital.
