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Content ArticleWith the possibility of a spike in COVID-19 cases this winter, doctors, nurses and medical staff may be coming in feeling already depleted from an uncontrolled pandemic. Guest host Dan Gorenstein of the Tradeoffs podcast talks with Dr Albert Wu, co-director of RISE (Resilience in Stressful Events) which provides emotional support to health system staff. Gorenstein and Wu talk about why health care workers may have low reserves right now, how COVID may be changing perceived stigma around mental health support for frontline workers and what institutions can do to ensure the well-being and resilience of all staff."Asking people to be heroic over and over again, to run back into the fire multiple times, gets harder each time" (Dr Wu).This is a podcast called Public Health on Call, produced by John Hopkins Bloomberg School of Public Health.
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Content ArticleGuy's and St Thomas' has shared a downloadable version of the 'Big 5'.
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EventuntilThis conference focuses on the delivery of ambitions in the newly published NHS People Plan, and wider priorities for the health workforce. It also takes place with: intensification of the recruitment drive for health and social care staff unprecedented personal and professional challenges for those working across the NHS in the face of the COVID-19 pandemic. Assessing what will be needed for ambitions in the newly published NHS People Plan to be achieved, including: improving health and wellbeing support for all staff tackling discrimination and fostering a sense of belonging adopting innovation in care and ways of working making the most of staff skills and experience recruitment, retention and encouraging previous staff to re-join the NHS plans for an additional people plan focussed on pay, based on workforce numbers and funding. Registration
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Content ArticleThe COVID-19 pandemic provides a stark reminder of the importance of health worker safety. Inadequate personal protection equipment (PPE) has been a problem in many settings and there have been too many examples of health workers becoming infected and dying from COVID-19.The harsh consequences of inequalities have also been laid bare by the pandemic. In countries such as the UK and USA, a disproportionate number of infections and COVID-19 deaths have occurred among Black and ethnic minority communities and people in the lowest socioeconomic groups. But what the COVID-19 pandemic has also made clear is how dependent patient safety is on health worker safety. It is crucial to highlight that there can be no patient safety without health worker safety. As in previous outbreaks of Ebola virus disease, Middle East respiratory syndrome, and severe acute respiratory syndrome, only when health workers are safe can they keep patients safe and provide health systems with stability and resilience.
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Content Article"The night shift in A&E started off as normal: routine heart attacks, head injuries, road traffic accidents, an array of minor injuries. It was what happened next that has stayed with me for 25 years, long after I left my job as a doctor in the NHS." In this blog for the Guardian, a doctor reflects on the impact a traumatic night in A&E has had on them and their concerns for the mental health and wellbeing of all frontline staff during this global pandemic. Their hope is that immediate funding for a national framework of in-house support and counselling will stem the tsunami of mental ill health among frontline workers that is coming, and shed light on the ultimate medical taboo that is the mental health of our healthcare staff.
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Content ArticleThe Scottish Patient Safety Programme share ideas, insights and examples of positive emerging practice from across health and social care from organisations recognising that safe staff equates with safe care.
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Content ArticleRight now, healthcare workers are facing an extremely challenging situation, doing important and difficult work. Taking care of your mental health and managing feelings might be taking a back seat. 'Our Frontline' offers round-the-clock one-to-one support, along with a collection of resources, tips and ideas chosen to support your mental health as you do your work to protect us all and keep the country going. To talk by text, text FRONTLINE to 85258 any time. To talk by phone for free, call 0800 069 6222 from 7am to 11pm if you’re in England, or call 116 123 any time if you’re elsewhere in the UK. It’s all in confidence, with trained volunteers. The link below gives some more details about the help that’s available, and some other things that Our Frontline think you’ll find useful.
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Content ArticleThe Irish College of General Practitioners (ICGP) Doctors' Health in Practice Programme aims to promote and support the good physical health, occupational health, psychological health and wellbeing of GPs. It encourages primary health care for doctors' healthcare in the first instance and supports the aim that every GP and GP Trainee should have a GP. You can find a list of directories, contacts and supports for doctors and your families, and resources that can be used for personal self-reflection, education, research or to help colleagues.
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Content Article
Mersey Care NHS Foundation Trust: Staff Charter
Patient Safety Learning posted an article in Good practice
At Mersey Care NHS Foundation Trust, care and compassion is at the heart of everything they do. Their ambition is to deliver perfect care to become the world’s leading organisation in holistic health and well being. They strive to work side by side with their colleagues, the people who use our services, carers and families, and the communities they serve. The Mersey Care Staff Charter has been updated collaboratively and it highlights what is expected of their staff in supporting our Just and Learning Culture and what their staff can expect from the Trust in return. -
Content ArticleThis checklist is the first step in identifying and prioritizing areas of action for improving the protection of health and safety of health workers in line with WHO–ILO Global Framework for National Occupational Health Programmes for Health Workers. It is designed to be filled out in discussion with management, responsible officers for occupational health, environmental health, infection prevention and control, human resources and representatives of workers in the health facility. This participatory approach will provide a variety of perspectives and a more comprehensive basis for identifying the existing preventive measures, possible problems and solutions for continuous improvement. Using this checklist to begin this process will give you an overview of areas where you can propose to take action and help you determine what to prioritize. These priorities guide you in planning for improvements.
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Content ArticleThe COVID-19 pandemic is a traumatic event for many, particularly those in the caring professions. Experts are predicting a significant “second curve” of mental health problems among both healthcare workers and the public related to prolonged social isolation, loss of economic opportunity, grief from losing loved ones, among other causes. While there has been no shortage of resources and recommendations designed to help healthcare workers manage stress during the pandemic, there’s a tendency to place the burden on the individual. At a minimum, it is important that remedies acknowledge the shared responsibility of the healthcare system for creating the conditions for fear, anxiety, and burnout in the first place. In an effort to streamline, provide sensemaking, and support care teams during this critical time, the Institute for Healthcare Improvement (IHI) synthesised themes from several key publications, expert interviews, and five years of experience gained by partnering with health systems around the world to address staff well-being and joy in work. Three key areas to focus on have emerged, along with specific actions healthcare leaders can take to support their workforce and address the more immediate and longer-term effects of the pandemic.
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Content ArticleWhen crises happen, staff health and social services rise to the challenge. No-one knew exactly what the impact of the new coronavirus, COVID-19, would be but it was clear that everyone would be required to adopt new and different ways of working. Here is the story behind Healthcare Improvement Scotland's new National Wellbeing Hub website which is part of a network of support provided for all health and social care staff wherever they work in Scotland, and unpaid carers, that helps people look after themselves. The Hub complements other national support initiatives such as the National Helpline, and those provided at local level by NHS boards, health and social care partnerships and local authorities.
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Content ArticleToday, on World Patient Safety Day, we're delighted to release a short video, giving you a glimpse into an online workshop we held, in partnership with Nutshell Communications, on 7 September. The intimate, highly participative event, known as Whose Shoes?, was attended by staff in health and care and patients, as part of our work around World Patient Safety Day. During the event, different scenarios – crowdsourced by real people – were discussed. The purpose of the event was for attendees to get together and openly talk about their personal experiences around key issues in staff safety and how they impact patient safety. Patient Safety Learning Chief Executive Helen Hughes, commented: "We were delighted with our collaboration with Whose Shoes. It’s an impressive approach to provide the space and support to consider real-life scenarios and hear people’s responses and personal experiences. It’s the first time we’ve done this and we want to do more! We’ve captured insights and pledges for staff safety improvement that will inform our work and the change we all want to see for safer healthcare." Please enjoy this short video, giving you a glimpse into the event and an example of one of the scenarios we discussed.
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Content ArticlePatient Safety Learning held an online workshop, in partnership with Nutshell Communications, on 7 September. The intimate, highly participative event, known as Whose Shoes?, was attended by staff in health and care and patients, as part of our work around World Patient Safety Day. During the event, different scenarios – crowdsourced by real people – were discussed. The purpose of the event was for attendees to get together and openly talk about their personal experiences around key issues in staff safety and how they impact patient safety. New Possibilities graphic recorders, Anna Geyer and Carrie Lewis, have produced visual minutes of the event and a reflective summary after the event.
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Content ArticleHealth is a universal human right and a main contributor to well-being, economic development, growth, wealth and prosperity for all. Health systems play a key role in protecting, restoring and maintaining the health of patients and populations. A well-trained, motivated and supported health workforce is the backbone of every health system and without them, there would be no healthcare. Health workers around the world are at the front line of the daily battle to contain diseases and to save lives while often risking their own health and lives. Poor and unsafe working conditions increase the risk of occupational diseases and injuries among health workers and jeopardize patient safety, quality of care and the overall resilience of health systems. The coronavirus disease (COVID-19) pandemic has drawn attention to significant gaps in the protection of health workers, emphasising the need to ensure that the occupational safety and health of health workers is a priority. This is fundamental if they are to be enabled to do their jobs and to protect the health of patients and populations. The development and implementation of national programmes for protecting the health and safety of all health workers is an effective way to ensure the application of national occupational safety and health legislation and policies tailored to the needs of the health sector. This World Health Organization (WHO) policy brief is intended to provide a short overview on the issues and recommendations for policy decision-makers in ministries of health and ministries of employment and labour; local authorities; managers of health facilities; professional associations of the various groups of health workers; and organizations of workers and employers in the health sector.
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Content Article
17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. In this interview, Patient Safety Learning's Content and Engagement Manager, Steph O'Donohue, speaks to Nick Kelly, Co-founder and CEO of the Axela Group, who specialise in health and social care services. -
Content Article17 September 2020 marks the second annual World Patient Safety Day. The theme this year is 'Health Worker Safety: A Priority for Patient Safety'. In the run up to this special event, Patient Safety Learning are publishing a series of interviews with staff from across the health and care system to highlight key issues in staff safety and gain a clearer idea of the kind of change that needs to take place to keep staff, and ultimately patients, safe. To launch the series, Patient Safety Learning's Chief Executive Officer, Helen Hughes speaks to Eve Mitchell, the hub Topic Leader for Safe Staffing. Eve's passion in this area led to the creation of ‘Establishment Genie’, a safe-staffing workforce planning and benchmarking tool, which was endorsed by NICE in April 2017.
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Content ArticleThe Patients Association's response to the NHS consultation on draft requirements for Patient Safety Specialist roles. See also Patient Safety Learning's response to the consultation.
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Content ArticleWith evidence of the impact of COVID-19 on BAME communities, on 15 April 2020 NHS England CEO Simon Stevens convened a meeting of leaders in healthcare and representative bodies such as the British Medical Association and Royal College of Nursing to agree a plan of action to support staff. The NHS response has since been underpinned by three principles of protecting, supporting, and engaging staff.
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Community PostThis year's theme for World Patient Safety Day (17 September) is Health Worker Safety: A Priority for Patient Safety. We know that staff safety is intrinsically linked to patient safety but we need your insight to help us understand what matters most when it comes to feeling safe at work. So we're asking you to tell us: What is most needed for health and care staff to feel physically or mentally safe at work? In this short video, Claire Cox (Patient Safety Learning's Associate Director of Patient Safety and a Nurse) shares her top three. What do you think is most needed? Please join the conversation and help us speak up for health worker safety! Nb: You'll need to sign in to the hub to comment (click on the icon in the top right of your screen). If you're not a member yet, you can sign up here for free.
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Content ArticleIn advance of the second annual World Patient Safety Day on 17 September 2020, the theme of which is Health Worker Safety: A Priority for Patient Safety’, this blog from Patient Safety Learning looks at how staff safety relates to patient safety.
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Content ArticleThe US-based Institute for Healthcare Improvement (IHI) reviewed available evidence for interventions that can help protect staff mental health in the face of extreme working conditions such as natural disasters, terrorist attacks, and previous pandemics. They synthesised this research into evidence-based “psychological PPE” recommendations for use by staff providing care during the COVID-19 pandemic.
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Content ArticleHave you ever been faced with an upcoming shift at work and felt an impending sense of doom? It comes as no surprise that doctors — real, human people — have a certain degree of anticipation, even anxiety, when it comes to taking shifts. Katie Townes, a physician and founder of Physician Lounge Online, shares her path to on-call acceptance.
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Content Article
Faded rainbows
Claire Cox posted an article in Blogs
As the colourful rainbows in people's windows are beginning to fade, is the public support for our frontline workers also fading? Has gratitude and thank you's been replaced with frustration and anger from the public? In her latest blog, critical care outreach nurse Claire reflects on the impact this is having on the wellbeing of already exhausted frontline staff. -
Content ArticleAs a healthcare worker, you could be asked to write a statement for an investigation at work, in response to a complaint, or about an unexpected incident. These are the main points to consider, developed by the Royal College of Nursing (RCN).
