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Showing results for tags 'Staff support'.
Found 863 results
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Content ArticleThis is a presentation given by the Quality and Safety Department at the Sussex Community NHS Foundation Trust to the Patient Safety Management Network on 22 October 2021. It provides an overview of how they have been developing the Trust’s approach to patient safety, focusing on safety culture, learning for improvement and aiming to raise the profile of patient safety within their organisation.
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Content ArticleIn this blog, Kerry Robinson, director of performance, improvement and organisational development at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, describes a systemic approach to quality improvement that involves board members having a visible role in the process. The aim is to ensure the board's actions match up with the rhetoric on leadership for improvement. Kerry explains the actions she is personally taking as a board member to lead by example in quality improvement.
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In this blog, Claire Cox, Quality Improvement and Patient Safety Manager at Guys and St Thomas' Hospital NHS Foundation Trust, explains why and how she developed the Patient Safety Management Network. She looks at why the network is needed, what it has achieved so far, its aims for the future and how patient safety managers can get involved. -
Content ArticleIn this episode of the podcast Health on the Line, Professor Trish Greenhalgh, professor of primary care health sciences at the University of Oxford provides a scientific take on the COVID-19 pandemic and its implications on primary care and scientific innovation. The world-renowned professor and trained GP also offers her view on virtual care, vaccine inequity and why innovation happens at times of turbulence.
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Content ArticleIn this blog for the Nursing Times, Fiona Hibberts, head of the Nightingale Academy and consultant nurse at Guy's and St Thomas' NHS Foundation Trust, discusses the importance of huddles in improving patient safety and care, and in providing emotional support for staff. The author describes a huddle as "a gathering of key individuals, at a given time, to briefly discuss safety aspects of care of a group of patients in real time, escalate concerns and make plans," and highlights their importance for staff morale during the COVID-19 pandemic.
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This white paper sets out the symbiotic relationship between healthcare worker safety and patient safety. It makes the case for a new focus on improvements in patient and healthcare worker safety, and on the relationship between them, to prevent safety incidents and deliver better outcomes for all. It has been published by the Safety for All campaign, set up by the Safer Healthcare and Biosafety Network (SHBN), an independent forum focused on improving healthcare worker and patient safety, including Patient Safety Learning and the Association of British HealthTech Industries. -
Content ArticleIn this blog for medical education website Intensive, Chris Nickson shares advice on running a 'hot debrief' after a critical incident. A hot debrief is a short conversation that allows staff involved in an incident to gather as a team and share their perspectives and concerns, as well as coming up with ways to prevent similar incidents happening again. This blog details practical methods for planning, facilitating and concluding a hot debrief and provides resources for further reading.
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Article: Culture, kinship and intelligent kindness (2013)
Patient-Safety-Learning posted an article in Culture
This article by Penny Campling for the Royal College of Psychiatrists suggests that cultivating a culture of 'intelligent kindness' within the NHS will result in more safe and humane care. The author proposes a 'virtuous circle of compassionate care' and highlights systemic barriers that prevent organisations achieving this ideal. She argues that to create this virtuous circle, healthcare professionals need to acknowledge - and consciously work against - structures that undermine kindness. This requires a greater understanding the emotional impact of healthcare work, an acknowledgement that market culture undermines compassionate care and a renewed focus on relationships between professionals. -
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Parkinson’s is the fastest growing neurological condition in the world and in the UK around 145,000 people are living with the condition. When admitted to hospital, it is vital that patients with Parkinson’s get the right care and do not experience medication delays or omissions. In this blog, Dr Rowan Wathes, Associate Director of the UK Parkinson's Excellence Network at Parkinson's UK, recommends four key actions that healthcare workers can take to improve safety for people with Parkinson’s while they are in hospital. -
Content ArticleResearch shows that peer support is an effective way to help healthcare staff recover when something goes wrong in patient care. The Betsy Lehman Center for Patient Safety has developed a toolkit that aims to help healthcare organisations create or expand peer support opportunities for staff. Each section of the online toolkit focuses on key elements of a successful peer support program - from gaining leadership buy-in to creating policies and collecting data.
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Content ArticleThis article in The Joint Commission Journal on Quality and Patient Safety reports on the findings of a pilot programme to improve healthcare staff wellbeing. Between November 2018 and May 2020, researchers engaged five healthcare sites to take part in a pilot intervention. The pilot used evidence-based approaches to wellbeing including a comprehensive culture assessment, redesigning daily workflow and leadership and team development. The researchers found that healthcare worker wellbeing improved when: an integrated, skills-based approach was taken there was a focus on team culture, interactions and leadership workflows were redesigned to promote positive emotions. This study suggests that combining a number of these approaches at the same time can improve healthcare working environments and reduce levels of staff burnout.
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Mindfulness and safety
Patient-Safety-Learning posted an article in Incentives and techniques
Current research suggests that staff mindfulness practices can contribute to better safety outcomes. Researchers at the University of Houston have conducted a systematic review of studies that assess the relationship between mindfulness and safety at work. The study suggests that: mindfulness training does not need to be lengthy or frequent to have a significant impact on workplace safety different mindfulness training techniques are better suited to specific industries such as healthcare and the military. -
Content ArticleThis report by Roger Kline brings together a range of research evidence to suggest practical steps NHS employers can take to reduce inequalities in staff recruitment and career progression. It specifically focuses on the treatment of female, disabled and BAME staff. Written for practitioners, it summarises some of the research evidence on fair recruitment and career progression. It highlights principles drawn from research that underpin the suggestions made for improving each stage of recruitment and career progression.
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Content ArticlePhysicians, nurses, and other frontline healthcare workers have been celebrated in many countries as heroes for their work during the COVID-19 pandemic. Yet not everyone appreciates their efforts and contributions. Since the pandemic, there have been examples of healthcare personnel facing attacks as they travel to and from healthcare facilities. Sadly, violence against healthcare personnel is not a new phenomenon, writes McKay et al. in this Lancet editorial.
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Content ArticleSession recordings from the ISQua 'Hospital Workers' Wellbeing Matters' conference.
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Content ArticleThe Medical Device Safety Officer role was created on 20 March 2014 following the publication of an NHS England Patient Safety Alert that aimed to help healthcare providers increase the quality and frequency of incident reporting for medication errors and medical devices problems. The alert called on large healthcare provider organisations across both public and independent sectors, along with healthcare commissioners, to identify named responsible persons in both medication and medical device safety roles. A new National Network was set up to support Medical Device Safety Officers through improved communication and feedback on reported safety issues, monthly webinars, online forums, conferences and workshops. An editorial board was established to provide expert and strategic clinical support for the Medical Device Safety Officers and the National Network. This handbook provides practical information and resources to support those who have been designated the Medical Device Safety Officer in their organisation. It is particularly relevant to people new in post or as a quick reference for established staff.
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Content ArticleSamaritans have a confidential support line for health and social care workers and volunteers based in England and Wales. Call: 0800 069 6222 All calls are answered by trained Samaritans volunteers, who provide confidential, non-judgmental support. Follow the link below to find out more about the service, and to download posters for your workplace.
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Content ArticleEverybody responds differently to the stresses and strains of modern life. We all need and, to a degree, thrive on pressure: it gives us energy, helps with performance and inspires confidence. But excessive pressure can lead to stress. Stress may become a problem when someone feels they don’t have the resources to cope with the demands placed upon them. Harmful levels of stress can lead to a mental health condition such as anxiety or depression. This booklet from the Devon Partnership NHS Trust aims to give you some very practical information and guidance – and provides spaces for you to make notes so you can make it work for you.
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Content ArticleMINDFUL EMPLOYER provides employers with easier access to information and support in relation to supporting staff who experience stress, anxiety, depression and other mental health conditions. Run by Workways, a service of Devon Partnership NHS Trust, MINDFUL EMPLOYER was developed with employers in Exeter and launched in October 2004. This completely voluntary initiative has since attracted interest and commitment from hundreds of small, medium and large employers from all sectors throughout the UK. The initiative provides a wide range of information and signposting to local, regional and national support services.
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NHS Employers: NHS Health and Wellbeing Framework
Patient Safety Learning posted an article in Staff safety
Looking after the health and wellbeing of your staff is paramount. Investing in staff health and wellbeing not only delivers benefits for your organisation, but ultimately for the patients in your care. NHS England has worked with 12 NHS organisations to create a Health and Wellbeing Framework and accompanying diagnostic tool to help NHS organisations plan and implement their own approach for improving staff health and wellbeing. This framework has been developed by NHS Employers, NHS England and NHS Improvement with support from partners across the NHS, voluntary sector and government to bring best practice, research and insights together in one accessible place for the first time for NHS organisations. -
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NHS Employers: Emotional wellbeing toolkit resources
Patient Safety Learning posted an article in Staff safety
NHS Employers provide an emotional wellbeing toolkit to help you track your emotional wellbeing and support others. If you're a manager, a team leader or looking for yourself, there are resources here for you. -
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In his latest blog, Ehi Iden, hub topic lead for Occupational Health and Safety, OSHAfrica, discusses the importance of documenting and learning from patient safety incidences. Using a fictional story to draw parallels from, Ehi highlights how accountability, leadership and reporting incidences will help us keep staff and patients safe. -
Content ArticleUnderstand how you can protect yourself as a lone worker as well as how your employer and manager should support you, with this guide from NHS Employers on improving safety for lone workers. It includes a list of key things to consider, which acts as a helpful checklist for those who work alone. The guide is aimed at an increasing number of staff in the health sector who work alone in community settings such as patients’ homes or on outreach work. Lone workers can be vulnerable and at increased risk of physical or verbal abuse and harassment from patients, clients, their relatives or members of the public, simply because they don’t have the immediate support of colleagues or security staff.
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Content ArticleThis guidance from NHS Employers explores: how shift work can impact on health, safety and wellbeing what can employers and employees do the importance of partnership working on shift working patterns.
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Content ArticleHelen McKenna sits down with Suzie Bailey, Director of Leadership and Organisational Development at The King’s Fund, and Professor Michael West to explore the results of the 2020 NHS Staff Survey and discuss how the NHS can create an inclusive, compassionate, and supportive working environment for staff.
