Walking the talk: Board actions that enable improvement - a blog (20 October 2021)

Summary

In this blog, Kerry Robinson, director of performance, improvement and organisational development at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust, describes a systemic approach to quality improvement that involves board members having a visible role in the process. The aim is to ensure the board's actions match up with the rhetoric on leadership for improvement. Kerry explains the actions she is personally taking as a board member to lead by example in quality improvement.