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Content ArticleIn this opinion piece for inews, Dr Punam Krishan describes the increasing levels of verbal and physical abuse GPs are experiencing from patients in the NHS. She describes how a shift in the public's perception of GPs since the pandemic has contributed to this increase in aggression and highlights that although it is only a minority of patients who display abusive behaviour, it has a big impact on GPs wellbeing and ability to treat other patients. She goes on to outline stricter measures her practice has had to put in place to crack down on abuse from patients.
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EventAn estimated 8% of injuries to healthcare workers in the hospital setting and 17% of worker injuries in the surgical setting are associated with scalpels. Scalpel-related injuries occur most commonly when blades are being attached to or removed from the scalpel handle. In addition to posing infection concerns, such incidents carry a high risk of causing structural damage to the hand, requiring extensive intervention and rehabilitation. Although the Occupational Safety and Health Administration mandates that employers "identify, evaluate, and implement" safer medical devices for healthcare workers, data indicates that such alternative devices are rarely used. In December, ECRI published evaluation findings for 11 scalpel blade removers—devices designed to facilitate safe blade removal and exchange in a variety of settings. Join experts from ECRI's Device Evaluation team as they discuss how this technology impacts patient safety and how to determine the best product for your needs. During this lab webcast, the following learning objectives will be discussed: The prevalence of scalpel-related injuries in healthcare Products available and ECRI's testing methodology Keys to successful implementation of the technology Register for the webcast
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News Article
More than a quarter of ambulance staff ‘sexually harassed by public’
Patient Safety Learning posted a news article in News
More than 58,000 NHS staff reported sexual assaults and harassment from patients, their relatives and other members of the public in 2023 in the health service’s annual survey. For the first time ever, the NHS staff survey for England asked workers if they had been the target of unwanted sexual behaviour, which includes inappropriate or offensive sexualised comments, touching and assault. Of the 675,140 NHS staff who responded, more than 84,000 reported sexual assaults and harassment by the public and other staff last year. About 1 in 12 (58,534) said they had experienced at least one incident of unwanted sexual behaviour from patients, patients’ relatives and other members of the public in 2023. Almost 26,000 staff (3.8%) also reported unwanted sexual behaviour from colleagues. Rates were highest among ambulance workers, with more than 27% reporting sexual harassment from the public and just over 9% from colleagues. The survey also found record numbers of health workers experienced discrimination, including racism, sexism, homophobia and ableism, from patients and colleagues last year. Read full story Source: The Guardian, 7 March 2024 -
Content Article
NHS Staff Survey National Results 2023 (7 March 2024)
Patient Safety Learning posted an article in Culture
The NHS Staff survey is one of the largest workforce surveys in the world and is carried out every year to improve staff experiences across the NHS. It asks staff in England about their experiences of working for their respective NHS organisations. Of the 1.4 million NHS employees in England, 707,604 staff responded to the survey in 2023. -
Content ArticleIn this episode Dr Paul Grime, Chairman of the Safer Healthcare Biosafety Network, speaks to Dr Shriti Pattani, an accredited specialist in Occupational Health working for London North West University Hospitals NHS Trust as their Clinical Director. She also works as a GP and was recently awarded an OBE for her outstanding work in occupational health. Her particular interests include the mental health of Doctors, education of GPs and other physicians on the importance of work on health and how best to use the ‘fit note’ and opportunities for fast tracking NHS staff to promote their health and wellbeing. Safety Talks is a podcast series as part of the Safety for All Campaign, launched to shine a light on the symbiotic relationship and benefits of integrating the approach to deliver healthcare worker safety and patient safety.
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News ArticleNearly 70 healthcare workers with Long Covid will take their fight to the High Court later to sue the NHS and other employers for compensation. The staff, from England and Wales, believe they first caught Covid at work during the pandemic and say they were not properly protected from the virus. Many of them say they are left with life-changing disabilities and are likely to lose income as a result. The Department of Health said "there are lessons to be learnt" from Covid. The group believe they were not provided with adequate personal protective equipment (PPE) at work, which includes eye protection, gloves, gowns and aprons. In particular, they say they should have had access to high-grade masks, which help block droplets in the air from patient's coughs and sneezes which can contain the Covid virus. But the masks they were given tended to be in line with national guidance. Rachel Hext, who is 36, has always insisted that she caught Covid in her job as a nurse in a small community hospital in Devon. "It's devastating. I live an existence rather than a life. It prevents me doing so much of what I want to do. And it's been four years." Her list of long Covid symptoms includes everything from brain fog and extreme fatigue to nerve damage, and deafness in one ear. Solicitor Kevin Digby, who represents more than 60 members of the group, describes their case as "very important". He says: "It's quite harrowing. These people really have been abandoned, and they are really struggling to fight to get anything. "Now, they can take it to court and hope that they can get some compensation for the injuries that they've suffered." Read full story Source: BBC News, 6 March 2024 Related reading on the hub: Healthcare workers with Long Covid: Group litigation – a blog from David Osborn The pandemic – questions around Government governance: a blog from David Osborn
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Content Article
Long Covid and return to work – What works? (August 2022)
Patient-Safety-Learning posted an article in Guidance
This paper provides a summary of a webinar entitled “Long Covid and return to work support - what works?” held in March 2022. The webinar was organised because of the multiple different approaches being taken to the management of Long Covid across the UK and elsewhere. The paper aims to provide guidance to occupational health providers, employers, workers, people with Long Covid, HR personnel, managers, healthcare professionals and unions about the identification and management of Long Covid, particularly relating to return to work. It argues that a multi-disciplinary approach is essential to help retain and support people affected by Long Covid to return to work. It includes information on: Universal first-line screening assessment in Long Covid Red flags and specialist referral Treatment which can help function and recovery Rehabilitation Specific Fitness for Work considerations after Covid-19 infection Examples of workplace adjustments for Long Covid Prevention of infection: risk management in the workplace Workplace public health messages -
Content ArticleHospital staff members experience 1.17 aggressive events — verbal and/or physical — for every 40 hours worked, with more aggression events occurring when staff have significantly greater numbers of patients assigned to them this study from DeSanto Iennaco et al. found. The study, published in The Joint Commission Journal on Quality and Patient Safety, examined incidence of patient and visitor aggressive events toward staff at five inpatient medical units in community hospitals and academic hospitals in the Northeastern U.S. The data was collected using even counters, aggressive incident and management logs and demographic forms over a 14-day period in early 2017.
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Content ArticleThis report describes the findings of a study that collected stories of the working lives of Black and Brown healthcare staff during the Covid-19 pandemic. The study asked them to reflect on their experiences and highlight the changes they would like to see. It highlights a number of issues around victimisation, access to PPE, speaking up and risk assessments. The authors argue that the report confirms previous studies that identify the entrenched nature of racism in healthcare systems and highlights how systemic cultures of racism contributed to the disproportionate impact of Covid-19 on health and care workers from minority ethnic backgrounds.
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Content ArticleThe epidemic of workplace violence has prompted the use of harsh responses that include “behaviour contracts” (sometimes called “behavioural agreements”) by US healthcare organisations. The authors of this JAMA article look at how this approach can undermine a hospital’s commitment to providing evidence-based, patient-centred care and highlight other approaches to dealing with patient aggression and violence in healthcare settings.
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News Article
Hospital takes tough stance against patient violence
Patient Safety Learning posted a news article in News
Death threats, physical abuse and racist slurs aimed at NHS workers has prompted one hospital to make it easier for staff to “red card” violent and abusive patients. Aggressive patients or visitors could be banned from Barking, Havering and Redbridge University Hospitals NHS Trust for up to 12 months. The trust has also started using a series of body cameras in a bid to curb violence and aggression towards health workers after cases at the East London/Essex trust have doubled in the last three years. Trust workers have been punched, subject to racist slurs – including being told to “go back to the jungle” – and had their teeth broken by violent patients. As a result, hospital bosses have launched a new campaign – ‘No Abuse, No Excuse’ – to reduce violence and aggression towards staff, which includes: The introduction of 60 body cameras for staff in areas such as A&E and frailty units. Easier policies to ban patients or visitors, with bans which can last for up to a year. An increased visibility of security staff. A “de-escalation” training course for trust employees. Read full story Source: Medscape, 26 February 2024 -
Content ArticleSafety leader Helen Macfie describes why she appreciates that Safer Together: A National Action Plan to Advance Patient Safety includes workforce safety as one of its foundational areas.
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News Article“I’ve seen patients take swings at doctors because they’re not happy with the time it’s taken or the doctor’s diagnosis. I’ve seen fire extinguishers set off and thrown at people, computers lifted and thrown across the emergency department and people run out of cubicles and punch other patients – people they don’t know – for no reason.” Roger Webb, a security supervisor at the Queen’s Medical Centre hospital in Nottingham, is recalling some of the more unsavoury incidents he has witnessed in the course of his work. “I’ve been struck in the groin, had scratches all over my arms where people have dug their nails in. I’ve been bitten and I’ve been spat at while trying to deal with situations. The spitting is the most depressing of those, though, because it’s so contemptuous and so horrible. And legally it’s assault.” Like staff across the NHS, those at the QMC have seen a rise in abusive, threatening and intimidatory behaviour by patients and their relatives in recent years. In 2021-22, Nottingham University hospitals (NUH), the NHS trust that runs the QMC and its sister City hospital, recorded 1,237 incidents of aggression, violence and harassment. But it had many more – 1,806 – during the following year, 2022-23. Last year brought another increase. In the six months between April to September alone, NUH recorded another 1,167 incidents, leaving 2023-24 likely to be the worst ever on record. Staff have been hit, spat at, threatened, verbally abused and racially abused during this roll call of unpleasant incidents. Racially aggravated harassment has increased notably. Some of the incidents have led to perpetrators being charged and convicted. Worryingly, in a growing number of cases, the patient has been responsible for several incidents while receiving one single episode of care. Care delays are the main trigger for abuse at the QMC. But such incidents also arise when staff are treating drunks, rival gangs, people who are high on drugs and those with mental health problems. Read full story Source: The Guardian, 25 February 2024
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Content ArticleThere is currently a lack of research addressing the impact of patient suicide on GPs. This qualitative study in BMJ Open aimed to examine the personal and professional impact of patient suicide, as well as the availability of support and why GPs did or did not use it. The authors found that GPs are impacted both personally and professionally when they lose a patient to suicide, but may not access formal help due to commonly held idealised notions of a ‘good’ GP who is regarded as being unshakable. Fear of professional repercussions also plays a major role in deterring help-seeking. A systemic culture shift which allows GPs to seek support when their physical or mental health requires it is needed, and this may help prevent stress, burnout and early retirement.
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Content ArticleThis descriptive and cross-sectional study in the Journal of Patient Safety aimed to examine the impact of nurses’ fear of Covid-19 on their nursing care behaviour during the pandemic. 450 nurses providing one-on-one care to Covid-19 patients between January and March 2021 took part in the study. The results showed that nurses providing care to patients during the pandemic feared Covid-19, that their care behaviours were generally at a good level, and that the care behaviours of nurses with a high degree of fear were negatively and significantly impacted.
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Content ArticleThis report aims to understand the NHS response to racism, what trusts and healthcare organisations do about it and how effective they are at addressing it. It brings together key learning from a number of significant tribunal cases and responses from 1,327 people to a survey about their experiences of raising allegations of racism within their organisations.
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Content Article
This is part of our series of Patient Safety Spotlight interviews, where we talk to people working for patient safety about their role and what motivates them. Kevin talks to us about the role research plays in improving staff and patient safety. He explains how his own research has uncovered the extent of violence experienced by student nurses and the underreporting of sharps injuries among healthcare students. He also highlights how research can help universities improve awareness of issues facing students across all healthcare courses and provide more effective support. -
Content ArticleHealthcare students are at high risk of sharps injuries, which can negatively impact their confidence and wellbeing. This study audited three clinical skills simulation wards at a UK university to determine the incidence of sharps injuries in this educational setting. The authors found that sharps injuries were the most common type of incident in clinical skills simulation wards, with student nurses being at highest risk. They suggest that intervention is needed to improve safety in this educational setting, including sharps handling training, with greater focus on existing regulations.
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Content ArticleStudies have reported evidence on sharps injuries among nursing, medical and dental students but little is known about the amount, type and causes of sharps injuries affecting other healthcare students. This narrative review aimed to identify the extent, type and causes of sharps injuries sustained by healthcare students, especially those not in nursing, medicine or dentistry. The review highlights that some groups of healthcare students, including those studying pharmacy, physiotherapy and radiography, sustain sharps injuries from similar devices as reported in research on such injuries in nursing, medical and nursing students. Sharps injuries happen in a range of healthcare environments, and many were not reported by students. The main cause of a sharps injury identified was a lack of knowledge.
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News Article
Waiting times focus ‘overshadows misconduct’, finds NHSE review
Patient Safety Learning posted a news article in News
Ambulance trusts have often prioritised capacity and response times over dealing with cases of misconduct, a review of culture in the sector for NHS England has found. The review says ambulance trusts need to “establish clear standards and procedures to address misconduct”. The work was carried out by Siobhan Melia, who is Sussex Community Healthcare Trust CEO, and was seconded to be South East Coast Ambulance Service Foundation Trust interim chief from summer 2022 to spring last year. Her report says bullying and harassment – including sexual harassment – are “deeply rooted” in ambulance trusts, and made worse by organisational and psychological barriers, with inconsistencies in holding offenders to account and a failure to tackle repeat offenders. She says “cultural assessments” of three trusts by NHSE had found “competing pressures often lead to poor behaviours, with capacity prioritisation overshadowing misconduct management”, adding: “Staff shortages and limited opportunities for development mean that any work beyond direct clinical care is seen as a luxury or is rushed. “Despite this, there is a clear link between positive organisational culture and improved patient outcomes. However, trusts often focus on meeting response time standards for urgent calls, whilst sidelining training, professional development, and research.” Read full story (paywalled) Source: HSJ, 15 February 2024 -
Content ArticleA forthcoming three-part ITV drama Breathtaking, set in a fictionalised London hospital, tells the devastating impact of the Covid-19 pandemic through the eyes of Acute Medical Consultant Dr Abbey Henderson. The series is based on Dr Rachel Clarke’s book of the same name. She worked on Covid wards and is also one of the writers on the series. Rachel joins Women's Health host Emma Barnett to discuss it. Listen from 1:40
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Content Article
In December 2022, a newly formed group called 'Long Covid Doctors for Action' (LCD4A) conducted a survey to establish the impact of Long Covid on doctors. When the British Medical Association published the results of the survey, the findings were both astonishing and saddening in equal measure.[1] The LCD4A have now decided that enough is enough and that it is now time to stand up and take positive action. They have initiated a group litigation against those who failed to exercise the ‘duty of care’ that they owed to healthcare workers across the UK during the pandemic. In this blog, I summarise how and why I feel our healthcare workers have been let down by our government and why, if you are one of these healthcare workers whose life has been effected by Long Covid, I urge you to join the group litigation initiative. -
Content ArticleConcerns have been voiced about the possibility of health risks to operating room staff from exposure to surgical smoke generated from electrocautery. This study reviewed available literature to try and assess this risk. The authors concluded that: Regulations on Surgical Smoke that supersede the best judgement of the surgeon are not warranted. The extent of particulate pollution from surgical smoke has been overstated and drawing parallels between exposure to surgical smoke and cigarette smoking is not justified. Numerous studies consistently report negligible levels of pollutants associated with surgical smoke within the operating room's breathable air. While transmission of HPV through surgical smoke is a theoretical concern, conclusive evidence supporting the claim is yet to be established.
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Content ArticleThis study aimed to explore the experience and psychological impact on nursing students of sustaining a sharps injury. A qualitative approach was taken, using two methods to gather data, namely a Twitter chat and interviews. Some nursing students reported psychological impacts after sustaining the sharps injury, which affected both their professional and personal life. The qualitative findings were synthesised into eight themes.
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Content Article
Psychological safety newsletter
Patient Safety Learning posted an article in Suggest a useful website
Each week this newsletter contains new, useful, insightful or controversial content all about psychological safety research, applications, practice and opportunities to collaborate.
