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Showing results for tags 'Quality improvement'.
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Content ArticleAcademic Health Science Networks (AHSNs) host England’s fifteen Patient Safety Collaboratives. They are experts in supporting quality improvement projects using methodology from the Institute of Healthcare Improvement model for improvement. This resource pack by The AHSN Network provides an overview of the different ways Patient Safety Collaboratives can support safety improvement projects and includes case studies and resources.
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Content ArticleThis review covers the impact the Eastern AHSN has delivered throughout the East of England and beyond in 2022/23, including an increased focus on fostering an innovation culture, tackling health inequalities, and supporting innovators to turn their ideas into positive health impact.
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Content ArticleThe AHSN Network comprises 15 AHSNs across England, established by NHS England in 2013 to improve health and generate economic growth in regionally distinct ways. In 2021, they launched their five-year strategy where they set out their ambition to support the NHS through an increased emphasis on health outcomes, their innovation pipeline, and by using knowledge and learning to build and embed greater momentum for NHS pathway transformation. Here is their latest progress report and achievements.
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Content ArticleThe overarching objective of the national Adoption and Spread Safety Improvement Programme (A&S-SIP) is to identify and support the spread and adoption of effective and safe evidence-based interventions and practice. Each of the four objectives of this programme intend to make medical procedures, and discharges from acute settings, as safe as possible whilst driving forward innovation within healthcare. Learn how the programme is being delivered locally by the West of England Patient Safety Collaborative.
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Content ArticleIt is estimated that across the UK, a third of healthcare improvement projects never spread beyond their particular unit, a further third are embedded across their organisation but never spread further than that, and only the final third are spread across their own and other similar organisations. Successfully spreading improvements and ensuring changes are sustained requires overcoming numerous challenges, such as: Creating an awareness of why the change is needed Ensuring those involved have a desire to support and participate in the change Knowledge of how to bring about change The skills and resources to bring about the change Ensuring processes to sustain the change This new guide from the West of England AHSN sets out suggestions to be considered for the successful adoption and spread of innovation and improvement projects.
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Content ArticleA rapid-learning report on the role of Patient Safety Collaboratives (PSCs) during the pandemic has been published by the AHSN Network. PSCs are just one part of the health and care system which responded quickly to the immediate crisis from COVID-19 in March. They reprioritised their day-to-day work and took on new programmes at speed, such as promoting safer tracheostomy care. The report has been published as part of the NHS Reset campaign and gives examples of how PSCs refocused their work ‘almost overnight’ to respond to the pandemic. It illustrates some of the creative ways AHSNs supported their local systems and how this experience will be built into future patient safety programmes.
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West of England AHSN: PReCePT resources
Claire Cox posted an article in Health Innovation Networks (formerly AHSNs)
The PReCePT Programme is a quality improvement project designed to reduce the incidence of cerebral palsy through the administration of magnesium sulphate to eligible preterm mothers across England.- Posted
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Content ArticleGood Hydration! is a quality improvement initiative designed by care homes for care homes to reduce urinary tract infections (UTIs) through structured drinks rounds. Developed in partnership with East Berkshire Clinical Commissioning Group, it is now delivering sustained improvements and spreading further afield. Oxford Academic Health Science Network has produced a range of useful resources for care homes to use.
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Content ArticleThe Oxford Academic Health Science Network (AHSN) has published their 2019/2020 report highlighting their achievements, including details of key projects, key national programmes and economic growth.
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Content ArticleThe role of the Academic Health Science Network (AHSN) is to drive the uptake of innovation and technology and develop safer systems of care nationally and in a way that is specific and useful to regional partners. This Impact Report looks back over the last year (April 2019 until the end of March 2020) and some of the impacts that the East Midlands AHSN programmes have had.
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Content ArticleThe overall goal for the Quality and Safety Education for Nurses (QSEN) project is to meet the challenge of preparing future nurses who will have the knowledge, skills and attitudes necessary to continuously improve the quality and safety of the healthcare systems they work in. This webpage outlines the competencies in the QSEN competency framework: Patient-Centered Care Teamwork and Collaboration Evidence-based Practice (EBP) Quality Improvement (QI) Safety Informatics
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Content ArticleIn this webinar, Jane O'Hara, Professor of Healthcare Quality and Safety at the University of Leeds, outlines how understanding of the role of patients and families in supporting patient safety has developed over the past few years. She highlights the work of the Yorkshire Quality and Safety Research Group (YQSR) and looks at research demonstrating the role patients and families can play in improving the safety of healthcare systems.
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- System safety
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Content ArticleIn this blog, Dr Timothy Ferris, NHS England National Director of Transformation and Rachel Power, Chief Executive at The Patients Association, look at patient access to health records. Dr Ferris writes about NHS England's ambition that patients are able to see their GP health record "at the touch of a button" and Rachel explains why it's important that patients have access to their records. Three patients also share why they find digital access to their records so useful.
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Content ArticleWhat Matters to You? (WMTY) is an international person-centred care movement. It is based on the principle that healthcare workers should 'Ask, listen, do', in order to shift the power to the person who knows best about the help or support needed - whether that be the person with a medical issue or the clinicians providing care. WMTY conversations help healthcare teams understand what is “most important” to patients, leading to better care partnerships and improved patient experience. This website contains information about organisations involved in the movement as well as resources to help healthcare professionals and services implement WMTY.
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Content ArticleSpeaking to patients about what matters to them helps healthcare teams understand individuals' priorities, leading to better care partnerships and improved patient experience. This toolkit developed by the Montefiore Medical Center in New York provides an outline of how to implement "what matters to you?" (WMTY) conversations in healthcare settings.
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Content Article
Animation - What matters to you? (10 May 2021)
Patient-Safety-Learning posted an article in Patient engagement
This short animation looks at the importance of healthcare professionals routinely asking patients, "What matters to you?" Understanding an individual patient's needs, wants and hopes results in empowered patients, improved outcomes and improved relationships between patients and healthcare professionals.- Posted
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Engage with impact toolkit (October 2021)
Patient-Safety-Learning posted an article in Patient engagement
The Engage with Impact Toolkit was designed to help organisations evaluate the impact of their patient, family and caregiver engagement programs and activities. It was developed in Canada by a Working Group of patient, family and caregiver partners, health system researchers, engagement leads and government personnel, led by Dr Julia Abelson and the Public and Patient Engagement Collaborative at McMaster University. The Toolkit has been developed as a series of five modules, each of which includes background information, tasks to complete, resources and other support.- Posted
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Content ArticleShared decision making (SDM) is when patients and clinicians work together to make evidence-based decisions based on patient values and preferences. This may be to select a test or intervention, such as going ahead with surgery. SDM ensures individuals are supported to make decisions which are right for them. The Centre for Perioperative Care has a number of resources on their website on shared decision making.
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- Decision making
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Content ArticleThis article in BMJ Quality & Safety looks at letters of compliment from patients to NHS staff, recognising their role in identifying and encouraging high quality healthcare. The authors examined compliment letters from patients and identified: why patients wrote them which activities they complimented which members of staff the feedback was aimed at. The study found that 77% of letters complimented staff on their relationship with the patient, 50% on clinical work and 30% on management. Many letters commented on staff going above and beyond their role to help patients and most letters had the joint aims of acknowledging and promoting good practice. The authors conclude that by acknowledging, rewarding and promoting positive practice, compliment letters can contribute to healthcare services by promoting positive behaviours and giving staff social recognition.
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4pi National Involvement Standards
PatientSafetyLearning Team posted an article in Patient engagement
Developed by people with lived experience as part of the National Involvement Partnership (NIP) project, the 4Pi National Standards ensure effective co-production, thus improving experiences of services and support. They were formally launched at the National Survivor User Network's (NSUN's) Annual General Meeting in 2013.4Pi is a simple framework on which to base standards for good practice, and to monitor and evaluate involvement.The framework builds on the work on many people: mental health service users and carers and others who have lived and breathed involvement and shared their experiences in various ways, both written and unwritten.Meaningful involvement means making a difference: it should improve services and improve the mental health, wellbeing and recovery of everyone experiencing mental distress.Follow the link below to access 4pi resources and case studies.- Posted
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Content ArticleThis toolkit aims to help GP practices set up and run effective Patient Participation Groups (PPGs). It includes resources to help set up and develop PPGs, as well as to help PPGs think creatively about patient involvement. The toolkit covers:Guide to setting up a PPGVirtual groupsIncreasing membershipWhat can Healthwatch do to help?
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Content ArticleCo-production is a way of working that involves those who use health and care services, carers and communities, in equal partnership. It engages groups of people at the earliest stages of service design, development and evaluation. Co-production acknowledges that people with lived experience of a particular condition are often best placed to advise on what support and services will make a positive difference to their lives. In this blog post, Helen Lee from NHS England's Experience of Care Co-production Programme talks about work her team has been doing to put co-production at the centre of quality improvement, including the launch of a new suite of materials. These resources aim to encourage professionals and leaders to expect to hear a range of experiences and be curious and open minded to these views.
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Content ArticlePatient safety measurement remains a global challenge. Patients are an important but neglected source of learning; however, little is known about what patients can add to our understanding of safety. Authors of this study, published in BMJ Quality & Safety, sought to understand the incidence and nature of patient-reported safety concerns in hospital.
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Content ArticleThe Patient Experience Library aims to gather research and evidence about patient experience in one place, so that it can be accessed and used to improve patients' experiences of healthcare. In this annual report, The Patient Experience Library presents its top picks of evidence gathering about patient experience in England from the last twelve months. The research featured in the report includes studies by patient voice organisations, health charities, academic institutions and policy think tanks. The research takes variety of formats, from peer-reviewed formal research to less formal approaches built on community relationships, that lead to trusted dialogue and deep insight.
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Content ArticleHealth care providers that encourage patients and parents to be "the eyes and ears" of patient safety gain many insights into opportunities for improvement and risk prevention. However, in the world of quality improvement the voices of patients and their families often go unheard. Dale Micalizzi and Marie Bismark published this article in the journal Pediatric Clinics of North America to share their perspectives as mothers of children who have benefited from and been harmed by paediatric care.
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- Patient / family support
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