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The Patient's Association is delighted to welcome back Dr Henrietta Hughes, Patient Safety Commissioner, to Patient Partnership Week. Her conversation with Chief Executive Rachel Power during last year's Patient Partnership Week was one of the week's most popular events. If you missed last year's webinar, then the event on Monday 25th September at 2.30pm is your chance to hear from Dr Hughes about her first year as Patient Safety Commissioner for England. It's free to sign up to the webinar, which will be held on Zoom.

Professor Bola Owolabi, Director of the National Healthcare Inequalities Improvement Programme at NHS England, will be kicking off Patient Partnership Week 2023 on Monday 25th September. Prof Owolabi, who also works as GP in the Midlands, will be in conversation with Rachel Power, Chief Executive of the Patients Association. They'll be talking about the vital role partnerships with patients and communities play in tackling health inequalities. Sign up for this free event which will be held on Zoom About CORE20PLUS5 Prof Owolabi has spearheaded NHS England’s Core20PLUS5 approach to narrowing healthcare inequalities. Core20PLUS5 is a national approach to reducing healthcare inequalities. It defines a target population – the ‘Core20PLUS’ – and identifies ‘5’ clinical areas that require improvement. The Core20 refers to the most deprived 20% of the population. The PLUS are groups identified in a local area such as ethnic minority communities or people with multiple long-term health conditions. The 5 are these clinical areas: maternity, severe mental illness, chronic respiratory disease, early cancer diagnosis, and hypertension.

Speakers for this session are Dr Tracey Herlihey, head of patient safety incident response policy at NHS England, and Dr Henrietta Hughes OBE, patient safety commissioner. Dr Herlihey will discuss how the patient safety incident response framework (PSIRF) is changing the culture amongst healthcare workers and what this means for individuals. Dr Hughes will discuss the events leading up to the creation of the patient safety commissioner role, her priorities, the role of leaders and ‘what matters to you.’ That is, why we must listen to patients and what happens if we don’t. Register

This unique series of online events will provide Healthcare Financial Management Association (HFMA) members with a variety of engaging sessions over three days. The programme will be centred around several key themes: Career development – including resilience training, progression within the NHS, qualifications mapping and developing your personal brand. The bigger picture – technologies of the future, system working, diversity and inclusion. Thought leadership – case studies from across the four nations of the NHS, with real-life examples. At the halfway point of the year, the event will reflect on what’s gone on in the past six months and considering the learnings to take forward and how to make improvements. By the end of the three days, you’ll be well equipped to take on the second half of the year both on a personal, and professional level. Best of all, this event is free to HFMA members. All registered delegates will have access to all the session on demand for 3 month after the event. Speakers will include: Jo Howarth, CEO of The Happiness Club Max Siegel, LGBTQ+ content creator, activist, educator and speaker. Jennifer Holloway, personal brand specialist and author Helen Hughes, CEO Patient Safety Learning. Download programme Register

This masterclass will focus on developing your role as a SIRO (Senior Information Risk Owner) in health and social care. Key learning objectives Understanding the role of the Senior Information Risk Owner. Identifying Information Risks across the organisation. Working with others to mitigate the risk to patients, staff and organisation. Confidence that all reasonable technical and organisation measure are in place. Giving assurance to the Board that risks have been considered, mitigated or owned. Understand the requirements of external confidence that policies, procedures are in place to deal with Data Breaches. Facilitated by: Andrew Harvey IG Consultant BJM IG Privacy Ltd. Register hub members receive a 20% discount code. Email info@pslhub.org for discount code.

This virtual masterclass will guide you in how to use Human Factors in your workplace. All medical and non-medical staff should attend. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. It can be used to assess why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/human-factors-workplace or email frida@hc-uk.org.uk. hub members receive a 20% discount code. Email info@pslhub.org.

Public Policy Project's second phase of its integrated care policy programme will centre around the ICS Delivery Forum. The Delivery Forum will build on the foundations of the ICS Roadshow, continuing to connect key health and care stakeholders at a localised debate and networking. However, the Delivery Forum will focus on developing impact-driven, results-orientated insights. Working in close collaboration with ICSs and crucial providers, PPP is creating a programme that highlights exactly how ICSs are making place based, personalised care a reality and the impact this is having on individual citizens and communities. Rather than discuss issues such as health inequalities in broad framing and terminology, the Delivery Forum will ask local systems leaders and stakeholders to demonstrate exactly how integrated care systems can affect change in key health and care challenges. The Delivery Forum will also provide a helping hand to ICBs grappling with workforce challenges and service pressures by connecting system leaders with on the ground innovators and industry experts. Audiences will consist of local ICS leaders and representatives from the NHS, social care, primary care and local government, as well as community workers and social prescribing specialists. Further, the ICS Delivery Forum will engage with patients and end-users to gather first-hand experience of receiving care within a system in dire need of reform. This event is free for the Public Sector– including, NHS Organisations, Local Authorities, academics, researchers, non-for-profit and third sector providers and charitable sectors. Register

NHS England are offering a flexible online course for those working to create compassionate and inclusive cultures in health and social care through collective leadership. Are you: Working in, or with, health or social care? Enthusiastic about improving the culture within your team, organisation or system for the benefit of you, your colleagues and the patients and communities we serve? A programme lead, change team member or stakeholder for your organisation or system using the Culture and Leadership Programme? Eager to connect with colleagues who are also doing this kind of work? Looking for free, flexible and bite-sized learning about culture that you can access at a desk or on the go? If so, our Nurturing Compassionate and Inclusive NHS Cultures course could be for you. This new online learning course, broken up into bite-sized components, provides you with an introduction to compassionate cultures and how to use the Culture and Leadership Programme approach and resources. It is focussed on equipping you with practical knowledge, skills and support, helping you to undertake your own culture transformation journey. The course is designed to provide ample opportunity for discussion and collaboration with peers and facilitators to provide learners with a network of support. These NHS England courses are free to take part in, and are delivered entirely online in the form of videos, articles, discussion and practical exercises that contribute to your own culture transformation journey. The programme is organised into two 2 or three 3 core learning modules (dependent on your role within your organisation’s culture transformation journey): Welcome and how to navigate these materials An overview of the Culture and Leadership Programme (CORE) Getting Started – The Scoping Phase (CORE for Programme Leads responsible for the programme in their organisation/system, optional for other learners) There is optional additional content which you can access flexibly as needed: The discovery Phase The design phase The delivery phase Additional learning resources Course dates Each course will be facilitated for one month, during which time participants will have access to the Culture Transformation Team’s topic experts for guidance and advice. There will also be a 1 hour live learning session during this month providing you with the opportunity to discuss your reflections with other learners from the course, and to have direct access to the Culture Transformation Team to ask questions. Details of this can be found within the learning materials. Learners can complete the course in their own time, with each taking around 2.5 hours in total. This can be done all together or in smaller chunks at times that work for you. Throughout the programme, participants will be prompted to reflect on the course content and are encouraged to comment on one-another’s contributions. After successfully completing the core modules of this programme, you will receive a certificate of completion for your Continuing Professional Development (CPD) records. Register

The focus of GGI’s April health and care leaders webinar is systems partnerships and the Hewitt report, in conversation with Rt Hon Patricia Hewitt, a former Secretary of State for Health and now a Chair of an ICB. The Hewitt Report on systems partnerships and governance will really frame how boards will lead during this next crucial year for the NHS. With an election next year, all NHS board members will be navigating their way through financial and performance pressures of the likes never seen before. How the new ICBs behave will impact every single NHS board. In a ‘Chatham House Rule’ session this will be a valuable chance to understand the forces at play and what individual NHS directors need to understand in terms of context and direction. The webinar will be chaired by GGI Chief Executive Professor Andrew Corbett-Nolan. Register

Join the Patient Safety Movement in celebrating our 10th anniversary summit with world-renowned speakers and panelists discussing the latest challenges and solutions in patient safety. This is a one-of-a-kind opportunity to renew your organisation’s commitment to a culture of safety and make global connections to like-minded individuals working to eliminate preventable patient and healthcare worker harm. Attendees include patient safety experts, clinicians, healthcare administrators, government officials, representatives from MedTech and Biotech industries, patients and patient advocates, academicians, and policymakers. Speakers include: President William J. Clinton. The 42nd President of the United States. The William J. Clinton Foundation focuses on community service programs of community service addressing global issues of health care, education, clean energy and environment, job training, and entrepreneurship in under-developed countries. The Right Honourable Jeremy Hunt. Chancellor of the Exchequer, United Kingdom. His ministerial role as the government’s chief financial minister carries responsibilities regarding fiscal policy, monetary policy, and work of the Treasury. Tedros Adhanom Ghebreyesus. Director-General of World Health Organization, recognized globally as a health scholar, advocate and diplomat leveraging his experience in research, operations, and leadership in emergency responses. Joe Kiani. Founder & Immediate Past Chairman of the Patient Safety Movement Foundation Founder. Chairman & Chief Executive Officer of Masimo Corporation Donald M. Berwick, President Emeritus and Senior Fellow at the Institute for Healthcare Improvement, an organization he co-founded and led as President and CEO for 19 years. He is one of the nation’s leading authorities on health care quality and improvement. Jannicke Mellin-Olsen, Governance Board Member of the Patient Safety Movement Foundation and Past President of the World Federation of Societies of Anaesthesiol­ogists known for her dedication to organizational work. The first Norwe­gian female physician to complete her voluntary military services. Currently an anesthesiologist for the Norwegian Healthcare System. Anthony Staines, Patient Safety Program Director at the Fédération des hôpitaux Vaudois in Switzerland and Deputy Editor of the International Journal for Quality in Health Care. Author of a doctoral dissertation on the impact of hospital quality improvement programs on clinical outcomes. Sir Liam Donaldson, Founder and Chair of the World Alliance for Patient Safety and Professor of Public Health of Faculty of Epidemiology & Population Health for London School of Hygiene and Tropical Medicine. Neelam Dhingra, Unit Head of the World Health Organization Patient Safety Flagship: A Decade of Patient Safety 2020-2030. Peter Pronovost, Chief Quality & Clinical Transformation Officer and Veale Distinguished Chair in Leadership and Clinical Transformation at the University Hospitals. Stephanie Mercado, Chief Executive Officer of the National Association for Healthcare Quality. Michelle Schreiber, Director of the Quality Measurement and Value-Based Incentives Group, Centers for Medicare and Medicaid Services. Konrad Reinhart, Senior Professor for Sepsis Awareness and Advocacy, Charité, Berlin, Founding President of the Global Sepsis Alliance, Chair of the Sepsis Foundation. Peter Ziese, Chief Medical Officer and Head of Medical Strategy & Innovation, PHILIPS. Francisco Valero-Cuevas, Professor of Biomedical Engineering, Aerospace and Mechanical Engineering, Electrical and Computer Engineering, Computer Science, and Biokinesiology and Physical Therapy, University of Southern California. Further information

Human Factors principles aim to understand the ‘fit’ between an employee, their equipment and the surrounding environment, which can include learning styles, behaviours and values, leadership, teamwork, the design of equipment and processes, communication and organisational culture. In healthcare Human Factors can improve both performance and well-being while improving staff and patient safety. Human Factors has the most significant impact when applied systematically throughout the organisation. The Safety For All campaign is hosting a webinar on the topic of Human Factors and patient safety where attendees will have the opportunity to hear from two experts in the field. An A&E consultant who hosts regular workshops on the importance of Human Factors and how to implement them effectively in healthcare and the Chair of the Clinical Human Factors Group (CHFG), a charity that raises the profile of Human Factors and campaigns for change in the NHS and healthcare. The programme: 12:00 - Welcome by Charlie Bohan-Hurst, Safer Healthcare & Biosafety Network 12:05 - Presentation by Dr Rob Galloway, A&E Consultant: Why human factors is important for healthcare workers 12:50 - Presentation by Professor Chris Frerk, Chair, Clinical Human Factors Group: The role of human factors in delivering safety through design and systems 13:15 - Q&A session 13:25 - Conclusions and wrap up of webinar Register here for free.

As one of the largest gatherings of perioperative professionals in the UK, the AfPP Annual Conference is essential for anyone working in the perioperative field. This year’s theme is ‘A Profession To Be Proud Of’. What better way to celebrate this incredible profession than by listening to fantastic speakers, asking exhibitors your burning questions and getting dressed up at our Gala Dinner! Join us at the University of York from 10 – 13 August. If you’re joining us for the entire conference or just for a day, there will be something for everyone. Virtual tickets are also available if you can’t make it to York. Our Annual Conference boasts a full programme of education, networking, hands-on workshops and entertainment. You’ll leave feeling informed, challenged and inspired. If you’re not proud of your profession when you arrive, you will be by the time you leave! Register

The pandemic struck just over a year after the Long Term plan was published, a year which was designed to lay the groundwork for many of the plan’s commitments. Some of this had progressed, for example new Primary Care Networks were created, but work on delivering many of the plan’s goals had only just begun when COVID-19 arrived. It’s clear that no part of the NHS Long Term Plan has been unaffected by the pandemic. The conference will build on collaboration during the pandemic across government departments, health and care organisations, local government, and voluntary, community and private sector organisations to prevent and mitigate some of the most pressing impacts of COVID-19 on the nation’s mental health and wellbeing and support people who are struggling. Register

Email rduh.qit@nhs,net to book a place.

This session hosted by the Advancing Quality Alliance (Aqua) aims to help Senior Leaders in the NHS understand the what, why and how of the Patient Safety Incident Response Framework (PSIRF) and what it means in terms of responsibilities, assurance, and review of investigation outcomes (moving from blame towards learning and improvement). This event is aimed at Executive and Non-Executive Directors. Register

The Covid-19 pandemic has had a profound impact on our lives, including in how we work. While incredible efforts of health and care staff and voluntary and community workers were rightly valued and celebrated at the start of the pandemic, the scale of the workforce crisis in health and care continues to present a significant challenge for staff and leaders. Collaborative and inclusive leadership is key to successfully delivering good-quality care, as underlined by the recommendations from the Messenger Review.  Bringing our humanity to the workplace can mean different things to different people, but a greater focus on developing relationships in teams and the practice of collaborative, inclusive and compassionate leadership will be critical in supporting people through recovery from the pandemic. But how can we encourage others to bring their full selves to work at a time of significant challenge?’ The King's Fund's tenth annual leadership and workforce summit provides an established forum for health and care leaders to come together to share their leadership and workforce challenges and to explore practical options to help address them. Register

Developing a culture of continuous improvement is an imperative as healthcare organisations face unprecedented challenges and strive for sustainability. Join an executive leadership panel for a virtual roundtable discussion and learn about crucial lessons from Warwick Business School's recently published independent study of the NHS-VMI partnership. The research reveals the effectiveness of applying a systems approach to learning and improvement across five NHS trusts in partnership with NHS Improvement. It will explore crucial lessons for leaders as they work to improve patient outcomes, population health, access, equity, and the overall patient experience, even during disruptions like the Covid pandemic. This includes: Leadership models, behaviours and practices that were observed to be essential components of leading change in organisations. How to enable “partnership” ways of working through practices and mechanisms that foster and maintain collaborative ways of working. Cultural elements necessary for the successful adoption of an organisation-wide improvement programme. Register

This ASCEND (acquiring skills, career exploration, networking and development) webinar aims to help students and newly qualified practitioners to develop the practical and personal skills needed to succeed during the early years of their perioperative career. It will focus on two main skills - leadership and the management of anaesthetic emergencies. Leadership is often mistaken for something that only comes with vast experience in a particular discipline. We will be re-examining ‘what is leadership?’ and introducing some leadership opportunities available early in your perioperative career. Management of anaesthetic emergencies is a crucial part of perioperative care. This is not only relevant for anaesthetic practitioners, it incorporates the whole theatre team. Being able to identify an anaesthetic emergency is a valuable skill in your early career. Learning outcomes: An introduction into leadership opportunities available early in your perioperative career. Understand different styles of leadership and how you can deploy them in your everyday practice. Identifying anaesthetic emergencies and learning through virtual simulation. Register

The health and care sector is undergoing fundamental change and facing profound challenges. As it continues to deal with the impact of Covid-19, which has exacerbated the workforce crisis and health inequalities, the Health and Care Act introduces changes to how health and care services are organised and delivered with the aim of integrating care for people in England. The King’s Fund annual conference 2022 will bring together leaders from across the health and care system. Through keynote speeches, panel debates and interactive workshops, you can join peers to explore the impact of current reforms on service delivery and share experiences of the reality of working on the ground in this complex and challenging system. The agenda provides a key opportunity to hear from influential speakers about an inclusive approach to recovery and the impact of integrated care systems (ICSs) in the six months since they have become statutory bodies. Amanda Pritchard, Chief Executive Officer at NHS England recently setting out her reflections on the wider challenges and opportunities for the NHS around the theme of the four Rs: recovery, reform, resilience and respect. The agenda provides a key opportunity to hear from influential speakers about what this approach means in reality, what capacity and resource a system which has been under severe strain has to meet these challenges, how we can practically work to ensure an inclusive approach. Register

This one day masterclass is part of a series of masterclasses focusing on how to use Human Factors in your workplace. Leadership in the NHS is the responsibility of all staff. Understanding human factors will allow healthcare to enhance performance, culture and organisation. These masterclasses have been re-designed in line with the new Patient Safety Syllabus. It will look at why things go wrong and how to implement change to prevent it from happening again or mitigate the risks. This masterclass will focus on non-technical skills to improve patient safety. Key learning objectives: Task analysis Cognitive overload Reliability Non-technical skills Examples Register

Join Kayleigh Barnett, Senior Improvement Advisor at Aqua who will share her experience in using Appreciative Inquiry methods to create additional value for learners in a quality improvement (QI) programme aimed at aspiring senior leaders. Appreciative Inquiry is increasingly used as the basis for building a structured learning process and this session will present a case study, and provide practical ideas for you to consider. Ensuring that Appreciative Inquiry processes are included in any part of an organisation can also contribute to psychological safety. Psychological safety is the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. Kayleigh has worked at Aqua for six years and is the Delivery Lead for Appreciative Inquiry. She is an accredited Appreciative Inquiry Practitioner from the International Academy of Appreciative Inquiry. Her other areas of work are quality improvement and human factors. The case study she will present has also been featured in the September edition of the Appreciative Inquiry Practitioner journal. Register